Module 3
Managing Recipient
Objects
Module Overview
• Managing Mailboxes
• Managing Other Recipients
• Configuring E-Mail Address Policies
• Configuring Address Lists
• Performing Bulk Recipient Management Tasks
Lesson 1: Managing Mailboxes
• Discussion: Types of Exchange Recipients
• Demonstration: How to Manage Mailboxes
• Configuring Mailbox Settings
• Demonstration: How to Configure Mailbox Permissions
• Reasons for Moving Mailboxes
• Demonstration: How to Move Mailboxes
• What Are Resource Mailboxes?
• Designing Resource Booking Policies
• Demonstration: How to Manage Resource Mailboxes
Discussion: Types of Exchange Recipients
Exchange recipients include:
• User mailboxes
• Mail users or mail-enabled Active Directory users
• Resource mailboxes
• Mail contacts or mail-enabled contacts
• Mail-enabled security and distribution groups
• Dynamic distribution groups
• Linked mailboxes
Demonstration: How to Manage Mailboxes
In this demonstration, you will see how to:
• Create new mailbox user accounts
• Mailbox-enable existing user accounts
• Delete mailbox user accounts
• Remove user mailboxes
Configuring Mailbox Settings
Common options for configuring mailboxes:
• Configure mailbox size limits
• Hide from address lists
• Assign SMTP addresses
• Configure client protocols
• Configure Unified Messaging and mobile device settings
• Configure mailbox permissions
Demonstration: How to Configure Mailbox
Permissions
In this demonstration, you will see how to:
• Assign Full Access permissions to a mailbox
• Assign Send As permissions to a mailbox
Reasons for Moving Mailboxes
• Transition
• Realignment
• Investigating an issue
• Corrupted mailboxes
• Physical location changes
• Separation of administrative tasks
• Outsourcing e-mail administration
• Integrating e-mail and user account administration
Demonstration: How to Move Mailboxes
In this demonstration, you will see how to move
mailboxes by using Exchange Management Console
What Are Resource Mailboxes?
Types of mailboxes that represent meeting rooms or shared
equipment, and that you can include as resources in meeting
requests
To create a resource mailbox, you must:
1 Create a new mailbox as a room or as equipment
2 Configure resource properties
3 Configure resource booking policies
4 Enable automatic calendar management
Designing Resource Booking Policies
Booking polices define how resources are allowed to be
automatically scheduled
Resource Settings
Automate
Processing
All Book In
Policy
All
Request
In Policy
Resource
Delegate
Automatic booking
• Booking
• True
• False
• None
Manual approval
with request
forwarded to
delegates
• Booking
• False
• True
• List of
Manual approval
with delegates
approving from
room mailbox
• Calendar
• True
• False
• None
Attendant
Attendant
Attendant
(default)
(default)
(default)
(default)
(default)
(default)
Delegates
(default)
Demonstration: How to Manage Resource
Mailboxes
In this demonstration, you will see how to:
• Create a resource mailbox
• Configure the resource mailbox to accept appointments
• Create a delegate for the resource mailbox
Lesson 2: Managing Other Recipients
• What Are Mail Contacts and Mail Users?
• What Are Distribution Groups?
• Options for Configuring Distribution Groups
• Demonstration: How to Manage Groups by Using the
Exchange Control Panel
What are Mail Contacts and Mail Users?
Mail contacts:
• Mail-enabled Active Directory contacts
• Contain information about people or organizations that exist
outside your Exchange organization
Mail users:
• Similar to mail contacts, but mail users have Active Directory
logon credentials
• Can access resources to which they are granted permission
What Are Distribution Groups?
