Welcome to MAN 4350 Training & Development Introduction Welcome to Training & Development Name: Office: Office Hours: Lonny Butcher, Visiting Instructor BA 373 Mon & Wed, 2:00 pm – 4:30 pm Phone: E-mail: (407) 823-2240 lonny.butcher@bus.ucf.edu Web Page: http://pegasus.cc.ucf.edu/~lbutcher Introduction Text: Raymond A. Noe, Employee Training & Development, Third Edition Introduction Student Evaluation: Exams (3 @ 100 pts ea) 300 pts Final Exam 150 Needs Assessment & Evaluation 100 Program Revision & Pres. 100 Pop Participation 50 Total Points: 700 pts Make ups & Late assignments will be pre-approved ONLY in emergencies. Grading is on a 10-pt scale, NO +/- Introduction Exams: 35 Multiple Guess/True False Questions (2 pts ea) Short answer & Essay Questions (40 pts total) Introduction Training & Development Project: •Develop a Training Strategy for a Manager •Assessment, objectives, materials, evaluation •Program will be presented to class Specific requirements are detailed on assignment Introduction POP Participation: You will get credit for participation in class discussions and activities. •Exercises •Quizzes Introduction Class Rules: There are 2 very simple rules 1. No whining! 2. Respect your classmates Who is this guy?? Lonny’s Qualifications Former Training Coordinator & HR Generalist Facilitated 3 multi-week training series HR Experience: 9 yrs/4 employers •Manufacturing Generalist •Layoff Specialist (1 closure, 3 rif’s, lay self off!) •Start in Training in OSHA-Safety req’d stuff Lots of “other” experience Advisor to SHRM @ UCF and PBL @ UCF Teaching vs. Training What is Teaching? Definition: To impart knowledge. Communication tends to be one way. Participant HAS to be there. Facilitator relies heavily on verbal presentation Learning is passive Teaching vs. Training What is Training? Definition: A planned effort by a company to facilitate an employee’s learning of job-related knowledge, skills, and behaviors. Communication tends to be shared. Participant WANTS to be there. Facilitator relies on verbal and visual presentation Learning is active The Manager’s Role Who Trains? YOU! You’re the manager, so you’re responsible for employee performance: Design learning Manage the learning function Improve human performance Coaching Deliver training Manage organizational knowledge Measure & evaluate Career planning Facilitate organizational change “Talent” management The Manager’s Role Who Trains? To maximize the performance of those around them, managers must fulfill the following roles: •Learning Strategist •Business Partner •Project Management •Professional Specialist