Insert Course Education, Training, Title Here and Development Education, Training, and Development: Fundamentals and Foundations for Court Leaders National Association For Court Management National Association for Court Management 1 Education, Training, and Development Court Leaders Must Actively Lead Judicial Branch Education Learning principles and practices Understanding learners Organizational structure Strategic use of Delivery Methods Learners Change management Adequate Funding Assessment/ Results National Association for Court Management 2 Education, Training, and Development Learning Objectives By the end of the program participants will: • Understand how ET&D supports the purposes and responsibilities of courts • Be able to align ET&D activities to the courts strategic vision and mission • Be able to apply fundamentals of adult education to ET&D activities National Association for Court Management 3 Education, Training, and Development Learning Objectives By the end of the program participants will: • Know the strengths and weaknesses of various delivery mechanisms, • Be able to identify highly effective faculty, • Know of various judicial branch education resources, AND • Complete an individual action plan for improving personal performance in key skill areas. National Association for Court Management 4 Education, Training, and Development Context and Vision “The greatest issue for court leaders is how to prepare ourselves—and our courts — for the future.” Supreme Court Justice Sandra Day O’Connor National Association for Court Management 5 Education, Training, and Development To contribute to the development of individuals, courts, and the court management profession, judicial branch education must: • Span the career of individuals, and not be limited to orientation or training to perform specific tasks; • Provide for significant interaction among program participants; • Include experienced professionals as faculty, and in the planning and a valuation process to ensure really and perceived problems are addressed in every program; • Address a wide variety of topics, both practical and theoretical. NACM Core Competencies Education, Training, And Development Curriculum Guidelines National Association for Court Management 6 Education, Training, and Development The Difference Between Education and Training If we apply knowledge to tasks we already know how to do, we call it productivity. If we apply knowledge to tasks that are new and different, we call it innovation. Peter Drucker National Association for Court Management 7 Education, Training, and Development Seven Characteristics of Effective Education, Training and Development Programs National Association for Court Management 8 Education, Training, and Development st 1 Characteristic of Effective Education Programs • Commitment and Support of Leadership The only people who can provide genuine leadership in judicial education are those who have a kind of dual vision—vision that sees the intertwining nature of change in organizations and change in people. National Association for Court Management 9 Education, Training, and Development nd 2 Characteristic of Effective Education Programs • A Clear and Compelling Purpose What is it we are really trying to achieve? The goal of Judicial Branch Education is to maintain and improve the professional competency of all persons within the judiciary, thereby enhancing the performance of the judicial system as a whole. National Association for Court Management 10 Education, Training, and Development rd 3 Characteristic of Effective Education Programs • Helping Professionals Think in Qualitatively Richer Ways Professor Paul Wangerin of Tulane Law School says that law schools do a good job of helping students think in analytical, objective ways, they do not foster development of the abilities required to see a case in its context and then take action consistent with the multilayered nature of so many legal situations. National Association for Court Management 11 Education, Training, and Development th 4 Characteristic of Effective Education Programs • Helping Professionals become more Competent What is it we are really trying to achieve? National Association for Court Management 12 Education, Training, and Development th 5 Characteristic of Effective Education Programs • Active Learning Students do not learn much just sitting in classes listening to teachers, memorizing prepackaged assignments, and spitting out answers. They must talk about what they are learning, write reflectively about it, relate it to past experiences, and apply it to their daily lives. They must make what they learn part of themselves. - Arthur W. Chickering and Stephen C. Ehrmann National Association for Court Management 13 Education, Training, and Development th 6 Characteristic of Effective Education Programs • Adequate Resources Faculty Planning Committees Funding National Association for Court Management 14 Education, Training, and Development th 7 Characteristic of Effective Education Programs • A Sound Integrated Curriculum Curriculum is defined as all the experiences provided by the institution or agency which are designed to foster student learning. National Association for Court Management 15 Insert Course Education, Training, Title Here and Development Courts as Learning Organizations “Courts will change only when the people within them change.” Charles Claxton Former Director, Leadership Institute in Judicial Education National Association for Court Management 16 Education, Training, and Development A