Business Plan- 2015 PHASE 1 WHEELS UP YOUTH CENTER, INC PO Box 354 Brownsburg, In 46112 317-370-9872 Beth Crawford, Director 101 S. Grant Street Brownsburg, IN 46112 Email: wheelsupyouthcenter@gmail.com Website: www.wheelsupyouthcenter.com Facebook, Twitter, Instagram 317-370-9872 Table of Contents 1) 2) 3) 4) 5) 6) Executive Summary ………………………………………………………………………………………………………. 3 Vision Statement ...……………………………………………………………………………………………………….. 4 Mission Statement...…………….……………………………………………………………………………………….. 4 Management and Organizational Team ………………………………………………………………………… 5 Organizational Structure ………………………………………………………………………………………………… 6 Asset to the Community ………………………………………………………………………………………………… 6 a) Need for youth center b) Community outreach (Alateen and ICYPAA) 7) Services …………………………………………………………………………………………………………………………. 7 a) Supervision b) Activities c) Hours of operation 8) Competitive Edge …………………………………………………………………………………………….………….... 8 9) Marketing plan ……………………………………………………………………………………………………..………..9 a) Web site and social media b) Grassroots c) Major fundraising events 10) Financial Plan ……………………………………………………………………………………………………………….. 10 a) Sponsorship b) Initial operating expenses c) Grants d) Additional Funding e) Financial Summary 11) Operational Plan ………………………………………………………………………………………………………….. 11 a) Interior amenities b) Daily/Weekly activities c) Staff d) Miscellaneous 12) Vision For The Future..…………………………………………………………………………………………………. 12 13) Conclusion……………………………………………………………………………………………………………………. 12 2 1. EXECUTIVE SUMMARY Wheels Up Youth Center, Inc. (WUYC) is a private, non-profit 501c3 corporation whose mission is to provide a full-service teen supercenter that will bring all the youth nonprofit services in the area together under one roof. The youth center will be a safe, supervised place for teens in Brownsburg to spend their free time after school, on weekends and school breaks. This facility will be a hub of support for teens by combining the missions of other nonprofits in the community that support teens with specialized services. WUYC will provide opportunities for mentoring and allow teens to pursue and develop their passions and interests with the support of adults in the community as they grow toward becoming adults themselves. We will fill the gap in services between what the educational system can offer and the support teens receive at home. In order to fulfill this mission, we need 1-3 major funders to invest in our plan. WUYC has partnered with other youth-oriented nonprofit organizations in the area to use their resources to help the Wheels Up youth who need mentors, assistance with family issues, addiction, abuse, and education support. We intend to positively impact all areas of the lives of the youth our facility will serve and be a positive force in the community. These teens are the next generation coming up in the world and we need them to make an impact on the serious issues facing our communities, our country and the planet. Our success depends on them. In addition to offering support for all areas of a teen’s life, during the later phases of our project, there will also be the opportunity to learn and practice the commitment, positive attitude and athleticism fostered by BMX riding and skateboarding. There will also be other recreational sports and activities that will be available at the facility we will build. With no youth facilities of this kind in Indiana, and few in the country, we intend to be the first to incorporate a year-round bike/skate facility with a youth center to provide teens with an exciting and unique recreational attraction. We will ask for community support organized by the Wheels Up Youth Center, Inc. board and volunteers to help build a facility that will meet the needs of the teens who want a safe place to spend their time and pursue their interests. This goal will be accomplished in multiple phases. In our first phase, we will continue to raise public awareness of our cause as we have since the beginning in February 2014. We will use social media and awareness rallies to raise funds to help with the initial funding of our operations. Using multiple outlets such as our website, social media, and grassroots marketing, we will begin to develop connections with the community, including local youth nonprofit businesses as well as the Parks Department and school system to launch a sports club for these athletes. Currently, WUYC serves 35-40 teens ages 12-20 with activities and events as well as individual support. Many of our event posts receive 1000+ views on Facebook where we share all pertinent information with the public. Part of the first phase is to secure funding for the first year of operating expenses for a business space in town. We will open a store-front business space and begin supporting teens through 3 various activities and services. During this phase we will begin working with teens and organizing mentorship for