Grant proposal written by Laura Hayward
Schlow Centre Region Library
211 S. Allen St.
State College, PA 16801
814-237-6236
November 17, 2010
Grant Proposal submitted to:
Connie Cardillo, LSTA Administrator, Department of Education, Office of Commonwealth Libraries
Computer Training and Proctoring Center for Schlow
Centre Region Library in State College, PA
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Grant proposal written by Laura Hayward
211 South Allen Street, State College, PA 16801
Phone: (814) 235-7814 • Fax: (814) 238-8508 • http://www.schlowlibrary.org
‫٭‬Opening doors to a wealth of ideas, the joy of reading, and the power of information ‫٭‬
November 17, 2010
Connie Cardillo
LSTA Administrator
Department of Education
Office of Commonwealth Libraries
333 Market Street
Harrisburg, PA 17126-1745
Dear Connie,
Schlow Centre Region Library, the district center for the Central Pennsylvania District, is
pleased to submit this LSTA grant application for your approval.
Our proposed project, a computer training and proctoring center, would be a partnership between
library staff and members of the community willing to donate their time. The library’s computer
lab would be reopened, staffed by a part-time test proctor and volunteers, to provide a suitable
environment for test proctoring and computer classes as well as new internet stations for use.
The Schlow Centre Region Library is committed to the success of this project. Our Friends of
the Library organization is always anxious to help however they can, and will contribute $2,000.
Our request for an LSTA grant is for $16,130.
Schlow’s mission statement, rephrased in our letterhead above, indicates our steady resolve to
work towards “opening doors to a wealth of ideas, the joy of reading, and the power of
information.” Our inability to offer computer classes to patrons, due to time and space
considerations, directly affects our ability to open doors to information.
In addition, a local test proctoring service provider is now turning away many students and
sending them to Schlow. The resulting increase in staff workload is frustrating both patrons and
staff. An LSTA grant would provide us with resources to deal with this problem in a proactive
manner.
Thank you for your consideration. Please contact us with any questions or requests for
additional information.
Sincerely,
Catherine Alloway
Schlow Centre Region Library Director
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Grant proposal written by Laura Hayward
Table of Contents
I.
Proposal Summary .........................................................................................................4
II.
Organizational Overview……………………………………………………………………………………………..6
III.
Statement of Needs……………………………………………………………….………………………………….8
IV.
Project Description………………………………………………………………….…………………………………12
V.
Approach/Methodology…………………………………………………………….………………………………14
VI.
Budget Request…………………………………………………………………………………..……………………17
VII.
Evaluation Process………………………………………………………………….……………………………….18
VIII.
Conclusion………………………………………………………………………………..……………………………..19
IX.
Appendix………………………………………………………………………………………………………………….20
X.
References……………………………………………………………………………………………………………….22
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Grant proposal written by Laura Hayward
I.
Proposal Summary
Date of Application: November 17, 2010
Schlow Centre Region Library
211 S. Allen St.
State College, PA 16801
Library Director:
Catherine Alloway
814-237-6236 ext. 211
Grant Coordinator:
Laura Hayward, Library Assistant
814-237-6236 ext. 115
Project Title: Computer Training and Proctoring Center
Project Description: The library’s computer lab would be reopened, staffed by a part-time test proctor
and volunteers, to provide a suitable environment for test proctoring and computer classes, as well as
providing additional internet stations for use.
Amount Requested: $16,130
Project Funding from Other Sources: $2,000 from the Friends of the Library organization
Total Project Budget: $18,130
Project Budget Time Period: May 2011 - May 2012
Grant Abstract:
Schlow Library seeks to improve services to patrons who come to the library for test proctoring, those
who use the internet stations at the library, and those who desire computer skills training. Recent
events have resulted in a huge spike in requests for test proctoring (from an average of 6 per month to
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over 36 per month) and, due to staff cuts, librarians have been unable to offer services like an open
computer lab and computer skills classes as they have in the past. By hiring a part-time proctor and
computer lab attendant who would assist patrons with these services in the short-term, and to find and
train computer lab volunteers to ease staff workload and increase computer lab operating hours in the
long-term, Schlow can improve service to patrons in these areas. These tasks are undertaken to
improve the technological literacy skills of our community and to assist college students and job seekers
in their education and skills testing. In order to provide continuous improvement and feedback for staff,
surveys will be distributed to all patrons for test proctoring and computer classes. Reports, including
any personal testimonies the staff receives from patrons, will be compiled monthly. Surveys will also be
made available on the library internet stations to assess whether the new computers that would be
purchased for the computer lab were allowing the library to better meet patron computing needs. The
intended result of this project is to better our community and promote economic and job growth.
