Lecture 1 - Introduction

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MODULE 2

Meaning and discourse in English

COOPERATION, POLITENESS

AND FACE

Lecture 14

1

Cooperation and politeness

Cooperative principles (Grice)

Cooperation and speaker support

Politeness

Positive and negative face

Analysing cooperation

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A: Will you condemn the violence on the picket lines?

B: I condemn the police and the National Coal Board

This is an uncooperative response because it is not relevant

3

A: I’m tired

B: There’s the Leonardo Hotel

This is a cooperative response.

We assume that it is relevant and that B is telling the truth

4

A: When was your first sexual experience

B: What wonderful weather we’re having?

B’s response is not relevant so we assume that B does not want to cooperate

5

Grice’s maxims

1. Quantity - make your contribution as informative as required

2. Quality -be true; do not say what you believe to be false

3. Relation - be relevant

4. Manner - avoid obscurity of expression, ambiguity; be brief, orderly

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A: Could you pass the salt please?

B: Could you give me £100 please?

A’s request doesn’t need mitigation

B’s request is inappropriate because it is more imposing and needs more mitigation

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The more polite you are, the more you risk losing the message

It’s very windy here.

I’m very sorry but I wonder if you could move over a bit?

Could you move over please?

Can we move please?

Please move

Move!

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Oh, sorry. I heard voices and I wondered who it was.

Please could you stop talking I’m trying to work

Hey, I’ve got an exam to study for. Is there somewhere else you could talk?

Shut up, will you?

The level of politeness used in an utterance depends on the role of the person you are talking to and the power relations that exist between speaker and hearer

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“This food is delicious”

If you have cooked the meal, which is the most appropriate response?

- yes, it is

I’m afraid it’s a bit overcooked

I’m glad you like it

Why do we respond in this way?

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Catch-22 situation

If you do not agree with them you are threatening their positive face

11

Speaker support

Speakers usually work together to help and reassure each other. This is called speaker support. It is important to recognise the techniques used in a conversation for speaker support (e.g. for showing agreement, for checking understanding

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Politeness

Sometimes a speaker’s role gives them the authority to challenge others.

Presenting a challenge to someone is difficult but there are various politeness techniques which help us to do it (see summary)

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A speaker can also imply respect for the hearer’s value system and membership of the same group

POSITIVE POLITENESS

Show interest in hearer

Claim common ground with hearer

Seek agreement

Give sympathy

NEGATIVE POLITENESS

Be conventionally indirect

Minimise imposition on hearer

Ask for forgiveness

Give deference

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The concept of “face”

(Brown and Levinson)

B and L (looking at politeness in different cultures) suggest that we must acknowledge the face of other people if we want to enter into social relationships with them.

Talk may be a face-threatening act which may damage negative face and positive face

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Positive face = wanting to be liked and approved of

Positive face is “I have a value system that I do not want challenged”

Disagreeing with another person threatens their positive face

If you want not to threaten positive face you should show interest and seek agreement

Thanking another person does not threaten another person’s positive face

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Negative face

“don’t tell me what to do”. “I want to be free”

Negative face is “I do not like to be imposed on”

Telling someone what to do threatens their negative face

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Being polite

The more politeness we use in our speech, the more indirect we are.

The advantage of using politeness terms is that there is no threat to face. The disadvantage is that a polite message might be so indirect that it doesn’t come across (“it’s very windy here”)

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Lakoff’s maxims of politeness

Don’t impose

Give options

Make the hearer feel good

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Analysing cooperation

Features of interaction

Markers of politeness

Markers of respect

Vague language

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Features of interaction

Questions (open, closed, tag, + options)

Commands

Interruptions

Overlaps

Pauses

Topic management

Grice’s maxims (are they followed?)

Discourse markers

(see previous lessons

Markers of politeness and respect

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Markers of politeness

Specific words ( please, thanks )

Hedges ( if it’s not too much trouble )

Hidden commands ( could you pass the salt please )

Provisional language ( if would, can ) to show negotiation is possible

Qualifiers, modifiers ( quite , a bit )

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Markers of respect

Inclusive pronouns we , us

Similar vocabulary, dialect, colloquial language

Pseudo-agreement - ( Would you like to come to my house? Well, I’d love to another time )

This avoids saying no or disagreeing with a speaker

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