Section II. Effectiveness 1. Looking Back: 3/16/2016 Complete the outline below for each and every previous plan by documenting any progress in achieving measurable Program Effectiveness outcomes from your most recent Update. _________________________ a. Previous plan: Focus teaching/learning by placing outcomes statements into class syllabus (Marla Prochnow, Lead) Include student learning outcomes in class syllabi to meet Accreditation Standard 2: “In every class section students receive a course syllabus that specifies learning outcomes consistent with those in the institution’s officially approved course outline.” (2012) b. Progress: The Accreditation Commission endorses the use of outcomes in class syllabi and the use of dialogue about assessment to improve learning, “The institution offers high-quality instructional programs, student support services, and library and learning support services that facilitate and demonstrate the achievement of stated student learning outcomes.” (Accreditation Commission, Standard II) The Social Science Division secretary collected baseline data from Fall 2011 and Spring 2012 syllabi stipulating the use of the word “outcome” by instructors and classes. The count does not reflect one instructor teaching more than one section of the same class. Total number of syllabi Some mention of outcomes, goals or objectives Specific reference to “Outcomes” “Goal” or Objective Informal mention of objectives, goals or outcomes Fall 2011 81 58 (72%) 24 (30%) 33 (41%) 9 (1%) Spring 2012 71 58 (82%) 41 (58%) 34 (48%) 62 (87%) In Fall 2011, out of a total of eighty-one class syllabi 72% mention outcomes, goals, objectives or make an informal statement about them. In 30% of the syllabi, there is a specific reference to learning outcomes. On December 12, 2011, the Division Chair distributed outcomes from the course outlines upon approval of at least one full-time faculty member in the discipline. The disciplines receiving outcomes statements include: Anthropology, Economics, Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 1 of 15 Section II. Effectiveness History, Philosophy, Political Science, Psychology and Sociology. Distribution to Administration of Justice and Human Services is done by the coordinators of those departments because they operate vocational degree programs. As a result of encouraging faculty to mention outcomes, by Spring 2012, 58% of different syllabi included them. c. List measurable outcome: Fifty percent of class sections will use the word “outcome” in the course syllabi. d. State if achieved (yes or no): Yes If yes, move to the next plan. If no, complete the outline below. Click here to enter text. e. Barriers/obstacles (if outcome not met, explain why): f. Alternative solutions: g. The plan is discontinued (state yes or no): No _____________________________ a. Previous plan: Learning Outcomes Dialogue (Prochnow, Faculty Lead). NOTE: MOVED TO SECTION III: COURSE AND PROGRAM OUTCOMES. _____________________________ a. Previous plan: Improve Student Writing – Iterative Writing and Feedback Statement for Course Outlines (Knox, Faculty Lead) Discuss the possibility and wording of a 1,000 word iterative writing and feedback statement for Social Science Division courses with the English 251 prerequisite. b. Progress: An English 251 writing and reading prerequisites was required in Spring 2012 for 21 Social Science courses. The COS English 251 course readies students for college-level reading and writing. The statewide, Student Success Task Force, asks community colleges to “give highest priority for courses advancing student academic progress” (Recommendations 4.1). It was proposed to the Social Science Division members that a writing standard be placed in the course outline to reflect the increased level of preparatory writing and reading skills. Social Science Division faculty met for Spring 2012 Convocation and voted in favor of adding a statement similar to the CSUF requirement for all lower Division courses (10 Yes and 3 No votes). The draft proposed statement: “At least 1,000 words of writing will be required in one or more writing assignment such that the instructor can provide meaningful feedback giving students an opportunity to demonstrate improved writing.” The Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 2 of 15 Section II. Effectiveness iterative writing statement was discussed at the August 10, 2012 Division meeting to finalize the wording. After a lengthy discussion, no edits were offered. The final version will be distributed for use by faculty members writing course outlines so they can consider using it in appropriate courses. So, while it is still individual discipline discretion, when appropriate faculty members will add the writing statement over the next 5-years as course outlines are updated. c. List measurable outcome: By 2017, 36 Social Science courses