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II.
Organizational Overview
“Schlow Centre Region Library opens doors for members of our diverse community to
gather, share, and discover a wealth of ideas, the joy of reading, and the power of information
by providing services and resources in a welcoming, convenient and responsive manner.”
– Schlow Centre Region Library’s Mission Statement
Schlow Centre Region Library (Schlow), the public library in State College, Pennsylvania, resides in the
heart of the downtown area, only two blocks away from the main campus of the Pennsylvania State
University. Opening in a small two-room building in January of 1957, Schlow has grown with the
community into its current location, a 5 year old building paid for through local municipal funds, a
community fund drive, and state and federal grants. According to the Institute of Museum and Library
Services (IMLS) public library data, in 2008 Schlow’s service population was roughly 79,000 people,
circulation of materials was 702,688, and our operating budget was approximately $2 million (IMLS
2010). As the district center for Central Pennsylvania, Schlow also supports and guides initiatives
throughout our area’s library system.
Programming
Schlow provides programming that promotes the community’s multicultural and arts education,
including a series of programs called “First Thursday” and “World Sounds at Noon.” “First Thursday”
programs range from plays to lectures, and are often supported by the Friends of the Library
organization. “World Sounds at Noon” programs, offered in conjunction with a local organization called
Global Connections, feature music and dance from various countries around the world such as India,
China, Turkey, and Ukraine. The art gallery in the vestibule features a different local artist’s work each
month, promoting our patrons’ exposure to the arts as well as making Schlow a cornerstone in the
artistic community. The first annual Juried Art Show held this year brought in 42 accepted entries, and
the awards reception brought in an excess of 80 people. Schlow’s community room has also become a
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Grant proposal written by Laura Hayward
draw for local bands and musical groups, featuring performances both during and after the library’s
normal operating hours. Schlow’s public issues forums, offered in partnership with representatives from
the Pennsylvania State University and the National Issues Forum, have covered a range of topics and on
average pull in over 100 people.
Awards
In addition to being active with community organizations to provide programming, as a “Family Place”
library Schlow also offers a vast array of Children’s programs to support early literacy and daycare
professionals or homeschooling parents. As the Family Place Libraries website states (2009), “Expanding
the traditional role of children's services, Family Place builds on the knowledge that good health, early
learning, parental involvement and supportive communities play a critical role in young children's
growth and development.” Programs offered at Schlow include free developmental screenings for
children, yearly activities for the “One Book for Every Young Child” program, parent/child workshops
provided in partnership with the local school district’s family life specialist, and pajama concerts (live
classical music followed by a snack and storytime before the children return home to sleep). These
programs were awarded four best practices awards (two in 2007 and two in 2008) by the Pennsylvania
Library Association, making Schlow one of only two libraries in the state to win two awards in the same
year, let alone for two years straight.
New Director
Schlow recently hired a new director, Catherine Alloway, who started in April of 2010. Catherine, a past
president of the Pennsylvania Library Association, has vast fundraising experience. So far this year, the
expanded fund drive mailing she instituted has made up Schlow’s roughly $60,000 loss in state funding
from the 2010-2011 state budget.
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Grant proposal written by Laura Hayward
III.
Statement of Needs
At the beginning of 2009, Schlow’s budget was already at base levels from previous state funding cuts.
Schlow’s new status as a district center required the library’s hours to increase during the summer.
After the state finally handed down the 21% cut to the public library subsidy (Pennsylvania Library
Association 2010) at the end of a difficult budget year, 2009 became the first time in Schlow’s history
that staff cuts had to be made to balance the budget. To try to get through the difficult budget year
without making staff cuts, the former director requested a waiver from the state to go below the
number of hours required for a district center to remain open. Unfortunately, the waiver was denied.
In the end, two full-time positions had to be cut, one library assistant in the Circulation Department and
one Librarian position in the Adult Department.
