Reading: Connect new device to existing network Connect new device to existing network Inside this reading: Site preparation Physical, logical and legal considerations Infrastructure assessment 2 2 5 Extraneous devices and network problems 5 Site surveys 6 Who does what and why? 8 Summary 11 Document1 © State of New South Wales, Department of Education and Training 2006 1 Reading: Connect new device to existing network Site preparation Physical, logical and legal considerations Issues to be considered before you start installing network devices can be thought of as site preparation, since they will usually need to be organised before your work starts. They can be categorised under physical, logical and legal considerations as follows. Physical factors including access and security Table 1 below lists some important physical considerations you need to take account of when installing network devices, including physical access and security. Table 1: Networks—physical considerations Aspect Electrical power Network connection Cooling and Details Peripherals connected to a workstation or a device directly connected to the network will need power—there is normally sufficient capacity to run the workstations, but what about the peripherals? The use of double adapters and power boards is discouraged on occupational health and safety grounds—they can overload circuits and create electrical hazards. A network device will need its own network cable connection and a switch port. Sufficient capacity needs to be available at the site of the new device as well as at the switch in the wiring cabinet. However, peripherals that are connected via a workstation will use the connection provided for the workstation. A fax server will not only need power and a network connection, it will also need a telephone line connection. Hardware equipment can generate a lot of heat Document1 © State of New South Wales, Department of Education and Training 2006 2 Reading: Connect new device to existing network Aspect Details ventilation therefore additional ventilation, cooling or air conditioning may be required to ensure a comfortable working environment and to ensure that the equipment does not overheat. Lighting Lighting around the device needs to be adequate for the tasks performed during installation, normal operation, monitoring and the periodic maintenance of equipment. Access for normal use The type of device will determine whether or not the users will require direct access to it. If the users do not need access, safeguards must be in place to protect both the user and the peripheral. Common peripherals that users need access to include printers, CD stackers and workstations. Common devices not requiring user access include servers, hubs, switches, telecommunications equipment and network storage devices. Access for When deciding where to locate a device you need maintenance to consider the type and frequency of maintenance required. In general, it is common to carry out maintenance on site, which enables testing the device on the network and the correct changes in the configuration to be made. Security Physical security of the server and network equipment is needed to prevent theft and for the security of data held on devices and of the operating system. Operating system security can be breached if physical access to the server is possible. Similarly, network equipment can be reset to defaults or unauthorised equipment added to inappropriately monitor or eavesdrop on the network. Lockable equipment racks, wiring cabinets and computer rooms are used to provide physical security. Logical considerations Logical considerations include asking: What network operating systems are in use? Document1 © State of New South Wales, Department of Education and Training 2006 3 Reading: Connect new device to existing network What type of operating system does the network equipment use? How will the equipment be remotely managed? How will the equipment be utilised by the users? What network protocols need to be available? What logical ports on the network boundary need to be open? How will this affect anti-virus and security arrangements? What do organisational policies and procedures have to say about this? Legal considerations Occupational health and safety must be considered when installing any device in a workplace. Running patch cables and power leads across walkways or through doorways is unsafe and should be avoided. Cabling and electrical installation must conform to legislation and installers must be qualified. For network and telecommunications cabling, the installer must be registered. For mains power, a licensed electrician is required. There are currently five registers of cablers. You can verify that a cabler is registered by accessing the register on which they are listed (as shown on their registration card) through the Australian Communications and Media Authority (ACMA) web site, or use the links in the Resources section. Document1 © State of New South Wales, Department of Education and Training 2006 4 Reading: Connect new device to existing network Infrastructure assessment Any workplace will have some documentation detailing the available infrastructure—some may even be up-to-date and accurate, yet a site survey is the only way to be sure of the current state of work place. Computer and network devices are easily available and many organisations don’t have strict policies covering their purchase and installation. This invariably leads to additions to the overall network system that are not necessarily added to the documentation. Also, over time certain cable runs may fail due to misadventures such as accidentally drilling into a cable within a wall or mice chewing through cables and the network diagram may not show that the connection is no longer viable. Extraneous devices and network problems A common problem occurs from staff bringing their laptop computer to use at work in addition to their desktop computer. This may not seem to be a huge problem, but in a large or complicated network the addition of extra computers can be devastating. Some of the problems arising from this are: The use of an extra hub to connect the two computers to the one wall socket may cause the network to have too many hubs interconnected violating the rules for reliable Ethernet and causing intermittent failures, increased packet error rates, slow network performance and data loss. The extra system may violate the number of computer access licenses paid for and opens the company to license