Elevator Pitch For both commercial and residential clients looking for fun, fresh and unique mid to high end range interiors furnishings. Sparkk is a digital textiles and wall covering manufacturer based in Sydney that specialise in the design and production of quality, sustainable, contemporary Australian-made furnishings. Unlike large generic fabric houses, Sparkk offers choice with a large design library, custom design and custom colouring options. International quality design with an Australian point of view. Key Company Values • • • • Australian Made Bespoke/Custom Innovative Ethical Processes Wholesale/Retail Models • Sparkk operates on both trade and retail levels • Currently using main website www.sparkk.com.au primarily for trade and more recently www.sparkkshop.com.au for retail sales of cushions! Personas • • • • • • Interior Designers Architects Commercial Specifiers Furniture/homewares retailers End-users: homeware enthusiasts General; aged 28-50 years, average yearly income $75,000, owns a 2-3 bedroom property, couple or family. Customer Journey • Awareness – Social Media, FB, Instagram, Twitter, Websites, Bloggers, Press, Direct Sales, Agents • Consideration – Sign up/newsletter, Affiliate Sales (Temple and Webster) Discount emails/Inspiration • Conversion – Discount offers emails/inspiration • Loyalty – email offers, updates, newsletter Deliverables • Increase brand awareness, build out our social media platforms • Drive traffic to the Sparkk Shop website/Sparkk main website • Increase conversions! • Build a strong retail customer database • Set up infrastructure of Digital Marketing department; calendars/tracking/budgeting/press and media records • All done on a shoe-string! www.sparkkshop.com.au Content Strategy • • • • • Consistency of posts/blogs Emphasis on quality; photography/message Built around our values Social Media/Editorial Calendar Email Marketing Calendar Social Media Campaign – Awareness • Using Instagram/Facebook/Blog/Twitter • Develop a clear look for the brand using our key values • Contacting Press and Bloggers; submissions • Boosts/Advertising FB • Stylists picks sparkkshop • Results so far: In 4 weeks, over 600 new followers on instagram, 300 likes on Facebook Social Media Examples Email Signatures/Website Banners Influencers Sparkkshop Website Launch What we did • • • • • Social Media Posts Email blasts to existing database Consumer testing – basic Blog Submissions Press release – package including example of product and info • Competitions Facebook Paid Ads • Used Boost function for Friends of Friends • Results: On average 800-1000 reached per post, CPC: $0.17 – $0.33 • Paid Ad; 7 days, 4 Ads, measuring Click-through to website • Results: 5000 reached so far, 123 clicks, $0.27 CPC • Over the week: 85+ new likes to page, significant increase in interaction, 10K+ post reach Discounts/Promo Tag Driven Promo/Competition Results • Over 300 Post Engagements across FB/Instagram • Cost per $0.18 (FB only) • Reach 6,000+ • Total Spent $22.00 • What we know: people like free stuff. Blog Submission Cross Marketing/Blog/Press Sparkk Shop Email Example Results • 1792 Recipients • 49.46% Opened • 26.59% Clicked through Example of newsletter sign up Overall Results • Over 6 weeks since launch; • 12 orders, average spend $213• 20+ trade sales including stockists, average spend $250• 100+ sign ups to Newsletter www.sparkk.com.au Collection Release -Jaisalmera What we did • Social media posts • Email blasts to database; including ‘Coming Soon’, VIP sneak Peak and full release • Digital Presentation • Press packages • Agent/distributor packages Examples – Social Media Collection Release Email Collection Release - VIP Email Jaisalmera Digital Presentation www.sparkk.com.au/jaisalmera Recent Email Campaign: Collection Release VIP • 100 recipients • 65.93% opened • 31.67% Clicked through BULK • 1707 Recipients • 48.7% Opened • 18.01% Clicked through Moving Forward Paid • Emails - Twice monthly, Series of content, to both retail and trade. Testing: Click through to website, Split testing to VIP’s and whole database • Facebook Ads • Adwords, SEO • Advertising on Blogger sites, banners Earned • Blogs • Stylists • Press • Continue to approach all the above with product/email Email Templates Moving Forward - Owned • • • • Continue with efforts across social media Testing both websites for UX Stronger focus on Blog content Imagery/building out photography base of in-situ Upcoming Event – Sparkk Website • • • • • Launch of the new website; Instant Custom Colourization Online purchasing for trade and retail Moodboards Benefits to both our clients and to Sparkk So…… • Estimated ‘loose’ Budget of $1500 per month for the next year • End Goals: Increase database, Increase Conversions! • Ideas please…….. Help!