The United Methodist Children’s Home Position Opening Position: Department: Reports to: Location: Communications Director Fundraising and Marketing Vice President of Development Atlanta (Decatur), GA Are you ready to fully utilize your communications skills and experience to help transform an organization and make a real difference in the lives of others? Come join our dynamic and growing organization with a strong legacy of organizational and financial stability. We provide meaningful, positive change that dramatically impacts the lives of children and families within the North Georgia community. Maximize your strategic communications skills and experience to help us design and develop our communication strategy and rebrand and communicate the United Methodist Children’s Home (UMCH) message to internal and external constituents. Help us build supporters by leading direct marketing initiatives. Work with executive leadership and share your vision and creative, innovative approach. Utilize your expertise to help us develop and share our compelling story, build UMCH brand awareness and grow volunteer, partner and donor support and participation. Become part of our team and experience the true joy of helping us effectively fulfill our mission: to restore children and families from trauma through Jesus Christ. Organization The United Methodist Children’s Home - An Exciting and Important Ministry The United Methodist Children’s Home is a safe haven for children, youth and their families, and we have been since the founding of the organization in 1871. Our stable, resilient organization has a strong foundation and legacy as a steadfast source of hope and healing to those whom we serve. We place children into safe and loving foster homes while helping to restore family relationships; prepare young adults in Georgia’s foster care system to make positive life decisions as they transition to independent adulthood; and strengthen families by providing housing and support to families at risk of homelessness. History & Strategy: The United Methodist Children’s Home has a rich history of serving children and families in our area. The Home was originally established in 1871 to care for children orphaned during the Civil War. Originally called the Methodist Orphans’ Home and located in Norcross, the Home moved in 1873 to our present location in Decatur. By the early 1930s, the Home was serving large numbers of children who could not be termed “orphans”; therefore, in 1934 the trustees approved changing the name to Methodist Children’s Home. In 1973 the Home launched one of the first private foster care programs in Georgia. In 2010, the United Methodist Children’s Home made significant changes to its program offerings, including the Family Housing program on our campus. We also serve increasing numbers of older youth in our Independent Living and Transitional Living programs, and children and youth of all ages in Foster Care. This is an historic time for change at The United Methodist Children’s Home, as we begin to implement our strategic plan that will take us from serving 80 foster children a day to 500 a day by 2020. This growth in foster care services will address a critical unmet need in Georgia, where around 300 kids must spend the night in a hotel room each month because there aren’t enough foster families. We plan to achieve our 2020 goal by partnering with our United Methodist churches and other denominational churches to recruit, train, and equip a network of Christ’s followers to serve foster children and families throughout North Georgia. We believe it is best for foster children to be placed in homes within their own communities, close to friends, relatives, and all that is familiar. Vision: We envision a world where every child is raised in loving, compassionate and nurturing home. Mission: We restore children and families from trauma through Jesus Christ. Position Summary Reporting to the Vice President of Development, the Communications Director will help design, develop and execute the strategy for all internal and external communications to consistently articulate, enable and fulfill the United Methodist Children's Home's (UMCH) mission. This individual will be a creative, innovative, strategic thinker and results-driven team member. Strong communications strategy, design and execution experience, combined with strong passion for the vision, mission and goals of the United Methodist Children's Home (UMCH) are critical to success in this role. Key responsibilities include: 1. 2. 3. 4. 5. 6. 7. 8. Work with executive leaders and staff to develop and execute a communication strategy for internal and external audiences Lead organizational rebranding strategy Develop and implement results-driven marketing and communications campaigns that support UMCH’s goals and objectives Develop and implement an online communications strategy including email marketing and social media activation Lead direct marketing fundraising initiatives in online and offline channels Implement new communications technologies including a new mobile responsive website Manage UMCH’s reputation. Build PR plans for issues as needed and serve as official spokesperson Prepare a thought-leadership and advocacy strategy for UMCH This is a full-time opportunity working onsite in the offices at the UMCH headquarters in Decatur, Georgia. From time to time the Director will work evening and weekend hours to accommodate volunteers and donors, foster and adoptive families, or to address time-sensitive opportunities. No relocation assistance is available for this opportunity. Duties and Responsibilities Direct Marketing Lead direct marketing – create and implement four or more direct mail campaigns per year with specific fundraising goals. Launch new initiatives to cultivate more donors. Lead email marketing – implement strategy to raise money from online supporters. Communications Strategy, Development and Execution Work directly with the CEO and VP of Development to design, develop and build a strategic communications plan for all UMCH internal and external communications Present fresh, creative, innovative ideas for unique, cost-effective, results-oriented strategic communication campaigns and activities aligned with UMCH vision, mission and goals Develop, implement and execute communications activities across the organization in collaboration with the UMCH team and constituents. Design, write, execute and manage the development and distribution of all print and electronic content including, but not limited to, social media, newsletters, brochures, online reports, e-newsletters, printed magazines, audio/video products, the UMCH website, media and public relations and other related online and print communications Manage and maintain the UMCH website and social media (such as Facebook, Twitter, LinkedIn, etc.) – ensure that content is regularly and consistently updated and posted with new information (articles, links, stories, events, pictures, audio, video, etc.). Develop, build and maintain strong public brand and image for UMCH built through various media channels, communications plans and activities. Continually develop and manage media contacts and build strong relationships with media representatives Utilize data gathering and analysis tools, including social media, direct marketing and UMCH website analytics, to track, measure and report on the level of engagement and results from various communications campaigns, plans and events. Interact with UMCH residents, volunteers, staff, donors, supporters and other constituents to gather information and create, design and write appropriate stories for publication and manage video/audio production projects. Manage the UMCH communications budget Set performance objectives and metrics for UMCH communications; gauge progress toward goals by reviewing monthly and annual reporting; monitor and provide periodic progress reports to CEO and senior leadership Prepare a thought leadership and advocacy strategy for UMCH Team Leadership Work with the VP of Development to establish annual goals and performance objectives for the Communications Department. Work with all UMCH staff to develop their communications skills. Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment. Individual contributor Manage communications coordinator Other Functions Perform other duties and ad hoc assignments as may be assigned by the VP of Development Qualifications Must demonstrate a skill set and successful track record with multi-disciplined responsibilities including storyboarding, photography and videography, photo/video editing, graphic design, copywriting and editing, campaign planning and analysis, PR, and project management. Bachelor's degree or equivalent, relevant work experience. Direct marketing multi-channel experience with $1M or more in annual gross revenues. Minimum of 5 years’ experience in communications, public relations, graphic design, journalism or related field, ideally in an in-house leadership role within a complex nonprofit entity Proven ability, experience and success in running, managing and measuring nonprofit communications campaign development initiatives and results Previous experience providing and implementing creative, innovative approaches from inception toward rebranding and rebuilding communication campaigns and new media technologies Demonstrated experience in evaluating and working with various types of social media to build strong brand awareness and positive public relations with various audiences Extensive experience designing, writing, executing and managing the development and distribution of all print and electronic content including, but not limited to, social media, newsletters, brochures, online reports, e-newsletters, printed magazines, video/audio products, the UMCH website, media and public relations and other related online and print communications Track record of production and editing of publications (magazine, periodicals, websites, blogs, online publications, etc.) Strong analytical skills combined with ability to measure and track social media utilizing analysis tools (such as Google Analytics, click through rates, etc.); experienced in analyzing data to consider, evaluate, prioritize and recommend various courses of cost-effective, action plans and measureable results results-oriented outcomes, based on actionable data Ability to interact with, influence and engage key leadership, staff, peers and volunteers; comfort in proactively cultivating, developing and building strong relationships across all functions and at all levels Experience in cultivating and developing strong relationships with media; current media connections and relationships a strong plus Prior budget management experience Exceptional written, oral, interpersonal and presentation communication skills (both internally and externally) Experience and ability to effectively communicate complex ideas and influence key leadership as well as interface with all other constituents, stakeholders, volunteers, partners and donors Ability to make decisions and exercise good judgment in a changing environment with ability to anticipate future needs Computer skills: Microsoft Office – strong proficiency and experience in working with Outlook, Word, Excel and PowerPoint Expert level experience in graphic design and utilizing desktop publishing software Experience and proficiency with CMS (Content Management Systems) for website design, updates and maintenance intermediate level experience and proficiency – WordPress preferred. High level of efficiency and expertise in utilization of various Internet applications and social media programs such as Facebook, Twitter, Instagram, etc. MS Project experience helpful. Raiser’s Edge experience helpful. Desired Experience Prior knowledge and experience with website layout and design utilizing Adobe Illustrator or similar program Knowledge and experience utilizing HTML a strong plus Established relationships and media contacts preferred Successful track record and responsibility for project management. Ideal Candidate Attributes include Strong passion and affinity for UMCH’s vision and mission and constituents Self-directed problem solver who is effective at solving problems and reducing waste Innovative and change oriented leader, highly professional with ability and organizational expertise to effectively inspire staff and volunteers Relationship builder with flexibility and finesse to “manage by influence” Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants and other supporters Influential, credible, confident persona with strong personal stature and authenticity Hands-on, detailed oriented leader who will work shoulder to shoulder with staff Strong analytical skills with the ability to investigate, uncover, analyze and translate data into meaningful format that can be used to drive solutions Ability to make decisions and exercise good judgment with limited direction in a changing environment and bring order to chaos. Balanced approach to work SUPERVISION RECEIVED/GIVEN Direct Supervision Received: Direct Supervision Given: The Communications Director will report to the VP of Development Communications Coordinator CONTACTS Internal Contacts: Executive leadership, Board of Trustees, Fundraising & Marketing staff, Administration & Program staff, Program Participants External Contacts: Clients, Program Staff, Donors, Volunteers, Media, and Vendors LOCATION AND WORK ENVIRONMENT This position is located at UMCH headquarters in Decatur, Georgia, and the work is conducted in/out of an office setting. Local or regional travel will be required from time to time. The ability to maintain a flexible work schedule which will include evenings and weekends is required. Compensation United Methodist Children’s Home offers a competitive salary plus benefits package including: Major medical insurance, plus dental and vision Healthcare Flexible Spending Account (FSA) Paid company holidays Paid Time Off - vacation and sick days accrual program Disability Programs Retirement plan with matching contributions How to apply Click on the link below, or cut and paste into your browser to visit the UMCH Online Career Center website where you may view and select the full job description, register and apply by submitting a copy of your most current resume and cover letter including salary history and requirements. http://bit.ly/UMCH-CD-UWS Additional Information **Please, NO phone calls or third party recruiting agency submittals or inquiries. Due to the volume of applicant submissions, we regret that we are unable to respond to each inquiry. If you are selected to move forward in the process, we will reach out to you concerning details and next steps in the process.