Public Health Wales All Wales Safeguarding Children Supervision Strategy All Wales Safeguarding Children Supervision Strategy 2014 Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 1 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Table of Contents Page No Introduction 3 Background 3 Aim 3 What is Safeguarding Supervision? 4 Objectives 5 Principles Underpinning Safeguarding Children Supervision 5 Roles and Responsibilities 6 The Function of Supervision 8 Types of Supervision 8 Safeguarding Children Supervision Framework 9 Quality Assurance 11 References 12 Appendix 1: Example Safeguarding Supervision Agreement Appendix 2: Example Peer Review Agreement Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 2 of 16 13 15 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Safeguarding Children Supervision Strategy 2014 This strategy was developed by the All Wales Named Nurses Safeguarding Children Forum on behalf of the Safeguarding Children NHS Network. Organisations wishing to use this document in the development of their own Safeguarding Children Supervision Strategy have the permission of the Project Group, subject to appropriate referencing. The terminology used to describe safeguarding children supervision throughout this document is supervision. INTRODUCTION Working to ensure children are protected from harm requires sound professional judgements. This can be demanding and distressing work therefore it is imperative that staff involved in this work have access to a systematic framework to review their work. Safeguarding supervision offers a formal process of professional support and learning for practitioners working with children young people and/or their parents and/or carers. Effective supervision is important in promoting good standards of practice and to support individual staff members; it should assist in ensuring health practitioners are competent and confident and provides a safe environment for challenging practice. BACKGROUND The Clothier Report (1994) following the inquiry into the actions of Beverley Allitt recommended the implementation of clinical supervision as set out in the document “A Vision for the Future”. This was followed in 1997 (DOH) by the introduction of clinical supervision in child protection. The Lord Laming inquiry (2003) together with numerous recommendations of serious case reviews have highlighted the requirement for professionals to receive supervision specific to safeguarding children. AIM The aim of this strategy is to provide a safeguarding supervision framework which can enable NHS organisations in Wales to develop and maintain a confident and competent workforce in safeguarding and promoting the welfare of children. Implementation of this strategy will assist organisations in discharging their statutory responsibilities. This all Wales approach promotes consistency and a reduction in variation across Wales allowing Welsh Health Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 3 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Boards and Trusts to have a benchmark against which performance can be measured. Implementing safeguarding children supervision also fosters a culture whereby the child’s welfare is placed at the centre of decision making; a key requirement of the United Nations Convention on the Rights of the Child. “UNCRC” WHAT IS SAFEGUARDING SUPERVISION? Safeguarding supervision is an essential requirement for the professional development of health staff who work with children, young people and their families. (Department of Health (DH) 1989; DH, 2008). It is seen as dedicated time for the discussion of individual cases of concern. “Munro 2010” Supervision should include scrutinising and evaluating the work carried out, assessing the strengths and weaknesses of the practitioner and provide coaching development and pastoral support. Supervisors should be available to practitioners as an important source of advice and expertise and may be required to endorse judgements at certain key points in child protection processes. Supervisors should record all decisions made within case records if possible. “Safeguarding Children Working Together under Children Act 2004 (WAG 2006)” Supervision must enable and support workers to build effective professional relationships, develop good practice, and exercise both professional judgement and discretion in decision-making. For supervision to be effective it needs to combine a performance management approach with a dynamic, empowering and enabling supervisory relationship. Supervision should improve the quality of practice, support the development of integrated working and ensure continuing professional development. Supervision should contribute to the development of a learning culture by promoting an approach that develops the confidence and competence of managers in their supervision skills. It is therefore at the core of individual and group continuing professional development. “Providing Effective Supervision (Skills for Care & CWDC 2007)” Peer review for paediatric medical staff involves doctors of the same ability or expertise providing an impartial evaluation of the work of others. Paediatric medical peer review is a form of reflective practice, as is clinical supervision. Clinical supervision usually involves a senior supervisor providing a structured format in a one-to-one setting and involves both reflection and direction. Peer review involves a group of peers discussing