with an ENG 251 prerequisite will have an iterative writing requirement in the course outlines. d. State if achieved (yes or no): No, on-going as course outlines are up-dated. If yes, move to the next plan. If no, complete the outline below. e. Barriers/obstacles (if outcome not met, explain why): The goal is a long term goal. One obstacle is that a writing stipulation is not appropriate for every course, since some courses have the ENGL 251 requirement so students are prepared for an advanced reading ability. Some courses with the prerequisite are computational courses (e.g. ECON 40 and 50). It is not known at this time how many courses will be appropriate for the statement. f. Alternative solutions: Ask discipline experts to decide the appropriateness of the iterative writing statement. g. The plan is discontinued (state yes or no): No. ____________________________ a. Previous plan: Increase Transfer Rates – Transfer Model Curriculum (Pritchett, Faculty Lead) The Division has Transfer Model Curriculum (TMC) for Sociology and Psychology. Two TMCs have been submitted for approval, Administration of Justice and Political Science. Under consideration is a TMC for History. The statewide, Student Success Task Force, asks community colleges to “increase coordination among colleges” and to “give highest priority for courses advancing student academic progress” (Recommendations 7.2 and 4.1 respectively). The Accreditation Commission supports efforts to assure student transfer and degree attainment, “The institution offers high-quality instructional programs in recognized and emerging fields of study that culminate in identified student outcomes leading to degrees, certificates, employment, or transfer to other higher education institutions or programs consistent with its mission.” b. Progress: Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 3 of 15 Section II. Effectiveness Social Science Division faculty met for Spring 2012 Convocation and voted to continue moving forward on this plan, 9 favored and 3 opposed. c. List measurable outcome: Add at least one more Transfer Model Curriculum. d. State if achieved (yes or no): no If yes, move to the next plan. If no, complete the outline below. e. Barriers/obstacles (if outcome not met, explain why): The Political Science Department and the Administration of Justice Department are waiting for approval from the COS Curriculum Committee. f. Alternative solutions (what changes are going to be made to achieve your stated outcome?): None needed at this time. g. The plan is discontinued (state yes or no): No. _____________________________ a. Previous plan: Title V Participation (Hansen, Faculty Lead) MOVED TO SECTION IV: INSTRUCTIONAL SUPPORT SERVICES _____________________________ a. Previous plan: Increase Student Engagement – Blackboard Features (Crumpler, Faculty Lead) Encourage Social Science Division faculty to utilize more features of Blackboard with a focus on critical thinking and communication. b. Progress: The Social Science Division has made it a goal to use Blackboard. In 2009 of all faculty members responding to a survey (26), 76.8% reported using Blackboard or another Online Course Management System (such as Course Compass) and 30.4% reported adopting Blackboard within the past two years. Our division goal of increasing the use of blackboard was met, rising from 47.8% in 2007 to 76.8% in 2009. In January 17, 2012 the Social Science faculty members confirmed their interest in using more features of Blackboard to increase student engagement in course materials because research finds that people tend to learn through and with visceral approaches. The vote was 10 in favor and 1 opposed. The “Universal Designs for Learning” and “Social Constructivist” learning theories are Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 4 of 15 Section II. Effectiveness research-based ideas for student engagement to increase learning. Social Constructivists attempt to understand the world through social contexts. This usually lends itself to largely qualitative methods of research. The emphasis is on social interaction. Universal Designs for Learning advocates view learning as occurring through multiple avenues whether it be through physical movement or hands-on activities, listening, writing, or other method. Blackboard is a technological tool useful for engaging students in a variety of learning modalities. Students can complete a survey at home such that the next day an instructor can use the responses to start a relevant discussion in class; students can use Wiki groups to contribute to a common project; or students can discuss issues through a networked discussion group. In order to meet the goal of increased use of Blackboard to increase student engagement: 1) On March 21, 2012, the Division Chair sent a training e-mail for the Blackboard “Survey Tool.” The e-mail suggested that faculty look at training videos (link provided) or ask for training from the Distance Learning Coordinator, Deborah Nolan. These types of e-mail will continue to encourage faculty to use more Blackboard features. 