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Oracle AIA and SOA: Innovation and Process
Excellence
Sanat Joshi
Vice President, Oracle Industries Business Unit
March 2009
Safe Harbor Statement
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
Oracle Proprietary. Copyright 2006, Oracle Corporation
Agenda
• The Opportunity for Relevance and
Revenue
• SOA and AIA for Accelerating Innovation
and Process Improvements
• Insight and Analytics
• Customer Examples
Oracle Proprietary. Copyright 2006, Oracle Corporation
<Insert Picture Here>
Key Take-Aways
1. Customers are willing to invest in projects with immediate and measurable
ROI
2. Process Improvement, Manufacturing Operations Applications and SOA
projects remain top priorities for manufacturing companies
3. Oracle AIA and SOA can deliver rapid business process improvements
and reduce IT costs
4. Targeted Business Intelligence projects like Manufacturing Operations
Center deliver large ROI
Oracle Proprietary. Copyright 2006, Oracle Corporation
Mfg Intelligence & Integration : Market Size
The manufacturing operations software application market, currently
tremendously underserved, will continue to grow, experiencing a fiveyear 13% CAGR and surpassing the $8B mark by 2011. - AMR
Research
Oracle Proprietary. Copyright 2006, Oracle Corporation
Business Process Improvements is Priority
“Integrating and enhancing existing systems and processes is the
most frequently cited technology priority.”
State of the CIO Survey 2007, CIO Magazine
“The 30 Most Important IT
Trends for 2007”
November 2006
“When business and IT executives jointly take an end-to-end look at business
processes, the resulting investments can have up to ten times the impact of
traditional IT cost reduction efforts.”
Managing IT in a Downturn: Beyond Cost Cutting, McKinsey & Company, 2008
Oracle Proprietary. Copyright 2006, Oracle Corporation
SOA Spending Continues to Grow
Oracle Proprietary. Copyright 2006, Oracle Corporation
Think Business Process – Not IT Applications
Key Business Processes
ENTERPRISE MANAGEMENT and BUSINESS INTELLIGENCE
Align Organization
with Corporate
Strategy
Align Market
Opportunities with
Investments
Design Business
Infrastructure
Analyze Deviations &
Initiate Corrective Actions
Provide Strategic Financial
& Operation Reporting
OPERATIONS
Concept to Market
Ideation and
Project/Portfolio
Management
Product Design/
Development
Quality and Cost
Management
Prototype/Pilot
Sustaining Engineering
New Product Introduction
Market to Demand
Market Planning,
Budgeting, Events/
Campaigns
Price
Management
Product,
Services, &
Catalog
Management
Partner/Channe
l Management
Sales Planning,
Budgeting &
Execution
Quote,
Configuration &
Order
Management
Contract
Management
Compensation
Management
Demand to Delivery
Sales & Operations
Planning
Strategic
Sourcing
Supply Chain
Execution
Production
Scheduling
Manufacturing
Warehouse
Management
Fulfillment/
Logistics
Installation/
Commissioning
Service Life Cycle (Delivery to Retire)
Self Assisted &
Assisted Service
Remote
Management
Installation,
Inspection,
preventive
Management
Contract, Warranty ..
Management
Field Service
Execution
Service
Collaboration
Service Analysis
End of Life
OPERATIONS SUPPORT
Business Management & Control
Financial Control &
Reporting
Cash & Treasury
Management
Human Resources Management
IT Management
Enterprise
Information Mgt.
