FRANCHISING What is a Franchise? License to use an established brand Use is very restrictive – many rules to be followed. Provide a proven successful business format Entrepreneurship for people that are not particularly entrepreneurial. Advantages of Franchising Buying a name/reputation Established markets Technical/management assistance Standardized procedures Quality standards Selection of location Facility design Quicker cash flow Disadvantages of franchising Loss of independence High initial fees High royalties and advertising allowances Contractual restrictions Inapplicable advertising Termination clauses Not receiving promised help Unsuitable products Lack of competitive advantage The Franchisee’s Perspective Things to Look For Proven operating location Credible top management Skilled field support staff A trade identity A proprietary operations manual Effective training programs Disclosure and offering documents Plans for advertising, marketing, PR and promotion A communications system Sufficient capital Franchising Agreements Issue Questions to Resolve Franchise fee Amount? One time? Per unit? RoyaltiesAmount? Percentage of net or gross? Sliding scale? Quality control Quality specs? Monitoring practices? Rewards? Sanctions? Advertising Fee? Local budget? National? Intensity? Messages? Offerings Product line? Product mix? Requirements? Alternatives? Equipment Required? Additional? Financing? Location Site selection requirements? Franchisor aid? Financing? Operations Signs? Hours? Maintenance? Décor? Personnel policies? Reporting Types? Frequency? Auditing? Sanctions? Disputes Resolution methods? Equity of resolution process? Termination Timing? Causes? Sanctions? Recourse? Franchisee Guidelines Perform a self-evaluation Investigate the franchisor Study the industry and competition Study the Uniform Franchise Offering Circular Investigate the franchisor’s disclosure Know your legal rights and retain counsel The Franchisor’s Perspective Advantages Faster growth Lower capital requirements Motivation – franchisors are owners of the franchise Control of locations Revenue stream – franchise fees/royalties The Franchisor’s Perspective Disadvantages Reduced control Profit sharing Greater commitment to operating support Problem franchisees??? TYPES OF FRANCHISE 3 main types of franchise: Product distribution franchise; Business format franchise; and Management franchise. PRODUCT DISTRIBUTION FRANCHISES A product distribution franchise model is very much like a supplier-dealer relationship. Typically, the franchisee merely sells the franchisor’s products. However, this type of franchise will also include some form of integration of the business activities. PRODUCT DISTRIBUTION FRANCHISES Examples of famous product distribution franchise: PRODUCT DISTRIBUTION FRANCHISES Produces the syrup concentrate Sells the syrup concentrate FRANCHISEE Produces the final drink Retail Stores Restaurants & F&B Outlets Vending Machine Operators BUSINESS FORMAT FRANCHISING In a business format franchise, the integration of the business is more complete. The franchisee not only distributes the franchisor’s products and services under the franchisor’s trade mark, but also implements the franchisor’s format and procedure of conducting the business. Famous Examples BUSINESS FORMAT FRANCHISING - outlet in Sale, Australia outlet in Marseille, France MANAGEMENT FRANCHISE A form of service agreement. The franchisee provides the management expertise, format and/or procedure for conducting the business. Famous Examples Why is franchising important to SMEs? Leveraging on a recognised brand name Enhancing business image Ensuring consistent quality Attaining higher productivity/better motivated staff Access to good locations Economies of scale Reducing risks of failure PHILIPPINE FRANCHISE ASSOCIATION Franchising Running your own business by duplicating the success formula of the franchisor You are in a business for yourself, but not by yourself. The franchisor is always there to help. Franchise Success Rate VS Traditional Retail 100 Franchise 90% 50 100 50 0% % 0 1 2 3 4 5 Years 6 Traditional 7 Retail 8 925% 10 Franchise Growth in the Philippines Foreign VS Local 2003 FOREIGN LOCAL 330 (44%) 420 (56%) 750+ 1999 FOREIGN 306 (60%) 508 LOCAL 202 (40%) 1995 FOREIGN 47 (43%) PFA Founding LOCAL 1980 45-50 1970 15-20 64 (57%) Year 111 Ratio of Franchisors Food VS Non-Food Food 41% Non food 40% 46.8% 48 70% % 52% 30% 1995 1996 franchises 59% 47% 60% 53.2% 54% 405 franchises 53% 1997 1998 46% 345 2000 2001 2003 The Philippine Franchise Association Composed of 150 members [from the industry leaders such as McDonald’s, Pizza Hut, 7eleven, Jollibee, Netopia, Caltex, STI, Francorp] Member of Asia Pacific Franchise Confederation, World Franchise Council Recognized by the International Franchise Association The Philippine Franchise Association PLAYED a crucial role in the growth of Philippine franchising Aims to make the Philippines the “Franchise Hub of Asia” The Philippine Franchise Association Franchise Our key activities/events Franchise Excellence Awards REGIONAL FRANCHISE SHOWS Certified Franchise Executive Program Expos in UK, US, China, Indonesia, etc Networking with the International community ANNUAL FRANCHISE CONFERENCE AND EXPO SMALL SCALE: SME Development • Putting up of incubation centers during franchise shows • Creation of new generation of entrepreneurs thru seminars, training - how to franchise your business - how to acquire a franchise, etc. MEDIUM SCALE: Nationwide Development Expand existing franchise in the Philippines into nationwide network of at least 100 units LARGE SCALE: International Promotion Franchising to become top $ earner • Export of top Philippine franchisors Food & Non-Food Local franchisors have penetrated the US, and Asia but has yet to conquer the European market