SALES TRAINING |www.fingertec.com Thrifty Complete Fingerprint IN/OUT Access Solution for SMEs FingerTec H2i makes complete biometrics door access affordable for Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com The trend for door access system has shifted from keys to cards to fingerprint . •Elaborate on the inconvenience of keys and cards for today’s office environment. Fingerprint is the best solution in terms of convenience, and it gives employers full control. •Elaboration on the benefits of fingerprint technology also can be brought up here, in terms of uniqueness, simplicity, less intrusiveness, etc . Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com The Benefits of a Fingerprint System • Highlight a few key advantages here such as: No need the hassle of carrying a token around; Centralized data reduces overall work,; Accuracy of data – no more buddy punching. Convenience in usage Easy data management Accurate Data Provides a complete monitoring system Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com The Challenge •Elaborate pricing of simple installation of in/out reader for different brands / technology, and stress on how H2 is the most thrifty system for a complete in/out installation. • The cost to install in/out fingerprint terminals is high for a basic installation even without door accessories. • Customers then resort to installing an IN terminal with an exit push button, which tracks the incoming traffic but not the outgoing. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com The Solution FingerTec’s H2i makes it affordable to use a fingerprint system for both IN & OUT tracking at almost HALF the market price! Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Get more by paying less! 1. Elaborate that fingerprint systems such as H2i has various features that are useful to a company’s operations. H2i has all features available in the existing fingerprint access 2a. Elaborate on the two technologies that H2i possess. Stress on the speed solutions in the market such as: works, and that duplication of fp is highly unlikely. and the1way the algorithm Multi Verification2 • Fingerprint and Cards 2b. Elaborate on the 3 card technologies,, stressing on the difference between the 3, and their respective advantages. 3. Talk about 3 the importance as well as the convenience of Wiegand Wiegand Connection Availability and its various frequencies available in the market. • Able to connect to third party controller/external alarm system Multi Communication Methods Readily Available4 • TCP/IP, RS485, USB 4. Elaborate on the convenience that the TCP/IP and USB connection provide. Also explain on the less common, but yet used RS485 connection. Centralization of Data5 • 5. Explain that the TCMS is a powerful time control management software that is bundled with every package TCMS V2 offers centralization of all data from H2i for easy management Mix and match of terminal up to 999 units6 • of FingerTec products. Run through some of the key features of TCMS, and stress that the employer has full control over the system. 6. H2i allows templates from other readers be exchanged and it Buy H2i and link to other FingerTec systems without any hassle can connect to other readers as well for easy management of an entire system. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Good things DO come in small packages! And the H2i is one of them. The H2i contains all the essential features preferred in a •More than enough for any SMEs and if one user is enrolled with a biometric system couple of fingers, you can get 750 users for one reader. Contains 1500 fingerprint templates •More than enough space to store logs, and these logs are safely kept in the terminal even during power failure and lightning strikes. Carries up to 100,000 logs •Advantages: it’s light weighted, it absorbs impact and resistance, it’s robust and it can be recycled. •Elaborate on the parts in the H2i. How many boards, etc. •Show a few pictures of H2i installations in offices, main entrances, etc. ABS Less parts, less maintenance cost Smaller unit, less attractive to vandals Stylish for any office environment Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Home Security that Fits in your Palm The H2i has a balance of simple features and DIY •Mention that the H2i is small in size, and easy to be handled by the end-user as it has a simple and it non-confusing outlook. maintenance that makes suitable for home security use. •The H2i and its accessories are easy to mount and install. Although, it is recommended that the user hires a professional to connect the cabling between the 1 accessories. Small & Manageable size •Highlight accessories such as an emergency break glass, exit push button, Simple installation alarm 2 siren and backup battery, and elaborate the purpose of the accessories. Connects to Access Controller which allows for centralization of accessories and backup power3 Can be installed in multiple rooms and •Eg: Panic room, rooms that contain centralized fromvaluables one single etc. All the PC units 4 can then be centralized using the TCMS which gives the user the ultimate control. Cost effective5 •The H2i is small, compact, and has just enough features that you need, keeping unwanted costs at bay. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com What do you get when you purchase a FingerTec H2i? •Briefly explain each point, giving extra emphasis on the DIY concept and the After Sales Support point. Top Quality Hardware Extensive All-inOne CD Online Resources FCC & CE certified Strictly Monitored Quality Control TCMS V2 – extensive & user friendly software Various Language settings Product manuals & guides Online manuals & guides Product Warranty End-User support website After sales support Assistance through various online means (eg: Skype, MSN, email) Global Product Warranty for up to 24 months Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com FingerTec makes things easy! •Touch on the 8 microsites that we have including support, sales, etc. •Touch on warranty and how to get warranty claims done online.. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Installation Made Easy by FingerTec Site visits are very important in the installation process1! Take note of the surrounding features such • as: Type of door • • Number of entrances Type of security level needed •Elaborate on things you should pay attention to during site visit, which includes type of door because different door requires different sets of accessories. FingerTec offers individual accessory or packaged ones at accessory.fingertec.com. •Stress on the importance of communication/connectivity between PC and terminal because it determines the quality of data that enters into TCMS V2. •The objective is to get to know the client’s environment and be prepared for the installation day with all suffice equipment. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Scout for a good installer to connect door accessories •Recommend a good installer. Clients can be put off with a brand by a bad installation alone. Prepare door accessories Measure the position of installation •Inspect the wall – Don’t blindly hack a wall – inspect it so that you’d not ruin other equipment or cabling Installation Process Inspect wall to avoid damaging other cables during hacking Connect all cables to terminal •Test network connection – This is important, don’t install the terminal and then test it because it’d give you trouble if the connection is not working. Install TCMS V2 software in PC Test network connection between terminal and PC •Mount reader on the wall – You can opt to use an enclosure for better protection. •Explain on the two types of wall plate and in what condition it’s supposed to be used. Mount reader on the wall Test the whole system •Connect door accessories – test the whole system and make sure that you conduct a clean installation -conceal the cables appropriately. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com User enrollment and important features in the TCMSV2 • The H2i is an audio-guided terminal – so listen carefully for instructions! • A good enrollment is important in ensuring a smooth operation1. • With TCMS V2, conduct enrollment just once and on the points that TCMS V2 can be used to transfer them to all• Elaborate yourenrolled terminals transfer fingerprint 2!templates to other FingerTec terminals. Hence, do a very good enrolment once and the rest will be done via TCMS V2. • Stress on the importance to conduct good enrollment. Go through “What to look for in an enrollment” exercise? (see notes) • Once enrolment is done, make sure to verify the fingerprint to confirm that it works. • For those who do not have good quality fingerprints, register them with cards. However these cases are quite rare. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com TCMS V2 The Soul of the FingerTec system • Elaborate on the features important in TCMS V2 – vital for time attendance. • Urge them to come for a full TCMS v2 training to maximize the use of the software for the benefits of the company. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com FingerTec H2i Demonstration • Invite an audience to try and register. And then upload the templates to the software, to show transfer of data live. • Prepare H2i on a Perspex with door and show how easy to go in using fingerprint. Watch how FingerTec really makes things easy! Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com View Attendance & Print It’s all easy with FingerTec & the TCMS V2! Reports • Talk about Team Viewer and how it allows all users to check for their attendance online. • Elaborate on the many types of reports offered by TCMS v2 and they could be kept in various forms xls, txt, pdf, etc. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Frequently Asked Questions About H2i Is the H2i a master terminal or just a slave? What is the capacity of H2i, is it lower than the usual master terminal? Can the H2i integrate with all terminals or is it limited? What form of verification can be done with the H2i? How does the H2i operate without an LCD screen and a keypad? If I decide to install another FingerTec terminal after installing and using the H2i for a long period, do I have to enroll all the users into the new terminal again? Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. SALES TRAINING |www.fingertec.com Thrifty Complete Fingerprint IN/OUT Access Solution for SMEs Copyright © 2011 FingerTec Worldwide Limited. All rights reserved.