learning organization is where: • Every Individual in the organization is growing or enhancing their capacities to create and contribute. • People feel they are doing something that matters – to them personally and to the world. • Learning is an ongoing and creative process for its members. • The organization continually becomes aware of its underlying knowledge base-particularly the store of tacit, unarticulated knowledge of employees National Association for Court Management 17 Education, Training, and Development A learning organization is where: • Employees at all levels, individually and collectively, continually increase their capacity to produce results they really care about. • Employees are invited to learn what is going on at every level of the organization, so they can understand how their actions influence others. • People treat each other as colleagues. There’s mutual respect and trust in the way they talk to each other, and work together, no matter what their positions may be. National Association for Court Management 18 Education, Training, and Development A Learning Organization and Individual Learning “Organizations learn only through individuals who learn. Individual learning does not guarantee organizational learning. But without it no organizational learning occurs.” Peter Senge The Fifth Discipline, The Art & Practice of The Learning Organization National Association for Court Management 19 Education, Training, and Development Five Disciplines Of The Learning Organization • Personal Mastery Commitment to lifelong learning • Mental Models How we understand problems and interact with others • Shared Vision building Identify future goals and directions National Association for Court Management 20 Education, Training, and Development Five Disciplines Of The Learning Organization • Team Learning Capitalize on strengths of all members • Systems Thinking Relationships between function, people, company, environment National Association for Court Management 21 Education, Training, and Development Personal Mastery “Discipline of personal growth and learning goes beyond competence and skills, though it is grounded in competence and skills. It means approaching one’s life as a creative work, living from a creative as opposed to a reactive viewpoint.” Peter Senge, The Fifth Discipline, The Art & Practice of The Learning Organization National Association for Court Management 22 Education, Training, and Development How do learning organization principles work in practice? • Ford engineers -trying to lessen noise and vibration First approach: added weight to car, braking and tires had to be redesigned, increased cost of car: They were just giving problems to someone else! Second approach: brought brake people, chassis and suspension people together, used alternative solution based on geometry and position of parts to solve noise problem (systems approach). National Association for Court Management 23 Education, Training, and Development Exercise #1: Learning Organizations In your small groups, answer the following questions: • Is this the type of court organization that you would want to work for? Why? • How would being a learning organization benefit the courts? • How far are the courts in general (your court specifically) from becoming a learning organization? National Association for Court Management 24 Education, Training, and Development Exercise #1: Learning Organizations In your small groups, answer the following questions: • What policies, events, or aspects of behavior can be taken to start the process of turning the courts into a learning organization? • What are the first steps that your court needs to perform to start down the path of becoming a learning organization? National Association for Court Management 25 Education, Training, and Development Adult Education Theory Experience is the adult learner’s living textbook. – Eduard C. Lindeman National Association for Court Management 26 Education, Training, and Development Pedagogy and Andragogy What’s the Difference? National Association for Court Management 27 Education, Training, and Development The Andragogical Model As a person matures… 1. 2. 3. 4. 5. Self-concept: Moving from being a dependent personality toward being self-directed. Experience: Accumulating a growing reservoir of experience that becomes an increasing resource for learning. Readiness to learn. Orienting increasingly to the developmental tasks of our social roles. Orientation to learning. Time perspective changes from postponed application of knowledge to immediacy of application and shifting from subject-centeredness to problem centeredness. Motivation to learn: Their motivation to learn is internal. Malcolm Knowles National Association for Court Management 28 Education, Training, and Development The Learner Pedagogical Andragogical • The learner is dependent upon the instructor for all learning • The teacher/instructor assumes full responsibility for what is taught and how it is learned. • The teacher/instructor evaluates learning • The learner is selfdirected • The learner is responsible for his/her own learning • Self-evaluation is characteristic of this approach National Association for Court Management 29 Education, Training, and Development Role of the Learners Experience Pedagogical Andragogical • The learner comes to the activity with little experience that could be tapped as a resource for learning • The experience of the instructor is most influential • Learner brings a greater volume and quality of experience • Adults are a rich