Stewart Miller, managing director, David Lloyd Leisure Deutsche Bank, July 2004 enjoy!Whitbread What is David Lloyd Leisure? • UK’s biggest health & fitness club brand by market share — £201m revenues in 2003/4* • Europe’s biggest tennis club operator — 550+ tennis courts (50% indoors) — More than 9,000 children on junior tennis programme in UK *UK and Eire clubs only enjoy!Whitbread Profit growth (£m PBIT) 2001-2004 60 50 50 49 43 40 34 30 28 20 10 0 2000/1 2001/2 *includes operations in mainland Europe 2002/3 2003/4 2003/4* enjoy!Whitbread Return on capital employed 2001-2004 12.00% 10.30% 10.00% 9.50% 9.10% 8.00% 7.60% 6.60% 6.00% 4.00% 2.00% 0.00% 2000/1 2001/2 *includes operations in mainland Europe 2002/3 2003/4 2003/4* enjoy!Whitbread Differentiation More than ‘just a gym’ enjoy!Whitbread Differentiation a family club enjoy!Whitbread Turnover of UK private health & fitness club market (£bn at current prices) 3 2.84 2.5 2.06 2 1.85 1.67 1.5 1.75 1.43 1 0.5 0 2000 Source: Mintel 2001 2002 2003E 2004E 2007E enjoy!Whitbread David Lloyd Leisure brand strategy • Drive returns from maturing UK estate • Develop retail sales • Organic growth of UK operation • Explore International opportunities • Leverage • Market the brand consolidation? enjoy!Whitbread Drive returns as clubs mature • Grow membership sales — Improve pre-opening marketing on new clubs — Drive off-peak memberships in established clubs • Productivity — Better labour scheduling enjoy!Whitbread Grow retail sales • Tuition — PT — Tennis — Swimming • Hospitality (F&B) — Broaden occasions — Operational excellence (standards/margin) • Partner leverage enjoy!Whitbread Organic growth • Target: 100 clubs in UK and Eire — 56 clubs today — 5 clubs under development* — c.75 additional sites identified * local planning consent secured enjoy!Whitbread Overseas markets • Identify • markets of significant opportunity — Spain — Benelux Secure local operating expertise • Operate as stand-alone businesses enjoy!Whitbread Overseas markets • • Netherlands — Acquisition of Cannons Health & Fitness BV in December 2003 for £22m — 5 clubs open at time of acquisition with 20,000 members — 7 clubs open by 2005 Belgium — • First club opening in Brussels in November 2004 Spain — First club open in Barcelona in 2005 — Additional sites sought in Madrid and other major cities enjoy!Whitbread Brand leverage • Build — on brand reputation Extend awareness • Adjacent markets — personal training — retail products enjoy!Whitbread Consolidation? • Opportunities will arise through market consolidation • Particular about assets; disciplined on price enjoy!Whitbread Appendix enjoy!Whitbread a Whitbread perspective DLL’s share of group operating profit* David Lloyd Leisure 16% Marriott 23% £49.1m High Street 9% £72m £29m £74m £84m Travel Inn 24% Pub restaurants 28% *2003/4 PBITA, excluding associates enjoy!Whitbread a Whitbread perspective DLL’s share of group net assets* David Lloyd Leisure 17% £515m High Street 4% Marriott 37% £113m £1,158m £734m Pub restaurants 24% £545m Travel Inn 18% *2003/4 net assets enjoy!Whitbread Operating margin 2001-2004 30.00% 25.00% 23.70% 20.40% 24.10% 20.90% 20.00% 15.00% 10.00% 5.00% 0.00% 2000/1 *includes operations in mainland Europe 2001/2 2002/3 2003/4* enjoy!Whitbread Membership growth 2001-2004 400,000 344,113 350,000 322,974 309,819 300,000 278,837 250,000 245,056 200,000 150,000 100,000 50,000 0 2000/1 2001/2 *includes operations in mainland Europe 2002/3 2003/4 2003/4* enjoy!Whitbread David Lloyd Leisure Standard Information David Lloyd Leisure Mature 00/01 01/02 02/03 Full year 2003/04 03/04 UK & Eire Europe Other Total DLL Mature 00/01 01/02 02/03 Full year 2002/03 03/04 UK & Eire Europe Other Total DLL Headline financials Sales £m 153 4 15 15 0 187 1 14 202 