2) On August 10, 2012, the Distance Learning Coordinator attended the Social Science Division meeting to discuss use of technology for engaged learning. 3) The Faculty Enrichment Committee frequently offers Blackboard training, campus-wide. 4) The Faculty Enrichment Coordinator eagerly visits the office of faculty members or she is available at a computer for individualized instruction in the use of Blackboard. A “Survey Monkey” question was distributed to all 56 full-time and adjunct faculty members to collect baseline data using Fall 2011 semester Blackboard activity. The use of Blackboard shows that of 21 faculty members who use Blackboard, they use 91 features, an average of 4.3 features per user. Nearly all use Announcements and the Grade Center while many use Discussion Boards and Testing. Less frequent use is of features such as Safe Assign, Course Calendar, Journals and Surveys. Data for “Early Warning System” was eliminated since it may not represent usage of Blackboard but rather the Banner system early alert system but we might look at the use of the Banner early alert system in conjunction with the Blackboard system. There may have been over-reporting of some features such as messaging which should only be “between students.” (See Appendix D for survey results.) In the future, we plan to compare student retention and success in the classes with use of Blackboard and those without the use of Blackboard. c. List measurable outcome: Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 5 of 15 Section II. Effectiveness Faculty members will self-report an average increased use from an average of 4.3 features to 5.0 Blackboard features by Spring 2013. d. State if achieved (yes or no): No, in progress. If yes, move to the next plan. If no, complete the outline below. e. Barriers/obstacles (if outcome not met, explain why): Need to continue providing training and communication to faculty regarding the possibilities and the benefits. f. Alternative solutions (what changes are going to be made to achieve your stated outcome?): As suggested by our adjunct instructor review panelist, we will add a discipline and/or Social Science contact person for adjunct instructors to easily contact someone. g. The plan is discontinued (state yes or no): No. ___________________________ a. Previous plan: Campus-wide Pilot Project of GSE 120 courses. b. Progress: The implementation of a Student Success course was delayed from 2011 and has not been instituted at COS. Participating Social Science instructors were to be Basham, Crumpler and Hanson. c. List measurable outcome: Social Science faculty will participate in the GSE courses. d. State if achieved (yes or no): No If yes, move to the next plan. If no, complete the outline below. e. Barriers/obstacles (if outcome not met, explain why): Due to budget limitations, the future of this program is uncertain. f. Alternative solutions (what changes are going to be made to achieve your stated outcome?): The college is not considering implementation of the GSE courses at this time. g. The plan is discontinued (state yes or no): Yes. If yes, move to the next plan. _____________________________ a. Previous plan: Course Currency Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 6 of 15 Section II. Effectiveness b. Progress: Social Science faculty members continue to comply with the 5 year course currency requirement. In 2011-12, the following courses were updated: AJ 11, HSRV 122, PHIL 5, PHIL 12, and SSCI 36. c. List measurable outcome: Keep all Social Science course outlines up-to-date. d. State if achieved (yes or no): Yes If yes, move to the next plan. _____________________________ 2. Taking Stock: Using the data located in the appendices, provide a thorough evaluation of the state of your program and the program’s effectiveness. The evaluation may include any identified trends, concerns, challenges, and anomalies, etc. that relate to the students served. Additional data may be requested from the Office of Planning and Research at the discretion of the program/department. Social Science Division Overview (See data tables for details.) The Social Science Division course enrollment has increased by 5,095 students while the sections offered decreased by 85 classes. Even with the decrease in class offerings and increase in class size, the overall student success rate in the Division remains between 60% and 63%. This success rate is slightly lower than the college as a whole (68%). Basic Skills Student success remains steady, between 52% and 55%. DRC student success is higher than Basic Skills Students and seems to fluctuate more but there is no an indication it relates to class