WELCOME TO YOUR
WELLNESS PROGRAM
WHAT IS MY WELLNESS PROGRAM?
▪ The EPC Wellness Program will provide you with tools,
support and education about your health status and reward
you for participating
Step 1
Step 2
Step 3
Completion of your Personal Health Assessment (PHA)
 You receive $35 for completing
Completion of a Wellness Workshop
 You receive $65 for completing
Redeem your incentive dollars
REGISTRATION
Go to www.epcwellness.org
Click Sign Up
Today! to
create your
account
STEP 1: PERSONAL HEALTH ASSESSMENT (PHA)
A Personal Health Assessment is a confidential 15-minute questionnaire that
asks you about your lifestyle habits; such as diet, exercise, stress level or
smoking habits
Once the questionnaire is completed, you will receive a detailed report that
rates your health risks (Low Risk, Moderate Risk, or High Risk) and makes
personalized recommendations about how to better manage your health,
based on your risks
An overall wellness score is also calculated and provided
 The wellness score begins with 100 points; points are then deducted
depending on responses to questions
STEP 1: PERSONAL HEALTH ASSESSMENT (PHA)
Click Continue
to take your
Personal Health
Assessment
(PHA)
STEP 1: PERSONAL HEALTH ASSESSMENT (PHA)
STEP 1: PERSONAL HEALTH ASSESSMENT (PHA)
Click on the Print Certificate button to print a certificate of
Completion (optional)
STEP 1: PERSONAL HEALTH ASSESSMENT (PHA)
PHA answers are used to calculate a Low, Moderate, or High risk for
each category of the PHA
The main objectives of a Personal Health Assessment are to:
▪ Assess your health status and provide you tools and resources to
enhance your health
PROGRAM OUTREACH
▪ If you have not signed up for a Wellness Workshop within 30 days of
completing your Personal Health Assessment, you will receive an
email encouraging you to do so
▪ If you have not signed up for a Wellness Workshop within one week of
receiving the initial email, you will receive a phone call
▪ You will receive an email once you are half-way done with your
Wellness Workshop to encourage your continued participation
▪ You will receive a phone call after the completion of your Wellness
Workshop congratulating you for the Workshop completion and to
assist with providing you with any tools or resources that you need
STEP 2: WELLNESS WORKSHOPS
A wellness workshop is an online program that provides self-paced education
around a specific topic
You will need to complete a workshop to be eligible for the $65 incentive. We
encourage you to complete as many workshops as you like, only one
workshop will be counted toward your incentive
The workshop provides information necessary to make healthy changes and the
guidance to take action in further developing and advancing healthy
behavioral changes
▪ Articles, tip sheets, wellness tools and tasks
STEP 2: WELLNESS WORKSHOPS
Wellness Workshops range from four to 12-weeks in length
Financial Wellness
 Healthy Aging
 Job Stress
 Tobacco Cessation
 Diabetes Prevention
Personality and Stress
Cardiovascular Disease
Prevention
Exercise
Nutrition
Hypertension
STEP 2: WELLNESS WORKSHOPS
Click on Take
Action Now to
see the
available
Workshops
STEP 2: WELLNESS WORKSHOPS
You are able to sign-up to take a wellness
workshop by clicking the Signup button
You may take more than one workshop at a
time but, you must complete at least one in
order to earn the incentive
After signing up for a workshop, you can
decide to switch workshops if another sounds
more appealing
STEP 2: WELLNESS WORKSHOPS
Complete the
activities each
week to
complete your
wellness
workshop
STEP 3: REDEEM YOUR INCENTIVE DOLLARS
Earn up to $100 by completing the PHA ($35) and a wellness
workshop ($65)
Incentive dollars are paid out in the form of gift cards
There are over 200 gift cards to choose from in the Hallmark Gift
Card Center
You can order multiple gift cards in varying amounts (e.g. $100
gift card or $25 and $75 gift once the PHA and Wellness
Workshop complete, $35 gift card after PHA completion)
IMPORTANT DATES
October 6, 2014: Program Launch
April 1, 2015: Employees hired
after April 1, 2015 are unable to
participate in the program until
the following program year
August 31, 2015: Last day to
complete PHA and Wellness
Workshop to qualify for incentive
dollars
September 30, 2015: Last day to
redeem incentive dollars for gift
cards
FREQUENTLY ASKED QUESTIONS
Q: When does the program begin?