Recruiting
Oracle Proprietary. Copyright 2006, Oracle Corporation
Workforce
Deployment
Workforce
Retention
Compensation
Management
End to End Processes Span Organizations and
Applications
Edge
Applications
Order to Cash
Procure to Pay
Industry
Solutions
Oracle SOA Technologies
BPEL Process Manager
Enterprise Services Bus
Business Rules Engine
Developers
Integration /
Interactive
Services
Repository
Integration
Broker
XML
Gateway
•
•
•
•
•
• Invoices
• Payments
• Financial
Orders
Leads
Cases
Customers
Tasks
sanctions
(OFAC*)
WSG
• Procureto-pay
• Vendor
validation
Oracle Proprietary. Copyright 2006, Oracle Corporation
Integration
Broker
•
•
•
•
Recruiting
Person
Job data
Demographic
data
SOA and Oracle Application
Integration Architecture
Flexible IT Architecture
Oracle Proprietary. Copyright 2006, Oracle Corporation
Typical BPM Lifecycle
Various Stakeholders
Various Phases
Business
Process
Monitoring
(BAM)
Business Process
Analysis (BPA)
Business Analyst
Model
Simulate
Optimize
BPM
Lifecycle
Business Analyst
Process Architect
Business Engineer
LOB Process
Owner
BPM
Monitor
Implement
Business
End User
Deploy
Execute
Developer
Business Process
Execution (BPE)
Process Administrator
Oracle Proprietary. Copyright 2006, Oracle Corporation
BPM increases the business value of SOA
 BPM provides a great
abstraction for building
business systems
Front end
Applications
Business Services
(“Composite”)
 SOA provides the
platform that bridges
Biz Processes
/ Workflows
the business processes
and operational
resources
Service
Orchestration
Implementation
Services
Applications
Packaged/Legacy
/Custom
 BPM optimizes the use
of SOA across core
business processes
that impact business
objectives
Oracle Proprietary. Copyright 2006, Oracle Corporation
The Oracle SOA Technologies
BPA
MANAGEMENT
Suite
&
Analyst
MONITORING
Tools
Events
Analytics
ORCHESTRATION
Business Monitoring
JDeveloper
BPEL Process Manager
Application
Development
Framework
Business
Intelligence
BAM
Data Integrator
Routing
Transform
Mediation
ETL &
Data
Replication Quality
CONNECTIVITY
Adapters
Apps
Messaging
DB Legacy
System
GOVERNANCE
Monitoring
Web Services
Manager
Native
Business
Human
BPEL
Rules SERVICES
Workflow
ROUTING
& DATA
ESB
Enterprise
Manager
B2B
Partners
J2EE Application Server
Oracle WebLogic Application Server
Oracle Proprietary. Copyright 2006, Oracle Corporation
WS Policies
Security
Registry
UDDI
Discovery
Policies
Metadata
Repository
The concept of AIA
Optimize
Offer
Siebel
CRM
Forecast
Demand
Capture
Order
Pick, Pack,
Ship
Deduction
&
Settlement
Billing
Enterprise Service Bus
Sales Order
Invoice…
Customer
E-Business
Suite
BPEL Process Manager
AIA Enterprise Business Objects & Services Layer
Oracle Data Integrator
SAP or
ISV App
Custom
Apps
Composite UI
End to end Composite Business Process
Common Objects, Standardized Business Services
Application Business
Connector Service
AIA business connectors for all participating Apps
API or Web
Service
Loosely coupled
Oracle Proprietary. Copyright 2006, Oracle Corporation
Linking Processes to Applications
Application Integration Architecture (AIA)
Business Processes
Enterprise Business
Objects (EBOs)
Service
Orchestrations
Web Services
Enterprise
Applications
Oracle Proprietary. Copyright 2006, Oracle Corporation
How is AIA Delivered
 Industry Reference Models:
Industry Processes and
Integrations
 Process Integration Packs:
Pre-built composite business
processes across multiple
enterprise Applications
 Foundation Pack:
Common Object Models,
SOA Architecture, Best practices
 Pre-Built SOA
and Direct Integrations
Built using Oracle Fusion
Middleware
Oracle Proprietary. Copyright 2006, Oracle Corporation
AIA Foundation Pack
Faster, Structured and Repeatable Approach to
Process Composition
Enterprise Business Processes
• Application Independent
• Annotated with Business Services
Enterprise Business Services Library
• Prebuilt and standards-based
• Application Independent
SOA Governance
• Business Service Repository
• SOA Test, Error Handling and Diagnostics
Top-Down AppIndependent Business
Processes
Oracle’s own
implementation
of
Standardized Building
BlocksSOA