resource for one another • Different experiences assure diversity in groups of adults • Experience becomes the source of self-identify National Association for Court Management 30 Education, Training, and Development Readiness to Learn Pedagogical • Students are told what they have to learn in order to advance to the next level of mastery National Association for Court Management Andragogical • Any change is likely to trigger a readiness to learn • The need to know in order to perform more effectively in some aspect of one’s life • Ability to assess gaps between where one is now and where one wants and needs to be 31 Education, Training, and Development Orientation to Learn Pedagogical • Learning is a process of acquiring prescribed subject matter • Content units are sequenced according to the logic of the subject matter National Association for Court Management Andragogical • Learners want to perform a task, solve a problem, live in a more satisfying way • Learning must have relevance to real-life tasks • Learning is organized around life/work situations rather than subject matter units 32 Education, Training, and Development Motivation for Learning Pedagogical • Primarily motivated by external pressures, competition for grades, and the consequences of failure National Association for Court Management Andragogical • Internal motivators: – self-esteem, recognition, better quality of life, selfconfidence, selfactualization 33 Education, Training, and Development The Challenge for Adult Educators is to resolve conflicting expectations of adult learners: • They are conditioned to be passive learners; and on the other hand. • They have an expectation and need to be selfdirecting. National Association for Court Management 34 Education, Training, and Development What Is Adult Development? Erikson, Perry, Piaget, Rogers, Dewey, Kegan, Mezirow, Schon, Belinkey, Kolb and others…. • Self Responsibility • Self Assessment • Self Direction • Self Questioning National Association for Court Management 35 Education, Training, and Development Fostering Personal Development Through Teaching • The relationship between learning and development is complex, but in general we know: Learning can trigger development Developmental processes stimulate engagement in learning • Transformational learning is most often linked with development. Transformational learning changes our belief structures and changes how we know. Require reflection and meaning-making Bring about new ways of thinking and doing National Association for Court Management 36 Education, Training, and Development Fostering Personal Development Through Teaching • Informational learning, on the other hand, changes what we know (Mezirow, 2000). Gain new knowledge and skill Pre-requisites for transformational learning activities National Association for Court Management 37 Education, Training, and Development Highly Developed Court Professionals • Can Think in Complex Ways • Possess a High Level of Competence • Accept Responsibility for Themselves and Willing to Deal with the Consequences of their Behavior • Believe that Understanding of their Experience is the Best Guide for their Actions • Are Consistently and Tenaciously Authentic • Committed to Goals which Transcend their Own Immediate Needs and Situations Charles Claxton and Patricia Murrell National Association for Court Management 38 Education, Training, and Development Current Trends Supporting Education for Development • Mastery and Competency • Values, Ethics and Spirituality • Diversity Within the Workforce • Rapid Change, Information Explosion, Influx of Technology National Association for Court Management 39 Education, Training, and Development Experiential Learning Model Assumptions • Assumption #1: People learn from immediate, here and now experience, as well as from concepts and books. • Assumption #2: People learn differently; that is, according to their preferred learning styles. National Association for Court Management 40 Education, Training, and Development Questions for Discussion: 1. In what ways do these assumptions apply to adult learners in your organization today? In what ways do they seem outdated or inadequate? 2. In what ways are these assumptions helpful as we work with adult learners? In what ways might they mislead us? National Association for Court Management 41 Education, Training, and Development Experiential Learning Theory National Association for Court Management 42 Education, Training, and Development Reflection • Think for a moment about a particularly good learning experience you’ve had OR a particularly poor one. • Choose one and write it down. • Share this experience with the person next to you and the group. National Association for Court Management 43 Education, Training, and Development Kolb Learning Style Inventory (LSI) The LSI describes the ways you learn and how you deal with ideas and day-to-day situations. It can also serve as a stimulus for you to interpret and reflect on the ways that you prefer to learn in specific settings. CE The Assessment: RO AE AC Based on David A. Kolb’s Learning Cycle Context: Think about situations in which you are presently learning. How do You like to learn? Format: 12 questions (15 minutes to complete and score) National Association for Court Management 44 Education, Training, and Development Inventory Directions • Answer the questions on the Kolb Learning Style Inventory by ranking the “4” choices for the statements that describes you best and “1” for the statement that is least like you. • Plot your CE, RO, AC, and