A: The program will be available beginning October 6, 2014.
Q: Who is eligible to participate in the program?
A: This program is a free benefit for employees who are currently enrolled in the EPC
medical benefits through Anthem or UnitedHealthcare and are the primary subscriber.
Q: Do I have to participate in the program?
A: No, participation is voluntary. However, by participating, you not only have the
opportunity to learn more about your health, but also to earn incentive dollars.
Q: Is participant privacy and confidentiality protected?
A: Yes. Your individual results are completely confidential and are protected by HIPAA,
GINA, and HITECH privacy regulations.
Q: Will my results affect my insurance rates or eligibility?
A: No. By law your results cannot be used to affect the cost of your insurance premiums or
your eligibility for health insurance.
FREQUENTLY ASKED QUESTIONS
Q: How long after I am hired will it take for me to have access to the portal?
A: Dependent upon eligibility file frequency and when your district enters you into Benelogic.
Q: What do I do if I have forgotten my username or password?
A: On the main page of the portal at epcwellness.org, there is a link for Forgot Password? Under
the Member Sign In section. This will help you recover your username, password of both.
Q: I tried to recover my password but I never received an email. How long should I wait for it?
A: You should receive the recovery email within a few minutes of your request. Be sure to check
your spam folder. Also, be sure that you used the same email address that you initially entered
when signing up for your account. For example, if you signed up with your work email but tried
to recover the password with your home email, you will not receive the email.
Q: What incentive dollars am I eligible for?
A: If you are an employee enrolled in an EPC health plan through UnitedHealthCare or Anthem
(as the primary subscriber), you are eligible for $35 for completion of your Personal Health
Assessment and another $65 for the completion of a Wellness Workshop for a maximum of
$100.
FREQUENTLY ASKED QUESTIONS
Q: How long do I have to complete my activities?
A: Employees have until August 31, 2015 to complete incentive activities. They have until
September 30, 2015 to redeem their incentive dollars for a gift card.
Q: How will incentive dollars be paid out?
A: Incentive dollars will be paid in the form of gift cards.
Q: What happens to my incentive dollars if gift card(s) are not ordered?
A: Employees will have until September 30, 2015 to redeem incentive dollars for a gift card.
If they do not redeem incentive dollars by that date, the dollars will be forfeited.
Q: How long should it take to receive gift card(s) after they are ordered?
A: If an employee selects a gift card that is available via email it should be received within a
few hours. If they select a gift card that has to be mailed, it can take up to two weeks to
receive.
Q: What happens if my gift card is lost, stolen or destroyed?
A: EPC is not held responsible for lost, stolen or destroyed gift cards and is unable to replace
them.
OUTREACH EMAILS AND PHONE CALLS
All eligible employees are encouraged to participate in the wellness program. By participating
you not only have the opportunity to learn more about your health, but also to earn incentive
dollars
To encourage participation employees may receive an outreach email or phone call from an
Wellness Program Engagement Specialist
Employees who have completed the PHA but have not enrolled in a Wellness Workshop within 30
days of completing their PHA will receive an email encouraging participation in a workshop
Employees who have completed the PHA but have not started a Wellness Workshop within two
weeks of receiving an outreach email would receive a phone call from the Wellness Program
Engagement Specialist to encourage participation
All employees who complete the PHA and a Wellness Workshop will receive a follow up phone call
from the Wellness Program Engagement Specialist to offer any further assistance or to answer any
questions about the program
CONFIDENTIALITY
Individual health information will not be shared
Overall participation information will be shared with
EPC in order to help focus subsequent year
programming needs
Federal privacy standards are strictly followed
CONTACT US
For questions regarding the program:
Visit: www.epcwellness.org
Call: 1.844.283.8779
Email: questions@epcwellness.org