Effects of Staff Cuts
The cuts to front-line staff (those who deal directly with the public) affected the library’s ability to
provide services to patrons in a number of ways. Fewer staff in Circulation meant an increased backlog
for check-in and check-out, increasing patron wait times. This backlog in Circulation meant that more
patrons were coming to the Reference Desk to ask questions they normally would have asked
downstairs. But, instead of two reference librarians waiting to assist patrons at the desk, there would
sometimes be only one. All the public computer stations were eventually moved to a more central
location so that staff would be able to assist patrons with technical difficulties without a long walk to the
distant computer lab. This not only resulted in the end of the library’s separate computer lab, but the
end of its ability to provide computer classes.
Previously, the library held programs to help teach patrons how to use different software and internet
resources (Facebook and Ebay among others) to help patrons keep in touch with the rapid technological
changes. Now, library patrons can only get this help in short, interrupted sessions while a line of patrons
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Grant proposal written by Laura Hayward
accrues at the reference desk. The last computer class held in the computer lab was offered in
November of 2009, the month that the laid off staff members left the library. This is especially
disappointing because one of the most frequent questions a patron, especially seniors, asks after getting
a library card is, “What kinds of computer classes do you offer?” As Mates notes in her article (2004),
Pennsylvania ranks along with Florida and West Virginia in having a higher population percentage of
seniors, at least 15% to 17% instead of the normal 11% to 14% found in other states (p. 32). According
to a Pew Internet & American Life Project study, only 26% of adults over 65 have home broadband
access and only 38% of those over 65 go online in contrast to 74% of the general population (2010).
These statistics underscore the need for Schlow to provide computer classes so that seniors in our
community, in addition to anyone else who might need assistance, won’t be left in the wake of
technological progress.
Rise in Proctoring Requests
Recently, the Penn State University Library (Pennsylvania State University 2010) announced it would no
longer proctor exams for non-Penn State students. This means that a large number of students
attending online classes or taking job skill tests have been suddenly displaced by their main proctoring
center. Many of these students are coming to Schlow for test proctoring. Pat Griffith, the Head of the
Adult Department, calculated that roughly 6 exams were proctored per month on average until October
of 2010, which was when Penn State announced this change. Only 20 days after this change took effect,
Schlow had already proctored 36 tests. This has occurred without Schlow doing any advertising. More
calls and e-mails are coming in each day, and the staff does not expect this number to decline but to rise
as word of mouth about Schlow’s proctoring service spreads.
In order to properly supervise students taking exams, the librarians often have to place a student at an
old laptop next to their station behind the Reference Desk. This means that students must work
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through phone calls, reference transactions, and other distractions as the librarian assists other patrons.
This atmosphere is not conducive to test-taking, and our patrons would be better served by having a
dedicated room and staff member to do test proctoring.
According to the Head of the Adult Department, more and more patrons are coming in to search for jobs
and file for unemployment on library computers. The library has become a safety net for the
community, helping those who have been displaced or financially broken by the recent economic
difficulties. Proctoring tests for online degrees that will allow someone to enter a new career, or to
facilitate someone’s job search by proctoring a job skills test, will help these individuals become
employed, stimulate the economy, and get our community back on the path to economic recovery.
Schlow Library Uses Funding Effectively and Efficiently
Despite the staffing changes described above, Schlow staff has remained resilient and dedicated to
serving the community. In order to illustrate how effectively the Schlow Library has served its
community, a table of comparable library statistics from the IMLS website’s most recent data (2008 data
published just this year) has been put together in Appendix Table 1. To acquire comparable libraries for
Schlow, three criteria that best represent Schlow Library were selected: a legal population served within
20 percent of Schlow’s number (to acquire libraries that served similarly populated urban or college
environments), a restriction of only one outlet (library facility), and total revenue per capita within 20
percent of Schlow’s figure.
Out of Schlow and the 14 libraries listed in the table, Schlow rates below the average in the categories
for staff expenditures, total staff, and total revenue. When considered alongside the fact that, in usage
categories such as total circulation, total program attendance, and children’s program attendance,
Schlow has the 2nd highest numbers, this suggests that Schlow is making efficient and effective use of
resources to provide service to the community. This is especially impressive when viewing total
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Grant proposal written by Laura Hayward
collection numbers for print and video materials, for which Schlow figures are less than the average.
This could indicate that either other libraries are not weeding appropriately or that Schlow’s resources
are being very well used. The only usage category in which Schlow lags well behind the average is for
users of public internet computers. However, as Schlow’s total number of internet stations ranked in at
only 20 and the average was 35, this usage figure comes into context. In Table 2 of the appendix, some
derived numbers based off these statistics provide a better viewpoint. Schlow’s uses per internet
station number is far above the average, suggesting that the number of stations may be a limiting factor
and that Schlow is not meeting patron need in this category. This coincides with a large number of
patron complaints that internet stations do not stay empty for very long. One patron tried to log onto a
computer, and was unable to do so because of an issue with her account. After going downstairs for
only a minute to fix it, she returned upstairs to find her computer taken. This patron said, “That
happens to me all the time.”