for Interoperability
& Reusability
End to End Lifecycle
Consistency and lower TCO
Quicker Assembly of
Composite Business
Processes
Service Oriented Programming Model
• Same approach used by Oracle Development
• Supports both web service and batch
Service Oriented Reference Architecture
• Open & nonproprietary
• Includes both content and technology
Evolve to an Enterprise
Architecture Leveraging
What You Have
Oracle Proprietary. Copyright 2006, Oracle Corporation
Key Cross Application Processes (Examples)
Telecom
Auto
Manufacturing
Order to Activate
Lead to Cash
Revenue
Management
Channel
Management
Customer Care
Product Lifecycle
Management
Aero &
Defense
Chemicals
Education &
Research
Energy
Engineering
&
Constrction
Retail
Trade
Promotion
Execution
Account
Origination with
Core Banking
Integrated
Financial
Controls
Trade
Promotion
Management
Multi-Channel
Customer
Service
Multi Channel
Order
Management
Demand
Management
Other Core
Banking
Processes
Integrated
Logistics
Industrial
Mfg
Financial
Services
CPG
Insurance &
Health
Life
Sciences
Logistics
Service
Providers
Natural
Resources
Oracle Proprietary. Copyright 2006, Oracle Corporation
Oil & Gas
Professional
Services
Public
Sector
Travel &
Trans
Utilities
AIA Foundation Pack 2.1.0
Enterprise Object Library :
Lifecycle Extensions:
Governance:
Standards Support:
• Account Balance
Adjustment
• Advance Shipment
Notice
• Bill Of Materials
•
•
•
•
•
•
• Item Balance
46 Objects, 460 Service Operations
Test Validation, Error Handling, Diagnostics
Service Repository, Process Models
CCTS 9.0, OAG, ISO 11179
• Bill of Lading
• Item Composition • Demand Forecast
• Item Structure
• Freight Terms
• Location
• Shipment Request
• Manufacture Item •
Customer Party
Composition
•
Disbursed Payment
• Price List
•
Engineering Change
• Purchase Order
•
Order
• Quote
•
Installed Product
• Received Payment
•
Invoice
• Request For Quote
•
Item
• Currency
Exchange
• Debit Memo
• Bank Account
• Transaction
Calendar
• Chart of Accounts • Fund Transfer
•
Inventory Reservation
•
Accounting Entry
•
Credit Memo
•
Request For Quote
•
Requisition
•
Sales Order
•
Shipment Plan
Payment Term
Payable Invoice
Pick List
Promotion
Shipment Receipt
Supplier Party
Sales Quote
Oracle Proprietary. Copyright 2006, Oracle Corporation
• Fund Transfer
Schedule
• Shipment
Advice
• Check
AIA Partner Models & Programs
The goal is to create a comprehensive partner ecosystem to
develop, extend and deploy Oracle AIA
SI Strategic
CoDevelopment
Model
ISV Integration
Development &
Validation Model
SI Led
Development
& Validation
Model
2
1
5
AIA
Partner
Ecosystem
4
AIA for SAP Special Partner
Model
Partner
Model
Key Characteristics
1
SI Strategic CoDevelopment
Model
• Joint investment in development and GTM
• Oracle product and IP
• Partner positioned as preferred implementer in Named Accounts
2
SI Led
Development
Model
• Partner invests in building repeatable solutions
• Uses AIA Foundation Pack and may contribute to it
• Partner solution and IP. Validated, endorsed and promoted by
Oracle. Listed on Oracle AIA Solution Catalog
3
SI
Implementation
Engagement
Model
• Awareness, Education and Training on AIA
• Deal Support, COE and Labs Setup for AIA products
• Cost effective service delivery network for AIA
4
AIA for SAP –
Special Partner
Model
• Special partner model to support creation of Oracle Apps to SAP
PIPs
•Multiple GTM & implementation partners possible
5
ISV Integration
Development &
Validation
Model
• ISV builds and owns the AIA business connectors for their Apps
• Validated, endorsed and promoted by Oracle
• Non-competitive ISVs preferred at the PIP level
3
SI
Implementation
Engagement
Model
Oracle Proprietary. Copyright 2006, Oracle Corporation
Co-Development Implies Shared Opportunity
Engage System Integrator Partners to co-invest in AIA
integrations and new industry applications
Objective
• Accelerate partners’ service delivery capability around Oracle solutions
• Enhance Oracle’s integration and industry applications roadmap
Engagement Model
• Joint investment in development resources and go-to-market activities
• Partner selection based on domain expertise