those interested. Our partnership with Impact Youth Mentoring will facilitate the mentoring process using their established programs in Hendricks County. Along with other community organizations, we will be able to offer a place for teens to spend time and activities that will interest them. We will continue to engage the community in fundraising activities to raise the capital funds for the final facility build that will include a bike/skate park for the BMX and skateboard riders in the area. 2. VISION STATEMENT To create a teen-focused support supercenter at the Wheels Up Youth Center for our teens who need a place of their own to hang out every day, pursue their passions, develop positive coping skills, and be taken seriously as a valuable part of our community. 3. MISSION STATEMENT To empower teens to be able to face life’s challenges through sports and other recreational activities that demonstrate their talents, build their confidence and give them a place they can call their own. With the support of the community and mentors, we will impact the teens that are served by the youth center by supporting them through the obstacles they face in life while encouraging their interests and talents. While substance abuse and other negative behaviors may start out as a peer pressure situation, for some, not having the coping skills to deal with their negative feelings is often what leads to drug and alcohol abuse. Abusing substances or engaging in bad behavior does not have a social or economic boundary. Any teen can be affected. At Wheels Up Youth Center, adult mentors will support our teens by listening to them and partnering with them to learn how to confront these issues and deal with them instead of dulling their feelings. Learning to deal with their emotions in a healthy way is the key to making positive choices throughout their lives. This is a skill that can best to be taught in a unique environment that we can and will provide with Wheels Up Youth Center. A positive, supportive environment has been proven to alleviate addiction issues. We are going to create a new way of supporting the teens in our communities through our youth center focused only on the teens and their specific issues. Resources and services can be more readily available when a problem begins, rather than down the line when it is much more difficult to resolve. The positive life coping skills they will learn at the youth center over time during their teen years will serve them throughout their lives. We can collaborate with school guidance counselors, parents, the police department, other youth programs and organizations like United Way that are trying to find new ways to reach teens. We can provide that ongoing hub of community support. 4 4. MANAGEMENT AND ORGANIZATIONAL TEAM Founder and Director Beth Crawford is a Brownsburg resident of 19 years with three published fiction novels who has run several successful small businesses in the past. She is the mother of 3, and has 18 years of leadership and management experience to bring to the organization of Wheels Up Youth Center, Inc. She is currently a corrections officer at a nonprofit women’s work release facility as well as a substitute teacher in the Brownsburg school system. When she began pursuing a career change, she was unable to find a nonprofit to specifically help teens with a place to spend time and develop life coping skills. She decided to develop this unique youth center plan to bring the services of different nonprofits together in one place to serve teens. One group she was particularly concerned with is the BMX and skateboard riders who have no place to practice their sport. They are also more likely to be unsupervised and ‘on the street’ than most. The final plan for the Wheels Up Youth Center facility is to have an indoor and outdoor bike/skatepark for these athletes in addition to the youth center. Original board members Paula Rieghns is a lawyer practicing in Illinois, and a business owner. She is committed to the vision of Wheels Up Youth Center, and willing to devote time and her knowledge of business development and charity requirements. Justin Covarrubias is a member of the 2013 Championship John Force Race car team with a passion for helping the youth in the area through the Wheels Up Youth Center. Board members/volunteers include: Board member Chelsea Terrell (assistant director), BSW from IUPUI will be a case manager for teens to make sure they are receiving the services they need. Board member Alix Channell, MSW from IUPUI will assist with programming at the youth center Board member David Bauer is an engineer and facilities manager for a distribution center in Brownsburg Board members William Steedman (retired Army) and James Cherry (retired Marines) have teenagers themselves and want to devote time to mentoring other teens in the area. They are committed to consulting on the facility construction with their previous work/life experience. Board member Nick Summerlot is also a local BMX pro rider who will support the creation of an indoor/outdoor bike/skate facility and is eager to help with the design. He is passionate about the sport of BMX and wants to share his knowledge with the next generation. 