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IV.
Project Description
In order to provide adequate services to our patrons for test proctoring, to promote technological
literacy through computer classes, and to increase available internet stations, the library should reopen
the computer lab with additional internet stations. A computer lab would provide dedicated space away
from the bustling activity of the library, allowing students some quiet to concentrate on their exams as
well as providing a closed space where computer classes could be taught. Considering that Schlow is 15
computers below the average number of internet stations in comparable libraries (Appendix Table 1), it
makes more sense to acquire new computers instead of moving other computers back into the room. A
part-time test proctor and computer lab volunteer coordinator would be hired to decrease the
librarians’ workloads. In addition to proctoring exams, this part-time test proctor would be able to
teach computer classes.
Main Goals
The goals would be to increase the efficiency and ease for patrons to get their exams proctored at the
library, to reinstitute regular computer classes, to have additional staff available to assist patrons with
computer questions, and to increase the number of internet stations available for patron use. Ideally
within a year, the computer lab would be regularly open and at least one computer class, offered at two
different times to fit into our patrons’ busy schedules, would be offered each month.
Sustaining the Program
In order to sustain this program, the library, specifically the part-time proctor, would work to develop
partnerships with the student bodies at the local high school and at Penn State University to create
volunteer programs. Many of these students have community service requirements for classes,
scholarships, or organizations, and the library could easily provide volunteer opportunities to benefit
everyone involved. These volunteers would help keep the computer lab staffed during normal library
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hours while keeping staff costs low. Requests would also be made of local teachers and professors to
volunteer their time as test proctors for the library. Initial interviews with these volunteers would
ensure they had the proper skills and appropriate attitude to reflect back positively on the library. The
part-time computer lab attendant and proctor position would be re-evaluated after a year to determine
if the assistance of the volunteers relieved staff workload enough to allow these duties to fall back to
the normal librarian staff. If the position was still needed, then the library would develop a specific
donation campaign in conjunction with the library director to help fund the position and further
improvements to the room.
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V.
Approach/Methodology
The former computer lab room still houses all the proper network and power inputs, and has been
relegated into a reading room. As the furniture is still available from its time as a computer lab, only
computers and staff assistance would be required for the space to become functional as a lab once
again. A projector screen is still in the room, and the library already has a number of digital projectors
which could be used for computer classes. In addition to the new 10 dedicated computer lab stations
that would be purchased, laptops, easily movable and storable when not in use, would be best for test
proctoring. Laptops with webcams would be most suitable as some online classes allow students to be
proctored by a live person or via webcam (American Sentinel University 2010). If the student was
required or wanted to use a specific webcam proctoring service such as ProctorU (ProctorU Inc. 2010)
and only lacked a computer and webcam, then any library staff member would be able to provide the
patron with a laptop containing a built-in webcam to use for the test.
Summary of Staff Implementation
In order to streamline the process for scheduling proctor exams, available time slots will be placed on a
calendar viewable through the library’s website. Anyone needing to get an exam proctored would be
able to access this and submit a form to register for a time slot. This form on the website would be
designed by one of the IT staff, and it is estimated that design would take less than 1 hour. An initial
survey of current test-takers and analysis of past proctored test data would be done to determine the
best time to have proctoring normally available. Another survey (which would be available on the
library’s website, library internet stations, and some print copies at the various information desks) to be
done concurrently of library patrons will determine specific computing class needs as well as the best
times to hold computer classes. Survey design and posting will be done by the Head of the Adult
Department, and is estimated to take no longer than 2 hours. The new desktops and laptops would be
ordered, and IT staff would work to get them functional and set up during normal computer
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maintenance periods once they were received. Schlow would hire the part-time staff proctor as soon
as possible, specifically looking for above average computing skills so that this individual could teach
computer classes and also serve as a computer lab volunteer coordinator. The best way to relieve the
workload on the reference librarians without a large increase in staff costs is to utilize volunteers to staff
the computer lab. Once the new part-time staff member was trained, the computer lab would be
reopened for limited time spans during the week for proctoring and computer classes according to
results from the surveys discussed above. Ideally, the library would at least hold one computer class per
month (depending on survey results). Signs would be posted throughout the computer lab denoting
what the LSTA grant money had made possible.