Shared Opportunity
• Oracle owns and supports the product
• Partner positioned as preferred provider at named accounts for services
Oracle Proprietary. Copyright 2006, Oracle Corporation
Process Monitoring and Continuous
Improvement enables Operational
Excellence
BI and BAM
Oracle Proprietary. Copyright 2006, Oracle Corporation
Operational Excellence Projects = ROI
Mfg Integration & Intelligence
Production efficiency improvement -- 25%
Cycle time improvement -- 13 to 20%
Increase in asset utilization -- 10%
Annual payback potential -- 10x
Plus…
• Eliminate discrepancy between manual data and machine data
• Perform preventive maintenance based on machine “actuals” vs. “best guess”
• Achieve visibility for lean and six-sigma programs
• Progressively eliminate on-hold and other production issues
• Gain competitive edge by sharing quality information with customers
Source: AMR Research, 2003
Oracle Proprietary. Copyright 2006, Oracle Corporation
Production Capacity Loss Analysis - OEE
Identify Improvement Opportunities
Overall Equipment Effectiveness Summary
For
Analysis of Production Loss Types
- VP of Operations
- Plant Manager
- Production Supervisor
Details of Causes for Each Loss Type
Oracle Proprietary. Copyright 2006, Oracle Corporation
Oracle Manufacturing Operations Center
• Consistent mfg information for all users
• Convert equipment data into useful business info
• Ensure rapid response to manufacturing issues
Contextualize Plant
Floor Data and
Synchronize with ERP
• Deliver performance metrics & trends by role
• Easily build dashboards to your unique needs
• Identify performance improvement opportunities
Provide Real-Time
Intelligence for
Plant Operations
• Leverage existing plant IT infrastructure
• Enable gradual upgrade of plant systems
• Simplify IT support for your core mfg strategy
Leverage Next Generation
Manufacturing
Operations Architecture
The Foundation for Continuous Improvement in Manufacturing Operations
Oracle Proprietary. Copyright 2006, Oracle Corporation
What is Next-Generation Manufacturing Operations
Architecture?
Next-Generation Architecture
ERP
Abstraction
Layer
Mfg Ops Center
Distributed Plant Systems
Automation & Control
• Built on a common abstraction layer
of production / equipment data
• Leverage existing investments in plant
IT infrastructure – no rip & replace
• Allows for gradual upgrade of plant
systems
“It is often more expedient to install an
abstraction layer built on a plant-level data store
than to reengineer the plethora of existing applications to achieve normalization.
We see this approach rapidly emerging as a best practice.”
-- Alison Smith, February 2008
Oracle Proprietary. Copyright 2006, Oracle Corporation
Oracle BI Role-Based Dashboards and KPIs
Deliver Performance Measures by Responsibility
• Pre-built role-specific dashboards,
reports, and alerts
• Graphical views
- Trend charts
- Red-yellow-green
- Graphs
indicators
- Tables
• Embedded best-practice
calculations and KPIs
• Analytic workflows to drive
actions
• Drill-downs into details for
root-cause analysis
• Leverages OBIEE+
• Configurable and customizable
Oracle Proprietary. Copyright 2006, Oracle Corporation
Key Take-Aways
1. Customers are willing to invest in projects with immediate and measurable
ROI
2. Process Improvement, Manufacturing Operations Applications and SOA
projects remain top priorities for manufacturing companies
3. Oracle AIA and SOA can deliver rapid business process improvements
and reduce IT costs
4. Targeted Business Intelligence projects like Manufacturing Operations
Center deliver large ROI
Oracle Proprietary. Copyright 2006, Oracle Corporation
<Insert Picture Here>
Manufacturing Customer
Examples
Oracle Confidential - Highly Restricted
Oracle Proprietary. Copyright 2006, Oracle Corporation
Ingersoll Rand uses BIEE for 360O View of Business and
Realizes Improved Sales Cycle, and Reduced Order Mgmt Costs
COMPANY OVERVIEW
• Ingersoll Rand is a leading diversified industrial company providing
products, services and integrated solutions to industries ranging from
transportation and manufacturing to food retailing, construction, and
agriculture.