AE scores on the circle graph found on p.3 of your booklet. This graph will identify your “preferred learning style”. • Copy ranking on to second sheet, total your scores for CE, RO, AC, and AE. You should end up with a total of 120 points. Copy your scores into the squares at the top of p. 6. • Subtract AE-RO and AC-CE scores as directed on p. 6 and plot on grid on back side of sheet. • This will identify your “learning style type” as discussed on pages 6-7of your workbook. National Association for Court Management 45 Education, Training, and Development Kolb Learning Style Inventory (LSI) What do the assessment results mean? The results indicate the extent that you rely on each of the four Learning modes based on Kolb’s Learning Cycle: Concrete Experience Accommodating CE Reflective Observation AE Abstract Conceptualization Converging AC Active Experimentation National Association for Court Management Diverging RO Assimilating 46 Education, Training, and Development The Wheel of Learning More Concrete Reflecting Doing Individual Connecting Deciding More Abstraction More Action National Association for Court Management More Reflection 47 Education, Training, and Development Prehending: literally “take hold of” The theory suggests that learning is not complete until we have done two things: National Association for Court Management Processing (or transforming) 48 Education, Training, and Development CE Concrete Experience Learning from experiences, relating to people, and feelings Experiencing Doing AE Active Experimentation Showing ability to get things done, Taking risks, Influencing through action Thinking RO Reflective Observation Viewing issues from different perspectives and carefully observing before making judgments AC Abstract Conceptualization Analyzing ideas and planning systematically, acting on an Intellectual understanding National Association for Court Management Reflecting 49 Education, Training, and Development Applying all 4 styles of learning helps you to increase retention of learning and aids faculty in choosing developmental assignments thoughtfully: Accommodating CE Retention Rate Increase: 20% 50% 70% 90% AC AC + RO AC + RO + CE AC + RO + CE + AE National Association for Court Management AE Converging Diverging RO AC Assimilating AC - Abstract Conceptualization RO - Reflective Observation CE - Concrete Experience AE - Active Experimentation 50 Education, Training, and Development Identifying Your Preferred Learning Style CE Concrete Experience Experiencing Accommodating Diverging 100% 60% AE Active Experimentation Doing 20% Converging RO Reflective Observation Reflecting Assimilating AC Abstract Conceptualization Thinking National Association for Court Management 51 Education, Training, and Development People with this learning style are best at: Converging • Practical application of Accommodating • Puts ideas into action • Adapts well to changing ideas • Does well on conventional tasks • Hypothetical-deductive reasoning • Engineering and physical sciences circumstances • Intuitive: trial and error • Likes technical or practical fields such as business Accommodating CE AE Converging National Association for Court Management Diverging RO AC Assimilating 52 Education, Training, and Development People with this learning style are best at: (cont.) Assimilating • Ability to create Diverging • Imaginative • Many perspectives • Broad cultural interests • Specializes in the arts theoretical models • Assimilates disparate observations • Inductive reasoning • Likes abstract concepts- math and science and humanities • Information seeking Accommodating CE AE Converging National Association for Court Management Diverging RO AC Assimilating 53 Education, Training, and Development In learning situations, people in this style prefer to work: Converging • By experimenting with Accommodating • With others • By setting goals • In the field • Testing out different new ideas, simulations, laboratory assignments, and practical applications approaches to completing a project Accommodating CE AE Converging National Association for Court Management Diverging RO AC Assimilating 54 Education, Training, and Development In learning situations, people in this style prefer to work: (cont.) Diverging • In groups to gather Assimilating • By reading and lectures • Exploring analytical information • Listening with an open mind • Receiving personalized feedback Accommodating models • Having time to think things through CE AE Converging National Association for Court Management Diverging RO AC Assimilating 55 Education, Training, and Development Small Group Discussion: • Taking the style inventory, how consistent are your results with what you imagined your style to be? • How do you characterize the way in which you learn? • What kind of learning situations help you learn best? Accommodating • What makes it difficult for you to learn? National Association for Court Management CE Diverging RO AE Converging AC Assimilating 56 Education, Training, and Development Benefits of Experiential Learning Model • Learning is effective. • Learning activities are individualized by style. • Lecture is made legitimate and can be more effective. Accommodating CE Diverging AE RO • There is collaboration learning. Converging AC Assimilating • Learners contribute to the process. • Learners have the opportunity to make meaning of their experience through a dialogic process. National Association for Court Management 57 Education, Training, and Development The Wheel of Learning Linking Kolb to a Learning