The Truth and Tips About The Future and The Practice of Law Florida Coastal School of Law Jacksonville, Florida February 28, 2013 William J. Flannery, J.D. The WJF Institute THE WJF INSTITUTE© • All rights reserved 2013 The Law Firm Job Market • Hiring Fewer Law School Grads • Salaries Down • More Laterals Being Hired • Firms Are Shrinking • No Clear Business Models • Hiring Driven By Clients • Midsize To Small Law Firms Hiring THE WJF INSTITUTE© • All rights reserved 2013 So I Want To Practice Law • Where? • Type and Size of Firm? • Practice Orientation? • Money? • Will I Fit In? • Will I Last? THE WJF INSTITUTE© • All rights reserved 2013 Tips for Interviewing – Have A Process Plan Face-to-Face Interviewing Follow-up Plan THE WJF INSTITUTE© • All rights reserved 2013 Plan • Research The Market/Firm • Research The Interviewer • Prepare Writing Samples • Defend Your Report Card • Dress For Success • Develop 25 Questions THE WJF INSTITUTE© • All rights reserved 2013 Interview • Prepare, Prepare, Prepare For Who You Will Meet • Interviewer’s Style • • • • Analytical Senser Intuitor Feeler • Visual – Auditory - Kinesthetic • Body Language • Establish A Time Contract THE WJF INSTITUTE© • All rights reserved 2013 Interview - Continued • Develop Process Questions • Have A Strategy For Getting Hired • Focus On The Interviewer’s Needs • What Motivates The Interviewer? • Don’t Sell, Build Rapport • Rapport Relationship THE WJF INSTITUTE© • All rights reserved 2013 Follow-up • Letter / E-Mail / Phone Call? • More Interviews? • Time Urgency • Show Interest In The Firm and The Interviewer • Continue To Develop Relationships • Never Give Up • Rejection Is Delayed Success THE WJF INSTITUTE© • All rights reserved 2013 Alternative Careers • Government • Corporate In-House • Business Executive • Sales and Marketing • Accounting Firms • Non-Profits THE WJF INSTITUTE© • All rights reserved 2013 Alternative Careers • Consultant • Foreign Assignment • Journalism • Teach • Library / Technology • Contract Lawyer THE WJF INSTITUTE© • All rights reserved 2013 Trends • Increased Use of Non-Lawyers To Do Legal Work – Accountants and Consultants • Consolidation By Large Legal Services Buyers To Fewer Law Firms • Increased Demand By Clients For Alternative Billing From Firms • Greater Reliance By Clients on Technology To Manage Outside Law Firms THE WJF INSTITUTE© • All rights reserved 2013 Trends - Continued • Greater Use of RFPs and Competitive Presentations To Select Outside Counsel • Use of Contract Lawyers • Issue Specific Research Database Products Being Sold To Replace Research By Law Firms • In-House Lawyers Keeping The Work For Themselves • Leverage Gone THE WJF INSTITUTE© • All rights reserved 2013 Trends - Continued • Growth of Super Regionals and Boutiques • Introduction of Traditional Business Large Account Management Techniques • Use of Market-Driven Incentive Compensation to Achieve Business Development Objectives • Client-Focused Teams • Professional Marketing / Business Development Staff THE WJF INSTITUTE© • All rights reserved 2013 Marketing Survey of 1,100 Law Firms Law Firm Activities • Bar Activities • Public Relations and Community Involvement • Written Articles and Speeches • Brochures and Newsletters • New Client Entertainment • Prospective Client Seminars • Individual “Entrepreneur” Isolated Activities • Social Media and Networking THE WJF INSTITUTE© • All rights reserved 2013 Marketing Survey of 1,100 Law Firms Law Firms With Significant Marketing and Business Development Experience • Face-To-Face Meetings – 200 hours annually • Client Opinion Surveys • Client-Focused Teams • Client-Focused Strategies and Tactics THE WJF INSTITUTE© • All rights reserved 2013 Marketing Survey of 1,100 Law Firms Law Firms With Significant Marketing and Business Development Experience - Continued • Putting Competitors’ Business Into Play Using RFPs, Meetings and Presentations • Track The Revenue and Profit By Client • Management Inspection of Business Development Results • Training Lawyers In Sales, Marketing and Account Management THE WJF INSTITUTE© • All rights reserved 2013 New Roles For Law School: Need To Teach • The Reality Of The Law Firm Culture • The Business Of Law • Students About Clients and Client Service • Students Law Firms Organization, Leadership, Billing, Politics and “Culture” • How To Get Hired and Keep Your Job THE WJF INSTITUTE© • All rights reserved 2013 New Roles For Law School: Need To Teach • How To Sell To Others in The Firm • How To Deal With Difficult People • How To Find and Cultivate Mentors • Develop Relationships • How Businesses Work • How to Read Financial Statements THE WJF INSTITUTE© • All rights reserved 2013 12 Things You Need To Know To Be A Successful Lawyer 1. Think Like A Client 2. Take A Marketing And Sales Course 3. Understand The Business of Law 4. Take A Course On Interviewing and Being Interviewed 5. Become Knowledgeable On Technology THE WJF INSTITUTE© • All rights reserved 2013 12 Things You Need To Know To Be A Successful Lawyer - Continued 6. Take A Course on Interpersonal Communications and Presentations 7. Video Yourself Making A Presentation and A Face-to-Face Interview 8. Select A Career Direction and Be Prepared To Change 9. Select An Industry and Study The Economics of The Practice THE WJF INSTITUTE© • All rights reserved 2013 12 Things You Need To Know To Be A Successful Lawyer - Continued 10. Market Yourself By Asking What The Buyer Is Looking For 11. Expect and Embrace Change 12. Learn To Bring In Business No Matter What The Law Firm Tells You! THE WJF INSTITUTE© • All rights reserved 2013 Books of Interest The Lawyer's Field Guide to Effective Business Development http://www.amazon.com/LawyersField-Effective-BusinessDevelopment/dp/159031736X Flannery on Business Development, Marketing, and Sales for Lawyers http://www.amazon.com/FlanneryBusiness-Development-Marketingebook/dp/B005NJNA00 Thank You! Please send us your evaluations and comments: William J. Flannery, J.D. The WJF Institute 11044 Research Boulevard Building C, Suite 110 Austin, TX 78759 512-338-1758 Fax 512-219-1200 flannery@wjfinstitute.com www.wjfinstitute.com THE WJF INSTITUTE© • All rights reserved 2013