Involving Your Captive in Multinational Programs Salil Bhalla Head of Global Fronting EMEA AIG Global Risk Solutions +44.207.954.8492 salil.bhalla@aig.com Andrew Baillie Program Director, Global Insurance – Property The AES Corporation +1.703.682.1213 andrew.baillie@aes.com Recording of this session via any media type is strictly prohibited. Page 1 Speaker Information • Salil Bhalla, AIG Global Risk Solutions Head of Global Fronting EMEA Salil joined AIG over 20 years ago and has held several roles in Bermuda, Continental Europe and the UK focusing on captive and multinational programs. • Andrew Baillie, The AES Corporation Program Director, Global Insurance – Property Andrew has been working with AES since 2006 and oversees a large multinational property program that involves over $50bn of assets in more than 20 countries. Recording of this session via any media type is strictly prohibited. Page 2 What to Expect After attending this session, participants will gain a better understanding of: • How to implement and manage a global captive fronting program • Using a captive as a vehicle to finance and manage internal risks • Overcoming the inevitable challenges of a global program • The importance of managing the claims process Recording of this session via any media type is strictly prohibited. Page 3 The Theory of Using a Captive for International Risks Recording of this session via any media type is strictly prohibited. Page 4 “I think there is a world market for maybe five computers.” – Thomas Watson, Jr., Founder & Chairman of IBM, 1943 Recording of this session via any media type is strictly prohibited. Page 5 C020513 Coverage Options for Multinational Companies Three main options for multinational companies to obtain cover for foreign exposures. Controlled Master Program (CMP) Local Global Policies issued in countries to cover local exposures. Each local policy is issued by an insurer licensed in that particular country. Policies issued in the client’s home country covering its worldwide exposures. Global policies are issued by insurers licensed in the client’s home country A CMP includes both local policies and a master policy providing worldwide coverage. Recording of this session via any media type is strictly prohibited. Page 6 C032813 What Is a Fronted Program? • A form of reinsurance or indemnification whereby a commercial insurance company (the “fronting company”): – Issues an insurance policy to an insured, and then – Fully or partly transfers this risk either through a reinsurance agreement with the insured’s captive or an indemnification agreement with the insured or its parent company. • This arrangement is typically put in place when a company needs to: – Meet a regulatory requirement for locally admitted policies, or – Evidence insurance for other business reasons but wants to retain all or a portion of the underwriting risk. • The fronted program provides local certificates and evidence of insurance to help satisfy compliance, lender or other requirements. • A fronted program allows for claims to be handled and settled locally. • The fronting company charges a fee to assume the credit, operational and regulatory risk inherent in the issuance of a policy. Recording of this session via any media type is strictly prohibited. Page 7 C032713 Lines of Business for Captive Programs • Property / Business Interruption • Extended Warranty • Automobile (Liability & Physical Damage) • Aviation • General & Products Liability • Marine • Workers’ Compensation & Employers Liability • EIL • Fidelity • Employee Benefits • Professional Liability / E&O • Emerging Risks such as Cyber • Surety Recording of this session via any media type is strictly prohibited. Page 8 C091813 Involving a Captive in International Risks Takes Time and Work Inception Oct Nov Dec Jan Feb Appointment process Agree on service requirements Understand program placement strategy Finalize fronting requirements Agree on premium allocation methodology Overseas network instructions Finalize service plan Agree on premium allocation/cash flow Finalize policy documentation requirements Agree and issue claims protocol Completion of legal documents and collateral instruments Recording of this session via any media type is strictly prohibited. Page 9 C112912 And There Are Challenges • Insurance/reinsurance regulations in each country • Restrictions on the exportation of risk • Cash before cover territories • Tax considerations • Compulsory covers and pools • Rules governing policy wordings • Currency restrictions • The need for compliance Recording of this session via any media type is strictly prohibited. Page 10 C030513 Special Country Requirements* – BRIC China • Reinsurance restrictions • 80% maximum cession Russia • Manuscript wordings difficult • Need for local retention and reasonable reinsurance commission Brazil • Compulsory 40% reinsurance cession to local market • Registered reinsurers required *As of December 31, 2012. India • Offer reinsurance to local market • Application for cash transfer Recording of this session via