COMPANY BACKGROUND
The Macklin Group, established in 1980, is a family run business employing over 350 people in the Hospitality and
Care sectors. The group incorporates Malone Lodge Hotel & Apartments, Belfast – 102 rooms & 90 staff;
Ratheane Nursing Home, Coleraine – 79 beds & 100 staff; Leabank Nursing home, Ballycastle –52 beds & 60 staff
and Arlington Nursing Home, Belfast – 25 beds & 30 staff. Parkmanor Nursing Home, Dunmurry opened in August
2010 with 80 bedrooms and 100 staff.
The success of Macklin Group is directly attributable to its core values and good family ethos, yet has the dynamic
environment to challenge and develop the very best people. Having recently expanded the Group with the
development of Parkmanor Nursing Home and the redevelopment of Malone Lodge Hotel to include a new 90
seater stand-alone restaurant, Civil Ceremony Suite and additional accommodation/conference facilities, this
award winning company are looking for further key members within their team.
Having won several awards in recent years the Group has been recognised for their commitment to training at the
Irish News Workplace & Employment awards and have also received Innovative Employer of the Year Award
which recognises companies which can demonstrate innovative measures taken to ensure that their workforce is
fit for purpose and able to face the challenges of the immediate future.
This is an exciting opportunity to join a growing dynamic business which offers you the chance to develop new
skills and experience.
JOB DESCRIPTION
Job Title:
Human Resource Manager
Location:
Macklin Group Head Office, 26 Wellington Park, Belfast.
Reports to:
Head of Human Resources
Travel:
As required dependent on business needs.
Purpose:
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Salary:
To assist the Head of Human Resources in developing a HR strategy ensuring
organisational development and effectiveness in order to support the achievement of
key business objectives.
To assist the Head of Human Resources in delivering an effective and efficient HR
service in all areas of people management and workforce development.
To provide professional HR advice and guidance on all aspects of people management.
Negotiable
Duties and Responsibilities:
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To assist the Head of Human Resources in developing and implementing a cost effective HR Strategy ensuring
organisational development and effectiveness in order to support the achievement of key business
objectives.
Developing HR management policies geared to the organisational core values and objectives.
To be proactive in researching and developing innovative HR initiatives which will ultimately benefit staff and
customers.
Assesses current and future resourcing needs.
Leads the implementation of the resourcing plan, to work with management ensuring recruitment and
selection of all staff.
Conduct a detailed Training Needs Analysis to develop and implement a costed Learning and Development
Plan for the business ensuring Continuous Professional Development (CPD) of all staff.
Forecasting and budgeting with regard to recruitment and training needs.
To proactively work with management to attain and improve HR KPIs within the business.
Leads the development of employee relations policies and practices covering the full employee relationship
and industrial relations strategy.
Management of HR team with employee relations across group
To establish and build effective relationships with staff and management, at all levels in order to provide
professional advice and guidance to management relating to HR issues, in the interest of The Macklin Group.
To be fully conversant with employment legislation affecting HR and proactively keep abreast of future
developments.
Production of relevant HR reports on a regular and timely basis.
Management of all personnel related administration.
Management of Performance Review Process for all staff.
Develops and drives the adoption of good practices to build and sustain employee engagement with the
group and their work.
Assists the Head of Human Resources overseeing Health and Safety for the Macklin Group.
Participates in external benchmarking and research to benefit the Macklin Group.
Assists departmental managers with succession planning.
Ensures equality of opportunity for all.
Ensures compliance with legal and regulatory practice and reporting.
To perform related duties and specific projects as assigned by senior management to contribute to the overall
aims of The Macklin Group.
The nature of the job will change as the needs of The Macklin Group develop. This will require a considerable
degree of commitment, flexibility and adaptability of the successful candidate to meet quality standards and work
deadlines.
PERSON SPECIFICATION
Essential Criteria
 CIPD qualified
 Educated to third level
 Minimum of 3 years experience in a progressive organisation with HR leadership
 Experience of the development and implementation of best practice and HR initiatives with clear business
focus
 Hands on experience of employee relations issues
 Possess a current driving licence and the use of a vehicle for business use or have access to a form of
transport that will permit them to meet the requirements of the post
 Excellent command of spoken and written English
 Eligibility to live and work in the UK
Desirable Criteria
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Experience gained within the hospitality/service/care sector
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Demonstrable experience of development and implementation of quality standards
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Knowledge of Health and Safety
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Experience of managing people and/or projects
Skills
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Commitment to the company core values & ways of working:
Core Values – Treat people really well, The highest standards, Perseverance and enjoyment, Openness,
trust & understanding, Flexibility & One step ahead.
Ways of working – Think guest, Work together & Ownership.
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Significant contribution to organisational change
Ability to work and influence at all levels in the organisation
Competent in the use of Microsoft office.
Excellent communication and interpersonal skills
Ability to work under pressure and to deadlines and use your own initiative
Excellent organisational skills.
Strong team playing skills
Problem solving