Principles of Marketing Lecture-34 Summary of Lecture-33 Advertising The Five M’s of Advertising Message Money Message generation Factors to consider: Message evaluation and selection Mission Stage in PLC Message execution Sales goals Market share and consumer base review Advertising objectives Competition and clutter Advertising frequency Product substitutability MeasureSocial-responsibility ment Media Reach, frequency, impact Major media types Specific media vehicles Media timing Geographical Communi cation impact Sales impact Major Advertising Decisions Objectives Setting Budget Decisions Message Decisions Media Decisions Campaign Evaluation Choose the Media Television Yellow Pages Newspaper Magazine Major Kinds of Media Direct Mail Outdoor Radio Internet Today’s Topics Advertising (cont..) Sales Promotion Media Scheduling Step 1. Decide on Reach, Frequency, and Impact Step 2. Choosing Among Major Media Types Step 3. Selecting Specific Media Vehicles Step 4. Deciding on Media Timing Setting the timing and sequence of a series of advertisements. Sales patterns (seasonal), repurchase cycles, and competitors’ activities are the most important variables. Advertisers use the concepts of reach, frequency, and gross rating points to measure the effectiveness of media scheduling plans. Reach: the number of different people or households exposed to an advertisement at least one during a certain time period. Frequency: the number of times an individual person is exposed to an advertisement in a certain time. Gross rating point: reach times frequency. Evaluating Advertising Effectiveness Pretesting Posttesting Sales Effectiveness Evaluations Tools: •Focus Groups •Screening •Persuasion Scores Tools: •Unaided Recall Tests •Aided Recall Tests •Inquiry Evaluations Tools: •Monitor Sales •Brand-to-Sales Effects Advertising Program Evaluation Communication Effects Sales Effects Is the Ad Communicating Well? Is the Ad Increasing Sales? What to communicate? Get Attention Hold Interest Arouse Desire Obtain Action Ways to Handle Advertising Sales Departments in Small Companies Advertising Departments in Larger Companies Advertising Agency Sales Promotion Sales Promotion is a Mass Communication Technique That Offers Short-Term Incentives to Encourage Purchase or Sales of a Product or Service. Offers Reasons to Buy Now. Sales Promotion Objectives Increase short-term sales or help build long-term market share. Get retailers to: – carry new items and more inventory, – advertise products, – give products more shelf space, and – buy product ahead. In general, sales promotion should focus on consumer relationship building. Reasons for Increase in Sales Promotion Growing Power of Retailers Declining Brand Loyalty Increased Promotional Sensitivity Fragmentation of Consumer Markets Short-Term Focus Pressure from inside organization Competition Clutter Major Consumer Sales Promotion Tools Sample Trial amount of a product Coupons Savings when purchasing specified products Cash Refunds Refund of part of the purchase price Price Packs Reduced prices marked on the label or package Premiums Goods offered free or low cost as an incentive to buy a product Advertising Specialties Articles imprinted with an advertiser’s name given as gifts Consumer Sales Promotion Techniques Price Deals Advertising Specialties Coupons Rebates Sampling CrossPromotions Premiums Contests, Games, Sweepstakes Price Deals Cents-Off Deals Price-Pack Deals Major Trade Sales Promotion Tools Discount Allowance Objectives of Trade Promotions Avoid Price Avoid Price Reductions Reductions Gain/Maintain Gain/Maintain Distribution Distribution Defend Against Defend Against Competitors Competitors Influence Influence Reseller Promotion Reseller Promotion Increase Reseller Increase Reseller Inventory Inventory Influence Influence Price Discount Price Discount Trade Sales Promotion Techniques Trade Allowances Dealer Loaders Trade Contests Point-of-Purchase Displays Trade Shows Training Programs Push Money Developing the Sales Promotion Program Decide on the Size of the Incentive Set Conditions for Participation Determine How to Promote and Distribute the Promotion Program Determine the Length of the Program Evaluate the Program Sales Promotion Uses Introduce new products Get existing customers to buy more Attract new customers Combat competition Maintain sales in off season Increase retail inventories Tie in advertising and personal selling Enhance personal selling efforts Limitations of Sales Promotion Cannot Reverse Declining Sales Trend Cannot Overcome Inferior Product May Encourage Competitive Retaliation May Hurt Profit Enough for today. . . Summary Media Scheduling Step 1. Decide on Reach, Frequency, and Impact Step 2. Choosing Among Major Media Types Step 3. Selecting Specific Media Vehicles Step 4. Deciding on Media Timing Evaluating Advertising Effectiveness Advertising Program Evaluation Communication Effects Sales Effects Is the Ad Communicating Well? Is the Ad Increasing Sales? Sales Promotion Major Consumer Sales Promotion Tools Major Trade Sales Promotion Tools Developing the Sales Promotion Program Decide on the Size of the Incentive Set Conditions for Participation Determine How to Promote and Distribute the Promotion Program Determine the Length of the Program Evaluate the Program Next…. Personal Selling Principles of Marketing Lecture-34