Chad Eckerlin The world’s largest maker and marketer of branded consumer lawn and garden products Reported $3.14 billion in net sales Operates primarily in North America, along with businesses in Europe and Asia Pacific An Ohio Corporation Resulted in the 1995 merger of The Scotts Company and Stern’s Miracle-Gro Products, Inc. Divided into 3 Segments Global Consumer “Do it yourself” Lawn Care Net Sales $3.14 Billion Gardening and Landscape 7% Home Protection 9% Outdoor Living Global Consumer Global Professional Global Professional Commercial Nurseries Scotts LawnService 84% Greenhouses Specialty crop growers Scotts LawnService “Do it for me” Residential/Commercial lawn care in United States 2ND largest U.S. lawn care service business Government manipulation of currency and other international regulations Compliance with environmental and other public health regulations Exchange Rates FIFRA Higher Rates of inflation U.S. EPA than in the U.S. Difficulty obtaining distribution and support Less protection of intellectual property under foreign laws Food Quality Protection Act Regulations in the EU Regulations in Canada Fluctuating Prices of Certain Raw Materials Urea Resins Fuel Sphagnum peat Grass seed Wild Bird Food Components Adverse Weather Conditions Soil Conditions Reduced Discretionary Spending High Unemployment Urbanization Shift to apartment living Decline in construction of new houses Decline in size average of yard Declining Consumer Confidence Consumers wanting to meet neighbors expectations of lawn Brand Loyalty Potential New Customers Research and Development Web 2.0 Blogging Reviews E-Commerce The ability to shop online Perceived value of Convenience Social Networking Facebook Twitter LinkedIn Factor Trend Evaluation Impact (1 = low; 5 = High) Rank in terms of Importance Political •Government manipulations of currency •Environmental regulations •International regulations •Regulations in EU •Regulations in Canada • Opportunity •Threat •Threat •Threat •Threat •5 •5 •5 •5 •5 2 Economic •Fluctuating Raw Material Prices •Adverse Weather Conditions •Reduced Discretionary Spending •High Unemployment •Drought • Decline in construction of new houses • Decline in size average of yard • Urbanization and shift to apartment living •Opportunity/Threat •Opportunity •Threat •Threat •Opportunity • Threat • Threat •Threat •5 •4 •5 •4 •5 •5 •4 •5 1 Social •Declining Consumer Confidence •Consumers wanting to meet neighbors expectations •Threat •Opportunity •3 •4 3 Technological •Web 2.0 •E-Commerce •Social Networks •Opportunity •Opportunity •Opportunity •2 •2 •2 4 High competitive market Internationally Regionally Locally Low start-up costs Lawn Care Service Industry Distribution Channels Need of suppliers Compliance with health regulations FIFRA U.S. EPA Food Quality Protection Act Regulations in the EU Regulations in Canada Already Established Brand Loyalty/Awareness Trusted Brand Name Research and Development Financials Market Share Leaders Nature of Barrier Extent of Barrier Supply-side of economies of scale High Demand-side benefits of scale High Capital Requirements Low Incumbency advantages independent of size High Customer-switching costs Low Unequal access to distribution channels High Restrictive Health Regulation Policy Very High Rely on numerous vendors in United States and Europe Negotiation of contracts with favorable terms directly with vendors Entered into arrangements to partially mitigate the effect of fluctuating direct and indirect fuel costs 420,000 gallons of fuel 62,000 tons of urea Rely heavily on third-party manufactures Decreased control over production process and quality control Substitute manufactures may not be available Significant Customers The loss of any of these customers could have a material averse effect on their financial condition Global Consumer Segment Home Depot Lowe's Walmart 25% 47% 28% Buying Power is STRONG No Contract Industry Price Negotiation Economic downfall = Price > Quality Significantly dependent upon key retailers Increasingly sensitive to deterioration in the financial condition Negatively affected by changes in the policies of their retailers, such as inventory destocking limitations on access to shelf space price demands The threat of substitutes is HIGH... Budgeting and fixed income customers may rather spend money on other expenditures Put it towards monthly bills Activities on weekends Social Events Savings