How To Stay Out Of Wage Hour Trouble From A Former USDOL Insider’s View July 15, 2008 The Fairmont Hotel Washington, DC Speakers: Frank C. Morris, Esq. (202) 861-1880 fmorris@ebglaw.com Douglas Weiner, Esq. (212) 351-4770 dweiner@ebglaw.com © 2008 Epstein Becker & Green, P.C. 1. U.S. Department of Labor’s enforcement priorities, and how to keep from attracting enforcement attention. 2. The most expensive wage hour mistakes employers make, and how to avoid them 3. What to expect in a Wage Hour audit, with tips for handling the investigation to your best advantage. 4. To actively defend a wage hour class action lawsuit, a view of tactics to limit and dismiss claims 5. If you have questions about these or other subjects, I’ll be happy to address them. What Are the USDOL’s Enforcement Priorities? USDOL’s Enforcement Priorities The Secretary of Labor’s Top Wage Hour Priority Is: Investigating complaints from low wage, unrepresented, economically vulnerable workers where wage and hour violations have historically existed. Substandard practices continue to persist in the garment industry (piece workers), restaurants (kitchen workers and wait staff), car washes and gas stations (attendants). USDOL’s Enforcement Priorities The Secretary’s enforcement goals in taking legal action are (1) to secure the employers’ future compliance through court order and (2) to secure restitution of back wages in accord with the requirements of law. USDOL’s Enforcement Priorities All Federal Wage Hour offices, investigators and supervisors are bursting with complaints of violation and requests for investigation. We established priorities to dismiss the ones we could, direct further investigation where appropriate, and expedite further legal action where necessary. Matrix of Criteria for Litigation: What Are the Facts? Criteria for Litigation 1. Clear evidence of violation with intent to violate. Facts: For example, field records that show overtime hours worked are falsified to reflect 40. Employee interviews confirm field records. Action: Expedite for immediate legal filing, prepare for trial. Criteria for Litigation 2. Clear evidence of no violation with evidence intent to comply. Facts: For example, managers supervise 2 or more full time employees and are paid a salary in excess of $455/week. (1) The employer conducted a self initiated, without complaint or investigation, compliance audit; or (2) requested an opinion from the Administrator of Wage Hour. Action: Expedite for immediate closing with no further investigative or legal proceedings. Criteria for Litigation 3. Ambiguous evidence of violation; but clear evidence of intent to comply. Facts: Incomplete payroll records but evidence of a self audit to implement compliance, or a request for an opinion letter from the Administrator. Action: Close this case with no further investigative or legal proceedings. Criteria for Litigation 4. Ambiguous evidence of violation, ambiguous evidence of intent. Facts: No self audit; no request for DOL opinion. Incomplete records, possible violation. Action: Refer for further investigation. Criteria for Litigation Conclusion: There are actions you can take to improve your chance of avoiding a DOL audit. What are they? Top Twelve Wage Hour Mistakes Employers Make And How To Avoid Them Top Twelve Mistakes 1. Paying a salary to employees who perform non-exempt duties without recording their hours of work or paying overtime. Facts: Employees must perform exempt duties and be paid a fixed salary in excess of $455/week to be exempt. Action: Keep records; pay hourly, or pay half time regular rate for hours worked over 40. Top Twelve Mistakes 2. Paying employees who perform exempt duties an hourly rate for the number of hours they work, without paying overtime. Action: Paying a salary to these employees will perfect the exemption. Top Twelve Mistakes 3. Paying non-exempt employees for their scheduled hours rather than their actual hours worked. Records of hours worked must be accurate and the mere recitation of the target hours “approved by accounting” for the labor cost of the department will not satisfy the requirements of the FLSA. Unrecorded overtime hours worked would be computed at time and a half rather than half time. Action: Record and pay for hours actually worked. Top Twelve Mistakes 4. No records of breaks or meals taken, but pay is routinely docked for set amounts of time. Facts: For example, the records show nonexempt employees starting work at 8:00 a.m. and stopping at 6:00 p.m. Pay is for 8 hours with two ½ hour breaks and 1 hour meal period deducted from pay. Action: Record the breaks. Preserve the evidence that breaks were taken. 