Interview Skills Workshop Arthur Rahn Noreen Iqbal Hymans Robertson LLP and Hymans Robertson Financial Services LLP are authorised and regulated by the Financial Services Authority Today Introduction Preparing for Interviews. What to expect... Types of Interviews Types of interview questions Hints and Tips / Common mistakes Interview Questions Exercise Q&A session 2 Real People Real Skills Real Results 3 Hymans Robertson – Who we are Independent Partnership Established in 1921 47 partners 500 employees £47.2 million fee income Birmingham, London, Glasgow and Edinburgh A member of Abelica Global 4 Services to clients Trustee Services Financial & Risk Management Governance & Plan Management Pension Administration Communications & Engagement Benefits Strategy & Design Public Sector Corporate Consulting Financial & Risk Management Corporate Transactions Governance & Plan Management Communications & Engagement Benefits Strategy and Design Actuarial Consulting Benefits Consulting Investment Consulting 5 What we do Actuarial • • • • • Valuations Funding Strategy Accounting support Mergers and acquisitions Individual member projections • • • • • Scheme Administration Record keeping Benefit statement Pension fund accounts Payroll Investments • • • • Scheme Design & Management Third Party Admin Strategy Modelling Manager selection Performance monitoring • • • • • Strategic advice Risk management/broking Trustee training Scheme secretarial services Benefit design Club Corporate VITA •• Helps UK pension schemes Management of pension manage liabilities longevity risk •• Richest of longevity Fundingsource negotiations • knowledge Implementation of strategic • decisions Analytics tailored for each member • scheme Corporate transactions • Service is independent from actuarial advice 6 Why are we different? Market position UK’s leading independent experts in investments & benefits 1 of the largest employers of actuaries excluding life companies A recognition of our staff as our key asset Market leader in public sector £85 billion of assets under management 1 of the highest customer satisfaction ratings in financial services carried out by an independent researcher 7 Are you an original thinker? Shabna Begum Birmingham office Actuarial trainee Are you a good communicator? Do you have a solid footing in mathematics? Not all actuarial consultants are the same 8 Our Core Competencies Communication, Influencing and Consultancy skills Personal Effectiveness/Motivation Planning and Organisational Ability Adaptability & Flexibility Job & Career Motivation Technical Skills & Commercial Awareness 9 A typical interview process. What to expect... What would you do if you had in interview tomorrow morning? Discuss. Review job specification, application form and CV Examples to match up to possible competency questions Research the company (history, awards, locations) Location, route and time planning (including contact numbers) Appearance – Dress code / General hygiene First impressions Think about relevant questions to ask 10 Types of Interviews Telephone Interviews Face to face interviews Panel Interviews Assessments 11 Types of interview questions Competency / Behavioural questions Technical questions Strengths / Weaknesses based questions Chronological questions 12 Hints & Tips On the day Building Rapport Feedback – what next? 13 Questions? 14