Overseas Travel and Insurance
https://intra.lshtm.ac.uk/Services/Travel/
The School takes the safety of all its students and staff
seriously. This includes people travelling, or based
outside London.
Research students mainly follow the procedures for staff,
see also Research Degrees Handbook.
Research students and staff travelling on behalf of
LSHTM for the first time are required to complete the online Security Awareness e-learning course before they
travel. A copy of the completion certificate should be
lodged with the LSHTM Insurance office.
Simple Guides
• intra.lshtm.ac.uk/Services/Travel/
• Decision Tree – A flow chart explaining the approval process
• Travelling Overseas – A summary of the actions required before, during and after
travel overseas, applicable to all staff and research students travelling overseas
• Working Overseas – A summary of information and guidance for all staff and
research students working overseas on behalf of LSHTM
• Insurance – A summary of the insurance cover for all those both travelling and
working overseas
• Advice – A summary of the advice services provided by our insurers, AIG
AIG Website
https://travelguard.secure.force.com/TravelAssistance/
Travel Security Awareness Course
Travel Angel
The Travel Security Awareness online course aims to instil a self-awareness culture
and reduce exposure to risks through education and awareness training. It will
help you to plan ahead and identify and manage potential travel-associated
complications.
Under the “Security / Security Videos” tab
The course takes approximately 45 minutes to complete and comprises 5 modules:
• Business Travel, an Introduction;
• Getting Around While Abroad;
• Staying Healthy Abroad;
• Crime and Criminality, How to Avoid it
• Kidnapping and Terrorism
In addition to the Travel Angel travel security awareness course, other courses
are available, if required. Please contact the Talent and Educational
Development team
Forms
You must complete the iTravel Form www.lshtm.ac.uk/itravel/
If travelling to a country or region about which the Foreign & Commonwealth
Office (FCO) have issued Travel Advisories, an additional High Risk Overseas Travel
Risk Assessment needs to be completed. Details about the trip, including
accommodation, transfers and who will accompany are needed.
Failure to submit a travel approval request and receive confirmation of approval
prior to travel is a serious matter. Where the travel includes a country or region
covered by an FCO advisory, it will be considered a disciplinary matter and will be
taken through due process.
Insurance
Group Personal Accident & Travel
Cover is provided by AIG
The key area of cover under this policy is Emergency Medical Assistance, and
provides unlimited emergency medical expenses while travelling - this includes
cover for emergency air evacuations were necessary, including in cases of unrest,
natural disasters or personal injury.
The policy also includes:
• Personal Accident
• Personal Belongings
• Personal Money & Credit Cards
• Passport Indemnity Costs
• Travel & Baggage Delay
• Cancellation & Curtailment
• Personal Liability
Insurance
Emergencies
Please note the following advice:
• Call the helpline before going to a hospital.
• Keep a note of the emergency number with you at all times.
• Make sure that other people know that you have emergency medical insurance
and that they should call the helpline on your behalf, if you are unable to do so.
• Keep the insurance card, or details of the insurance, where they can be found
easily if you are unable to call the helpline yourself.
Non-emergency medical treatment or advice
All travellers - the main AIG emergency number can also be used for nonemergency medical advice.
Alternatively, AIG also provide a “Healthline Plus” advice service on +44 (0)20 7486
2300.
Insurance
Private Medical Insurance (PMI)
Cover is provided by AXA PPP
This is additional insurance specifically for people based overseas and covers
medical treatment, including in-patient & out-patient treatments, emergency
admissions, and chronic conditions.
The policy is very comprehensive and includes dental & optical cover, herbal
medicine, health checks etc.
AIG Website
https://travelguard.secure.force.com/TravelAssistance/
It will look like this – you will need log-in details from insurance@lshtm.ac.uk
AIG Website
https://travelguard.secure.force.com/TravelAssistance/
The AIG website is a tremendous resource for you. There you will find:
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•
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Travel Alerts
Resources (Medical translation tool, Drug brand equivalents etc
Travel Health, medical assistance, health advisories
Security – destination reports (more comprehensive than the FCO site)
Daily security summaries and destination alerts (for when something
happens in-country) by email
Please do log on and browse the resources there.
Foreign & Commonwealth Office (FCO)
https://www.gov.uk/foreign-travel-advice
This is the standard advice from the British Government on countries outside the UK.
It is the benchmark for the School in determining the level of risk of each location
Foreign & Commonwealth Office (FCO)
https://www.gov.uk/
foreign-travel-advice
Foreign & Commonwealth Office (FCO)
https://www.gov.uk/browse/abroad
Foreign & Commonwealth Office (FCO)
https://www.gov.uk/topic/help-british-nationals-overseas
Health Advice
Health advice must be sought before travelling
• HTD or Nomad Travel Clinics
• AIG website
In the event of a medical emergency while travelling, contact the AIG emergency
number immediately
Travellers who become unwell within 2 weeks of their return to the UK should seek
urgent medical advice from their GP or the HTD
Health Advice