DID Features 1/16 Always Surpassing Customers Expectations Contents DID General Description DID Flow Chart DID Digit Conversion DID Destination CLI Presentation Send CLI Display CLI Message Wait with CLI 2/16 Always Surpassing Customers Expectations 1. DID Flow Chart DID Call Flow DID Call PGM 143-4 TYPE_0 DID DGT CONV Type? TYPE_1 TYPE_2 PGM 146-5 DID DGT RCV NO. PGM 146-5 DID DGT RCV NO. PGM 146-6 DID DGT Conversion PGM 146-6 DID DGT Conversion PGM 231 Search Flexible DID Table (000~999) Ring to Valid Destination Ring to Matched extension 3/16 Ring to Matched extension Always Surpassing Customers Expectations 2. DID Digit Conversion Digit Conversion Type There are three conversion types supported to promote efficiency of conversion in accordance with the DID numbering; (PGM143 - F4) Type 0 : Incoming DID digits are converted with Digit Conversion Mask. The result is final DID destination number. Type 1 : The incoming DID digit is the destination number. No conversion. Type 2 : With a result of DID conversion TYPE 0, find the final destination from flexible DID table conversion of ADMIN PGM 231. 4 4/16 Always Surpassing Customers Expectations 2. DID Digit Conversion Digit Conversion Type 0 • DID Digit RCV No DID DGT RCV_NO RCV_NO : 4 ( 2 - 4 ) BACK DELETE Received Digit number. (PGM 146 – F5) SAVE • DID Digit Mask DID DGT MASK #1** BACK DELETE Digit Conversion Mask. (PGM 146 – F6) # : Remove * : Don’t change 1~9 : Convert to digit SAVE e.g) PX Sends ‘1234’ Mask : # 7** Result : 734 5/16 Always Surpassing Customers Expectations 2. DID Digit Conversion Digit Conversion Type 2 PSTN FLEX DID CONV TABLE (000-999) PGM 231 100 FLEX DID CONV TABLE : available 1000 sheets, & all sheets have contents. 000 001 998 999 DID NAME DID NAME ... DID NAME DID NAME DAY DAY ... DAY DAY NIGHT NIGHT ... NIGHT NIGHT 2000 WEEKEND WEEKEND ... WEEKEND WEEKEND 102 2001 101 Hunt 620 2010 129 RESULT OF TYPE 0 CONVERSION FLEXIBLE DID CNV_TBL NO DAY OR NIGHT DEST OF INDICATED TBL NO. FINAL DESTINATION DESTINATION TYPE 1. Station 2. Hunt Group 3. VMIB 4. VMIB + Drop 5. System Speed Code 6. Internal Paging 7. External Paging 8. INT/EXT/All Paging 9. NET Station 10.Conference Room 11.Station Voice Mail Box 1. Check if DID Digit Receive number is set to 4 at ADMIN 146. 2. Set DID Conversion Type as 2 (using Flexible DID Table) at ADMIN 143 – FLEX 4. 3. Program Flexible DID Table as below at ADMIN 231. ADMIN 231 FLEX DID CONVERSION TABLE 6/16 000 DAY : STA 100 NIGHT WEEKEND 001 DAY : Hunt 620 NIGHT WEEKEND : : : : 010 DAY : STA 129 NIGHT WEEKEND Always Surpassing Customers Expectations 2. DID Digit Conversion Example DID TYPE : 0 (PGM 143-BTN 4) DID RCV_NO : 4 (PGM 146-BTN 5) DGT_MASK : #1** (PGM 146-BTN 6) 100 PSTN 8502629 2600 ~ ~ 8502600 101 2629 7/16 129 Always Surpassing Customers Expectations 3. DID Destination DID/DISA Destination DID DISA DEST PRESS FLEX_KEY(1-7) BACK DELETE SAVE BUSY / ERROR / NO ANS Destination can be set at PGM167-F1~F3. - Tone( : Send Tone & Disconnect ) - ATD ( : Follow Ring Asg or Transfer call to ATD) - Hunt Grp DID/DISA Destination Voice Prompt VMIB PROMPT USAGE PRESS FLEX_KEY(1-5) BACK DELETE SAVE Voice Prompt usage can be set at PGM167-F4. 