Organization More Concrete Coordinated Action Team Reflecting Doing Joint Planning Individual Connecting Public Reflection Deciding More Abstraction More Action National Association for Court Management Shared Meaning More Reflection 58 Education, Training, and Development “Continuing Professional Education is, in my view, the single most important tool we have in the judiciary to help us cope with the constant change and challenges that are inherent in our jobs.” Justice Christine Durham Chief Justice, Utah Supreme Court National Association for Court Management 59 Education, Training, and Development Homework Assignment • This evening, spend some time thinking about the future issues that will affect the court system due to such issues as demographics, global issues, the environment, transportation, energy, culture, values, science and technology, space, or religion. Identify three to five practical goals and new initiatives of your court system and/or trial court that judicial branch education should/could support. National Association for Court Management 60 Education, Training, and Development Daily Review • What did I do yesterday? (Concrete Experience) • What are my reflections about what I did? (Reflective Observation) • What specific information did I learn? (Abstract Conceptualization) • What do I plan to do with this learning? (Active Experimentation) National Association for Court Management 61 Education, Training, and Development Day Two: Adult Education Fundamentals National Association for Court Management 62 Education, Training, and Development Curriculum Defined: • All the experiences provided by the institution or agency which are designed to foster student learning. (Claxton) • Overall plan for training, education, and developmental activities which supports the goals and mission f the organization. (Weaver) National Association for Court Management 63 Education, Training, and Development Curriculum Development Seven Basic Questions 1. What is the purpose of the curriculum? 2. What are the objectives of the curriculum? 3. How are the learning experiences to be selected and organized? 4. What are the objectives of the course? 5. What resources are to be employed, and how our time and space to be used? 6. What is the design of the learning activities? 7. How is the curriculum to be evaluated? National Association for Court Management 64 Education, Training, and Development Curriculum Examples: • NACM Core Competencies • National Judicial Institute National Association for Court Management 65 Education, Training, and Development National Association for Court Management 66 Education, Training, and Development NJI Curriculum • Career Chiefs New Judges; Longer-serving Judges; Mentoring; And Associates; Multidisciplinary Education; Retirement Planning • Content Family Law; Criminal Law; Civil Law; Jury Trials; Evidence; Specialized Courses (E.G. Aboriginal Law; Youth Criminal Justice; Science And The Law). • Craft Judicial Dispute Resolution; Dealing With Charter Issues; The Trial Process; Decision Making; Language And Computer Skills; Modules In Specialized Education (E.G. Credibility Assessment And Legal Reasoning.). • Context Domestic Violence; Disability Issues; Children As Witness; Poverty; Fetal Alcohol Syndrome; The Self Represented Accused National Association for Court Management 67 Education, Training, and Development ADDIE: A Systems Approach to Instructional Design • • • • • A-Assess D-Develop D-Design I – Implement E- Evaluate National Association for Court Management 68 Education, Training, and Development ADDIE 1. Assess • Curricular Purpose • Job/Task Analysis • Needs Assessment • Learner Analysis • Skill Gap Analysis • Organizational Analysis 5. Evaluate •Student Learning •Course •Faculty •Curriculum Results • Learning • Performance • Impact 4. Implement • Teaching • Classroom Delivery • Non-Classroom Delivery National Association for Court Management 2. Design • State Objective • Learning Strategies 3. Develop •Delivery Mechanism •Materials •Production 69 Education, Training, and Development 1. Assessing Needs What is the purpose of the curriculum? National Association for Court Management 70 Education, Training, and Development Needs Assessment • Educational and training needs assessment is a process of gathering and analyzing information, which identifies problems and opportunities that can be addressed to education and training. (Hudzik, 1991) • Determining Curricular Needs entails gathering information from three sources: Needs of the judicial system The needs of learners Subject matter experts National Association for Court Management 71 Education, Training, and Development Conducting Needs Assessment • How widely do we need to cast the needs assessment net? • What problems issues, conditions or sets of these will be the focus of the needs assessment? • Which judicial system personnel and which aspects of their job performance seem to connect most directly to these issues? • Who and what can help define performance discrepancies and instructional needs? National Association for Court Management 72 Education, Training, and Development Needs Assessment Data • Objective Data Document Search Formal Assessments/Surveys Problem Diagnosis (Gap Analysis) Job Analytic Formats • Judgmental/Opinion Data Discussions With Other Judges/Court Professionals/Experts Review Of New And Significant Law National Association for Court Management 73 Education, Training, and Development Training Needs Analysis • Needs assessment (Is training necessary?) • Symptom: employee has performance problems • Other ‘problems’ that could require training: New Technology (Many Examples!) New Legislation National Association for Court Management 74 Education, Training, and Development Three Types Of Needs Analyses: • Organizational analysis: can court afford it? supported by judges? fits strategy of court? • Person analysis: is problem due to lack of skill, knowledge, motivation? who needs training? • Task analysis: what are skills, behaviours that need to be emphasized in training? National Association for Court Management 75 Education, Training, and Development Organizational Analysis: Questions to ask… 1. Can we afford training? • • May be better to focus on selection and placement rather than training Do the training in house, use national provider, or hire consultant? 