Arunraj Arumugam
Doha, Qatar | 00974-70076236 | arunraj10@live.com
OBJECTIVE
Looking for a suitable post in the field of Information Technology Management, Specialize in Operations
Management in a reputable organization providing me a platform to improve mutual growth, build upon my professional
skills and knowledge progressing from operational to strategic level of management. I have completed my Bachelor of
Business Information System Management (BISM), Middlesex University (UK) And Ed-excel BTEC Higher National
Diploma in General Computing.
PROFILE
An immense knowledge in various streams of IT and Management, such as Strategic Management in Information
Systems, Social, Professional and Ethical Issues in Information Systems, Project Management and Innovation Technology
Management in order to support operational decision making and also adjust strategies within a competitive environment.
EDUCATIONAL, PROFESSIONAL QUALIFICATIONS
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BSc (Hons) Business Information System Management (BISM) - Middlesex University (UK) (Completed First Class Honours, Graduated on 2012)
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Includes Strategic Management and Information Systems, Project Management, Innovation and
Technology Management and Social, Professional and Ethical Issues in Information Systems.
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Ed-excel BTEC Higher National Diploma in Computing- ICBT City Campus (Sri Lanka) (Completed - Overall Merit, August- 2009)
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Higher National Diploma in Computing (Ed-excel) includes eighteen modules.
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GCE Ordinary Level – St Peter’s College, Colombo 04 – Sri Lanka- 2006 (Completed).
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GCE Advance Level in Commerce – St Peter’s College, Colombo 04 – Sri Lanka- 2009.
WORKING EXPERIENCE
Aitken Spence Logistics (Sri Lanka) – Under Graduate Sales Trainee (Customer Service)
3rd of Jan 2012 to 25th of Jan 2013.
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Understand customers’ need.
Giving impartial advice to ensure customers purchase the right service.
Answering queries from customers.
Responsible dealing with customer complaints.
Deliver personal and team sales targets.
Being responsible for processing cash and card payments.
Close sales using a consultative approach which advices customers on the range of products and available and
sells in the best fit for them.
Deliver and maintain a quality service at all times.
Create the best customer experience.
Give ideas and train about the products to the customer.
SUMMARY OF SKILLS
 Resourceful team player who excels at building trusting relationships with people and colleagues.
 Highly motivated self-starter who takes initiative with minimal supervision.
 Computer-literate performer with extensive software proficiency covering wide variety of applications.
 Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle
multiple concurrent projects.
 Very good knowledge in Computer Hardware and Software Troubleshooting having the ability to work with
any kind of Computer Software Applications with remarkable proficiency with MS Office packages, Adobe
Photoshop, Corel Draw, Internet and Email.
 Excellent in public relations, presentation and public speaking skills.
 Innovative, out-of-the box thinking and creative.
 Good interpersonal skills – self-motivated and hard working person, with the knowledge in all aspects of
personnel work, an effective communicator at all levels.
 Methodical approach to planning and organizing – time management skills.
EXTRACURRICULAR ACTIVITIES
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Languages – Excellent in English/ Tamil/ Sinhala written and orally
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Activities participated in –
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Member of Commerce Union (St Peter’s College)
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Member of Philately Club (St Peter’s College)
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Played soccer for school soccer team (St Peter’s College)
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Played hockey for school hockey team (St Peter’s college)
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Event Manager and Coordinator of ICBT City Campus Student Council (2011)
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Sports coordinator for ICBT city campus (2011)
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Promotions Participation for ICBT city campus (2011)
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Participated in the Goal Achievement at ICBT and served an Orphanage
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Organized a Sports meet integrating all four Branches of ICBT
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Organized and promoted sports event in Colombo.
PERSONAL PROFILE
Name:
Arumugam Arunraj
Address:
107/06, Bandaranayke Mawatta, Colombo - 12, Sri Lanka.
Gender:
Male
Date of Birth:
6th July 1990
Contact No:
+94(0)778 398 843
E – Mail:
arunraj10@live.com
Nationality:
Sri Lankan
NIC No:
901882282V
Passport No:
N3179332
NON-RELATIVE REFERENCE
Mr. Sivakumar - ACA
Assistant Manager.
Assurance and Advisory Business Services.
Ernst & Young.
Al Gassar Tower, P.O.Box 164, Majlis Al Taawon
Street, Doha, Qatar
Mobile: +97455732502
Email: sivakumar.sakthivel@qa.ey.com
Mr. Kanishka Weeramunda – MBA (Hons) IT
Chief Information Officer.
Laugfs Holding Ltd. Sri Lanka.
Mobile: +94(0)777 702 000
Office: +94(0)115 566 222
Email: kanishkaw@laugfs.lk
DECLARATION
I declare that all the above furnished information is true under the best of my knowledge and belief and if you
would give me an opportunity to work in your esteemed organization, I will abide by the rules and regulations and prove
myself to the best of my abilities.