An Analysis on Our Unique College; “Chu Hai College of Higher Education” Presented by; Department of Business Administration Chow Chun Sum, Sam 周駿琛 – 200723001H Chan Wai Kin 陳偉健 – 200723004H Chan Ngok Lung, Silver 陳岳龍 – 200723014H Lo Kwong Fai, Alex 羅光輝 – 200723018H Chan Pui Ting, Joanna 陳沛婷 – 200823036E Chan Ka Kei, Doris 陳葭熹 – 200723009H Cheuk Kwan Yuk 卓鈞育 - 200823027H Chan Sau Yuk, Grace 陳秀玉 - 200723006H 16th May 2011 (Monday) – 9:30am Contact Email: samchow100@hotmail.com BBA 353 Strategic Management Presentation 1 Our Major Objectives BBA 353 Strategic Management Presentation 2 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 3 Mission Statement “To serve as an economic, cultural and technological bridge between the East and the West as well as to treat teaching and research as equally vital in our education. Not only to provide students with multi-disciplinary learning experiences, which will broaden their knowledge base and vision, and enhance their problem-solving power and adaptability but also to provide quality education for students’ all-round development, independent and critical thinking, and to enhance their ability to learn, to live and to work in a diverse social and cross-cultural, challenging environment.” BBA 353 Strategic Management Presentation 4 CHC’s Background In 1947 CHC is the short form of Chu Hai College of Higher Education Founded in Guangzhou, China as "Chu Hai University CHC is also the oldest private institution in HK In 1949 The University moved with all its teaching resources to Hong Kong, and registered as Chu Hai College Chu Hai was located in Mongkok In the • CHC is located at Tsuen Wan in HK 1980s BBA 353 Strategic Management Presentation 5 5 CHC’s Background (Continue) In 2003 In Oct 2004 HKCAA confirmed the granting of accreditation status to the College A total of Ten Bachelor Degree Programmes are all successfully accredited and fully recognized by the Hong Kong Government the mentioned Ten Degree Programmes are just the same level as the Degree Programmes offered in those other Eight Universities in Hong Kong. The Chief Executive in Council granted approval for Chu Hai College of Higher Education and change its Chinese name to 珠 海 學 院 BBA 353 Strategic Management Presentation 6 6 CHC’s Background (Continue) In mid-2009 The degree programmes have been re-validated by Hong Kong Council for Accreditation of Academic and Vocational Qualifications HKCAAVQ (Previously known as HKCAA) after the 5-year validation period. This is the normal process to ensure the degree programmes provided by CHC are up to standard. In Jun 2009 The College Land Grant and Start-up Loan application to construct a purposebuilt new campus has been successfully endorsed The new campus will be located at Tuen Mun East Castle Peak Bay. The size of the site is 1.6 hectare The project is expected to be completed in 2012 BBA 353 Strategic Management Presentation 7 7 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 8 SWOT Analysis CHC is a Non-profit Making Organization SWOT analysis can be divided into TWO parts; S trengths W eaknesses O pportunities T hreats BBA 353 Strategic Management Presentation 9 (Internal) (Internal) (External) (External) SWOT Analysis - Strengths The quality of teaching standard is extremely high at CHC They are devoted to teach challenging and professionally relevant courses. As a result, many of the past CHC students were able to successfully pursue Master studies or to get a good job. •Therefore, CHC needs to understand what its strengths are and how these can be used to improve the performance and results. BBA 353 Strategic Management Presentation 10 SWOT Analysis - Weaknesses The college’s resources on the facilities are very limited CHC DOES NOT really have a real campus. The facilities such as class rooms and equipments at CHC are extremely limited. •Therefore, there are needs to be an understanding of the weaknesses and what is needed to turn these into strengths or how they can best be addressed. BBA 353 Strategic Management Presentation 11 SWOT Analysis - Opportunities The culture in Hong Kong is shifting slowly Everybody must be at least a degree holder in order to survive in this society. It is extremely difficult to find a decent job without a degree in Hong Kong. If without a degree, you might not even get a chance to be participated in any of the interviews, therefore, it is a MUST to have a degree! CHC offers a total of Ten Bachelor Degree Programmes, so