Khula Enterprise Finance Ltd Corporate Strategy 2011-13 Economic Development Parliamentary Portfolio Committee Venue: Parliament: Cape Town 24th August 2010 1 Presentation Outline SECTION 1: KHULA & THE AREA WITHIN WHICH KHULA OPERATES Khula’s Mandate, Vision and Mission Focused Area Government’s focused area Financing Gap Filled by Khula SME Financiers SECTION 2: KHULA’S HIGH LEVEL STRATEGIC INTENT Overview of Khula’s Business Operations Khula’s Activities Highlights of Strategic Priorities Strategic Goals: 2011 – 2013 Focusing Financing Programmes Strategic Goals: 2011 – 2013 SECTION 3: KHULA’S PRODUCTS Product offering RFI’s strategic priorities Profile of Existing RFIs Credit Indemnity Utilisation Khula’s Public Sector Funds 2 Presentation Outline ....(Cont) Khula’s Private Sector Funds Impact of Khula Funds Khula’s Products’ historical performance Mentorship Programme Khula Properties Geographic distribution of property Portfolio Properties’ Strategic Intent Corporate Balanced Scorecard 2010/11 3 Section 1: Khula & the area within which Khula Operates 4 Khula’s Mandate, Vision and Mission Mandate To address market failures in the SME finance sector by leveraging and unlocking private sector and other developmental funding for the creation of a vibrant SME sector. Khula’s main focus should be on facilitating access to finance by SME; maximising development impact and ensuring organisational sustainability Vision To be the development finance partner of first choice in the field SME development Mission Khula’s mission is to provide finance, mentorship services and small business premises to SMEs through a network of partnerships and to encourage the sustainable development of SMEs whilst ensuring that Khula remains financially viable. 5 Khula’s focus areas 6 Government’s Focus Areas CHALLENGES •The latest stats SA figure on unemployment is 25.3%. •Prior to the economic crisis of 2008 and 2009; SA experienced growth rates that were marked by structural imbalances. •The SA economy still experiences structural constraints that impacts on its ability to generate sustainable growth - - e.g. increases in credit and therefore consumption has led to growth that is not underpinned by production. • • • • To address these economic growth challenges, government adopted 12 outcome-based targets that were approved by cabinet Lekgotla In January 2010. Output indicators were developed out of the 12 outcomes. Both the Economic Development Department and the dti are responsible for outcome number 4 which talk to “Decent Employment through inclusive Economic Growth”. From this outcome 7 outputs were developed. All the 7 outputs have a bearing on how Khula conducts its business going forward – but output number 6 is directly relevant for Khula since its on Small Business and Cooperative support 7 Financing Gap Filled by Khula Primarily black-owned & owner-managed formal SMEs SMEs requiring financial solutions between R10 000 and R3 million, with special emphasis on the underserved market segment of loans below R250 000. Start-up and expansions of early stage businesses Focus on underserved provinces, rural areas and “urban poor” communities Focus on women-owned enterprises 8 SME Financiers Longterm CAPITAL MARKETS Long INVESTMENT BANKS DEVELOPMENT FINANCE INSTITUTIONS TER Medium TERM M - term MORTGAGE PROVIDERS Medium MICRO-FINANCE INSTITUTIONS CONSUMPTION LENDERS Short -term GAP COMMERCIAL BANKS STOKVELS, BURIAL SOCIETIES MONEY-LENDERS Short Micro Micro Source: Roussos and Ferrandi (2008) Small Small Medium Medium Large Large TRANSACTION SIZE TRANSACTION SIZE 9 Section 2: Khula’s High level Strategic intent 10 Overview of Khula’s Business Operations 11 Khula’s Activities …Summarised Product & Activity Business loans – Khula gives loans to Retail Financial Intermediaries (RFIs) who further on lend to SMEs. However, through Khula Direct loans will be extended directly. Credit indemnities – Khula assists SMEs to access private sector funding (through banks & RFIs) by indemnifying their loans Joint Ventures – Khula partners with the private & public sector to finance SMEs. Funds –Khula establishes a Fund that will facilitate loans to SMEs. The fund is managed by an experienced Fund Manager who does not contribute their own capital to the fund. Mentorship Programme - Mentors are used for both pre- and post loan interventions as well as capacity building to the RFIs. Currently Khula has entered into an agreement with Institute of Business Advisors of Southern Africa (IBASA) – to manage the mentors’ database. Properties - is mostly located in previously disadvantaged areas. It provides operating space for small entrepreneurs at discounted rates. It encourages entrepreneurs to move away from operating in informal set ups to a much more formal environment. 