Keeping Costs Low with Volunteers
A major goal would be to get the computer lab staffed at all times the library is open. This would
involve contacting local high school teachers, contacting students at Penn State University, posting an
announcement on the library website, and posting a free ad on the local community information
television channel about the library needing computer lab volunteers. The staff proctor would meet
with and evaluate the volunteers, and train them to staff the computer lab. As more volunteers pick up
shifts in the lab, the hours of operation for the computer lab would steadily increase. The staff proctor
would meet with the volunteers periodically to address any questions or issues, as well as to ensure they
are still providing the appropriate level of service. Another major project for the staff proctor would be
to start a “Teach Seniors Computers Day.” This event would ideally be held in March or April to
complement the time when high school students will need volunteer hours for their health class project.
At the end of the year, the staff proctor position would be evaluated to determine if the position was
fundable through other sources, or if enough donations had been acquired through proctoring and
computer class attendees to offset the cost. A comprehensive timeline of project steps can be found on
the next page.
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Project Implementation Timeline: May 2011-May 2012
Activity
Develop time-saving website interface for scheduling
proctor exams
Initial survey of current test-takers and analysis of past
proctored test data
Initial Survey of library patrons to determine specific
computing class needs
Ordering, acquisition, and setup of new proctoring
laptops in the conference room until staff proctor is
hired (as soon as possible)
Advertise, interview, hire, and train part-time staff
proctor
Ordering, acquisition, and setup of new desktops in
computer lab
Reopen computer lab for limited time spans during the
week
Staff proctor begins to advertise for computer lab
volunteers.
Staff proctor interviews and trains computer lab
volunteers
Computer lab hours of operation increase as more
volunteers are available
Goal month for the computer lab to be open during all
normal library hours Monday through Friday
Proctor will begin organizing a “Teach Seniors
Computers Day”
Proctor meets with all regular volunteers for evaluation
Proctor runs first “Teach Seniors Computers Day”
Evaluation of part-time proctor position for feasibility
of continuation and possible funding sources
May
June July
Aug Sept
Oct
Nov Dec Jan Feb
Mar Apr
May
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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VI.
Budget Request
Position
Part-time Librarian Proctor
Budget
Personnel Budget
Wage
$9.50/hour
Expected Length of
Time
20 hours a week for 54
weeks
Total Personnel Budget
Materials Budget
Item
Price Per Unit
HP p6600z Series Desktop Computer
$300
(quote from HP website on 11/15/10)
ViewSonic VX2250wm-Black 21.5"
$170
Monitor
(quote from newegg.com on 11/15/10)
HP Compaq Presario CQ62Z Series Laptop $405
with a 15 inch screen and webcam (quote
from HP website on 11/16/10)
Brochures or posters to promote “Teach
$0.10
Seniors Computers Day” and computer
lab volunteer positions
Regular lab volunteer background checks $50
Total Item Budget
Total Project Budget
Project Funding from the Friends of the Library
Total Amount Requested
Total
$10,260
$10,260
Quantity
10
$3,000
10
$1,700
4
$1,620
500
$50
30
$1500
$7,870
$18,130
$2,000
$16,130
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VII.
Evaluation Process
The main method of evaluation will be patron surveys, which will be ongoing and amassed into reports
on a monthly basis to be sent to the donor as needed. Whenever possible, staff will record observations
and conduct interviews with patrons to determine quality of service. If problems become evident from
the results of these surveys, then staff should respond expediently to fix the issue.
Goal
Outcome
Objective
1. To hire a parttime test proctor
The test
proctoring process
will be easier for
both staff and
patrons.
Patrons have
shorter or no wait
times for
computers.
To achieve a 90%
satisfaction rating
from patrons each
month
2. To increase the
number of
internet stations
available for
patron use
3. To utilize
volunteers to ease
staff workload and
get patrons
computer
assistance faster
4. To provide
regular computer
classes to teach
patrons vital
technological skills
5. To institute a
“Teach Seniors
Computers Day”
Patrons receive
assistance in a
timely and
complete manner,
and the staff does
not feel
overwhelmed by
having to deal
with too many
requests for
assistance at once.
Patrons receive
training in using
computers and
relevant software
or internet
resources.
Provide volunteers
with needed
community service
hours and help
seniors brush up
on their computer
skills.