146 4 12 6 169 0 14 183 Club PBITDA £m 73 2 5 5 0 86 -1 1 87 72 2 4 0 78 0 1 79 Club contribution £m 58 2 4 4 0 67 0 0 67 56 2 2 0 60 0 0 60 Central costs £m -2 -16 -18 0 -16 -16 PBIT £m 49 43 PBITDA £m 70 63 Net assets £m Capital expenditure £m 388 10 34 48 10 490 31 -6 515 385 10 33 44 472 5 38 0 476 0 54 Key operating measures Like-for-like sales growth % 3.8% 5.2% 17.6% 5.2% Club PBITDA margin % 48.1% 54.4% 35.2% 34.7% -209.5% 45.9% -4.8% 49.0% 54.4% 29.1% 7.8% 46.1% Revenue per average member £ £602 £509 £595 £555 £101 £593 £139 £599 £491 £622 £486 £593 #DIV/0! EBITDA per average member £ £289 £277 £210 £193 -£211 £273 -£7 £294 £267 £181 £38 £274 #DIV/0! Retention rate % ROCE % 14.9% 18.8% 10.2% 7.9% -2.5% 13.6% -0.9% 9.5% 14.5% 17.6% 6.5% -0.3% 12.6% Operating margins % 37.9% 45.8% 23.9% 24.7% -231.3% 35.7% -18.5% 24.1% 38.1% 45.5% 17.2% -1.9% 35.3% 35 8 1 2 3 3 3 1 0 42 14 2 3 35 8 1 2 3 3 3 41 14 43 1 5 6 1 56 5 4 4 44 17 4 65 43 1 5 6 55 5 5 41 14 5 60 256,057 7,719 25,848 29,447 2,110 321,181 21,139 1,793 344,113 250,559 7,833 23,311 25,996 307,699 2,120 309,819 73% 0% 76% 0.0% 9.1% #DIV/0! 23.7% Number of clubs/members Tennis H&F Other Total Clubs Members (closing) enjoy!Whitbread Glossary of terms General Like-for-like sales Period over period change in total sales, less sales generated by businesses acquired or disposed of and retail outlets opened or closed during 2002/3 and 2003/4 Return on Capital Employed (ROCE) Operating profit divided by period end net assets. (Where average ROCE is quoted it is based on the average of opening and closing net assets.) Operating margin Operating profit expressed as a percentage of sales David Lloyd Leisure Club EBITDA margin Club contribution before depreciation, amortisation and central costs divided by club sales in the period Revenue per member Club sales divided by the average of the opening and closing number of members EBTIDA per member Club operating profits before depreciation, amortisation and central costs divided by the average of the opening and closing number of members Retention rate The percentage of members at the start of the period who are still members at the end of the period expressed as a percentage of members at the start of the period enjoy!Whitbread Stewart Miller, managing director, David Lloyd Leisure managing director, David Lloyd Leisure since May 2001 executive director, Whitbread PLC since May 2000 Career high lights: •managing director, Pubs & Bars @ Whitbread •managing director, Whitbread Pub Partnerships •chief executive, Pizza Hut (UK) Ltd Non-executive directorships: •Business in Sport & Leisure Ltd •Skills Active (sector skills council) Age: 51 enjoy!Whitbread management team David Lloyd Leisure •Eric Dodd, finance director Appointed: 2004 Career high-lights: director financial planning & analysis, Whitbread PLC (corporate) •Grant Wright, sales & marketing director Appointed: 2003 Career high lights: operations director, David Lloyd Leisure; area manager, Holmes Place •Zoe Flower, operations director Appointed: 2004 Career high-lights: operations director, Café Rouge enjoy!Whitbread management team David Lloyd Leisure •David Penniston, property director Appointed: 2003 Career high-lights: head of UK development Waitrose; head of property & development Savacentre •Louise Smalley, human resources director Appointed: 2003 Career high-lights: director compensation & benefits, Whitbread Restaurants enjoy!Whitbread Overseas management team David Lloyd Leisure •Julie Porter, country manager, David Lloyd Leisure, Spain Appointed: 2003 Career high-lights: area manager, David Lloyd Leisure •Thijs Merks, country manager, David Lloyd Leisure, Netherlands Appointed: 2004 Career high-lights: operations director, Accor Hotels Netherlands enjoy!Whitbread