2. Do judges, managers and employees support training? 3. Does training fit our overall business strategy? National Association for Court Management 76 Education, Training, and Development Person Analysis • How much is the performance problem costing the company? • Is existing training poor? • Could jobs be redesigned? National Association for Court Management 77 Education, Training, and Development Gap Analysis • Where are they now? • Where do they need to be? • What is the “gap” WHERE DO THEY NEED TO BE? WHERE ARE THEY NOW? National Association for Court Management 78 Education, Training, and Development Task Analysis • Job Analysis • Determine needed KSAA’s National Association for Court Management 79 Education, Training, and Development What is needed of employees? They must be: • Motivated • Understand benefits of training • Be aware of needs for training • Have the basic skill levels • Think they can do the training (self-efficacy) National Association for Court Management 80 Education, Training, and Development Increase chance of training success by: • Letting purpose of training be known • Demonstrate successful employees who have gone through training • Provide feedback National Association for Court Management 81 Education, Training, and Development Exercise #3: Brainstorming Future Education Needs • This brainstorming activity focuses on identify educational topics in the social context domain. In this simulated needs assessment YOU are serving as the expert advisory committee. National Association for Court Management 82 Education, Training, and Development Step Two: Design • Must Be Consistent With Principles Of Adult Learning and Most Effectively Promote and Enhance Learning. Use a variety of teaching methods. Plan for participation. Kolb’s Experiential Learning Model serves as a guide. National Association for Court Management 83 Education, Training, and Development Formulation of Objectives What are the objectives of the curriculum? The objectives of the curriculum are usually written in fairly broad terms. Examples include: • To help court managers stay abreast of recent cases dealing with personnel issues. • To assist judges in developing their skills in courtroom management and administration, new legislation, case law, and rules. National Association for Court Management 84 Education, Training, and Development Formulation of Objectives What are the objectives of the curriculum? Course objectives reflect the needs identified in the needs assessment process. • They help the learners understand what the course is designed to address. • Serve As Targets for Instruction. • Guide the choice of instructional activities and materials. • Serve As a Road Map - make sure you’ve gotten where you want to go. National Association for Court Management 85 Education, Training, and Development Writing Objectives: • What do you expect the learners to be able to do, know, think, and feel by the end of your program? National Association for Court Management 86 Education, Training, and Development Bloom’s Taxonomy Evaluation Synthesis Analysis Application Comprehension Knowledge National Association for Court Management 87 Education, Training, and Development Selection and Organization of Content Is there an order or structure to your content that is important? • Continuity Sequence Integration National Association for Court Management 88 Education, Training, and Development Content Relevancy • Using the objectives as a “vetting” tool, assess each component of your planned training session and decide if that component actually will move you (and the participants) towards your stated objective. If not, dump it (even if that topic is a personal favorite of yours)!! • If using training materials designed by someone else, review them to ensure that they “fit” with your objectives, your participants, etc. Often a little “customizing” pays off in ensuring your participants have a positive learning experience. National Association for Court Management 89 Education, Training, and Development Learning Activities Facilitating Direct or Concrete Experience • Activities which involve the learner in the experience either physically or emotionally. Hands-on, uses the senses, engages the learner affectively. May have to be vicarious experience. “Here and now” data. Recalling past experience Group work, Role play Demonstration Case Studies Films Interviews Self Evaluation National Association for Court Management 90 Education, Training, and Development Learning Activities Facilitating Reflection on Experience • Activities which require the learner to step back and look at experience, get perspective or make a connection to other experiences. Structured small group discussion Journals Asking learners how they