and providing opinions which the individual can accept or reject. “RCPCH 2012” There is an expectation that doctors involved in child protection work will have support, peer review and clinical supervision in order to be confident and competent in this complex area of work. There is no formal definition of peer review however, it will encourage paediatricians to meet the expected Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 4 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy standards and prevent practitioners working in isolation, in out of date practice with unacceptable interpretations or restricted to personal views. “Thomas and Mott 2013” Paediatricians involved in child protection work need access to emotional support, peer review and clinical supervision in order to be competent and confident in this stressful and demanding area of work. This should be identified within job plans. “RCPCH 2013” OBJECTIVES The key objectives of this strategy are to provide guidance and supporting tools which will allow NHS organisations to review their current arrangements and consider how to utilise existing resources in the implementation of this strategy. In order to inform the strategy staff opinion was explored and a literature review conducted. This will be done by: Providing a matrix which identifies differing staff groups linked to recommended frequency and delivery method of Safeguarding Supervision. Providing minimum standards for individual and group supervision. Providing supporting tools. Linking the safeguarding supervision matrix to the roles and competencies identified in the Intercollegiate Document “RCPCH 2010” Recommending how the knowledge and skills of those providing supervision should be developed and maintained. PRINCIPLES UNDERPINNING SAFEGUARDING CHILDREN SUPERVISION The Children Act 1989 and 2004 (Section 28) place a duty on organisations and individuals to ensure that their functions are discharged with regard to the need to safeguard and promote the welfare of children and young people. Safeguarding Children; Working Together under the Children Act 2004 (2006) Section 14, clearly sets out the key principles underpinning safeguarding children supervision: All staff involved in safeguarding children should have access to supervision advice and support. Effective supervision is important to promoting good standards of practice and to supporting individual staff members. Supervision should help to ensure that practice is soundly based and consistent with LSCB and organisational procedures. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 5 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy It should ensure that practitioners fully understand their roles, responsibilities and the scope of their professional discretion and authority. It should help identify the training and development needs of practitioners, so that each has the skills to provide an effective service. Supervision should include scrutinising and evaluating the work carried out, assessing the strengths and weaknesses of the practitioner and providing coaching, development and pastoral support. Supervisors should be available to practitioners as an important source of advice and expertise and may be required to endorse judgements at certain key points in child protection processes. Supervisors should also record key decisions within case where possible. “Working Together under Children Act 2004 (WAG 2006)” ROLES AND RESPONSIBLITIES The Chief Executive has the ultimate responsibility for safeguarding and promoting the welfare of children within the Health Board/NHS Trust. Safeguarding children supervision is an essential part of assisting staff in safeguarding and promoting the welfare of children. The Lead Executive Safeguarding Children - The Health Board/NHS Trust must identify an executive lead as well as a non-executive lead member for safeguarding children and young people. The executive lead is responsible for ensuring that the overarching safeguarding supervision framework and policy for the organisation are in place. Designated Professionals within the Safeguarding Children Service provide independent safeguarding advice and overarching support for child safeguarding activity in NHS Wales. Named/Lead Professionals are responsible for the development and implementation of a Safeguarding Children Supervision Policy and a framework within their organisation. The Line Manager is responsible for the following: Promoting safeguarding children supervision by implementing the strategy and ensuring training is provided for both supervisors and supervisees. Ensuring staff have access to and attend supervision. Ensuring all relevant job descriptions include roles and responsibilities relating to safeguarding children supervision. Informing supervisors when staff enter or leave service so supervision can be arranged or cancelled. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 6 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Informing supervisors when individual supervisees are on long term leave so supervision sessions can be arranged. Informing supervisors when staff are under additional pressure and may require extra supervision. Facilitating the training and development of staff when learning needs have been identified in supervision, incorporating it into the competency framework, and monitoring through appraisal processes. Respecting the confidential nature of supervision, yet responding appropriately to any concerns shared formally by the supervisor. Informing the supervisor and Named Professional if aware of any issue that undermines the safeguarding of children or the promotion of their welfare. If acting as a group supervisor for their team, service or discipline, take responsibility for their own competence level and seek appropriate advice, education, training and development to ensure safe practice. The Safeguarding Children Supervisor:Supervision should only be carried out by an experienced competent supervisor. The trained safeguarding children supervisors are responsible for the following: Providing advice and support. Promoting good standards of practice and adherence to the All Wales Child Protection Procedures 2008. Identifying the training needs of the supervisee. Recording key decisions. Where areas of poor practice have been identified the supervisor will inform the supervisee and his/her line manager. Auditing and evaluating supervision by providing regular reports through the organisations governance framework. Identify own learning needs through appraisal. The Supervisee will be responsible for the following: Accessing advice and support when required. Preparing for the supervision session in advance. Keeping clear records of the supervision session. Taking responsibility for the quality of their own work and should prepare for and make a positive contribution to the supervisory process. Escalating to the named/lead professional when a difference of opinion occurs. Understanding and accessing training re purpose of safeguarding children supervision. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 7 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy THE FUNCTION OF SUPERVISION Effective supervision is a complex relationship between the different stakeholders who have both shared and different needs which can be assessed through its functions. The major functions of supervision can be summarised as: Management – where there is accountability for agency policies, procedures, practice and services. Educational - the professional development of staff. Supportive - helping staff to recognise and deal with the stresses the work entails. Assessment - assessing and evaluating competencies by focusing on staff performance. These 4 functions form the basis of the supervision model. Morrison’s 4x4x4 Model of Supervision is an integrated framework that brings together the 4 functions of supervision, the 4 stakeholders in supervision namely service users, staff, organisation and partners with the 4 elements of the supervision cycle namely experience, reflection, analysis, plans and actions. “Morrison T. (2005) Staff supervision in social care: making a real difference to staff and service users, 3rd edn. London: Pavillion” Supervision should also be part of the agency’s performance management framework to ensure it is embedded within the organisation with relevant policies to promote this. It cannot be the only tool but without other performance management elements will never fulfil its potential when confronted with major competency and poor performance issues. We all need to look in our agencies to ensure policies exist to address these issues and know how to use them. Recognising the different roles and needs that supervision may be asked. TYPES OF SUPERVISION There are 4 types of recognised supervision in health organisations: One to one supervision with an experienced supervisor. Group supervision involving a team, or a group of different disciplines with an experienced supervisor. Peer review. Ad hoc supervision either by telephone or other electronic means seeking clinical and non clinical advice and guidance. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 8 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy SAFEGUARDING CHILDREN SUPERVISION FRAMEWORK The Inter Collegiate Document Safeguarding Children & Young People Roles and Competences (2010) describes six different levels of staff groups that require different levels of competence depending on their role and degree of contact with children, young people and their families, the nature of their work, and their level of responsibility. In line with this competency framework, it is suggested that different staff groups will require different levels of safeguarding supervision dependant on their role and degree of contact with children and young people. Morrison (2005) suggests that the supervisory relationship must be established in a clear and secure manner therefore an agreement is an essential prerequisite. The agreement has three elements, administrative, professional and psychological. All three elements need to be in place for the process to work although the nature and level of each element may change over time. An example of a Supervision Agreement can be found at Appendix 1, with an example of a Peer Review Agreement at Appendix 2. At the first session of supervision the supervisor and supervisee will complete a supervision agreement. The supervision contract agreement include: Frequency of supervision Expectations of both supervisor and supervisee Confidentiality Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 9 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Types of Supervision Type of Supervision One to one Group Eligibility Criteria Content of Supervision For practitioners who manage a case load and have direct contact with children on a