infringements. The extra system may connect to resources that are limited in nature and exceed the actual number permitted by operating system design. In a small network a workstation operating system such as Microsoft Windows XP Professional may be used for file and print services. Many Document1 © State of New South Wales, Department of Education and Training 2006 5 Reading: Connect new device to existing network people don’t realise that there is a limit of ten workstations that can connect to a single system in this fashion on a firstin-first-connected basis. This leads to ten people being able to connect, but the next one being refused. The next day a different person is left out just like musical chairs. Virus, mal-ware and other threats can come from bypassing an organisation’s network security when using computers from outside. Other problems may derive from additional printers, scanners, fax machines and software programs. All of these can create problems if not considered during the installation of new equipment. Site surveys Site surveys are needed to confirm or update the accuracy of network documentation. The network resources reviewed when performing a site survey are: power availability, network access point, capacity of the hub or switch and license numbers. These are all determined by inspection and review of documentation. A site survey has a number of parts. The physical parts of the network include telecommunications (network and phone lines) and mains power. Floor plans and building plans indicate power outlets, cable paths and distribution points for voice and data cabling. The floor plans also indicate fixed equipment cabinets and closets and rooms for computer security. Schematic diagrams and floor plans can be used to determine where to locate new equipment and define any additional requirements of a location, so it helps to be familiar with them and the symbols generally used. Mains power documentation If there are spare power outlets there is likely to be capacity for a new device. Some buildings have special circuits for IT and telecommunications equipment, which may be specially filtered for additional protection from line disturbances such as voltage fluctuation, and in some cases they may have a back-up power source to cover short periods of power failure. A licensed electrical fitter can help you to determine what circuitry is needed and install any additional outlets (in larger organisations there may be a licensed electrician on site). Document1 © State of New South Wales, Department of Education and Training 2006 6 Reading: Connect new device to existing network In commercial premises, details on distribution boards and at each outlet should document the circuitry. In residential buildings this is likely top be on the distribution board only. Leave it to the electrician Note that it is not a good idea to test what connects to where by switching off circuits. The tradesperson completing any This can cause additional work must update this operating equipment documentation appropriately. Updating the documentation each time means that to be turned off while people are working, different contractors don’t waste time with possible loss of (adding cost) whenever additional work time and data. This is needs to be carried out. particularly true of servers that need to be shut down properly to minimise the chance of data corruption. Logical network documentation If you need to update or create documentation for the devices on a network you might use an automatic tool to test for workstations and other devices by IP addresses on the network. This will reveal what the network currently ‘sees’ and allow you to then track down and identify all the devices. References and web links to automated tools are in the Resources section. Physical network documentation When a new network is designed and installed the network is documented by a plan, but such plans can be neglected during upgrades by different contractors and network support people. Also, since plans do not always show the standard of the cabling and connectors used, upgrading to higher speeds may require more research or even complete rewiring. There are details of documentation tools in Resources, where you will also find resources to identify cabling equipment and standards. Document1 © State of New South Wales, Department of Education and Training 2006 7 Reading: Connect new device to existing network Wireless systems Wireless systems are documented in a similar fashion using the survey and diagramming tools mentioned above. They have additional documentation and resource needs in that a wireless access point (AP) can handle a certain number of nodes or wireless devices efficiently. More devices means additional wireless infrastructure is required for more access points with wired network connections and mains power. The physical network diagrams should indicate the communication speed, the accessible areas (usually circular) for each access point and the number of wireless devices expected within the areas. The security identifier, called a service set identifier (SSID) for the network needs to be recorded and kept secret to prevent unauthorised access to the network from outside. SSID is a code attached to all packets on a wireless network to identify each packet as part of that network. All wireless devices attempting to communicate with each other must share the same SSID. Apart from identifying each packet, SSID also serves to uniquely identify a group of wireless network devices used in a given ‘service set’. You may also have an access control list (ACL) to allow certain wireless network cards to be connected, based on their unique modification, access and change (MAC) addresses. Who does what and why? Table 2 on the next page helps emphasise the importance of qualified personnel being used for specialist tasks (including you, as the network support person). Document1 © State of New South Wales, Department of Education and Training 2006 8 Reading: Connect new device to existing network Table 2: Network installations—who does what and why? Licensed electrician Registered cabler Who ? Does what? Why not you? Network and telecommunications cabling. Will include any fixed wiring run on the premises, usually between the patch panel / wiring cabinet and any wall plates near computers, including servers or other network equipment. Also includes phone connections for broadband Internet access between the Telstra main distribution frame (MDF) or first phone socket and a