Top-up illustrations
User guide
This guide explains how to obtain
top-up illustrations for accounts
affected by the share class
conversion programme on the Old
Mutual Wealth platform.
Introduction
It is currently not possible to generate illustrations for top-ups into accounts on Charge
Basis 3, which hold funds that are being converted through our Share class conversion
programme that is running from 1st February 2015.
It is still possible to submit the top-up applications; this issue affects illustrations only.
To get around this issue, you can run a new business illustration based on the top up,
while including the value of the existing account when calculating the product/service
charge. This guide explains how to do this.
This is a temporary workaround while we complete the conversions and we are working
hard to resolve the issue.
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Valuation
1.
Go to the Clients tab, and search
for your client. (See below note if
you are topping up an ISA).
2.
Select the arrow next to their
name.
3.
Select the ‘Get valuation’ link next
to the account you are topping
up. The valuation will open in a
new window; print a copy to use
later.
4.
For top ups into CIA, CRA or CIB,
select the client’s name to go
into their record and turn to page
5.
5.
For ISA top-ups, select ‘Create
new client’ and turn to the next
page.
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5
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2
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ISA top ups
The platform validates whether a client
has an existing ISA and prompts you to
top-it up. It will not allow you to create
an illustration for a new ISA if there
already is one.
To get around this you will need to set
up a new client record for them, just for
the purposes of this illustration.
You can either use ‘example’ or
‘dummy’ client details, or the client’s
own details.
If you use their details, tick the ‘No NI
number’ box, since the validation is
based on the National Insurance
Number.
If you have several ISA’s to top up, we
recommend setting up a ‘dummy’
client and running all the illustrations on
this record.
If you have the Adobe PDF Rewriter
option, you could change the client
name on the illustration afterwards.
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Start illustration
1.
Select ‘Illustration’.
2.
Choose the SelfSelect investment
range and the ‘Proceed’ button.
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2
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Product type
1.
Select the product you are topping
up.
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2. Select ‘Next’.
3. For CIA and CIB, confirm if the
investment is on a single or joint basis.
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3
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Top up contribution
1.
Enter the basis of advice
2.
Enter the top up and initial fee
details as normal.
3.
Select ‘Go to fund selection’
when finished.
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2
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Enter funds
1.
Add the funds/portfolio for the
top up and their percentages.
2.
Select ‘Save’.
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2
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Phasing and rebalancing
1.
Select the required option for
Phased Investment and
Automatic Rebalancing.
3. Select ‘Go to Illustration Options’.
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2
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Phasing and rebalancing
1.
2.
3.
4.
5.
Enter details of any withdrawals
that are being taken or will be
taken across the whole account.
Enter details of the servicing and
switch fees that are to be taken
across the whole account.
In Illustration options, select ‘Yes’
and enter the value of the
existing account you are topping
up, and any other accounts the
client has on the platform.
Select ‘Get illustration’. This will
open in a new window, and you
can print or save it.
Select ‘Save and exit’ when
finished.
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2
3
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Top-up applications can be
submitted through the normal
process. If this illustration is for a CIA,
CIB or CRA, you can choose to
convert it to an application in the
Review summary section.
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If you have any questions about this guide, please contact
your E-Business Specialist or Old Mutual Wealth consultant.
www.oldmutualwealth.co.uk
Calls may be monitored and recorded for training purposes and to avoid misunderstandings.
Old Mutual Wealth is the trading name of Old Mutual Wealth Limited which provides an Individual
Savings Account (ISA) and Collective Investment Account (CIA) and Old Mutual Wealth Life & Pensions
Limited which provides a Collective Retirement Account (CRA) and Collective Investment Bond (CIB).
Old Mutual Wealth Life Assurance Limited, Old Mutual Wealth Limited and Old Mutual Wealth Life &
Pensions Limited are registered in England & Wales under numbers 1363932, 1680071 and 4163431
respectively. Registered Office at Old Mutual House, Portland Terrace, Southampton SO14 7EJ, United
Kingdom.
Old Mutual Wealth Life Assurance Limited and Old Mutual Wealth Life & Pensions Limited are authorised
by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority. Their Financial Services register numbers are 110462 and 207977
respectively. Old Mutual Wealth Limited is authorised and regulated by the Financial Conduct Authority
with register number 165359. VAT number for all above companies is 386 1301 59.
Old Mutual Global Investors is a trading name for Old Mutual Global Investors (UK) Limited and Old
Mutual Investment Management Limited both of which are authorised and regulated by the Financial
Conduct Authority. Their Financial Services register numbers are 171847 and 208543 respectively. Old
Mutual Global Investors is registered in England & Wales under number 02949554 and its registered office
is 2 Lambeth Hill London EC4P 4WR. Old Mutual Investment Management is registered in England &
Wales under number 4227837 and its registered office at Millennium Bridge House, 2 Lambeth Hill,
London, EC4V 4AJ. VAT number for all above companies is 386 1301 59.
Old Mutual International (Guernsey) Limited is regulated by the Guernsey Financial Services Commission
and is licensed to write long-term business under the Insurance Business (Bailiwick of Guernsey) Law 2002.
Registered number 2424. Registered Office at Albert House, South Esplanade, St Peter Port, Guernsey
GY1 1AW, Channel Islands.
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