size. Distant Education Student success shows a pattern of increasing success over the five years, from 46% to 58%, with the college-wide success at 54%. The lowest success is 55% by the Basic Skills students, which mimics outside research findings that the less prepared student is less likely to succeed. With respect to success at the different college campuses, there is no noticeable pattern. Like COS as a whole, Social Sciences have just over half of its student population from the Hispanic ethnic background. Success by ethnicity shows the Hispanic student at 61% success and the White student at 68% success. Asian student success is a high of 69%, Pacific Islander success at 67% and with Black/African American a low at 45%. Women are slightly more representative in the Division (58%) than the college (54%). There is no significant different in success by gender. When looking at the data from the perspective of the Social Science Division disciplines, the highest success is with Geography classes at 74%, Sociology at 72%, and Psychology at 74%. The lowest success is with Human Services at 42%, Political Science at 55% and History at 58%. When comparing disciplines with respect to ethnic group success, the success rate for Hispanics is unusually low in anthropology (50%) with most disciplines a high of 61% success for Hispanics compared to 54% for Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 7 of 15 Section II. Effectiveness the college as a whole. Success of female students is similar (within 6%) for most disciplines except for Anthropology with a 15% difference with women not succeeding at the rate of males students. The Anthropology professor is taking these differences under consideration. Distant Education classes at COS tend to have a 54% success rate, similar to the Division at 58% and reflected in the disciplines in the Division with more than one distance education class (Administration of Justice, Political Science, and History.) For known students with disabilities, the success at the college is 65% compared to 59% for the Division and a wide ranging 33% in Human Services to 100% in Geography. Students who start COS in a Basic Skills class tend to succeed at a rate of 53% for the college and 55% for the Division ranging from a low of 40% in Human Services and 43% in Anthropology to a high of 68% in Sociology and 62% in Administration of Justice. We might look at this information more systematically through a special study. The Social Science Division serves the most Full-time Equivalent students (FTES) compared to other COS Divisions. Most of the Division students are in Administration of Justice (15%), Political Science (16%), History (21%) and Psychology (19%) classes. The most FTES growth in the last five years is in Administration of Justice which grew from 11% of the Division students to 15% of the Division students. While the college served 15% more students, there was a 35% increase in students served by the Division. The most growth was in Administration of Justice (50%) and Sociology (45%). Political Science, History Human Services, and Psychology all experienced from 35% to 38% growth, similar to the college as a whole. Geography experienced a decline by 9%. Weekly Student Contact Hours (WSCH) for the college grew by 23% and a little more in the Division (25%). The greatest growth in WSCH was in Administration of Justice at (48%). Political Science, History, Human Services and Sociology all grew between 30% - 32%, still higher than the college as a whole. Other disciplines grew less that the college except for Psychology which grew at a similar rate. Learning Outcomes in the Syllabus (Prochnow, Faculty Lead) In Fall 2011, out of a total of eighty-one class syllabi 30% of the syllabi, have a specific reference to learning outcomes and in Spring 2012 58% of different syllabi included them. We would like to continue to increase the explicit (use of the word “outcome”) placement of outcomes statements in the syllabi. Discussions have shown that it might be appropriate to write the outcome from the course outline in a fashion appropriate for students. Some outcomes statements fit the “robust” style which can be cumbersome and other outcomes have information that might confuse the students. In addition, some have argued that it might be more effecting to list course objectives given that COS no longer forwards outcomes in the course outline to the UCs. Transfer Model Curriculum (TMC) (Pritchett, Faculty Lead) Colleges are required to have more than one TMC. COS has adopted three (two of which are in the Social Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 8 of 15 Section II. Effectiveness Science Division – psychology and sociology.) In addition, the Political Science Department and Administration of Justice Department submitted a TMC for approval. There are many other TMCs that have been vetted