Karen A. Hurley, BS, CMM, CPC, CNA, LE Tel: (941) 776-4822 7738 110th Ave E Parrish, FL 34219 Email: karenhurley@hpmsi.com Fax: (240) 368-0059 https://www.linkedin.com/pub/karen-hurley/a2/580/68a SUMMARY: Successful owner and manager of healthcare administration services organization with 20 years of experience. Ability to manage $3 million annually in A/R patient revenues with consistent 85% collection rate in 30 days or less. Skilled educator and researcher for compliance, reimbursement strategies, and coding and documentation requirements. Polished presenter of physician level education for healthcare business regulations and implementation. Successful experience in all phases of medical practice management. Areas of multispecialty expertise in dermatology, podiatry, OB/GYN, and internal medicine. Expert level knowledge in Medicare compliance for documentation and billing requirements. SKILLS: All aspects of medical practice management, including human resources, personnel management, payroll, tax reporting, OSHA, CLIA, and HIPAA compliance implementation and training. Proficient computer skills – Microsoft Office, Microsoft PowerPoint and Publisher. Excellent Internet research skills, CodeManager, CodeCorrect. AdvancedMD, CBSI, Medisoft, and other medical billing systems. Quickbooks, PaperPort, Constant Contact, FilesAnywhere and various other software programs for business management. Superior understanding of Medicare, Medicare Advantage Plans, Medicaid, HMO’s and PPO’s from healthcare service delivery, reimbursement research, and payment. Excellent knowledge and technical skills of skin care therapy and product/ingredient industry. Excellent customer service skills for positive outcomes with patients, families, and vendors. Highly organized in the physician and other providers' credentialing process with state licensing boards, Medicare, Medicaid, and other health plans. EXPERIENCE: 1996 – to present HPMSI Parrish, FL President Founder and company president of physician billing, management, and reimbursement company Responsible for all management activities and budget of corporation Responsible for all compliance aspects and training of employees and physicians’ staff Provide consulting services to private medical practices, solo and small groups Expert level coding and compliance consultant for Codingline.com Nationally known speaker for compliance, coding, billing, and the management of appeals 2005 - 2014 Karen Hurley Skin Care Waldorf, MD Owner (Part Time) Licensed esthetician in private practice with focus on skin health and basic skin care treatments Responsible for all aspects of skin care practice - ordering, retail, continuing education Attend yearly conference in Las Vegas (IECSE) for latest skin care products and developments Licensed in both Maryland and Florida 2000 - 2015 Codingline.com Encino, CA Expert Panelist Provided input of coding, reimbursement, compliance, and practice management issues to a paid, national subscriber-base of podiatric medical professionals on a weekly basis Responsible for private member inquiries in regards to coding, reimbursement, compliance, and practice management dilemmas 1995 – 1998, 2014 College of Southern Maryland LaPlata, MD Medical Office Operations Instructor Developer and Instructor for medical document processing course Developer and Instructor for medical office operations course EDUCATION / CREDENTIALS: Certified Professional Coder, 1994. American Academy of Professional Coders. Maintain 18 CEU’s per year (one of the first 100 Certified Coders in the US). Certified Professional Medical Coding Curriculum Instructor – 2002 (retired). American Academy of Professional Coders. Certified in Medical Management, 1993. Professional Association of Healthcare Office Management, (one of the first 50 certified in the US). Maintain 12 CEU’s per year. Bachelor of Science - Technical Management, Major: Healthcare Services. DeVry University Graduated December 20, 2015 (3.77 GPA). Associates in Arts Degree – Management, 1993. College of Southern Maryland – La Plata, MD (Graduated – Dean’s List; 3.7 GPA). Completed more than 60 credits in Anatomy and Physiology, Biology, and Microbiology Certified Nursing Assistant - College of Southern Maryland (2013) - Licensed in Florida (2014 #CNA-312267). Esthetician - Chesapeake School of Esthetics (2005), licensed in Maryland (#93845) and Florida (2014, #FB9749810). Independent practice for 9 years in the State of Maryland. AWARDS: Recipient of James C. Mitchell Nursing Scholarship – 2012 (2 Semesters); College of Southern Maryland Recipient of College of Southern Maryland Foundation – Realize Your Potential Scholarship – 2012 (2 semesters); College of Southern Maryland Recommended by DeVry Faculty for membership to The National Society of Leadership and Success (2015). Recipient of DeVry University Scholarship for Degree Transfer, Summer 2015. PROFESSIONAL ORGANIZATIONS: Professional Association of Healthcare Office Management, member since 1992 American Academy of Professional Coders, member since 1993