any media type is strictly prohibited. Page 11 C041513 Reinsurance Kazakhstan: New local retention requirements passed January 2012. Germany: The German Pharmaceutical Act was recently amended to require reinsurance cessions and retrocessions under local and Freedom of Service policies covering German pharmaceutical risks to be ceded to “independent” reinsurers. India: Effective April 1, 2012, the Indian Regulator will require overseas reinsurers to submit information on their management, financials, and home licensing prior to accepting any insurance/reinsurance or retrocessions from India. Brazil: In 2011, local regulations governing the exportability of reinsurance took effect. Kenya: A compulsory 18% cession of all treaty reinsurance has been extended until December 31, 2015. Argentina: 2011 regulatory changes restrict reinsurance exportability outside Argentina, and limit foreign currency exportability. Recording of this session via any media type is strictly prohibited. Page 12 C032813 Cash Before Cover CIMA: As of October 1, 2011, the insurance law that governs in 14 countries in Africa has been amended to include a “cash before cover” requirement. Panama: On April 3, 2012, Panama implemented a new insurance law that sets forth certain requirements related to premium payments. Ethiopia: The Federal Government of Ethiopia has implemented a new “No Premium, No Cover” rule, by which insurance policies issued without full collection of the premium are considered void. Nigeria: Effective January 1, 2013, Nigerian insurance policies may only be issued once the entire corresponding premium has been collected. Taiwan: The Taiwan Non-life Insurance Association (“NLIA”) is pushing for the implementation of cash before cover for auto insurance to take effect in 2013. Nepal: While already in application, the Regulator only recently started to tighten the cash before cover requirement in Nepal. Recording of this session via any media type is strictly prohibited. Page 13 C032813 Canada: The Canadian Tax Authorities in the province of Manitoba have announced that premiums received for policies incepting or renewing on or after July 15, 2012 will be subject to a retail sales tax of 7%. Guatemala: Guatemala’s Reinsurance Tax increased from 3.1% to 5%, effective January 1, 2013. Taxes Europe: While Romania and Italy had tax decreases in some areas, increases were noted in Cyprus, Denmark, Finland, Hungary, and the Netherlands Honduras: Effective April 30, 2012, a reinsurance “transfer” tax of 0.15% applies to reinsurance premiums paid to overseas reinsurers Israel: Effective September 1, 2012, the tax on commissions paid to Israeli brokers was increased from 16% to 17%. Nicaragua: Effective January 1, 2013, all reinsurance transactions, including assumed reinsurance from a local carrier in Nicaragua, are subject to a 1.5% reinsurance tax. Australia: Effective October 1, 2012, the Australian Capital Territory state government enacted a phased reduction in stamp duty rates on all insurance policies until July 1, 2016, at which point all policies will be exempt. Colombia: Effective August 22, 2012, a new 2% Fire Brigade levy applies to insurers that issue property and energy policies covering petroleum, mining, or petrochemical companies. Recording of this session via any media type is strictly prohibited. Page 14 C032813 Compulsory Coverage Germany: Effective January 1, 2013, the law requires financial investment intermediaries to be covered by professional liability insurance with minimum limits. There was a transition period until July 1, 2013, by which date these intermediaries must have this cover in effect. Switzerland: A proposal for a mandatory earthquake insurance bill was presented to the Swiss Federal Council in March 2012. Czech Republic & Slovakia: Following the implementation of the European Environmental Liability Directive (ELD) in 2007, a compulsory financial security for certain operations is required. Uzbekistan: Motor TPL cover is compulsory in Uzbekistan with a current limit of USD 3K. The Ministry of Finance has recommended that this limit be increased to USD 5K. Russia: Owners of “hazardous facilities” in Russia are subject to new compulsory insurance requirements. Korea: A new law requires each occupant of a multitenant building to insure their liability for the spread of fire. Azerbaijan: In 2011,Compulsory Property coverages were established in Azerbaijan. Recording of this session via any media type is strictly prohibited. Page 15 C032813 Manuscript Wording Honduras: Manuscript policies must be filed and approved by the regulator before use, UNLESS the local policy is issued as part of a multinational program and is reinsured 100% overseas. Brazil: Although not prohibited by law, the local regulator is making it more difficult for insurance companies to file and approve manuscript wordings. Thailand: All manuscript wordings must be filed and approved by the local regulator before they can be used for new and renewal accounts. Recording of this session via any media type is strictly