Entertainment Compete against private- label as well as branded products Internationally Primary Competitors Spectrum Brands Bayer AG Bayer AG Central Garden & Pet Compo GmbH Company Enforcer Products Green Light Company Lebanon Seaboard Corporation Westland Horticulture Variety of local companies Price Discounts Financial Resources and Research Departments Advertising Product Innovation Product Quality Brand Strength (Trademarks, Patents and Licenses) Service Improvements Supply Chain Competency Relationship with Major Retailers Field Sales Support Factor Evaluation Intensity of Rivalry Strong Force(High demand in service, seasonal, small start-up costs) Buyer Power Strong Force (Users choose price over quality. Retailers: inventory destocking, limitations on access to shelf space, price demands) Supplier Power Strong Force(Having to negotiate contracts with major vendors) Threat of Substitute Products Strong Force ( Due to consumers willing to spend luxury expense on other expenditures) Threat of New Entrants Strong Force(unlimited amount of small local services) Demand is driven by consumer income and commercial real estate construction. The profitability of individual companies depends on anticipating demand for various types of plants, and an efficient distribution system. Large operators have economies of scale in distribution. Small operators can compete successfully by raising specialty plants or serving a local market Spectrum Brands Bayer AG Central Garden & Pet Company The Scotts MiracleGro Company Product Line Sales $ 341 (million) $6.8 (€ million) $683.1 (million) 3.14 (billion) Sales Growth 19% 4.9 % • - 5.6% 5% Segment Net Income (million) $ 40 $1.4 (€ million) $53 212.4 Generic Strategy •Reaching a broad array of household insecticides: • Spiders • Roaches • Ant Killers • Etc. •Improving quality of fruit and vegetables •Improving plant traits •Safeguarding Harvests •Global Support for Farmers •Offering both premium and valueoriented branded products •Producing Wal-Mart Private Label Brands •Helping consumers obtain the lawn they want •Improving consumers gardens •Helping protect homes from insects •Enjoying outdoor living experience Spectrum Brands Bayer AG Central Garden & Pet Company The Scotts Miracle-Gro Company Key Products/Services •Rodenticides •Herbicides •Plant foods •Herbicides •Fungicides •Insecticides •Seed Treatments •Grass seed •Wild Bird Feed •Insect control •Lawn and Garden Care Products •Decorative Outdoor Patio •Lawn Care •Gardening and Landscape •Home Protection •Outdoor Living •Horticulture •Lawn Service Key Brands •Cutter •Repel •Hot Shot •Spectracide •Prosaro •Stratego •Aviator •Xpro •Luna •AMDRO •Ironite •Wal-Mart Private Label Brands •Sevin •Smart Seed •Scotts •Turf Builder •Miracle-Gro •Ortho •Roundup Key Customers •Wal-Mart •Home Improvement Centers •Mass Merchandisers • Hardware Stores • Grocery Stores • Drug Chains •Farmers •Breeders •Growers •Food Trade • Wal-Mart • Home Depot • Lowe’s •Price Sensitive Customers •Global Consumer •Global Professional •“Do it for me” Consumers • Home Depot •Lowe’s •Wal-Mart Marketing Focus Sales Distribution Observation Spectrum Brands •Perceive value of alternative for consumers who want products that are comparable to but sold at lower prices than premium-priced insecticide brands. Focused on a broad range of insecticides. • United States •Spectrum Brands based marketing efforts towards a specific problem “Insecticide” by offering various insecticide products • Global Consumer Bayer AG •Development, production and marketing of a wide range of products for the green industry, garden care, nonagricultural pest and weed control, as well as seeds and traits for food trade and farmers. •Global • Bayer AG is a very diverse company that offers products based on technology, health care, and crop science • Global Professional • Global Consumer Central Garden & Pet Company •Premium products are focused on meeting consumer needs through product performance, innovation, quality, upscale packaging and retail shelf placement. Value products are focused on promotion of the quality and efficacy of value brands at a lower cost. •United States • Central Garden & Pet Company offers premium products and value products • Global Consumer • Differentiates with outdoor decorations and Pet Supplies The Scotts MiracleGro Company • Leading manufacturer and marketer of branded consumer lawn and garden products, with products