location near where appropriate equipment is to be located. They will usually install the wiring cabinets but unless they have a licensed electrician working with them, will not do the mains wiring. They can provide cable certification relating to performance and use, but often at additional cost, due to the cost of the certification devices used. It is illegal. Incorrect installation can cause performance problems and may cause damage to equipment outside your network boundary that you will be liable for. If you want to do this type of work then you will need to gain registration which will require a course of study as described in by the ACMA (see Resources for links). Mains power cabling, power points and fixed lighting. The electrician will connect wiring between the mains supply, either a fuse box or distribution board, and any power outlets or lighting (light fittings and circuits) required. Electrical fitters may also be required for additional airconditioning system installation work. It is illegal. Improper installation can result in injury or death by electrocution or fire that can lead to fines and/or criminal charges. Document1 © State of New South Wales, Department of Education and Training 2006 9 Reading: Connect new device to existing network You—the network support person Builder Air conditioning contractor Who ? Does what? Air-conditioning systems including the gassing of the system with refrigerant. Why not you? The refrigerant is only available to registered contractors so while you could do some of the mounting work you cannot completely install the airconditioning unit. Smaller wall/window mounted units still need a dedicated power point to be installed by an electrician. Any building work including: fixing locks to doors; building walls for server rooms; installing ventilation systems and windows. Hammers, chisels, nails, screws, saw dust, paint, computers, networking equipment and you! All this work can be anyway be carried out while you work on the equipment and have it ready for installation. Your best work can be done coordinating the above services. You ensure that documentation is in a form the client can understand and is usable by future network support staff and contractors. You can fit and reorganise the patch cables in the wiring cabinet and at workstations and network devices. You will need to ensure that the equipment is properly situated for safe access by users and for regular maintenance. You’ll advise on security arrangements. You have the professional knowledge and skills. Let the other work be done by the professionals specialised in their area who faster, safer and legally! Document1 © State of New South Wales, Department of Education and Training 2006 10 Reading: Connect new device to existing network Summary In this reading you have had to consider the technical, industry and legal requirements for getting the infrastructure in place to install a new device to a network. You have looked at ways to perform a site survey including the various items and aspects you need to take into consideration, including the need of specialists for supporting activities (cablers, builders and electricians, when needed). Document1 © State of New South Wales, Department of Education and Training 2006 11 Reading: Connect new device to existing network Activities – Must Complete Activity 1: Locating tradespeople Using your local yellow or white pages or local newspaper or the Internet, locate a suitable cabler and a licensed electrician in your area. How will you know that the cabler is registered? How would you know that the Electrician is licensed? I would call Elecdata Australia Pty Ltd for cabling and electrical. I can know that cabler is registered and electrician is licensed by seeing their accreditations on their website. (www.elecdata.com.au) I saw that they are a member of the National Electrical and Communications Association of Australia Activity 2: Network monitoring You may choose to do this or Activity 3, whichever interests you most. You’ll need access to a computer on a network to do this first activity. Lookatlan offers a free automated tool for network monitoring and management. For this activity you need to download the network monitor (2 MB) at http://www.lookatlan.com Install the program on a suitable computer with network access. You should be able to run this on a dial-up Internet connection. If you have more than one computer on the network, change the Auto Refresh time to one minute (in the middle on the right) and notice what happens when computers are turned on and off. What services are open? Try exporting a report in Graphical HTML format (MenuDocument1 © State of New South Wales, Department of Education and Training 2006 12 Reading: Connect new device to existing network >File Export As->Graphical HTML). Would it make a good basis for client network documentation? Activity 3: Network documentation tools You may choose to do this activity or Activity 2 above, whichever interests you most. Download either the Trial version of Microsoft Visio 2003 (185 Mb) or Dia (5.5 Mb) programs as described in the Resources section of this Learning Pack. Install it and draw a small network with a server and two workstations. You may have to use the built-in or web-based tutorials for instructions. Server Scanner 10.0.0.2 10.0.0.3 Hub Printer ETHERNET 10.0.0.7 10.0.0.4 Workstations 10.0.0.6 10.0.0.5 Activity 4: Visual site survey Draw the physical layout of a small network by visually tracing the networking cables. What Document1 © State of New South Wales, Department of Education and Training 2006 13 Reading: Connect new device to existing network equipment connects to what on the network? Is there a central wiring cabinet and patch panel or just a hub in a small workgroup? Are there sufficient power outlets for all the network equipment? How many more computers could be added to this network without additional networking hardware such as a hub or switch being added? In a small network, printers, servers, workstations and scanners are connected to the hub or a switch maybe. Most of the time, there are sufficient power outlets for all the network equipments but if there are not, you have to buy a new equipment with more than one power plug. The number of computers which could be added to the network without additional networking hardware depends on the number of RJ-45 plugs in the switch or hub. In the site I surveyed, we could add 10 more computers to the network. 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