prohibited. Page 16 C032813 Enforcement Actions Switzerland: • Swiss law requires brokers to be covered by professional indemnity insurance • In 2009, Swiss authorities voided a professional indemnity purchased by a Swiss broker from a foreign insurer • The broker was subsequently not admitted to practice in Switzerland Brazil: • U.S. company sold life insurance through hundreds of local agents without a license for at least 10 years • Brazilian regulator (SUSEP) assessed a fine of USD $6.2 billion in late 2011 • SUSEP indicated it is investigating 10–20 foreign insurers and plans to bring legal proceedings shortly India: • In 2011, the Indian Tax Authority taxed an Indian subsidiary of a German company for claim payments received under its German parent company's master (or global) policy • The Authority's investigation revealed that the claim payments to the parent were for losses suffered by the subsidiary for a fire at its warehouse in India • The Authority argued that the claim payments to the parent were to evade local taxes and assessed the corresponding taxes on the Indian subsidiary Argentina: • Argentine law contemplates fines of up to 25 times the premium for insureds and agents for violations • In 2010, an Argentine insured and broker were fined 8 and 15 times the premium, respectively, for purchasing non-admitted insurance from a U.S. insurer Recording of this session via any media type is strictly prohibited. Page 17 C032813 Overcoming Challenges Through a Partnership Approach Challenge Issue Issue Action Territorial spread Your fronter has no formal representation in certain territories Utilize an experienced fronter with established local partners with the required knowledge, experience, and capabilities Local servicing and service standards Lack of service support at the local level and or inconsistent service at a program level Utilize a Service Level Agreement with KPIs to ensure consistent service standards across the program Monopolistic and/or stateowned local insurers Problematic and heavily regulated environment Utilize local market knowledge, experience, and relationships with local authorities Compulsory cessions and/or local retentions Erosion of exportable premium Utilize local market knowledge, experience, and relationships with local authorities Exchange control regulations Impact on remittance of exportable premiums Utilize local market knowledge, experience, and relationships with local authorities Claims handling in unsophisticated markets Ensuring technical claims are handled appropriately and reinsurers are aligned with the claims settlement process Utilize an agreed panel of approved loss adjusters and issue a claims protocol / bulletin to ensure consistent claims handling across the program Manuscript policy form Not permitted in all markets Ensure that local wordings are acceptable. Recording of this session via any media type is strictly prohibited. Page 18 C091813 The AIG Network AIG provides multinational insurance and services through the largest network of wholly owned operations of any property and casualty insurance operation, spanning more than 90 countries and jurisdictions. Restricted Countries Owned Operations AIG-affiliated entities are able to provide admitted coverage (including on a Freedom of Services basis) in approximately 100 jurisdictions (including nonsovereign jurisdictions) Network Partners AIG is able to provide cover in an additional 118 jurisdictions through its Recording of this session via any media type strictly prohibited. relationship withisNetwork Partners Page 19 Practical Examples Recording of this session via any media type is strictly prohibited. Page 20 The AES Corporation • Based in Arlington, VA • Operates in 21 countries on 5 continents • 21,000 employees • Annual revenues $15.9bn • Over 37,000 MW of generating capacity • Building new assets in 5 countries • Many development plans under consideration Recording of this session via any media type is strictly prohibited. Page 21 C030513 Why AES Chose a Captive Solution • AES business style was historically decentralized • Identified scale efficiency opportunity for insurance purchasing • Aim for product consistency – policy language, limits, insurers – all providing balance sheet protection • Using the captive as a true Risk Management tool in areas of risk engineering, optimum deductible structures and only offering cover appropriate to needs of individual assets – Risk Informed Decision Making • AES chose onshore domicile (VT) for captive location Recording of this session via any media type is strictly prohibited. Page 22 C030513 Challenges – Wording • Using a company-developed manuscript or local form policies • Choice of language in local policy documents – how do you actually know what it says? • Local rules mandating use of specific policy forms or “normal market practice” • Requirements for regulatory approval of manuscript wordings • How to ensure concurrency between local form, master and reinsurance wordings • Examples – valuation language (RCV, ACV, 2 x ACV