for professional horticulture as well. Focusing more attention towards global consumer segment. • Global • The Scotts Miracle-Gro Company reaches each segment in the lawn care industry: • Global Consumer • Global Professional • Lawn Service Competitive Advantage Spectrum Brands • Discounted Price • Product Packaging and Design Innovation • Perceived Product Quality • Insecticides • Diverse Business Portfolio Bayer AG • Intensive Research and Development • Farmers Globally • Food Trade • Diverse Business Portfolio • Product Development • Innovation •Strong Financial Backing Central Garden & Pet Company • Premium and Value Brands • Wal-Mart Product • Quick Response to Preferences • Product Placement • Private Label Products The Scotts Miracle-Gro Company • Brand Name Recognition • Creative Marketing, Promotion and Distribution • Intensive Research and Development • Global • Brand Loyalty •Brand Awareness • Product Features and Enhancements •Strong Financial Backing Spectrum Brands Bayer AG Central Garden & Pet Company The Scotts MiracleGro Company Product Scope •Broad range of insecticides •High Quality •Relative Low Cost •Exterminate Insects •Environmentally Safe •Herbicides •Fungicides •Insecticides •Seed Treatment •Non-agriculture pest and weed control • Safety • Quality Control •Broad Range of Products with price variances of quality •Home Protection •Outdoor Living •Lawn Care •Gardening and Landscape •Home Protection •Outdoor Living •Horticulture •Lawn Service •High Quality Geographic Scope •North America •Europe •North America •Asia/Pacific •Latin America/Africa/Middle East •North America •North America •Canada •EU •Asia/Pacific Core Competence •Household Insect Control •Well known products throughout other market segments •Health Care •Crop Science •High Tech •Research and Development •Premium and Value Brand Products •Outdoor Decorative •Pet Food Industry •Retailer Relationship •Manufacturing •Marketing •Retailer Relationships •Research and Development •Brand Awareness Regional Operating Offices Getting “Closer” to the consumer Reaching distinct needs in various regions Research and Development Advancements of old products Customer Orientation Reaching different demographics Hispanics Retirees “Snow Birds” Higher Prices of Raw Materials Condensing the market size Higher Barriers to get in Demand for Underdeveloped Countries Droughts Adverse Weather Conditions Demand in Seed and Crop Market Double Digit increases in people growing vegetables by region Decrease in retailer store expansions Major retailers focusing on increasing same store sales Regionally Relevant Differentiating product labels Spectrum Brands Bayer AG Central Garden and Pet Company The Scotts MiracleGro Company Characteristics of People/Organizations •Family •Gardener •Lawn Cultivator •Farmers •Gardeners •Professional Harvesters •Adults over 55 years old •Empty Nesters •Baby Boomers •Hispanics •“Snow Birds” Retirees •Family •Professional •Land Cultivator Purchase/Use Situation •Prevent Insecticides •Cheap Purchase •Quick decision •Brand loyalty •Similar to an Insurance Expense •Safety •Harvest Control •Long Purchasing behavior •Price Negotiation •Quick Decision •Cheap/Premium Purchase •Luxury Expense •Brand Loyalty •Fertilize and Weed Control Lawn •Purchasing behavior involves research, time Users’ Needs and Preferences for Product Characteristics •Price > Quality •Brand Awareness •Product Similarity •Product Similarity •Quality •Research and Development •Seed Control •Product Similarity •Price=Quality •Brand Awareness •Product Similarity •Quality > Price •Brand Awareness Spectrum Brands Bayer AG Central Garden and Pet Company The Scotts MiracleGro Company Characteristics of people/Organizations •United States •Wal-Mart •Drug Stores •Retail Stores •Farmers •Scientists •Food Trade •Food Quality Control •Global •Home Centers •Mass merchants •Independent nurseries •Hardware Stores •Wal-Mart •Home Depot •Lowe’s •Lowe’s •Home Depot •Wal-Mart •Regionally Disbursed •High Profits •Global Purchase/Use Situation •Stock shelves •Brand Awareness •Lower Cost Option •Insecticides •Low Volume •High Volume •Brand Awareness •Research and Development •Underdeveloped Countries •Stocked Shelves •High Volume •Quick change of preference •High and Low Cost Option •High Volume •Stocked shelves •Brand awareness •Seasonal •Lawn and Garden Retailers Users’ needs and preferences for product characteristics •Price •Broad features of insecticides •Safe Harvesting •Quality •Price =Quality •Differentiation •Outdoor Decorative •Outdoor living specialization •Quality •Desired Features •Service Requirements SMG Bayer AG Central Garden and Pet Company Spectrum Brands Social Media doesn’t appear to be a factor within this industry when reading past annual reports. I consider social media a huge factor within this industry due to the high power of the buyer. Could have an adverse impact on reputation or vise versa through: Reviews Comments Blogs Twitter Feed The Scotts Miracle-Gro Company faces competition from key competitors that already fill a niche with several other industries. Segmentation is a huge factor. Spectrum Brands: Focusing on the Insecticide aspect of the market while touching base on other industries. Bayer AG: Playing a huge role in the trending consumer education of vegetable growing and crop science, while maintaining R&D of health care. Central Garden and Pet Company: Focusing on the price sensitivity of consumers, offering both premium products as well as value products. In doing so, they are pertaining to their niche as well in the pet food industry. The Scotts Miracle-Gro Company should not take lightly of any of these competitors. The following are all key factors that play a huge role within this industry. Research and Development Funding Supplier Relationships If The Scotts Miracle-Gro Company does not change it’s strategy model with trends in this industry we may see a new market leader! Retail Centric Philosophy (Past) Respond to the needs of retail partners Drive growth through retail channels Improve market share Continue to be a best-inclass supplier Regional Model (Present) To develop plans, programs and products that are specifically focused on the distinct needs of gardeners in various regions throughout the United States Florida Texas California Illinois New York 3,500.00 3,000.00 2,500.00 2,000.00 Net Sales 1,500.00 Gross Profit 1,000.00 500.00 0.00 10' 09' 08' 07' 06' 3,000.00 2,500.00 2,000.00 2010 2009 1,500.00 2008 1,000.00 2007 2006 500.00 0.00 Global Consumer Global Professional Scotts Lawnservice Corporate & Other We will Gro by… Focusing on core business Extending reach into new markets Providing products for garden-inspired lifestyles Using knowledge about consumers to better serve their needs We will Excel by… Developing a high-performance culture Driving innovation in all areas Forging stronger relationships with retail partners Strengthening infrastructure Demonstrating corporate responsibility We will Win by… Creating a dynamic, productive workplace Increasing market share Enhancing shareholder value Making a positive difference in communities North America International Scotts LawnService Corporate & Other 8% 6% 15% 71% Support North American sales force Expand relationship with the consumer Radio and print media Launching state-of-the-art Website Online community for gardeners Strengthening efforts in NASCAR Global Consumer Global Professional Scotts LawnService Corporate & Other 6% 8% Upgrade technology platform and provide more globally uniform process Regionalized manufacturing and distribution footprint 10% 76% Driving brands with consumers Building on a history of innovation Further assist retail partners Global Consumer Global Professional Scotts LawnService Corporate & Other 8% 5% Driving out costs with supply chain Invest in game-changing innovation Leveraging sales force Continue to invest in further strengthening the relationship with the consumer Transform supply chain platform in the U.S. 12% Driving growth platforms Develop and leverage the proprietary technologies in Global Professional business 75% Determinate Smith & Hawken Focus on core consumer business “Old School” Lessons Marketing Innovation “Feet on the street” Advertising Investment 8% 5% Global Consumer Global Professional 9% Increased spending over 13% Seasonal Sales Force 30% more in store hours “Local” Opportunity Regional offices in Florida, Texas, and California 78% Scotts LawnService Corporate & Other Reaching Hispanic Consumers West and Southwest Regions Partnership with Los Angeles’ Chivas USA Hispanic TV Advertising Spanish Version Website Essentials for “Snowbirds” Marketing program that educates these homeowners on the core products best suited to get their lawns, homes and gardens in shape for the winter season. 