• Industry: Industrial Goods, Diversified Machinery
• Employees: 40,000
• Revenue: US$11.23 Billion
CHALLENGES/OPPORTUNITIES
• Inability to have a single view of sector’s performance across 38
domestic and international regions, 3 channels, multiple business units,
and 137 product categories
• Difficult to react to market - inability to identify root cause and drive
corrective actions
• Disparate systems from consolidation, mergers, and acquisitions:
Oracle ERP, Siebel CRM, Mfg/Pro, AS/400, mainframe …
CUSTOMER PERSPECTIVE
• “…the YTD revenue summary reports
including the drill down capabilities. If you
haven't seen it I believe you will be suitably
impressed (I was). If the other sectors see
it, they will want it.....badly!”
• Barry Libenson
• CIO
RESULTS
• Established the “single version of truth” to
•
SOLUTIONS
• Deployed Oracle BI Order Management Analytics to over 60 users
across HQ, Sales, Marketing, and Order Management in 17 weeks
(additional 250 user rollout in progress)
• Currently deploying Oracle BI Sales Analytics in 15 weeks
• Incorporated data from multiple sources: E-Business Suite, Siebel
CRM, Avenue, and legacy applications (Mfg/Pro, Copes, etc.)
•
•
•
•
enable monitoring of entire business process
from opportunity, quotation & forecast, order,
booking, backlog, to invoicing.
Improved the sales cycles with the ability to
perform backlog analysis.
Decreased the order management costs and
increase on-time delivery and customer
satisfaction.
Rolled out consistent key performance
indictors across multiple business units.
Empowered users with timely information
tailored to their specific role
Proactively detected business deviations and
alerted affected manager
Pending customer approval – Internal UseOracle
Only Proprietary. Copyright 2006, Oracle Corporation
Jan-08
Automotive OEM
Yahoo Owner Center Initiative
Yahoo! Online Owner Hub
GSWB
Service BP
Vehicle Recall
Data Service
BP
Onstar
Vehicle
Details
Service Proxy
IR Service
Proxy
Dealer Details
Service Proxy
GMCard
Service Proxy
GSWB
Service Proxy
SOAP/HTTP
SOAP/HTTP
VIMS
VIN Lookup
Global
Locator
Dealer Details
GMCard
GMCard
Points
Global Sales
Workbench
Vehicle Model
Year Trim
Details
Batch
Interface
Everest to
Yahoo!
Oracle Proprietary. Copyright 2006, Oracle Corporation
Oracle Application
Container (OC4J)
Secure FTP
Server
(Tumbleweed
Secure
Transport)
SFTP (Pull)
EAI Layer
(SeeBeyond
SRE)
Application
Layer
Vehicle
Recall
Information
Service
GMRIS
Vehicle
Recall Data
Feed
SFTP (Pull)
over ANX
Lead Broker
IR Service
(thru Cisco
AXG)
SFTP (Push)
over ANX
Onstar
Vehicle
Details
Batch Transfer
Components to Everest
Everest
Batch data feeds to/from
Yahoo!
Yahoo! OOH Batch Integration Components
GMCard
Service BP
EAI Layer (Sun
Java CAPS)
Dealer Details
Service BP
Batch
Interface
Yahoo! to
Everest
JDBC
VIN Lookup
Service BP
Batch
Interface
GMRIS to
GIF ODS
Outgoing
Files Zone
SFTP (Push)
Web
Services
Management
(Oracle
WSM)
IR Service BP
SOAP/HTTP
Business Process
Manager (Oracle BPM)
Onstar
Vehicle
Details
Service BP
XML/HTTP
Enterprise
Service Bus
(Oracle ESB)
SOAP/
HTTP
(GMRIS
Tables)
GIF OOH Yahoo! Web Service (Business Process) - Composition of finer services
SOAP/HTTP
Application
Layer
(Service
Providers)
GIF ODS
Incoming
Files Zone
SFTP (Pull)
OWSM Agent - SAML Token
Verification, Content Based Routing (if
required)
SOAP/HTTP
Service Monitoring and SLA Reporting (Oracle SOA Management Pack)
GIF OOH Service Descriptor - SAML Token
Generation, Schema Conformance Check
SOAP(RPC)/HTTP
GM Intranet
SOA Framework Components for Yahoo! OOH
Default Route
SOAP/
HTTP
XML Firewall
(Cisco Ace
XML
Gateway)
SOAP/
HTTPS
GIF OOH Handler - SSL Termination,
Authentication (Fixed Password Values),
Protection against malicious content, Denial-ofService Protection, Payload Size Checks
SFTP (Pull)
SFTP (Push)
SOAP/HTTPS
GM Internet Firewalls
DMZ
Registering Owner’s vehicle
Account details
Online vehicle diagnostics
Data (OVD)
Card points & sale
Promotion/Offers
XM Radio account details
New Offers
Renewal Alerts
Recall information
Internet
Online Owners Hub(s) provides the
following information to the Vehicle
Owners via the Yahoo portal.