react to a situation Asking learners to make connections to other learning Asking learners to discuss situation with other people Collecting data, Formulating questions National Association for Court Management 91 Education, Training, and Development Learning Activities Facilitating Abstractions or Principles • Information from authoritative sources. Using research and specialized knowledge for the law and other disciplines to develop principles. Print (bench books, journal articles, other readings) Authoritative guidelines ( checklists, rules, procedural steps) Lectures Films Forms, flowcharts and documents Skill oriented evaluation National Association for Court Management 92 Education, Training, and Development Learning Activities Facilitating Application • Opportunities for the learner to try out principles or theories in problem-solving. Role play Individual and group projects Video-taping or practice sessions “What if” situations Devising plans of action Problem-solving activities National Association for Court Management 93 Education, Training, and Development Step 3: Development National Association for Court Management 94 Education, Training, and Development Resources and Parameters • Appropriate organizational structure to carry forward the curriculum • Adequate Resources (materials, AV support) • Other Parameters (time allotment, space, seating arrangements) National Association for Court Management 95 Education, Training, and Development Physical Arrangements • How should the room be arrange (seating layout, lighting, name cards, etc) to facilitate the activities planned? Class room Theatre Round table Small tables • How many will be attending? National Association for Court Management 96 Education, Training, and Development Physical Arrangements • What equipment, aids, supplies will I need? How will I get them there? • Does the Audio visual equipment work – do I have contingency plan? • Refreshments? National Association for Court Management 97 Education, Training, and Development Methodology • Lectures – Large Groups, Information Dissemination, Short Time • Group Discussions – Small Groups, Active Involvement & Understanding Of Complex Issues, Longer Time Available • Case Studies - Small Groups, Active Involvement & Understanding Of Complex Issues, Longer Time Available • “In-basket” Exercises – Provides Practical Experience Performing Specific Tasks – “Doing” Focused National Association for Court Management 98 Education, Training, and Development Methodology • Films, Slide Shows - Large Groups, Information Dissemination, Short Time Frames – Can Be Used To Trigger Discussions • Flowcharts, Decision Tree Diagrams – Provide Step By Step “Take Home” Guides To Complex And/Or Mandated Processes • Real Time Exercises – Variation On Case Studies But Using Participants’ Real Life Examples, Issues. National Association for Court Management 99 Education, Training, and Development When selecting a teaching strategy ask: • Will the strategy help participants achieve my course goal and learning objectives? • Will the strategy help participants relate course content to real life? • Is the strategy appropriate for the participants? • Are you willing to yield control of the course? National Association for Court Management 100 Education, Training, and Development When selecting a teaching strategy ask: • Do you have the skills or expertise to administer the strategy? • Is the strategy logistically possible? • Is the strategy worth the effort? • Does the cost (time, effort, materials) of the particular strategy justify the benefits to participants? Is it the most efficient strategy? National Association for Court Management 101 Education, Training, and Development Choosing Materials • Are their materials that will increase a students desire to learn? If so what are they? • Are the learning materials appropriate for the level of the students? National Association for Court Management 102 Education, Training, and Development Delivery Methods: What is distance learning? • Definition Distance learning is education where the instructor and students are geographicallydispersed National Association for Court Management 103 Education, Training, and Development Delivery Methods: What is distance learning? • History Correspondence classes Instructional videotapes Computer-based training (CBT) on CD-ROMs Web-based training Numerous technologies to support distance learning Changing market with acquisitions, new products National Association for Court Management 104 Education, Training, and Development Benefits of Distance Learning Distance learning is becoming increasingly common due to potential: • Cost savings • Time savings • Accessibility to experts • Accessibility for students National Association for Court Management 105 Education, Training, and Development Step 4: Teaching The art of teaching is the art of assisting discovery. - Mark Van Doren, poet Complete the phrase: A good teacher......... National Association for Court Management 106 Education, Training, and Development Five Perspectives on Teaching • Transmission-Effective Delivery of Content • Apprenticeship-Modeling the Way of Being • Developmental-Cultivating Ways of Thinking • Nurturing-Facilitating Self-efficacy • Social Reform-Seeking a Better Society National Association for Court Management 107 Education, Training, and Development Parker Palmer on Good Teaching: • • • • • Good teaching cannot be reduced to technique Good teachers possess a capacity for connectedness Teaching is an exercise in vulnerability Identity and