9% 7% Global Consumer Global Professional Consumer Education Partnered with Martha Stewart Living Omnimedia and The Home Depot to educate tens of millions of consumers Regionally Relevant Label change Local knowledge 84% Scotts LawnService Global Consumer Global Professional Scotts LawnService The Market is highly competitive and many competitors sell their products at lower prices Higher Cost Leading manufacturer and marketer Most recognized brand names in the industry Home Centers Mass Merchandisers Warehouse Clubs Hardware Chains 2,500 full-time and seasonal in-store associates Nurseries Garden Centers Food and Drug Stores Distributors and Common Carriers North America Strategically Placed Europe UK, Canada, France, Germany Regional Supply Chain Manufacturing and distribution strategies Leverage growing media’s low-cost model to store and distribute fertilizer regionally along with growing media products Rationalize the 3rd party mixing warehouse network Invest in regional fertilizer and liquids production capacity Ortho Roundup More new product launches in Roundup Pump n go 2009 than any year in Ortho’s 103 year history Focusing on the eco-minded consumer Strengthening core weed and insect businesses New advertising campaign Successful entrance into rodenticide category $100M category No category leader most successful new product launch Extended Control Poison Ivy Tough Brush Europe Product Development Regional Relevant New Products Improved Products Innovation Research and Development Find niche in each region Product Label Change Resource Description Benefits Product • With such a wide variety of solutions to all problems relating with the lawn, they are able to establish a broad variety of consumers to help with their lawn needs. • Touching every aspect of the lawn and garden market • Trusted brand • Brand Loyalty • Perceived value of quality Retail Partners • Home Depot • Lowe’s • Wal-Mart • Bringing over 80% of the Global Consumer segment with just these three retail partners. Partnerships • Cincinnati Reds • Chivas’ • Martha Stewart • National TV recognition with professional organizations such as Cincinnati Reds, and Chivas’. Martha Stewart is a great partner with educating consumers about their lawn. • Branching out to other consumers nationally Inbound logistics • Urea • Resins • Fuel • Sphagnum Peat • Grass Seed • Wild Bird Food Components Production • All products containing pesticides must comply with FIFRA and be registered with the U.S. EPA and similar state agencies before they can be sold or distributed. • Product Quality • Order Fulfillment • Quality Expectation Outbound logistics •Ordering • Order Fulfillment • Emergency Load •Inventory Management • Transaction Management • On Time Delivery Marketing & Sales • Account Management • Pricing • Invoicing • Understanding the value of the product • Understanding what customer needs Strength (Internal) • Brand Name • Track Record of Innovation • Field Sales Force • Supply Chain • Management Team • Research and Development • Advertising Weakness (Internal) • High Overhead Costs • Product Recall • Discontinued Operations • Environmental Costs • Pending Legal Proceedings Opportunity (External) • Government manipulations of currency • Fluctuating Raw Material Prices • Adverse Weather Conditions • Drought • Consumers wanting to meet neighbors expectations • Web 2.0 • E-Commerce • Social Networks Threat (External) • Environmental regulations •International regulations •Regulations in EU •Regulations in Canada • Reduced Discretionary Spending •High Unemployment • Decline in construction of new houses • Decline in size average of yard • Urbanization and shift to apartment living • Declining Consumer Confidence The growth of SMG over the past decade was based on retail partners. Since about two-thirds of sales in the United States are generated by just three major retailers, success was dependent upon the ability to drive growth through their channels, improve market share, and continue to be the best-in-class supplier. Future success can no longer be based solely on a retail-centric philosophy. Nearly all of the retail partners around the world are now focused on growing by increasing same-store sales, not by new store expansion. With increased expenditures of R&D and Marketing and advertising, SMG will have the ability to become innovative to enhance product features and provide a strategy within each region, becoming more relevant to consumers.