5 Board members Ian Patterson and Dustin Wilson are business owners in Brownsburg who grew up in the area as skateboarders. They are committed to bringing a skatepark and youth center to the area to support teens as they would like to have been supported. Edward Terrell is a CPA with a master’s degree in accounting working with startups and charities for a larger parent company who understands how to financially structure and operate a successful business. He will oversee the general accounting for Wheels Up Youth Center. BMX pro biker Karl Poynter has two successful businesses in addition to being a paid BMX rider. Along with his brother, he operates Karlpoynterphotography.com and hardcoresportz.com. As part of our team he will provide action photos of our local riders. He is also a web site and logo/ branding designer who will be contributing to our own logo and branding activities. Melinda Lawrie is a teacher at Brownsburg High School who is sponsoring the Riders Club. The list of volunteers to mentor kids at the youth center is growing daily and includes local parents of BMX and skateboarders and community members who want to fill the need for a youth center in the area. 5. ORGANIZATION STRUCTURE Wheels Up Youth Center, Inc. will be directed by the governing board who will decide how financial resources will be spent to build and expand the facility to meet the needs of the youth in the community. As funding allows, the director position will be a full-time paid position to organize the facility business, finances, fundraising efforts and volunteer schedule. Additional paid staff will be added as needed to be present on site for check-in and monitoring for safety. A steering committee of volunteers and teens who are involved in the facility will work together to add areas of interest to the youth center as funds become available and present ideas to the board. 6. ASSET TO THE COMMUNITY a. Need for a youth center in Brownsburg. There has been a need for a community center in the Brownsburg area since the major local recreation center closed in 2009. Wheels Up Youth Center will provide a place for the community youth to spend time instead of in the parking lots and businesses that have difficulty supervising them. At WUYC they can explore their interests and receive any services they may need for issues in their lives. A membership facility- Teens who use the youth center will be signed up as members so staff has contact information for parents. This will not be a ‘drop off’ center. We will know who is in the building, which includes adults. b. Community Outreach. Being part of Wheels Up Youth Center will give teens the opportunity to get involved and volunteer their time for various community projects. 6 Being part of the community will give our youth a sense of value as an individual as well as a group. c. Facility Use. Meetings for any youth related nonprofits or training can be held in the WUYC meeting rooms. In addition, outreach programs dealing with addiction such as Alateen (for teens with family members in addiction) and YPAA (Young People in AA) will benefit the community by bringing awareness and assistance to the young people in need. Teens who might otherwise not seek assistance or know where to go for help can get help at WUYC. 7. SERVICES a. Supervision. As kids get too old for traditional babysitters, they still need supervision besides the police who patrol the areas where these groups of teens hang out. Often the police officers are the only guardians the kids have when they are not at home. Most businesses do not want groups of kids on their property even if they buy their products or services. There is no place for the teens to go besides business parking lots and areas where they can get into trouble. The Wheels Up Youth Center will be a safe place parents can trust their teens are being supervised. Adult volunteers working with the kids will have background checks as well as being trained in first-aid. b. Youth Services available in one place. Impact Youth Mentoring of Hendricks County- 1-on-1 mentoring for teens Get Real Indy- weekly discussion group for teens to talk about real issues affecting them Sheltering Wings- teen council on preventing teen dating violence and sexual assault The Willow Recovery Center- addiction issues with teens or their family members Family Promise of Hendricks County- provide information to teens on how to avoid homelessness or assist teens whose families may be in danger of being homeless. The Villages- Healthy Families program, Dads Inc, Foster Family Support, etc. Steered Straight- a program to help teens make good decisions YAA/NA- youth in