that for those people who would like to stay alive by studying a degree programme. CHC is another choice for them. •Therefore, CHC needs to be able to recognize opportunities so that it is in a position to take advantage of these, enabling it to gain market share in preference to its competitors. BBA 353 Strategic Management Presentation 12 SWOT Analysis - Threats There are many bias and stereotypes out there about CHC Lack of promotion done by the CHC As a result, people out there don’t really know CHC that well, and some people don't even know that CHC does exist! •Therefore, CHC also needs to understand the threats that exist and be able to respond to these in a way that will also turn these into advantages. BBA 353 Strategic Management Presentation 13 Survey Age No. of people CUHK CityU HKU HKUST HKBU PolyU Lingnan HKIed CHC % 1 - 15 124 124 118 124 123 121 120 116 119 3 2% 16 - 30 78 78 78 78 78 78 78 78 78 22 28% 31 - 45 32 32 32 32 32 32 32 32 32 15 47% 46 - 60 54 54 54 54 54 54 54 54 54 43 80% 60 or above 12 12 11 12 9 11 10 10 8 2 17% 300 300 293 300 296 296 294 290 291 85 99% 99% 98% 97% 97% 28% 100% 98% 100% Therefore, we will focus on the promotion to let the outsiders know that CHC do offer a total of Ten Bachelor Degree Programmes which is the same level as those which offer at the Big Eight Universities BBA 353 Strategic Management Presentation 14 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 15 Major Competitors The major competitors of CHC are the Big Eight Universities in Hong Kong as follows; 1. 2. 3. 4. 5. 6. 7. 8. Chinese University of Hong Kong City University of Hong Kong University of Hong Kong Hong Kong University of Science and Technology Hong Kong Baptist University Hong Kong Polytechnic University Lingnan University faculty Hong Kong Institute of Education. BBA 353 Strategic Management Presentation 16 Key Competitor Analysis •It is important for us to analyze our key competitors' marketing communications activities such as their advertising efforts, sales promotion activities Because CHC = the market follower and the Big Eight Universities = market leaders in the Education sectors of Hong Kong. We can benchmark them in order to create a better IMC for CHC As a manager, we always look at our competitors especially the major ones in order to make improvement and seek for opportunities for ourselves because we want to survive in the same market. Big 8 Advertising Tools; *TV Advertising *Local Newspapers *Magazines *Print Ad. at MTR *Radio Avertising Big 8 Advertising launch period; *June & July •They have chosen these as their marketing communications activities because these are the most common way to draw people’s attention, and deliver the messages to the target audience, and it can be active and can be passive; •Active because if you were the people who wanted to have these information as a Form 7 graduate, then you may make a decision to choose whether you will move to the next step which is to apply what you just saw on the advertisement. •Passive, because if a father was reading a newspaper about the advertisement made from one of the Big Eight Universities, then he could pass on this message to his son or daughter. 17 Key Competitor Analysis (Continue) •It is really not too necessary for them to do advertisement since they have been recognized and realized in the Jupas system which CHC do not have Already built up Strong Images •They have already made up a very strong image to the target audiences, it is not too necessary to make big advertisement •But they would make some advertisements anyway in case if some other people who want to apply as the Non-Jupas, and these 8 Big Universities are not private institutions (apart from Hong Kong Shue Yan University) which means they have our Hong Kong Government to support while our CHC do not since CHC is a private institution in Hong Kong which we have mentioned in the “CHC’s Background”. BBA 353 Strategic Management Presentation 18 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 19 Our Target Choice For the undergraduate programmes now, this is still mainly for the age of 18 or and above, because it is supposed to design for those who have qualified at the A-Level examinations, •For the Demographic Segmentation, “we have our target which is mainly for the people who are over 18, but we always need to consider for those who are between the age of 10 to 17, as we know that they will reach to the point to study in university