8/16 Always Surpassing Customers Expectations 4. CLI Presentation CLIP : decides to display caller’s CLI or not when a station receives an incoming call. COLP : decides to display called party’s CLI or not when a station makes an outgoing call. CLIR : inform to PX that this station doesn’t want to send CLI to called party when it makes an outgoing call. COLR : inform to PX that this station doesn’t want to send CLI to calling party when receiving an incoming call. PROGRAM Station CLIP Display (ON/OFF) : PGM 114 - F 1 Station COLP Display (ON/OFF) : PGM 114 - F 2 Station CLIR (ON/OFF) : PGM 114 – F14 Station COLR (ON/OFF) : PGM 114 – F15 CO CLIP Table Index : PGM 143 - BTN 2 CO Type of calling number : PGM 143 - BTN 3 COLP Table : PGM 201 9/16 Always Surpassing Customers Expectations 5. Send CLI Basic Sequence PGM143 BTN3 : CO line Base - Select the type of number 0(Unknown) 1(International) Default 2(National) 3(Not Used) 4(Subscriber) PGM143 BTN2 : CO line Base - Select CO line for using number Default Not Assigned 00~49(Index of PGM201) 50(PGM114 BTN5.) PGM114 BTN5 : Station Base - Select extension or CO ATD number 1(CO ATD : PGM200-BTN2) 0(Extension : PGM114-BTN12) Default 10/16 Always Surpassing Customers Expectations 5. Send CLI Call Type - Call Type setting is used when making station CLI. - Call Type is set at PGM 143 – F3 (CO Base) PGM143 BTN3 PGM100 BTN1 INTERNATIONAL NATIONAL SUBSCRIBER UNKNOWN A. Nation Code Example) 82 PGM201 B. My Area Code Example) 216 C. COLP Table Example) 474 PGM200 BTN9 D. EXT or CO ATD Ex) EXT 2200 PGM114 BTN5 INTERNALTIONAL : A(90)+B(216)+C(474)+D(2200) 902164742200 NATIONAL : B(216)+C(474)+D(2200) 2164742200 SUBSCRIBER : C(474)+D(2200) 4742200 UNKNOWN : D(2200) 2200 11/16 Always Surpassing Customers Expectations 5. Send CLI Example PGM143 BTN3 – 2 (National) PGM200 BTN9 – 0431 (My Area Code) PGM143 BTN2 – 01 (Index 01 of PGM201) PGM201 ENTRY01 - “3283” Called party PSTN Station 100 Station 101 04313283100 Area Code 12/16 BIN 01 of PGM201 Station Number Always Surpassing Customers Expectations 6. Display CLI CLI Name Display If CLI number is matched with speed number, the saved speed bin name is displayed. If CLI is not matched or if there’s no name registered, only CLI number is displayed. PGM114 BTN1 : Station CLIP Display (ON/OFF) PGM114 BTN11 : Station CLI Name Display (ON/OFF) 13/16 Always Surpassing Customers Expectations 6. Display CLI CLI Modification Flow Incoming CLI number PGM200-F9 My Area Code : If matched, remove the area code No PGM114-F1 CLIP Display No CLI Yes PGM114-F11 CLI Name Display No Display CLI Yes CLI Matches with speed number Yes No Display CLI Display CLI & Name 14/16 Always Surpassing Customers Expectations 6. Display CLI CLI Modification Example MY AREA CODE (PGM200 F9) : 0431 CLIP DISPLAY (PGM114 F1) : ON CLI NAME DISPLAY(PGM114 F11) : ON 100 PSTN CLI : 04318502824 8502824 If speed not matched 8502824 LGNORTEL If speed 001 is (8502824 - LGNORTEL) 15/16 Always Surpassing Customers Expectations 7. Message waiting with CLI Description When a DISA/DID call through DID line is received, the caller’s number is displayed on the LCD of the called party. If the caller hangs up the call before answered by the called party or attendant, the CLI number will be left into the original called party. Operation When a DID CO Call is incoming, 1. The phone number(CLI) is displayed on the LCD of ringing station. 2. If it is not answered, the CLI is left on the LCD and LED of CALLBK btn starts to flashing. To answer the message MSG: CLI(1) 1. Press the [CALLBK] button 2. Press the [HOLD/SAVE] button and press [ANSWER] button. PICKUP CONF REDIAL To delete 12341000 1. Press the [SELECT] button 30/11 09:30 2. Press the [DEL CUR] button CNT:01 BACK SELECT> ANSWER Program Station CLI MSG WAIT : PGM114 - F4(default : OFF) 16/16 Always Surpassing Customers Expectations