Evaluation
Method
Survey
Time Period
To increase the
total number of
users of internet
stations by 20%
over 2008 figures
To achieve an 80%
satisfaction rating
from internet users
each month.
To achieve a 90%
satisfaction rating
from reference
desk staff for
appropriateness of
workload
Statistical count in
computer
software and
patron survey
Ongoing
(Monthly)
Surveys,
observations, and
interviews
whenever possible
Ongoing
(Monthly)
To achieve a 90%
satisfaction rating
from computer
class attendees
Surveys
Ongoing
(Monthly)
To pair up at least
25 students and
seniors
satisfactorily on
the day of the
event
Survey,
questionnaires,
and interviews
whenever possible
Day of event in
March or April
Ongoing
(Monthly)
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VIII.
Conclusion
Schlow Library seeks to improve services to patrons who come to the library for test proctoring, those
who use the internet stations at the library, and those who desire computer skills training. After the
staff cuts and the large increase in requests for test proctoring (from an average of 6 per month to over
36 per month), the library has been unable to offer services like an open computer lab and computer
skills classes as it has in the past. Patrons have sorely missed this service, and one of the first questions
new patrons ask after getting their library cards is, “What kind of computer classes do you have?” When
the answer is none, these patrons leave disappointed. By acquiring additional computers to place in the
computer lab, the library will increase internet access while creating a space to be used for teaching
computer skills and proctoring tests. The part-time proctor and computer lab volunteer coordinator
position would be able to assist patrons with these services in addition to finding and training computer
lab volunteers to ease staff workload. These steps will address the problems and inefficiencies
described above and improve Schlow Library’s service to the community.
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IX.
Appendix
Total
Circulation
Library Visits
Total
Program
Attendance
Children's
Program
Attendance
7
28
$1,999,425
$1,183,106
115,833
5,569
702,688
306,904
27,996
23,942
48,820
20
9
33
$2,449,188
$1,785,101
156,319
4,772
358,744
360,799
6,998
6,537
39,025
19
14
35
$2,417,961
$1,784,255
123,300
4,539
667,203
299,383
20,636
16,110
56,264
36
6
26
$2,230,712
$1,692,210
102,416
5,236
513,223
289,244
17,905
16,313
25,237
16
11
32
$2,306,879
$1,607,938
100,587
10,324
693,050
548,274
9,603
6,051
149,329
70
7
23
$1,558,076
$1,051,785
312,392
23,122
847,547
300,624
5,745
5,635
39,000
46
Users of
Public
Internet
Computers
Number of
Public
Internet
Terminals
Video
Materials
GRAND FORKS PUBLIC LIBRARY,
ND
HAVERFORD TOWNSHIP FREE
LIBRARY, PA
Print
Materials
BUENA PARK LIBRARY DISTRICT,
CA
DANBURY PUBLIC LIBRARY, CT
Total Staff
Expenditures
ALLEN PUBLIC LIBRARY, TX
Total
Revenue
SCHLOW CENTRE REGION
LIBRARY, PA (Library of Interest)
ALHAMBRA PUBLIC LIBRARY, CA
ALA-MLS
Librarians
Library Name
Total Staff
Table 1: Institute of Museum and Library Services 2008 Fiscal Year End Total Statistics for Schlow and Comparable Libraries (IMLS 2010)
9
29
$1,821,807
$1,065,163
118,422
5,024
351,535
301,693
19,393
17,421
40,466
16
HELEN HALL LIBRARY, TX
1
33
$2,063,795
$1,464,810
179,951
13,007
637,678
251,008
22,178
20,543
85,342
42
JOHNSON CITY PUBLIC LIBRARY,
TN
NAMPA PUBLIC, ID
6
29
$1,621,577
$1,121,351
129,291
4,661
372,853
256,857
30,498
29,500
122,163
49
6
29
$1,760,049
$1,205,782
125,983
2,555
684,666
325,977
22,936
22,744
34,670
11
5
34
$1,851,332
$1,443,758
217,578
9,086
412,919
267,124
13,898
12,657
79,639
42
9
27
$1,877,606
$1,287,624
160,899
8,040
606,639
245,961
7,102
5,798
N/A
45
5
25
$1,970,718
$1,367,126
143,203
3,210
303,522
201,839
14,799
13,429
24,990
11
4
30
$2,201,883
$1,616,269
170,343
9,008
411,247
259,144
17,767
13,827
87,672
61
11
36
$2,477,763
$1,539,526
137,844
13,394
496,003
276,800
14,535
12,158
105,804
42
7
30
$2,040,585
$1,414,387
152,957
8,103
537,301
299,442
16,799
14,844
67,030
35
NEW ALBANY-FLOYD COUNTY
PUBLIC LIBRARY, IN
NORTH RICHLAND HILLS PUBLIC
LIBRARY, TX
UPLAND PUBLIC LIBRARY, CA
WATERLOO PUBLIC LIBRARY, IA
WILLIAM P. FAUST PUBLIC
LIBRARY OF WESTLAND, MI
Average Number
NOTE: "N/A" means no data is available (not considered in averages). Comparable libraries are from an IMLS search of all public libraries in the
USA that matched 3 Schlow characteristics: 1 outlet, +/- 20% legal service population, and +/- 20% total revenue per capita.
