Part 1:
For your chosen organization, answer the following questions. Do not delete any question.
the question is not applicable, write “N/A”. If you cannot know the answer, write: “No
Information”.
template
If
You can download a
of this
diagram for the class Web Page and modify it to
fit your organization.
What is the name of the organization? Answer :
Briefly describe the Business/Organization. Answer:
Q: 1. Is it a multi-product-line organization? (see 5. A. in Ch.5). If yes, chose one of its
single-product-line economic units. Identify your chosen single-product-line economic unit.
(Note: ‘product’ here means product category. )
Answer 1:
Q: 2. What is the product category of this organization?
Answer 2:
*** Marketing and Sales Cycle ***
Q: 3. What are substitute products, which compete with your product categories?
Answer 3:
Q: 4. Who are your customer categories?
Answer 4:
Q: 5. Is there a distinction between the customer and the client (as described in this chapter) for
this organization? If yes, who is (are) the clients?
Answer 5:
Q: 6. Who are your competitors?
Answer 6:
Q: 7. How large is you Marketing Function? e. g. number of employees, territories, etc.
Answer 7:
Q: 8. Explain the nature and variations (if any) of the double arrow #2?
Answer 8:
Q: 9. How large is you Sales Function? e. g. number of employees, territories, etc.
Answer 9:
Q: 10. Do you have standard products or job-shop, or both?
Answer 10:
Q: 11. If you have standard products, do your production runs are based on Order, Forecasts, or
both?
Answer 11:
Q: 12. How formal is the process of making the Production Master Schedule?
Answer 12:
Q: 13. Does the concept of PPS apply to your organization? If yes, how?
Answer 13:
Q: 14. How formal is Admin Operations in your org. ?
Answer 14:
Q: 15. What are your deliverables?
Answer 15:
Q: 16. Is there a formal quality control before sending the product to the customer?
Answer 16:
Q: 17. How does delivery information reach the Customer?
Answer 17:
Q: 18. How Customer’s Returned-Merchandise works in you org. ?
Answer 18:
Q: 19. How formal is 5-1?
Answer 19:
Q: 20. What are A/R policies and decisions in your organization?
Answer 20:
*** Purchasing Cycle ***
Q: 21. What categories of requisitions (6) are significant in your organization?
Answer 21:
Q: 22. How diligent is your purchasing function regarding their search of M-B ?
Answer 22:
Q: 23. How formal and extensive is 7 ?
Answer 23:
Q: 24. Is outsourcing (locally ? Nationally? Internationally? ) significant in your organization?
Answer 24:
Q: 25. What are A/P policies and decisions in your organization?
Answer 25:
Q: 26. Who receives the Supply delivery information at your organization?
Answer 26:
Q: 27. Is there a serious quality control at this end?
Answer 27:
Q: 28. How significant Returned-Merchandise to the supplier is in your organization?
Answer 28:
Q: 29. How formal is 5-1?
Answer 29:
*** Design Issues ***
Q: 30. How often, and /or how significant, changes happens to your products?
Answer 30:
Q: 31. Describe the double arrow 16 in your organization--if applicable.
Answer 31:
Q: 32. How the description of the product along with it BOM is produced and delivered to the
Core –Operations?
Answer 32:
Q: 33. What is the meaning of operations-design in your organization? How such design (18) is
delivered to the Core –Operations?
Answer 33:
Q: 34. How large is the administration in your organization? Is there a formal MIS function in
your organization? Do you have a CIO?
Answer 34:
*** Human Resources Issues ***
Q: 35. Describe the level of formality of the hiring, benefits, promotion, termination, and
retirement in you r organization.
Answer 35:
Q: 36. Is Payroll administered by HR. or accounting? Is any delay in payroll payment
tolerated in your organization?
Answer 36:
Q: 37. Any other peculiarity about your organization?
Answer 37:
Mini Project
Part 2:
Describe one example of a Business Procedure in your Organizing. Use a Step-Sequence in
English or create a Business Flowchart as described in
1. The Bonus Procedure, demonstrated at the end pad part of Chapter 2,
2. The Pay/Overtime Procedure in section 5.K. TRANSFERRING BUSINESS PROCEDURES TO
COMPUTER PROCESSING
3. The Sales Procedure postet on the webpage