and adopted statewide - approximately 16 and about 25 more by the end of 2012. Our Division would like to keep in pace with the availability of statewide TMCs and those in our disciplines. Effectiveness of English Prerequisite Thirty-six Social Science courses now have an English prerequisite to make it more likely that the students will be retained in the course and will succeed in the course. The establishment of the prerequisite is the result of local research that demonstrated statistically significant differences in the success of students when they were prepared to read the textbooks and write the papers required in Social Science courses. Starting Spring 2012 semester courses with the ENGL 251 prerequisite include: AJ (25, 111, 114, 121, 121,130); ANTH (10, 10H); ECON (23, 40 40H, 50, 125); ETHN none; GEOG none; HIST (4, 5, 17, 17H, 18, 23, 25); HSRV none; PHIL (1, 1H, 5, 12, 13, 14); POLS (5, 5H, 6, 8, 110); PSY (1, 1H, 5, 10, 29, 34); SSC none; and SOC (1, 2). This project was undertaken as a result of the College representatives work with Achieving the Dream. A Spring 2004-Fall 2010 retrospective study of 53,868 COS students showed a signification difference in course success when the English preparation is complete. (See Section II, Appendix A) The study covered some courses that do not have the prerequisite (see * below) and it did not cover all courses. Some courses that currently have the prerequisite were not included in the original study including AJ courses and PHIL (12, 13, 14). The impact on the AJ classes is high as determined by Spring 2012 enrollment patterns and a show of hands in one professor’s classes, the full-time professor who teaches those classes with the new prerequisite. 3. Looking Forward: 3.A. Based on the findings in prompt #2, above, address your new plans for Program Effectiveness by completing the outline below. You will be expected to track all plans throughout your six-year program review cycle. _____________________________ a. New plan: Include student learning outcomes in 100% of class syllabi. b. Justification and rationale for the plan: The Accreditation Standard 2 requires outcome statements in every syllabus so we need to continue to work on this requirement: “In every class section students receive a course syllabus that specifies learning outcomes consistent with those in the institution’s officially approved course outline.” (2012) Discussions have shown that it might be appropriate to write the outcome from the course outline in a fashion appropriate for students. Some outcomes statements fit the “robust” style which can Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 9 of 15 Section II. Effectiveness be cumbersome and other outcomes have information that might confuse the students (e.g. 70% should meet this outcome.) In addition, some have argued that it might be more effecting to list course objectives given that COS no longer forwards outcomes in the course outline to the UCs. _____________________________ a. New plan: Increase student transfer rates by adding Transfer Model Curriculum majors as they are approved for participation at the State level, as long as there are adequate numbers of students and enough course offerings to meet the TMC requirements. (Pritchett, Faculty Lead) b. Justification and rationale for the plan: We have a psychology TMC but are concerned about having enough students to fill the research methods course (PSY 29) – it is a new course just created for the TMC and is unique to one discipline. Another course was created for several TMCs (psychology, political science and sociology) called Social Science Statistics course (SSCI 25), enrolled with 21 students in Spring 2012 upon first being offered and 30 students in Fall 2012 after extensive recruitment. The Sociology TMC requires courses that are offered. It is unknown at this time the number of students interested in the major. The Administration of Justice faculty members submitted a TMC for approval in the summer of 2012. A Political Science TMC was submitted for approval March 5, 2012. This TMC requires specialty courses including International Relations and Comparative Government. The International Relations course was offered in Fall 2011 with 18 students and has been canceled subsequent semesters due to anticipated low enrollment while demand continues for ever decreasing basic government classes (POLS 5). Comparative Government has not been offered. It is unknown how many student wish to major in Political Sciences. The History faculty members think there may not be enough history majors to justify the TMC at this time. It will be reconsidered as the TMC is proven to be effective. There is some question about the effectiveness for student transfer, particularly for community colleges with fewer faculty members in each discipline and few students in each major area. While the