Cisco Systems
Streamline Campaign-to-Cash Business Process
Front-Office
Back-Office
Self-Service
Portal
BPEL
Customer
CRM
“Order to
Cash”
Process
Fulfillment
Rep
Human
Intervention
Knowledge Worker
Automation
Purchasing
Director
Oracle Proprietary. Copyright 2006, Oracle Corporation
Global Vehicle Tracking & Logistics
Dealer Portal Portal
TAM - GLDAP
Web Server
Static content
TX Monitoring
GVCT
Web App
Presentation Layer
Call-Off
process
Transfer
process
Infrastructure Services
Get Search
Criteria service
Request
Transfer
Service
Confirm
Transfer
Service
Check
Credit
service
Get
Vehicle/order
Detail Service
Hide/Make
available
service
Call-Off
Service
Check
Allocation
service
Redistribute
Service
Inv.Mgt.
Report.
Service
Notify
User
Service
Check
Dlr. Active
service
Re-Consign
service
GLTO
service
Service Layer
Service integration Layer (ESB)
C001
GIF
GLTO
Direct Sales
SIVD
Data / Business Component Layer
Oracle Proprietary. Copyright 2006, Oracle Corporation
Rules
Repository
Brazilian
Data Store
E-Drive
Order
Bank
ODS
MDM
Load Balancing
Data access Layer
Common Services
Search
services
Rules Service Layer
Business Process Management Layer (Orchestration and Workflow)
Rules Management
Locate
Process
G James goes live on MOC
First customer to go-live on MOC, on
November 21, 2008
• Australia's leading integrated glass
and aluminum organization
• Implementing EBS R12, first phase
Financials go-live in 2008
• Implementing MOC, without waiting
for roll-out to complete
• Plans to deploy entire suite of
Oracle EBS
• Other products include
Configurator, Flow Mfg, Financials,
Procurement, Order Mgmt, Mobile
Supply Chain Applications….
• The project for their Brisbane Extrusion
Plant –Tool room Department was
completed in 13 weeks, by Oracle
Consulting
• The deployment contains all 32
equipment from the Tool Room
department that manufactures dies for
Aluminum extrusion.
• On the go-live day, the MOC instance
contained all transaction activity from
August onwards. The MOC set up
included 2,000+ items and 80,000
transactions.
Oracle Proprietary. Copyright 2006, Oracle Corporation
GE Healthcare Implements SOA Foundation
and Trade Collaborator with Oracle SOA Suite
COMPANY OVERVIEW
RESULTS
• Global provider of transformational medical technologies
and services
• Long term benefits of the SOA Foundation
• Industry: Healthcare
• Employees: 42,500+
• Revenue: USD$17Bn
CHALLENGES/OPPORTUNITIES
• The challenge of the SOA Foundation project was to
implement a set of processes, tools and best practice for
the governance, management and orchestration of web
services
• The Trade Collaborator Service Enablement project is
about providing a consistent, reusable set of services for
our disparate ERP systems (E-Business Suite, PeopleSoft,
SAP, JDE…) to carry out trade compliance checking.
are based on the value of having strong
governance and management of our SOA
from the outset.
• Provides ability to change dynamic
business rules without impacting core
functionality
• Trade Collaborator service enablement will
provide GE Healthcare with a single
reusable set of services to facilitate trade
compliance checking across P&L’s.
• Trade Collaborator has an indirect benefit
of $672K due to a reduction in interface
development and infrastructure costs for
additional sites and/or businesses.
SOLUTION
• SOA Foundation consists of 3 major components (OWSM,
ESB and BPM) run in a clustered configuration.
• The Trade Collaborator service enablement project
leverages the routing and adapting features of the ESB
layer to adapt to Oracle E-Business Suite.
Pending customer approval – Internal UseOracle
Only Proprietary. Copyright 2006, Oracle Corporation
Jan-08
Oracle Proprietary. Copyright 2006, Oracle Corporation