one day. BBA 353 Strategic Management Presentation 20 Our Target Choice (Continue) •For the behaviourgraphic and Psychographic; the benefits these students will get are simply to survive in the Hong Kong society after getting a degree, • Needs and wants would be shaped through aggressive promotion, innovative product designs, flexible pricing, intensive distribution and other competitors marketing schemes. As a result, these needs and wants can be provided by CHC. •Because of the Social Problems (the Post-80s group known as “80後”), they do not even know how to look after themselves, how can they build up their own family as well as looking after their parents? In order to Survive, you will need to have a degree! Anyway, CHC can provide them all the needs and wants in terms of their psychological of respects of people, and most importantly, people’s attitudes, values, self image and lifestyle are being affected by the shifting of the culture of Hong Kong, again, because having a degree nowadays is almost a must to survive in Hong Kong! BBA 353 Strategic Management Presentation 21 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 22 Promotion Objectives Our main promotion objectives 1) mainly want to let the outsiders know more about CHC 2) increase the awareness by 30% from May 2011 to May 2012. 3) Letting people to know that studying at CHC will have a great future, a great career and a great life We would use 1) Informative advertising can help CHC to create its awareness and knowledge 2) Reminder advertising can help CHC to reminder people that CHC does have a total of Ten Bachelor Degree Programmes which is recognized by the Hong Kong Government. 3) ATL advertising is tailored to reach a mass audience by big advertising, and use traditional media such as TV, newspaper, print, outdoor adv. to persuade or affect the customers buying decisions. • Also, because CHC is not the market leader but is superior to the leader, then the objective is to convince the market of the brand’s superiority. BBA 353 Strategic Management Presentation 23 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 24 Advertisement Suggestion Print Advertisement • Print media can be fairly passive” • The TWO main print media are magazines and newspapers • Newspapers are timely and pervasive, magazines are typically more effective at building user and imagery, and newspapers are popular for local. •Ad size, colour and illustration also affect a print ad’s impact • The larger the print ads, the more attention will be gained! Radio Advertisement •Main advantage is flexibility stations are much targeted, ads are relatively inexpensive to produce and place, and short closings allow for quick response. Radio is a particularly effective medium in the morning and in the late evening. Television Advertisement •Television is most powerful advertising medium. •Since CHC needs to be promoted aggressively, this television advisement could be the best choice for it and we strongly recommend this to be the one that CHC should choose; however, the advertising cost would expect to be very high. BBA 353 Strategic Management Presentation 25 Budget (HK$2,790,750) TV Advertising Radio Advertising Radio Type Range 雷霆881 商業一台 One Month HK$162,750 叱o宅903 商業二台 One Month HK$162,750 叱o宅903 商業二台 One Month HK$162,750 One Month HK$139,500 One Month HK$139,500 雷霆882 商業一台 叱o宅904 商業二台 Cost Type Period Cost Road Show 1 week HK$808,500 HK$808,500 Print & Online Advertising Newspaper Time Cost AM730 1 week HK$396,000 AM730 (Web) 1 week HK$105,000 Apple Daily 蘋果日報 1 week HK$714,000 HK$767,250 BBA 353 Strategic Management Presentation HK$1,215,000 26 Print Ad. Sample BBA 353 Strategic Management Presentation 27 Agenda Steps • Brief History of CHC • SWOT Analysis • Major Competitors • Our Target Choice • Promotion Objective • Advertisement Suggestion • Conclusion •Q & A BBA 353 Strategic Management Presentation 28 Conclusion let us briefly summarize what we have just said The image and reputation of CHC is not strong enough Heavy Invest On the Advertisements (for 1 month ONLY) Good returns in the coming years As a result, HK$2,790,750 to remove the bias and stereotypes of CHC by increasing the awareness is extremely needed, necessary, and worthy (i.e. HK$2,790,750 is nothing compare to having bias and stereotypes for the rest of the life time) BBA 353 Strategic Management Presentation 29 The End – Thank you for your time & patient! BBA 353 Strategic Management Presentation 30