MODULE 2
Meaning and discourse in English
COOPERATION, POLITENESS
AND FACE
Lecture 14
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Cooperative principles (Grice)
Cooperation and speaker support
Politeness
Positive and negative face
Analysing cooperation
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A: Will you condemn the violence on the picket lines?
B: I condemn the police and the National Coal Board
This is an uncooperative response because it is not relevant
3
A: I’m tired
B: There’s the Leonardo Hotel
This is a cooperative response.
We assume that it is relevant and that B is telling the truth
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A: When was your first sexual experience
B: What wonderful weather we’re having?
B’s response is not relevant so we assume that B does not want to cooperate
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1. Quantity - make your contribution as informative as required
2. Quality -be true; do not say what you believe to be false
3. Relation - be relevant
4. Manner - avoid obscurity of expression, ambiguity; be brief, orderly
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A: Could you pass the salt please?
B: Could you give me £100 please?
A’s request doesn’t need mitigation
B’s request is inappropriate because it is more imposing and needs more mitigation
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The more polite you are, the more you risk losing the message
It’s very windy here.
I’m very sorry but I wonder if you could move over a bit?
Could you move over please?
Can we move please?
Please move
Move!
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Oh, sorry. I heard voices and I wondered who it was.
Please could you stop talking I’m trying to work
Hey, I’ve got an exam to study for. Is there somewhere else you could talk?
Shut up, will you?
The level of politeness used in an utterance depends on the role of the person you are talking to and the power relations that exist between speaker and hearer
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If you have cooked the meal, which is the most appropriate response?
- yes, it is
I’m afraid it’s a bit overcooked
I’m glad you like it
Why do we respond in this way?
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If you do not agree with them you are threatening their positive face
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Speakers usually work together to help and reassure each other. This is called speaker support. It is important to recognise the techniques used in a conversation for speaker support (e.g. for showing agreement, for checking understanding
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Sometimes a speaker’s role gives them the authority to challenge others.
Presenting a challenge to someone is difficult but there are various politeness techniques which help us to do it (see summary)
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A speaker can also imply respect for the hearer’s value system and membership of the same group
POSITIVE POLITENESS
Show interest in hearer
Claim common ground with hearer
Seek agreement
Give sympathy
NEGATIVE POLITENESS
Be conventionally indirect
Minimise imposition on hearer
Ask for forgiveness
Give deference
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(Brown and Levinson)
B and L (looking at politeness in different cultures) suggest that we must acknowledge the face of other people if we want to enter into social relationships with them.
Talk may be a face-threatening act which may damage negative face and positive face
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Positive face is “I have a value system that I do not want challenged”
Disagreeing with another person threatens their positive face
If you want not to threaten positive face you should show interest and seek agreement
Thanking another person does not threaten another person’s positive face
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Negative face is “I do not like to be imposed on”
Telling someone what to do threatens their negative face
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The more politeness we use in our speech, the more indirect we are.
The advantage of using politeness terms is that there is no threat to face. The disadvantage is that a polite message might be so indirect that it doesn’t come across (“it’s very windy here”)
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Don’t impose
Give options
Make the hearer feel good
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Features of interaction
Markers of politeness
Markers of respect
Vague language
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Questions (open, closed, tag, + options)
Commands
Interruptions
Overlaps
Pauses
Topic management
Grice’s maxims (are they followed?)
Discourse markers
(see previous lessons
Markers of politeness and respect
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Specific words ( please, thanks )
Hedges ( if it’s not too much trouble )
Hidden commands ( could you pass the salt please )
Provisional language ( if would, can ) to show negotiation is possible
Qualifiers, modifiers ( quite , a bit )
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Inclusive pronouns we , us
Similar vocabulary, dialect, colloquial language
Pseudo-agreement - ( Would you like to come to my house? Well, I’d love to another time )
This avoids saying no or disagreeing with a speaker
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