options ) or policy style (all risks or named perils) Recording of this session via any media type is strictly prohibited. Page 23 C030513 Challenges – Taxation and Other Costs • Your need to understand the total costs of issuing the policy – – – – – – Reinsurance taxes (may be hidden to local insured) Local insured payable taxes VAT/IPT/IVA (will be visible to local insured) Fronting fees Commissions and cession fees Government charges Foreign exchange and timing exposures • A premium base of $100 can easily become a local cost of $150 or more • Do you receive the same % level of risk as premium? Recording of this session via any media type is strictly prohibited. Page 24 C030513 Challenges – Coinsurance • A local coinsurance % may be mandatory or encouraged by local regulators • Selecting local partners – – – – Solvency and quality of partners Consistency of following intended policy terms and conditions Ability to pay and willingness to pay claims Experience of dealing with type of cover required • Who sets the policy terms and conditions, e.g. premiums, deductibles and develops the policy language • Having local coinsurers can be beneficial for high risk locations to allow spread of risk Recording of this session via any media type is strictly prohibited. Page 25 C030513 Challenges – Currency • Currency affects all financial limits on policy – • • • • • • Overall limit, sub-limits, premiums, claims Choice of currency on policy (local or international, e.g. USD) Managing concurrency with reinsurance Local regulations may mandate a local currency policy Regulatory oversight of all currency exchanges Who owns the currency risk upside and downside? Currency impact on policy valuation and claims adjustment Recording of this session via any media type is strictly prohibited. Page 26 C030513 Handling International Claims • Protecting reputation is always a priority for large losses • Are there local rules mandating how claims are handled with regulated processes and timelines? • Is the business subject to public tender processes for asset repair or replacement? • Are there suitable local adjusters and experts? • Managing the impact of currency risk in repairs • Is the priority asset repair or revenue restoration – use of expedited repair or temporary repair solutions • Can you get parts, equipment and labor to the repair site? Recording of this session via any media type is strictly prohibited. Page 27 C030513 Managing Stakeholders – Subsidiaries • Understanding local business circumstances • Be aware of conflicting budget priorities • Local vendors will always be knocking on your door with offers of assistance • Be able to explain the values of participation in global program – Scale efficiency, broad wordings and services, balance sheet protection, additional profitability for parent, access to engineering resources, lender compliance, etc. • Use of benchmarking tools Recording of this session via any media type is strictly prohibited. Page 28 C030513 Managing Stakeholders – Local Partners • Who is the local partner – government, investor, bank, joint developer – do they have other business interests that they want to support, e.g. local insurance company? • What is the ownership % for each party, how is the shareholder agreement structured? • “Related party” transactions • Independent directors Recording of this session via any media type is strictly prohibited. Page 29 C030513 Managing Stakeholders – Lenders • Without the lenders finance, the project dies so they have a critical role • What does a lender expect for insurance limits, coverage, deductibles and insurer security? • Is required cover “commercially available at reasonable terms” • Handling non-compliance and waiver requests • Priority of access to insurance for shared limits and priority of payments to designated accounts above $ limits • Local lenders or international lenders including institutions such as World Bank and International Development Funds Recording of this session via any media type is strictly prohibited. Page 30 C030513 Questions and Final Comments Recording of this session via any media type is strictly prohibited. Page 31 Disclosure AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds. Insurance coverage is account specific and is governed by actual policy language. This presentation does not constitute an offer to sell any of the insurance coverage or other products or services described herein. We do not provide legal, credit, tax, accounting or other professional advice, and you and your advisors should perform your own independent review with respect to such matters as they relate to your particular circumstances and reach your own independent conclusions regarding the benefits and risks of any proposed transaction or business relationship. © American International Group, Inc. All rights reserved. American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig | Twitter: @AIGinsurance | LinkedIn: www.linkedin.com/company/aig Recording of this session via any media type is strictly prohibited. Page 32 C013014