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Grant proposal written by Laura Hayward
Table 2: Selected Statistics Derived from Table 2 2008 IMLS Numbers
Library Name
Circulation
Per Staff
Member
Users Per
Internet
Station
Total Adult and
Young Adult
Program Attendance*
SCHLOW CENTRE REGION LIBRARY, PA (Library of Interest)
25,096
2,441
4,054
ALHAMBRA PUBLIC LIBRARY, CA
10,871
2,054
461
ALLEN PUBLIC LIBRARY, TX
19,063
1,563
4,526
BUENA PARK LIBRARY DISTRICT, CA
19,739
1,577
1,592
DANBURY PUBLIC LIBRARY, CT
21,658
2,133
3,552
GRAND FORKS PUBLIC LIBRARY, ND
36,850
848
110
HAVERFORD TOWNSHIP FREE LIBRARY, PA
12,122
2,529
1,972
HELEN HALL LIBRARY, TX
19,324
2,032
1,635
JOHNSON CITY PUBLIC LIBRARY, TN
12,857
2,493
998
NAMPA PUBLIC, ID
23,609
3,152
192
NEW ALBANY-FLOYD COUNTY PUBLIC LIBRARY, IN
12,145
1,896
1,241
NORTH RICHLAND HILLS PUBLIC LIBRARY, TX
22,468
N/A
1,304
UPLAND PUBLIC LIBRARY, CA
12,141
2,272
1,370
WATERLOO PUBLIC LIBRARY, IA
13,708
1,437
3,940
WILLIAM P. FAUST PUBLIC LIBRARY OF WESTLAND, MI
13,778
2,519
2,377
Averages
18,362
2,068
1,955
NOTE: "N/A" means no data is available (not considered in averages).
*Total program attendance minus total children’s program attendance.
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Grant proposal written by Laura Hayward
X.
References
American Sentinel University. (2010, November 17). Academic policies: American Sentinel University.
Retrieved from http://www.americansentinel.edu/Student_Life/Proctored_Examinations.php
Family Place Libraries. (2010, October 29). What makes a Family Place Library? Retrieved from
http://www.familyplacelibraries.org/whatMakes.html
Institute of Museum and Library Services. (2010, May 20). IMLS library comparison – Welcome to
compare public libraries. Retrieved from http://harvester.census.gov/imls/compare/index.asp
Mates, B. (2004). “Seniors and computer technology.” Library Technology Reports, 40(3), 32-40.
Pennsylvania Library Association. (2010, September 14). 2008-09 thru 2010-11 state budgets
compared r2. Retrieved from http://palibraries.org/associations/9291/files/2008-09%20thru%2010-11%20state%20budgets%20compared%20R2.pdf
Pennsylvania State University. (2010, October 3). Exam proctor service. Retrieved from
http://www.libraries.psu.edu/psul/lls/students/exam_proctor_service.html
Pew Internet & American Life Project. (2010, January 13). Four in ten seniors go online. Retrieved from
http://www.pewinternet.org/Commentary/2010/January/38-of-adults-age-65-go-online.aspx
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Grant proposal written by Laura Hayward
Proctor U Inc. (2010, November 17). ProctorU - Online exam proctoring via webcam. Retrieved from
http://www.proctoru.com/
=====================================================
I certify that:

This paper/project/exam is entirely my own work.

I have not quoted the words of any other person from a printed source or a website without
indicating what has been quoted and providing an appropriate citation.

I have not submitted this paper / project to satisfy the requirements of any other course.
Signature Laura Hayward
Date
11/17/10
=====================================================
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