12 Highlights of Strategic Priorities Re-engineering wholesale model: To grow Khula’s outreach and impact thus fulfilling our mandate as the flagship development finance institution for small business Khula Direct: Commence with the initial stages of establishing direct lending operations to complement the wholesale model. Recapitalisation & cost efficiencies: To build an effective institution that achieves its SME development mandate in a financially sustainable manner. 13 Highlights of Strategic Priorities .. cont Human Capital alignment: To invest in the development of our people to create and retain high performance teams Operational efficiencies: To establish effective and efficient processes to support operational activities – Position Khula Brand: To increase awareness of Khula and its products within its target market and achieve high client satisfaction levels Increase influence of Khula on SME formulation policy: Establish research unit through which knowledge management on SMEs can be improved. 14 Strategic Goals: 2011 – 2013 • Re-engineering of the wholesale model • Focusing SME Financing Programmes into distinct offerings. • Review and redesign of existing products ( Credit Indemnity ; LREF; Business Loans) • Improved service delivery channels through regional offices and closer collaboration with funding partners • Improved monitoring and evaluation • Alignment of human capital • Position Khula as a Fund Manager for SME development funds 15 Focusing Financing Programmes SME Niche Finance Programme Focus Areas Partner with institutions that provide niche SME financing products EDD’s jobs growth drivers - Minerals & beneficiation - Manufacturing activities Khula Products/Partners - Anglo Khula Mining Fund - Enablis Khula Loan Fund - Entrepreneurial Growth Fund - Commercial Banks Rural & Community Development Programme Supply Chain Finance Programme Focus Areas Focus Areas Develop and promote sustainable SMEs in rural and targeted communities - Partner with institutions that provide supply chain finance to the public and private sectors EDD’s jobs growth drivers - Rural, agriculture & agroprocessing sector - Socio economic development - Tourism and business services - Regional economic development Khula Products/Partners - SEF - Marang - Identity Development Fund- Local Economic Funds - Land Reform Facility - MAFISA EDD’s jobs growth drivers - Infrastructure Development - Public sector growth Khula Products/Partners - Khula Emerging Contractors Fund - NBF - Supplyfin - Mettle Factors 16 Strategic Goals: 2011 – 2013 • Khula Direct Detail Design Build • Convert regional offices • Processes • Policies • Blueprint • Set up first branches • Secure funding • Hire field staff • Credit scorecard • Build IT system • Organisation redesign Phase 1 Phases 2 & 3 • Open first branches • Acquisitions • Appoint key strategic partners • National expansion • Review model • Launch SME development campaign • Test model • Capacitate head office 17 Strategic Goals: 2011 – 2013 • Recapitalisation Establish a corporate affairs function to raise funding and liaise with donor and investor organisations such PIC, IFC etc to leverage funding for Khula 18 Strategic Goals: 2011 – 2013 The Human Capital Management (HCM) of the new Khula Structure will designing organisational structures that supports both the restructured wholesale model and Khula Direct. Activities that the HCM department will undertake include: Conducting skills audits with current staff Developing and implementing a change management programme Recruiting new staff Upskilling current staff Redeploying staff HCM will recruit competent staff to strengthen its legal compliance and monitoring and evaluation capabilities 19 Strategic Goals: 2011 – 2013 • Improving operational efficiencies In line with the EDD growth path; Khula intends improving operational efficiencies through: General costs reduction measures through stricter budgetary controls and other measures Reducing red-tape - e.g. Decentralising some business activities to regions and allowing them to take key business decisions. Improving turnaround time – measures such as completing forms electronically; reducing the length of time in approving loans; automated reporting tool 20 Strategic Goals: 2011 – 2013 • Branding and positioning of Khula Launch of the June and Andrew Mlangeni SME Support Programme Increase access to financial and non-financial support to SMEs Mobilise public and private sector organisations to implement best practices in their programmes dedicated towards supporting SMEs Contribute towards increase entrepreneurial activity amongst South Africans especially historically disadvantaged people Increase linkages between large enterprises and small business for procurement and enterprise development opportunities through corporate affairs Profile Khula success stories 21 Strategic Goals: 2011 – 2013 • Increase influence of Khula on SME formulation policy Policy formulation is one of the key drivers of the EDD’s growth path. Research centres and academic institutions in the country have done extensive on SMEs. However, there is a need for a government agency that plays in the SME space – agency that understands and relate to the dynamics and challenges of the sector. Khula plans to establish an SME research unit that can influence government SME policy formulation. 