AA and NA for those struggling with addiction Tobacco-Free Hendricks County- education on the dangers of tobacco use Carel Education Foundation- assistance for underprivileged, high achieving students preparing for college 7 b. Cost. During the first phase of the youth center, there will not be a cost for members. An application will be filled out by parents and signed either at the facility or in front of a notary so we have all contact information on file. Essentially, free teen babysitting. c. Activities. As funds become available, we will fund or take donations to provide games (ping-pong, pool, video games), snack area, stage for teen musicians/bands to practice and perform, big screen for movies, meeting rooms for teen-related discussions and other youth-related groups (such as youth nonprofits, 4H, scouts, etc.) who need a place to meet. WUYC will host holiday events (Halloween costume contests, New Year’s Eve party, Superbowl party, etc.) birthday parties and benefits for people in the community who want a fun environment for their events promoting youth activities. d. Security. Staff/volunteers/mentors will be watching for any illegal activity on the property. Our reputation will demonstrate zero tolerance for drugs and alcohol. We will work closely with the Brownsburg Police Department to ensure the safety of all teens in the youth center. Teens will not be allowed to congregate in front of the facility or in the parking lot. e. Proposed Hours of Operation (when fully functioning)** Facility will be open from 4pm-9pm Mon-Thursday. Open Friday night until midnight (after 10pm over 18 yrs old only) School breaks and holidays (excluding Thanksgiving/Christmas/New Years) 12pm-10pm Saturday 12pm-midnight (over 18 yrs old only after 10pm) Sunday 12pm-9pm **(For kids 12yrs old and up. Under 12yrs old will be allowed at the discretion of facility staff and must be accompanied by an adult remaining on property) 8. COMPETITIVE EDGE There is no youth center in Indiana to provide the services WUYC has to offer. Not only will teens now have a fun, supervised place to hang out and be themselves, this will be a facility ONLY for teens that will also be guided by a teen board to ensure we are meeting their needs and interests. Acting as a hub for services, our teens will have access to assistance from more than a dozen community organizations with various specialties to address their needs. We will also bring the National Safe Place Program to Hendricks county where it currently does not exist. The youth center will be the ‘home base’ for Hendricks County as ‘safe places’ are created in businesses around the community to serve teens in an emergency situation. 8 9. MARKETING PLAN The focus of the Wheels Up Youth Center is to attract kids ages 12-20yrs old to hang out with their friends in the lounge, participate in activities and have fun. There will be games, movies and various activities to draw teens in on a daily basis. While participating in these activities, the teens will have access to the services provided by nonprofits in the area for issues they may be dealing with. And along the way, they will gain the positive life coping skills they need to be successful in all areas of their lives. a. Website and social media. WUYC has an active web site that will announce weekly activities and other daily/weekly areas of interest to keep kids going to the site and coming to the youth center. WUYC also has Facebook, Twitter and Instagram accounts for advertising current information and events. With social media and distributing information through local schools, the youth center will constantly spread the information to the kids who need a place to hang out. Parents will also know where to go if they need support in dealing with their teen as well. b. Grassroots. Parents and family members of the teens our center will serve can be an active part in the growth of the facility by participating in the fund raising events. They can also spread the word through their own social networking, distributing flyers and product giveaways with WUYC and sponsors’ logos. c. Major Public Marketing EventsDine-to-Donate events at local restaurants Participating in community events that affect teens and their families such as the Into The Light 5k Run to raise awareness of addiction and the Relay For Life campaign to support cancer survivors d. School Corporation Participation A WUYC riders club started with the 2014-2015 school year at BHS to get students involved in fundraising and community service projects. All students are welcome who want to be part of the youth center project. d. Ongoing marketing. Our ongoing marketing strategies for funding will be to hold or participate in an event once every month either as part of another partner event or a 9 fundraiser event for WUYC. The WUYC board will organize and carry out the events to promote current sponsorship and encourage new sponsors who will support the youth center in the following years. 