5. Tips are mishandled. Facts: No records of tips earned are maintained by employer or notice to employees that tips will supplement the minimum wage. Supervisors dip into the tip pool. The FLSA permits tip eligible employees to be paid less than the minimum wage. Action: Employees must report their tips and employers must record them. Employers must give notice to employees that tips will supplement their wages. Top Twelve Mistakes 6. “Service charge” misidentified. If an administrative charge of 20% is added to the bill and goes to the House rather than the wait staff, customers must not be advised that it is intended as a gratuity for the wait staff rather than a fee for overhead or executive service. Top Twelve Mistakes 7. If there are no records, no one can prove a violation. Facts: No, the burden flips to the employer to prove alleged violations did not exist. No records allows exaggerated claims to flourish. Action: Keep required records. Top Twelve Mistakes 8. If the records prove a violation, why don’t we just produce a set of “reconstructed” records of what we should have recorded instead of what was recorded at the time? Facts: Those are falsified records, which give rise to willful violations, which extends the statute of limitations, with liquidated damages and Civil Money Penalties. Action: Don’t “retroactively reconstruct” records differently than originally maintained Top Twelve Mistakes 9. Why don’t we just shred the records that prove the violations existed? Spoliation brings severe sanctions. See points 11 and 12. Action: Better to produce evidence of civil liability than risk severe sanctions. Top Twelve Mistakes 10. Fire the Whistleblower. Why don’t we just give the Benedict Arnold his walking papers? It makes everything much more difficult to resolve quickly, quietly, and inexpensively. Action: Restrain the impulse to retaliate Top Twelve Mistakes 11. Defending a lawsuit by trying to make a silk purse out of a sow’s ear. Bluff and bluster are poor litigation strategies. If the facts are bad, take control to fix the problem with prospective compliance. Assess exposure, and use litigation tactics to gain leverage while building a negotiating environment where it will be possible to negotiate the best possible resolution. Do not take a bad case to Court. If you’re going to take a case to Court, make sure it’s one you are likely to win. Top Twelve Mistakes 12. Abuse the investigator and trial attorney. Do not try to get a better deal by bullying, insulting, offending, or provoking the agency officials who are trying to do their job. You will not get the benefit of the doubt on any issue, often resulting in worse consequences. When combined with number 11, a bad case, provoking hostility from the Government can have devastating consequences. Top Twelve Mistakes However, this does not mean making unwarranted concessions to an abusive government official. Every official has a supervisor. When appropriate, document your complaint and take it to a higher level. Be careful. Do not do this frivolously. What to Expect During a Wage Hour Audit Wage Hour Audit 1. You will be asked to produce for inspection all the payroll records required to be kept by 29 CFR 516 and likely I-9’s 2. Employees are likely to be interviewed ex parte confidentially 3. If your records are in order, and your employees verify that, the audit is likely to conclude on that basis 4. If there is a problem with the face of the records or employee interviews do not confirm the accuracy of the records, further inquiry is likely. 5. The goal is to keep as low a profile as possible. Do not attract attention. Make the investigator’s job easy, not hard - for example, putting the investigator in a cold, damp basement with random boxes of time cards will not help the case. Giving the investigator a hard time rarely results in leniency or getting the benefit of the doubt. Often the reverse is true and a hard time is considered evidence there is something to hide, and violations are likely to exist, resulting in a broader, deeper investigation. To Defend a 16(b) Class Action Lawsuit Dispositive Motions and Tactics to Limit Claims Dispositive Motions • Summary judgment if facts are strong and clear • Motions to dismiss Rule 23 class – Opt in requirement of FLSA 16(b) is in inherent conflict with opt out presumption of FRP Rule 23. Dispositive Motions – Federal court may decline supplemental jurisdiction of state law claims. • Clogs federal docket with non federal questions. • Requires adjudication of disputed facts regarding complicated issues of “typicality” class representatives. • Requires application of state law to facts. • All of which is best suited for the state courts to interpret state law in accord with the finding of fact made in state court. Dispositive Motions – Oppose class certification – move to decertify class • Named plaintiff is not representative of the putative class. –Duties differ – no class wide liability –Hours worked differ – no class wide damage calculations Dispositive Motions Rule 68. Pay the named plaintiffs their wages due, if any, and dismiss all others in “class”.