22 Section 3: Khula’s Products 23 Product offering Suite of innovative financing instruments o Business Loans o Credit Indemnities o Equity funds and Joint-Ventures Khula Wholesale o Pre- & post Loan Mentorship Khula Products o Business Premises (Retail & Industrial) oManage third party funds o Working Capital o Guarantees Financing Partners [Banks, RFIs, Corporate Sector Partners, Public Sector Partners] Retail o Equity Finance o Bridging Finance Financing Instruments o Asset Finance o Invoice Discounting & Factoring o Group lending o Asset accumulation SMEs End-user o Job creation o Rural development Development Impact o Economic transformation 24 RFI’s strategic priorities Khula business loans are done through intermediaries (RFIs) who lend further to end-users (SMEs). Khula’s focus will be strengthening those RFIs who grow their outreach – especially to rural areas (talks to spatial dimensions of the growth path). Focus will be on those RFIs that provide niche products in areas such as manufacturing; minerals & beneficiation; the green economy etc. Khula to facilitate collection of current book 25 Profile of Existing RFIs Branches Khula Exposure Loan Book GP; LP; MP; EC FS EC EC WC WC; GP LP LP R30 m R46 m R55 m R4 m R36 m R10 m R5 m R16 m Business Finance Promotion Agency EC R19 m Regent Factors (Proprietary) Limited KZN R107 m R 329 m RFI Marang Financial Services Retmil Financial Services (Pty) Ltd True group(Pty)Ltd (EEIF) True group (Pty) Ltd(EGF) New Business Finance (Pty) Ltd Vengrow Capital (Pty) Ltd Supplyfin(Pty) Ltd Small Enterprise Foundation 26 Credit Indemnity Utilisation 27 Credit Indemnity Scheme Uptake of the scheme has decreased in the recent past due to stricter lending criteria adopted by banks due to recession. Scheme will be repositioned & customised such that administrative burdens associated with managing the product will be reduced. Take repeat borrowers who want to expand their businesses. In the past participating partners to the scheme were commercial banks only. Henceforth Khula will promote Institutional credit indemnity to allow deserving RFIs to benefit from the scheme. Scheme will be used as an incentive for private sector that wants to operate in the green economy – portfolio indemnities. 28 Credit Indemnities • The loans to be indemnified must range from a minimum of R10k to a maximum of R3m • The indemnity cover will range from a minimum of 50% to a maximum of 90% depending on the loan amount and the developmental impact bestowed in the SME project • Khula charges an annual indemnity fee ranging between 2% and 3.5% depending on the loan amount • own contribution in cash or assets towards the financial structure of the business ranging between 2.5% and 10% depending on the loan amount • Maximum facility term is 60 months • The turnaround time is a maximum of 5 (five) working days 29 Khula’s Public Sector Funds Partner / Fund Manager Programme Focus Area Port folio No. of Projec ts Business Finance Promotions Agency KHULA Emerging Contractors Fund Construction R20m 35 Akwandze KHULA Akwandze Fund Agriculture R28m 29 Absa Bank LREF Agriculture / Eco-Tourism R42,6m 20 Standard Bank LREF Agriculture R40,8m 9 First National Bank LREF Agriculture R13,8m 4 Nedbank LREF Agriculture R4m 1 Ithala LREF Agriculture R30,6m 5 IDC LREF Eco-Tourism R5,2m 2 R185m 105 Total - - 30 Khula’s Private Sector Funds Partner Programme Focus Area Business PartnersKhula Start-Up Fund • Start-up & early expansion capital Anglo Zimele Empowerment Initiative Ltd Anglo – KHULA Mining Fund • Junior mining projects Enablis Entrepreneurial Network SA Enablis KHULA Loan Fund • ICT-focused Enablis Entrepreneurial Network SA KHULA Enablis SME Acceleration Fund • Supports all sectors Entrepreneurial Growth Fund KHULA SME Fund •Early Stage Funding Business partners Ltd Com’tmnt R’m • 120 • Black SMEs, rural areas & women-owned businesses • 100 • Pre-feasibility • 20 • Guarantees up to 90% of loans to SMEs • 25 • 25 31 Khula’s Private Sector Funds .. cont Partner Programme Focus Area Com’tmn t R’m Metropolitan Life Izibulo Fund Ltd & Median Fund (Pty) Ltd •SME venture capital finance •Debt and/or equity facilities • 22 Identity Development Fund Managers (Pty) Ltd Identity Development Fund •Start-up & early expansion • 75 capital Fabvest Investment Holdings Ltd Small Business Growth Fund •Start-up & early expansion • 70 capital •Rural areas & townships •Women & youth-owned enterprises 32 Impact of Khula Funds Actual Total facilities to end users 334 Facilities to women entrepreneurs 25% Facilities to Black entrepreneurs 89% Facilities < R250K 42% Facilities disbursed to priority Provinces 46% Jobs created 2790 33 Funds and JVs Given the restricted funds at Khula’s disposal; and the fact that funds have a time lag before returns are realised; Khula will limit the establishment of new funds in the period under review. New funds that will be established in this period must meet the following criteria: The applicant must have a proven track record and be able to deliver scale development impact. Khula’s investment should have the potential to yield good financial returns to encourage cross-subsidisation (ie financial returns from profitable investments will be used to support projects that have scale development impact). The applicant institution (ie management expertise, systems, prudent policies and processes) must manifest appropriate capacity. Funds will be considered only for niche markets and sector-specific projects The applicant must be able to co-invest with Khula. Khula will act as an implementing agency for SME development funds – thus diversifying its income 34 Khula’s Products’ historical performance 800 Approvals 700 600 R'mil 500 480 363 400 300 217 200 100 266 242 98 104 28 2009 2010 0 2007 2008 Credit Indemnity RFIs/Funds 35 Khula’s Products’ historical performance 1200 Loan Book 1000 179 123 R'mil 800 600 59 264 364 460 473 442 2007 2008 162 230 412 400 200 335 0 Credit Indemnity 2009 Business Loans 2010 Funds 36 Mentorship Programme PRE-LOAN MENTORSHIP: SMEs will be assisted with the development of business plans if the meet the following conditions: o A feasibility study that demonstrates the viability of the business idea o A comprehensive and well researched marketing plan o Have some level of experience in the proposed business venture o Have a minimum equity contribution as defined by Khula’s financing partners. POST-LOAN MENTORSHIP - Khula receives the intervention request from one of its financing partners to: o Provide business support services to enterprises at an early stage (introductory/ compliance); Expansion or Decline stage (Turnaround) of the SMEs lifecycle o The intervention is only provided to SMEs that have benefitted from: debt and/ or equity facilities provided by Khula through its financing partners (Khula’s indirect clients) o The intervention is offered for 48 hours over a period of 12 months 37 Khula Properties Khula took over the Property Portfolio from Business Partners in 2001 in order to provide businesses with infrastructure and to support SME’s. This was a contribution in part towards the recapitalisation of Khula - the total number of properties were 100. The properties were valued at R129.8m when taken over and currently are valued at R192m Current total number of properties is 50 38 Geographic distribution of property Portfolio 39 Properties’ Strategic Intent To earn a reasonable rental income return and sell non aligned properties Retain and refurbish properties identified for retention Portfolio is currently split as follows: Retain - 26 Sell Immediately - 21 In transfer – 13 Empower tenants - Selling properties to them – Installment Sale Agreement Scheme & Private sales. Provide mentorship to small businesses with potential to grow Identify properties to be developed in synergy with Khula’s business and goals and also assist with local upliftment of the community Engage in property transactions that assist in promotion of economic development of SME’s in the relevant communities 40 Corporate Balanced Scorecard 2010/11 ACTIVITY PERFORMANCE INDICATOR TARGET ACCESS TO FINANCE Maximising access to finance for SMEs (SME Financing) Maximising development Impact Value of facilities approved to intermediaries R316 million approvals Value of facilities disbursed to intermediaries R531 m disbursements No. of jobs created/maintained 2 000 No. of SMEs financed by intermediaries Facilities disbursed to end-users located in priority provinces (% value) Facilities disbursed to Black businesses (% value) 1 500 40% 70% Facilities disbursed to women owned businesses (% value) 45% Facilities below R250 000 disbursed to end-users (% value) 40% 41 Concluding remarks The strategic plan focuses on consolidation of existing strategies and structures to optimise service delivery and dedicated SME finance The wholesale financier model has limited the ability of the institution to make optimal impact and will be re-engineered The key strategic thrust, in order to raise delivery to the next level and thus make more meaningful impact to SMEs, is the design and implementation of KhulaDirect Khula has built a strong delivery platform to increase access to finance to SMEs Bolder investment required to sustain momentum 42 Thank You 43