10. FINANCIAL PLAN a. Fiscal Supporter(s) to fund the cost of operating the first phase of the youth center in a retail space in Brownsburg. This will allow us to apply for grants and funding through sources that ask for major funding information and require a certain amount of time in a physical location. b. Community support. To be able to apply for and qualify to receive major funding and grants, we have to show substantial and consistent community financial support. Efforts will continue year-round to engage businesses in our mission to help support the operational costs of the facility. c. Grants will also be a focus of the fundraising strategy. While grants take time for approval and distribution of funds, they will be a backup to the main fundraising strategies. Initial grants proposals will be sent to appropriate funding sources. Working with the Indiana Youth Institute, we will determine other avenues for funding grants. FINANCIAL SUMMARY START UP BUSINESS EXPENSES $7,000 (PAID) Incorporation, 501c3, Marketing ADD-ONS (potentially donated) Office equipment-computer/software $1,000 Chairs, misc furniture, supplies $1,000 Security system $1,000 Signs- street and building $1,000 ADD-ON TOTAL $4,000 d 10 MONTHLY EXPENSES Insurance/month $300 Rent/month $2,000 Utilities $400 Supplies $200 Miscellaneous $100 Salary $1,000 TOTAL MONTHLY EXPENSES $4000 TOTAL YEARLY EXPENSES-PHASE 1 INCOME AVENUES- PHASE 1 Startup capital- Fiscal Sponsor Fundraising (dine-to-donate, etc) Estimated Director salary/pd staff $48,000 Start-up- yearly $50,000 $5000 Private individual donations $10,000 Grants/funding $10,000 TOTAL (including ongoing funding) $75,000 11. OPERATIONAL PLAN The first phase of Wheels Up Youth Center will be located in a retail strip in the center of Brownsburg to be accessible to teens. Approximately 2,000 sq ft will allow the following: a. Interior Amenities i. ii. iii. iv. v. Vending machines- Pepsi and Coke provide machines and stock Additional food/beverages- snack vending machines from outside contractor. Lounge area- couches, tables, chairs. Pool tables, ping-pong table, video games, large screen tv Members will be allowed to bring in their own food and beverages. 11 b. Staffing. The Director will oversee day-to-day operations, coordinate the volunteer schedule to cover the front desk, and youth center supervision. c. Daily/Weekly activities: Each of our nonprofit partners can come in on a designated week to have awareness events and activities at the youth center showcasing their services for teens and parents. Video game contests and other activities will also be planned to give the teens something to do. Holidays, birthdays and other celebrations can also be held. d. Bulletin Boards/info areas- our partner organizations will each have a bulletin board with their contact information and upcoming events. Pamphlets and other materials can also be displayed. Miscellaneous. Computers and other equipment donated by the community will be used by teens 12. VISION FOR THE FUTURE Our final vision is to have an ongoing capital fundraising campaign to raise money to buy land and build a facility for the youth center that will include an indoor/outdoor bike and skatepark. The mission to bring youth-related organizations and services would continue to grow to include inhouse counseling and case management. Entertainment for teens as well as more recreational activities such as a rock climbing wall would be added along with the skatepark for BMX and skateboard athletes. 13. CONCLUSION There is a gap in services specifically for teens in our area that can be addressed with a fullfunctioning youth center. They need a place to go on a daily basis with adult interaction to help them navigate the difficult years leading to adulthood. Designing a place for youth-oriented nonprofits in the community to access teens and their families that need support will change the dynamic for young people in our community. We will instill confidence and passion in the young people who are the next generation in our society. In the future phases of the project, Wheels Up Youth Center will address the deficit of non-traditional recreational services such as a bike/skatepark for the youth of Hendricks County and particularly in the Brownsburg area. The Wheels Up Youth Center, Inc. team has recognized this need and created this plan to address it. Area non-profits are also on board to help with services for the kids who are part of the youth center. Not only is this youth center needed in the community, it will put Brownsburg on the map as having a unique youth sports and recreation center unlike any in the state. With community involvement and the determination of the founder, board members, volunteers and the teens it will serve, we intend to create a youth center that will positively impact the community and enrich the lives of all who participate. 12