Distribution groups enable a group of recipients to receive e-mail
Types of distribution groups:
• Universal security groups. Mail-enabled, and you can assign
permissions outside of Exchange
• Universal distribution groups. Mail-enabled, and you can only assign
Exchange permissions for things like Public folders
• Dynamic distribution groups. Mail-enabled, and you use recipient filters
and conditions to determine membership
Exchange Server 2010 introduces two new distribution group features:
• Public groups. Distribution groups that end users can manage through
the Exchange Control Panel
• Moderated groups. Distribution groups that allows the group manager
to approve or reject either all messages sent to the group or from
specific users
Options for Configuring Distribution Groups
You can configure several options for Exchange Server
distribution groups, which include:
• Group membership
• Maximum message size
• The users who can send messages to the group
• Address list visibility
• Delivery of Out-of-Office messages
• Non-delivery reports
• E-mail addresses for the group
• Message Moderation
• Membership Approval
Demonstration: How to Manage Groups by Using
the Exchange Control Panel
In this demonstration, you will see how to:
• Create distribution lists
• Create and configure Public groups
Lesson 3: Configuring E-Mail Address Policies
• What Are E-mail Address Policies?
• Demonstration: How to Configure E-mail Address Policies
What Are E-mail Address Policies?
E-mail address policies define the format for the e-mail address
and the recipients for whom the policy applies
Select recipients are
based on:
Recipient
filters
Recipient
types
Conditions
Item changed
When are changes applied?
E-mail address
policy
• You choose: Immediate or Scheduled
Recipients
• Immediately
Demonstration: How to Configure E-mail Address
Policies
In this demonstration, you will see how to:
• Modify one of the existing e-mail address policies
• Create a new policy
• Configure an alias by using the available options
Lesson 4: Configuring Address Lists
• What Are Address Lists?
• Discussion: Reasons for Configuring Address Lists
• Demonstration: How to Configure Address Lists
• Configuring Offline Address Books
• Options for Deploying Offline Address Books
What Are Address Lists?
Recipient objects that are grouped together based on an LDAP
query for specific Active Directory attributes
Default address lists are:
All contacts
All groups
All rooms
All users
Default global address list
Multiple GALs are typically used when a single Exchange Server
organization is supporting multiple companies
Discussion: Reasons for Configuring Address Lists
• What are the reasons for creating multiple address lists?
• How will you use address lists in your organization?
• How will you use a recipient filter and Active Directory
attributes to create address lists? Is the necessary
information already in Active Directory?
Demonstration: How to Configure Address Lists
In this demonstration, you will see how to:
• Create address lists
• Configure members of the address list by using available
options
Configuring Offline Address Books
The default offline address book:
Contains the GAL only
Can be modified to contain additional address lists
Is generated once per day by default
When multiple offline address books are created:
The default offline address book is determined by the
offline address book configured for the user’s
mailbox database
Options for Deploying Offline Address Books
Client support determines the version of offline address book
Options for accessing offline address books :
Outlook 2007 and later clients use Web-based distribution
Outlook 2003 and earlier clients use Public folders
Outlook 2007
and later
Outlook 2003
and earlier
Lesson 5: Performing Bulk Recipient Management
Tasks
• Discussion: Benefits of Managing Recipients in Bulk
• Demonstration: How to Manage Multiple Recipients
Discussion: Benefits of Managing Recipients in Bulk
• Describe situations where multiple recipients need to be
created
• Describe situations where multiple recipients need to be
modified
Demonstration: How to Manage Multiple Recipients
In this demonstration, you will see how to use a
simple sample script and review each section
Lab: Managing Exchange Recipients
Exercise 1: Managing Recipients
Exercise 2: Configuring E-mail Address Policies
Exercise 3: Configuring Address Lists
Exercise 4: Performing Bulk Recipient Management Tasks
Logon information
Virtual machines
10135A-VAN-DC1,
10135A-VAN-EX1,
10135A-VAN-CL1
User name
Administrator
Password
Pa$$w0rd
Estimated time: 60 minutes
Lab Scenario
You are the messaging administrator for A. Datum Corporation.
Your company has recently acquired a company called
Adventure Works. You must configure new resources, an e-mail
address policies for all users, create an address list, and import
the users from Adventure Works.
Lab Review
• What is the affect of creating an empty address list on the
global address list?
• In your messaging environment, for which activities will
you create scripts?
Module Review and Takeaways
• Review Questions
• Common Issues and Troubleshooting Tips
• Real-World Issues and Scenarios
• Best Practices