integrity are at the core of good teaching Use techniques that reveal rather than conceal personhood • Mentorship • What we teach will never “take” unless it connects with the inward, living core of our students’ lives • Finding the teacher within National Association for Court Management 108 Education, Training, and Development Ken Bain: What Makes Teacher’s Great? • Create A Natural Critical Learning Environment (student Interests, Learning To Reason From Evidence) • Guidance (focus On Questions, Helping Students To Understand Significance Of The Question) • Engage Students In Higher Order Intellectual Activity (compare, Apply, Evaluate, Analyze, And Synthesize) • Help Students Answer The Question Themselves • Get Students To Wonder What The Next Question Is National Association for Court Management 109 Education, Training, and Development Step 5: Evaluation • Student learning Immediate and ongoing assessment and evaluation are important throughout a program. • Course • Faculty • Overall Curriculum National Association for Court Management 110 Education, Training, and Development Kirkpatrick Evaluation Model Training Environment Level 1: Reactions • Learner Learning Event Level 2: Learning • Learner Work Environment Level 4: Results • Performance • Financial National Association for Court Management Level 3: Job Behavior • Learner • Organization 111 Education, Training, and Development Methods for Long-Term Evaluation • Post-training surveys • Follow-up needs assessment • Check metrics (e.g., re-work, errors, etc.) to measure if participants achieved training objectives • Interview trainees and their managers, or their customer groups (e.g., constituents, other departmental staff) National Association for Court Management 112 Insert Course Education, Training, Title Here and Development Education is a process of growth and change. If everything is the same after an educational experience, we have accomplished nothing. National Association for Court Management 113 Education, Training, and Development Model for Curriculum Development 1. Analyze • Curricular Purpose • Needs Assessment • Organizational Analysis 5. Evaluate •Student Learning •Course •Faculty •Curriculum • Job/Task Analysis • Learner Analysis • Skill Gap Analysis 2. Design Results • Learning • Performance • Impact 4. Implement • Teaching • Classroom Delivery • Non-Classroom Delivery National Association for Court Management • State Objective • Learning Strategies 3. Develop •Delivery Mechanism •Materials •Production 114 Education, Training, and Development We’ll Know We’ve Made Progress When Educators and Planning Committees focus on: • A total curriculum, not just a program or session. • Program sequencing, not just topic overlap • Developmental needs of participants, not just hot topics. • Goals and objectives, not just content coverage. National Association for Court Management 115 Education, Training, and Development We’ll Know We’ve Made Progress When Educators and Planning Committees focus on: • Competency acquisition, not just information delivery. • Interactive teaching, not just lecturers. • Participant achievement, not just satisfaction. • Impact on system, not just participant satisfaction. National Association for Court Management 116 Education, Training, and Development We’ll Know We’ve Made Progress When Educators and Planning Committees focus on: • Needs of all participants, not just average participants. • Faculty facilitation skills, not just content knowledge or presentation skills. National Association for Court Management 117 Insert Course Education, Training, Title Here and Development Day Three: Application and Educational Resources National Association for Court Management 118 Education, Training, and Development Daily Review • What did I do yesterday? (Concrete Experience) • What are my reflections about what I did? (Reflective Observation) • What specific information did I learn? (Abstract Conceptualization) • What do I plan to do with this learning? (Active Experimentation) National Association for Court Management 119 Education, Training, and Development Group Presentations National Association for Court Management 120 Education, Training, and Development Judicial Branch Education Resources • JERITT National Judicial Branch Education Providers Monographs • State Justice Institute National Association for Court Management 121 Education, Training, and Development Developing An Personal Action Plan • Please complete your personal action plan • You should list the actions you intend to carry out when you return to work • This can include: Your own personal actions (ways you would like to enhance your work through education, training and development) Information on education, training and development that you would like to investigate further Recommendations for your court/organization National Association for Court Management 122 Insert Course Education, Training, Title Here and Development Lifelong Learning “Why do some men and women discover new vitality and creativity to the end of their days, while others go to seed long before? Most of us, in fact, progressively narrow the scope and variety of our lives. We succeed in our field of specialization and then become trapped in it. Nothing surprises us. We lose our sense of wonder. But if you are conscious of these dangers, you can resort to countervailing measures. Reject stagnation. Reject the myth that learning is for young people. It’s what you learn after you know it all that counts.” John Gardner National Association for Court Management 123