PENNSYLVANIA ASPHALT IMPROVEMENT NETWORK (PASIN) Pilot Project Report www.dot.state.pa.us Intent Pennsylvania ASphalt Improvement Network (PASIN) an initiative to develop, pilot and implement an ISO 9000-2000 based Quality Management System (QMS) from pavement design through qualification, procurement, manufacture, delivery of materials, installation, acceptance testing and maintenance of asphalt pavement www.dot.state.pa.us Intent • The objective of the Phase 1 PASIN Pilot effort was to test the construction portion of the overall Asphalt Pavement Delivery Process during the 2007 construction season. • This effort continued with Phase 2 PASIN Pilots, applying lessons learned from 2007 to projects in the 2008 construction season. www.dot.state.pa.us Who was involved Phase 1 2007 • ECMS No. 75816, Schuylkill County I 81-07M in District 5-0. Eastern Industries, Inc. • ECMS No. 57791, Jefferson Co. SR 28 Section 510 Game School Road 3R in District 10-0. HRI, Inc. PAPA www.dot.state.pa.us Who was involved Phase 2 2008 • ECMS No.79105, Lycoming County, SR 15 Section A20/A30 NB, in District 3-0. Glenn O. Hawbaker, Inc. • ECMS No. 80092, Fayette County, SR 21 Betterment in District 12-0. A. Folino / Hansen PAPA www.dot.state.pa.us PASIN Implementation Process 1. Say what you do 2. Do what you say 4. Improve it 3. Prove it www.dot.state.pa.us Quality Management System Components • • • • • • • 1 2 3 4 5 6 7 Control of Documents Control of Quality Records Control of Nonconforming Product Customer Complaints Corrective and Preventative Actions Internal Audit Management Review www.dot.state.pa.us PASIN Implementation Teams PASIN Steering Team External Audit Team Company Mgt. Team Quality Manager PASIN Impl. Team Best Practices Support Internal Audit Team www.dot.state.pa.us Process Overview • Review the Requirements of the Contract – – • Special Provision requirements Links to 408 requirements Assign Quality Manager Responsibilities – – – Authority over plant and field processes Develop quality management processes Assign documentation responsibilities www.dot.state.pa.us Process Overview • Develop HMA Production & Paving Plan – – – – – Incorporate the Production Best Practices (74) Incorporate the Paving Best Practices (42) Establish methods to monitor the key controls Incorporate capturing metrics data Address the Quality Management System Components www.dot.state.pa.us Process Overview • Establish a Management Review Team • Implement HMA Production and Paving Plan – – provided training to the plant and field personnel on the Best Practices and Key Control Points. provided training on new checklists, log reports, maintenance of records, etc. www.dot.state.pa.us Process Overview • Conduct Internal Audits – – • made up of contractor employees trained by PASIN Implementation Team Report Outcomes – – Metrics data Records of system implementation results • • – Internal audits Corrective and Preventative Action Reports (CPAR) Participate in an After Action Review www.dot.state.pa.us Results • Process successfully implemented – Implementation Plan Template was an improvement • Management closely involved – But could play a larger role • Communication links improved • Documentation improved – Non-conformances – Customer Complaints www.dot.state.pa.us Hawbaker Plant www.dot.state.pa.us Hawbaker Field Operations www.dot.state.pa.us Better Materials Plant www.dot.state.pa.us A. Folino Paving www.dot.state.pa.us Conclusions The production processes were not altered much Best Practices and Key Controls guide to success The documentation effort was greatly increased over normal procedures Uniform processes Reminders to stay on track Learning tools Electronic documentation is easily accessible company wide www.dot.state.pa.us Barriers • Industry partners must – Understand the requirements – Recognize the need to improve – be willing to adopt the system • Department staff needs to – Understand the process the contractor is undergoing – Audit the QC plan implementation – Build a comfort level that QC is improved www.dot.state.pa.us Next Steps • Finalizing the report • Recommending additional pilots in 2009 • Expanding to all Districts in 20?? • Companies applying system throughout their organization • Becoming the standard procedure www.dot.state.pa.us Thank You for your attention Rick Hetzel Bill Scott Bob Bunting 2008 PASIN Quality Managers www.dot.state.pa.us