CSUs planned to close admissions to students for Spring 2013, they agreed, as required by legislation, to accept a handful of students who have the TMC. Unfortunately, the universities planning to accept students were not in the local area. The eight colleges planning to accept the TMC in Spring 2013 are San Francisco, Cal State East Bay, Sonoma, Channel Islands, Chico, Fullerton, Los Angeles and San Bernardino (Source: SF Gate, 3/20/12). Another consideration when deciding whether to add TMCs is the increased workload for an ever decreasing number full-time faculty. Each TMC is a new program, which will need to be documented in CurricUnet. The program level learning outcomes, assessment plan, assessment results and plans for change will also need to be implemented and recorded in CurricUnet. Each TMC can require the creation of new courses, if a particular course is not currently in the catalog. The Political Science Department currently has only one full-time faculty member, while Sociology and Administration of Justice have only two full-time faculty members. So while the idea Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 10 of 15 Section II. Effectiveness behind the TMC is to make it easier for COS students to transfer to CSUs, the increased work load and lack of class offerings, makes it challenging for the Departments. Finally, there is a concern in the Division about the availability of instructors and classes to meet the multiple course demands of each TMC. COS reduced class over the last several semesters: Spring 2011 down 10%, Fall 2011 down 15%, Spring 2012 down 15%, Fall 2012 no decrease, and Spring 2013 down 8%. With fewer class offerings overall, enrollment in each class is higher. The specialized courses might be the only ones available to late-enrolling students. In the past, 5 or fewer student graduated with a specialized degree so the number of students in the major may be too few to justify the workload and the distraction from the needs of many general education students. ______________________________ a. New plan: Social Science Research (Anderson, Faculty Lead) b. Justification and rationale for the plan: There are several areas that we see a need for research in the Division. The college is making aiming toward more data-driven decision-making, yet the Institutional Research staff is at a minimum. We would like to support the research through incentives (e.g. small stipend for faculty leadership) and support staff (e.g. student helpers). Much of the expertise for educational research is in the Social Sciences Division so we would like to model the use of research design and statistical analysis for decision-making, as well as, use the data to better understand teaching and learning for Social Science students. Some potential research projects include studying the: 1) Effectiveness of the English Prerequisite: The Social Science Division plans to undertake a more rigorous study to look at statistically significant differences in student success before and after the prerequisites were in place. Additional anecdotal feedback from students will complement a statistical analysis of the effect of the prerequisite. If the prerequisite does not improve student success, we may need to reconsider the need for the prerequisite. 2) Diverse success rates: Data shows that students of various ethnic groups succeed at different rates. We would like to test the differences to assess those that are statistically significant, including looking at contributing variables. 3) Student engagement (Blackboard) as related to success and retention: We currently look at the increase in instructor use of Blackboard features but we are missing an assessment of COS student success and retention. And related to Blackboard which has an Early Alert system is the COS Banner system for Early Alert. 4) Transfer rates and use of TMCs: We might look at the number of students completing the TMC as compared to those not completing the TMC, yet transferring since the TMC is designed to increase transfer rates. Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 11 of 15 Section II. Effectiveness 5) Student learning outcome assessment participation with adjunct instructors: Critical to the involvement of adjunct instructors in the assessment of learning outcomes is reimbursement for participation in dialogue about assessment results. 3.B. Please complete the table below to include all new and continuing/altered plans (see #1 and #3.A above). For each plan provide a brief description of the plan, responsible party(s), resources needed, plan timeline, and measurable outcomes. Your plans should be specific and realistic. Plan Description New, Continuing/Altered Improve student writing: Iterative writing Continuing Increase student Continuing engagement using Blackboard features Responsible Party(s) Knox, Enns Resources Needed Plan Timeline Measurable Outcomes No additional resources. Fall 2017 By 2017, 36 Social Science courses with an ENG 251 prerequisite will have an iterative writing requirement in the course outlines. Nolan, Crumpler, No additional Enns resources. Fall 2013. Faculty members Faculty members will self-report an average increased use from an average of 4.3 features to 5.0 Blackboard features by Spring 2013. Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 12 of 15 Section II. Effectiveness Plan Description New, Continuing/Altered “Outcomes” in course syllabus. New Responsible Party(s) Resources Needed Plan Timeline Measurable Outcomes Prochnow, Enns No additional resources. Spring 2013 Include student learning outcomes in 100% of class syllabi. Increase transfer New rates with TMC Pritchett, Enns No additional resources. On-going as TMCs become available at the state level, as they are feasible for the college and there is adequate student demand. TMCs for each discipline eligible and appropriate to increase transfer rates. Social Science Research Funding Anderson, Enns Grant funds for data retrieval and analysis. Fall 2014. Funding to support Social Science studies using research design, collection of data from multiple sources, statistical analysis and dialogue regarding the data. New Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 3/16/2016 Page 13 of 15 Section II. Effectiveness Evaluation Criteria for Mission & Effectiveness Program Review Prompt Program mission review process (I.A.1) Description of Program (I.2.A, I.2.B) Progress on previous plans for program effectiveness (II.1) Evaluation of program effectiveness (II.2) New plans to improve Program Effectiveness (II.3.A) New and continuing/altered plans (II.3.B) Exemplary Proficient Meets the criteria for proficient AND Includes detailed evidence that the process is ongoing and reflective. Clear mechanisms in place for the program mission to be evaluated periodically. Process includes relevant members of program. Meets the criteria for proficient AND Includes detailed evidence that rationally situates the program within the mission of the college. Meets the criteria for proficient AND Includes detailed evidence that progress has been made (including the implementation of any alternative solutions or plans if applicable). Meets the criteria for proficient AND Includes a detailed analysis of the relationship between data used and issues identified. Meets the criteria for proficient AND Includes detailed and wellarticulated evidence documenting the rationale related to the evaluation carried out in Prompt #2. Clear, in-depth description of the program and those whom the program serves. Changes to the program are plainly identified. Meets the criteria for proficient AND Includes evidence of Includes all new or continuing/altered plans identified in Prompts #1, 3.A AND Insufficient No clear mechanism in place to evaluate program mission OR Mechanisms are described for periodic evaluation of program mission, but mechanisms are vague OR Do not involve relevant members of the program. Some or all aspects of the program are described, but key functions, activities OR Those served are not clearly defined. The evolution of each and every plan is described, including barriers/obstacles AND Altered plans have been generated and solutions have been proposed to overcome barriers or change direction if applicable. Uses data to provide evidence which identifies trends, concerns, challenges and/or anomalies relating to students served by the program. The evolution of some or all plans described; however many plans lack progress OR No attempt to overcome any identified barriers/obstacles or to generate solutions. Plans are specific and include a rationale which addresses nearly all identified needs/issues from Prompt #2. Plans do not include a clear rationale OR Plans are not linked to the identified needs/issues from Prompt #2 OR Plans do not exist to address many identified needs/issues from Prompt #2. One or more new or continuing/altered plans identified in Prompts #1, 3.A. are omitted Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 Absent or superficial evaluation of data (e.g. a restatement of numbers) identifying trends, concerns, challenges and/or anomalies. 3/16/2016 Page 14 of 15 Section II. Effectiveness understanding of an operational definition. Operational definitions include all of the following: a. The item that is being measured. b. The measurement tool c. The measurement process d. How the measurement is used to make decisions Outcomes are measurable in relationship to the plan AND There is a clear distinction between a plan and its outcome. Academic Services Comprehensive Program Review Adopted by the Academic Senate: January 25, 2012 OR Outcomes are not measurable /do not measure the plans identified OR Outcomes are restatements of plans. 3/16/2016 Page 15 of 15