Module:
Management
Information System
Topic: Data Flow Diagram of 4
departments
Submitted by:
Leader 11338
11315
11353
11321
11316
Submited to:
SAROOP ANWER
3/18/2011
Program:
M.com – A (1)
DEDICATION
ALL
PRAISES
CREATOR
OF
FOR
ALMIGHTY GOD ,THE
THE
WORLDS
HEAVENS.....WE
DEDICATE
AND
THIS
THE
FEEBLE
WORK TO OUR BELOVED PARENTS ,LIVING
LEGENDS OF EXCELLENCE FOR OUR LIVES
WITHOUT
THEIR
KNOWLEDGE
AND
WISDOM AND GUIDANCE,WE WOULD NOT
HAVE ACHIEVED
THE
GOAL
WE
HAVE
STRIVED FOR….AND TO ALL THOSE WHO
PRAY FOR US…
Acknowledgement
Project in any field of study is the kind of
achievement for which every student is looking for
and thinking upon throughout his academic session
that what it should be & how should it be
completed. It is definitely a keen desire of every
student to full fill his requirement. It needs through
study untiring efforts, hard work with full devotion
towards the cause and last but not the least proper
guidance
and
corporation
from
seniors
and
instructors.
We extend our gratitude to “Sir Saroop Anwer”
whose
guidance
throughout
the
project
and
broadened vision by his ample experience and
served as a lighthouse in this incredible venture for
completion of the project.
LEARNING FROM PROJECT
We all have visited GSK (GlaxoSmithKline) a Pharmaceutical Company regarding
our project and have learnt by conducting interview with different departments
e.g. Human Resource Department, Production Department, Finance
Department and Inventory management Department that how they carry out
their JD’s. And provided our learning in the written form by drawing data flow
diagrams of each department.
It was a fabulous experience at GSK. We all learnt a lot from GSK.
1- We have not only discussed regarding inventory management but have also
surveyed site and got interesting information.
2- They have personally viewed running plants and showed that how inventory is
being managed at their end from commercial to procurement.
3- On the other side during discussion, some points are being really proved like
Stock valuation depends on situation over all it varies from situation to
situation; All Manager’s are not rude etc, etc means general knowledge
questions to enhance our thinking criteria.
4- Management is not exact science.
5- Creativity is management.
Where as we have tried our best to make this project effective we really thanks
Sir Saroop for giving us the opportunity to learn something.
HUMAN RESOURCE DEPARTMENT
Decruitment
HR
Manager
Recruitment
Identity
and select
competent
employees
Performance &
Management
Selection
Orientation
Training
Compensation
& benefits
Career
Development
Provide up
to date
skills &
knowledge
Retain
competent
employees
EXPLANATION
Human resources departments DFD represents that human resource manager
plans and ensures that they have the right number and kinds of capable people in
the right places and at the right time. HR managers have the authority to recruit
and decruit. Where as recruitment means locating, identifying and attracting
capable applicants. Decruitment means reducing organizations workforce. Above
DFD shows that after recruitment or identifying the capable applicants come the
selection on the basis of competency. Next come orientation for training in order
to prepare them for next step by providing them up to date skills and knowledge.
Now they are tested on the basis of their efficient performance by performance
management. After that they are given compensation and benefits. Now they are
capable enough for their onward career development. Lastly competent
employees are retained by the organization on the basis of high performance.
There are almost 99 thousand employees in G.S.K. we can imagine now that to
what extent the human resource department is in G.S.K. And is processing
recruitment throughout the year.
PRODUCTION DEPARTMENT
Purchasing
manager
Purchase
order
2 frozen & 22
Fluctuations
2+22
months
Stock
received
Matched Orders
Purchasing
manager
Approve/Reject
Reject
Return to
supplier
Approved
Send to ware house
EXPLANATION
The above DFD is of Production department of GSK which is controlled by
purchasing manager who order purchases where as stock is being controlled
according to set period like 2+22 months in which 2 is frozen month in which just
order is placed (no changes are allowed) and the other 22 months fluctuation
occurs e.g. shortage or excess or production. After that stock is received and is
being matched according to their set standards. Purchasing manager has the
option to accept or reject the order it depends on him. Rejection can be on the
basis on the shortage, on the basis of damaged because GSK is pharmaceutical
organization and is very possessive regarding their product, GSK have thousands
of suppliers all over the world and the expiry of product matters a lot where as
accepts it is according to their standards. And send to the warehouses for quality
testing from quality assurance department.
FINANCE DEPARTMENT
EX.
Committee
of Finance
Budget
decide
Allocation of finance
Requisition Fill
In d
Debtors
Accept/ Reject
Creditors
Employees
Finance manager
Report
Accept list prepare
Amount
sanction
Report
EX.
Committee
of Finance
EXPLANATION
The above is Finance Department data flow diagram according to which EX.
Committee of Finance decides budget for its allocation in different ways. For
example the payment to the Creditors and employees in the form of salaries and
payment of all other miscellaneous expenses etc depends on the need of the
organization. Besides, and payment from the Debtors is also handled by the
finance department. As we know that finance is the life blood of the business, so
ultimately all the decisions of all other departments are dependent on the finance
department and everything is done under the policies made by the finance
department. Whenever a request for the purchase of the raw material or
payment of any expense comes, it is evaluated by the finance manager, if that
request is accepted then requisition is filled and report is sent by Finance
manager for the sanction of the amount. Otherwise rejected, because of certain
reasons like it could be because of shortage of fund or against the policies of the
company. At the end of every month or week, a report is also sent to the
committee of the finance department for making future strategies on the basis of
the past report.
INVENTORY MANAGEMENT DEPARTMENT
Commercial Demand
NRQ
RMS
MPS
BOM
RCCP
MRP
INV
FPO
Supply Review
FPO
PO
ASP meeting
SO
Electronic ASP transfer
EXPLANATION
The above is Inventory management department of GSK which starts from
commercial demand in which the maintain their inventory on the basis of
demand than comes Net Requirement: Under net requirement stock requirement
is calculated by 2+22 months means 2 months are frozen in which order is placed.
Where as in 22 months material is planned & fluctuation occurs. RMS: RMS
stands for Release Management System which is used to evaluate cost through
software e.g. JD Edward and not only forecast cost but also display the available
and more needed stock. MPS: MPS stands for Master Production Schedule and is
same like that of 22 months in which material is planned and fluctuation occurs.
MRP: Means material resource planning which is used to plan the current
resources or current requirements and here with controlled by ERP (enterprise
resource planning) software. SUPPLY REVIEW: Capacity, DSPL (disposable
location) which are decided in meeting, slow moving items e.g. turmeric used in
cooking same like some child items included in medicine and rejected items are
reviewed by senior managers in order to assure that supply of resources are being
handled properly. ASP: ASP stands for Agreed Supply Planning in which supply
agreement is made from customers. ELECTRONIC ASP TRANSFER: Agreed supply
planning controlled through electronic process which includes JD EDWARD
software. BOM: Means bill of material which is used in warehouses as an
evidence that required material is being collected on time. And arrows from BOM
go towards MPS and MRP and from MRP to Inventory. Where as there are FPO on
both sides of diagram and FPO: Refers to firm planned on which includes SO
(shop order) and PO (purchase order) in which sale and purchase are processed.
RCCP: Rough cost capacity plan in which rough idea of cost is given.