daily basis. Supervisors and supervisee have protected time to discuss child protection cases/vulnerable children and families, to assess concerns and levels of risk to the child and assist in the development of an action plan. Level 3 The supervisee’s learning needs may be identified and an action plan agreed if appropriate. Suitable for caseload management holders and practitioners who do not caseload manage, but have direct regular contact with the same child. Group supervision additional to one supervision. Protected time for the supervisor to engage in supervision with a group of staff, to discuss and reflect on cases, or emerging themes/topics brought by the group, and to consider how best to protect children and promote their welfare can be whilst supporting staff in their role. to one Level 2 and Level 3 Ad hoc advice and support All staff There will be a record of the supervision, whether face to face or by telephone, outlining concerns and agreed action plan. Record to be sent to the practitioner. Pre and Post child protection conference preparation and discussion. Level 1, Level 2 and Level 3 Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 10 of 16 Support at child protection conference or Court attendance, including advice for writing a statement for Court. Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Frequency of Supervision Role Designated and Named Professionals and Safeguarding Children Leads. Frequency and method of supervision Other members of the Safeguarding Children Team. Staff who carry caseloads and have direct contact with children and their families e.g. Midwives, HVs, Primary care team, Paediatricians, CAMHS Teams and Paediatric Therapies. Staff who are not caseload holders but who deliver/offer client/patient care. e.g. Paediatric Nursing staff, MIU and A&E Staff. Three monthly one to one supervision with nominated supervisor. Day to day case discussion. Ad hoc advice and support from more senior member of Safeguarding Team. Group supervision within own peer group. One to one as required with Named or Designated Doctor or Nurse. Group peer supervision as required. One to one supervision on a three to six monthly basis with the Safeguarding Children team, Named Nurse/Midwife/ Safeguarding Lead for Service. Peer review meetings, minimum monthly. Group supervision to be offered on a need led basis with either the Safeguarding Children Team or Named Nurse/Midwife for Child Protection. More frequent supervision should be offered to staff who are: Newly appointed; Returning to work after a career break or long term sick; Have responsibility for significant numbers of children and young people with safeguarding issues; Where practice issues have been identified; QUALITY ASSURANCE In recognition of the evidence (Morrison 1998) that poor child protection supervision is at risk of being more dangerous than no supervision, the Safeguarding Children Supervision Strategy includes a strong governance framework and is included in the new Quality Outcomes Framework implemented across NHS Wales. This demonstrates the commitment to supporting health professionals in the participation of safeguarding children supervision. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 11 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy REFERENCES CWDC (2007) Providing Effective Supervision Skills for Care Department of Health (1989) Children Act 1989 London: DH Department of Health (2008) Analysing childhood deaths and serious injury through abuse and neglect: what can we learn? A biennial analysis of serious case reviews 2003-2005. University of East Anglia Department of Health (1993) A Vision for the Future HMSO London Department of Health (1994) The Clothier Report HMSO London Department of Health (1997) Child Protection Guidance for Senior Nurses, Midwives, Health Visitors and their Managers HMSO London Laming (2003) The Victoria Climbiè Inquiry The Stationery Office London Morrison T (2006) Staff Supervision in Social Care. Making a real difference for staff and service users. Pavilion Brighton RCPCH (2010) Intercollegiate Document Safeguarding Children & Young People Roles and Competences for Health Care Staff RCPCH (2012) Peer Review in Safeguarding May 2012 www.rcpch.ac.uk RCPCH (2013) Child Protection Companion 2013 Thomas A and Mott A (2013) Child Protection Peer Paediatricians in Child Abuse Review Vol 22 60-66 (2013) Review for United Nations Convention on the Rights of the Child 1989 All UN member states except for the United States and Somalia have approved the Convention. The UK signed it on 19 April 1990 and ratified it on 16 December 1991. It came into force in the UK on 15 January 1992. Welsh Assembly Government (2006) Safeguarding Children Working Together Under the Children Act 2004 Cardiff WAG Welsh Government (2010) ‘Doing Well, Doing Better Standards for Health Services in Wales’ Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 12 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy APPENDIX 1 Safeguarding Children Supervision Agreement (Example) Between ……………………………………………………………………….................. (Supervisee) And ………………………………………………………………………........................ (Supervisor) Date of Supervision……………………………………………………………….......... It is expected that practitioner will access supervision at 3 monthly intervals. The key areas to be addressed are: To appraise the existing package of care being delivered to the family and child. To enhance problem solving and decision making. To clarify roles and responsibilities within interagency working. To give and acquire feedback. To facilitate reflective practice. To provide support and challenge. To be a source of support and address issues relating to staff care. To develop a consistent and robust approach to safeguarding children. To identify areas for staff development. To identify areas of risk for the organisation. As a supervisee I agree to: Bring to child protection supervision current cases of children and/or young people subject to the child protection plan or and of concerns. Be punctual and prepare for sessions by having an agenda, preparing notes. Take responsibility for any outcomes and actions as a result of the supervision session. Be willing to learn to be open to receiving support and challenge. To inform the supervisor if needs to cancel supervision and be prepared to negotiate another date within the supervision guidelines. As a supervisor I agree to: Offer support and challenge which facilitate reflective practice. To make records of the supervision session. To take responsibility for any outcomes and actions as a result of the supervision session. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 13 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy To inform the supervisee if needs to cancel supervision and be prepared to offer another date within the supervision guidelines. To maintain details of the supervision confidential and can only discuss clinical issues of concerns to the supervisee’s line manager following prior discussion with the supervisee. Confidentiality: The supervision session will be confidential with the exception of the disclosure of any unsafe, unethical or illegal practice. In the rare event of an exception it may be necessary to inform the line manager. Frequency of meetings: To be agreed by both the supervisor and supervisee Venue: To be agreed by both the supervisor and supervisee Comment: ........................................................................................... ........................................................................................................... ........................................................................................................... ........................................................................................................... ........................................................................................................... Name and Signature of Supervisor: ....................................................... Date: .................................. Name and Signature of Supervisee: ..................................................... Date: ................................... Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 14 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy APPENDIX 2 PAEDIATRIC MEDICAL PEER REVIEW TERMS of REFERENCE (Example) Purpose: To develop a proactive culture of learning about procedures, process and evidence base underpinning diagnosis and in so doing provide support regarding opinions reached and benefit from the experience of peers who are doing the same work. Objectives: To provide time for discussion of difficult cases in a relaxed, non threatening atmosphere. To provide support through the sharing of experiences of others. To review cases seen to ensure appropriate evidence based management. To view photo documentation accompanying the case presentation. To provide opportunity for emotional support. To provide training for inexperienced paediatricians. Membership: All paediatricians conducting child protection examinations. Process: The Chair will be drawn from amongst the group and should rotate. The peer review should meet a minimum of once a month. Attendances should be recorded on a sign in sheet kept within the department for 18 months. Where possible the group will seek consensus in forming a view on the case and it is the lead consultant for each case who is responsible for ensuring any actions, changes of opinions and recording related to case management. Individuals will keep a log of their attendance/certificates to present in their annual appraisal. Where the process is the only method of clinical supervision in cases more detailed documentation of case management and self reflection will be required as well as consideration of production of minutes of the meeting. If a case is presented for second opinion/expert opinion purposes, agreement should be reached in advance by all involved parties on reporting arrangements and case leadership. Names of specific individual doctors should be recorded in the file or in any subsequent reports derived wherefrom with the permission of that individual only after she/he has seen the notes and agreed the content of the opinion and report. Examining doctors should be present for the discussion of their case. All photographic evidence should be produced. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 15 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017 Public Health Wales All Wales Safeguarding Children Supervision Strategy Photographic evidence should be reviewed prior to case information being shared (to avoid bias in interpreting the findings. Version: Final January 2014 Authors: Developed by the All Wales Named Nurses Forum Date: 15.01.14 Page: 16 of 16 Ratified by: All Wales Safeguarding Children NHS Network Review Date: January 2017