K-20 Edge Router Installation Training
April 9, 2015
Introductions

Who am I?
 Name
 Location
 Experience
2
Agenda
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Pre-Installation

ET K-20-101
Laptop configuration

ET K-20-102
Vendor site access

ET K-20-103
Maintenance window scheduling

ET K-20-104
Know location of K-20 router, modem and UPS

ET K-20-105
Know location of vendor equipment and demarc
Day of Installation

ET K-20-106
Prep work, tools and consumables

ET K-20-107
Router installation

ET K-20-108
Card Installation

ET K-20-109
Optics Installation

ET K-20-110
Cable Installation

ET K-20-111
Modem Installation
Evaluation

ET K-20-112
Evaluation / documentation
3
Pre-Installation
4
Laptop configuration
Laptop requirements:
 Windows OS with RDP enabled
 K-20 test account (k20test)
 Username: k20test
 Password: <to be communicated to NOC>
 Iperf.exe installed
 This allows for testing the circuit bandwidth
 Firewall settings allow RDP and IPERF (defaults)
 TCP: 3389, 5001
 UDP: 3389, 5001
 Wireless connectivity disabled
5
Vendor site access
The Edge Technician will work with K-20 Network
Provisioning to coordinate dates and times for testing and
transitions.

K-20 Network Provisioning
 prov@wa-k20.net
6
Maintenance window scheduling
When maintenance is needed, the Edge Technician will
contact the K-20 NOC to coordinate maintenance time.
The Edge Technician will coordinate directly with local site
contact prior to performing maintenance so they are
informed of pending work and have access granted if
needed.

K-20 NOC
 +1 (888) 934-5551
 noc@wa-k20.net
7
Know location of K-20 router and modem
The Edge Technician will verify with the local site contact:



UPS location (if applicable)
Router location
Modem location
8
Know location of vendor equipment and demarc
The Edge Technician will verify with the local site contact:


POTS line (plain old telephone service), demarc and
extension, if extended
Vendor equipment, service delivery point and extension, if
extended
9
Pre-Installation Questions
Pre-Installation Questions?
10
Day of Installation
11
Preparation
On the day of installation, confirm the following:

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Work to be performed onsite
Who your site contact is and their contact information
Verify if you will need a visitor badge, telco room keys or
other items for access to perform requested work
If necessary to contact the site ahead of arrival, call to
notify site contact you are en route
Arrive at site with required equipment for installation
Bring necessary tools to complete the requested work
12
Tools and consumables
Tools and consumables you may need:

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Electrostatic Discharge (ESD) Wrist Strap
Flat head screwdriver (assortment)
Phillips screwdrivers (#2, #6, #8)
Torx screwdriver (T15)
Wire crimper
Green (AWG 6) wire for grounding connections
Ring terminal ¼” inner diameter (5-7mm)
Screws (including specific to your rack)
13
Tools and consumables cont'd
Tools and consumables you may need:
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Console cable (and USB serial port)
Fiber cleaner
Singlemode LC patch cable
Multimode LC patch cable
Category 5 cables
RJ45 Coupler
Ethernet loopback cable
14
Electrostatic Discharge (ESD) Wrist Strap
Before performing any work on K-20 routers, switches or
modems, you should be wearing a properly grounded ESD
wrist strap.
The ESD wrist strap
should be worn on the
wrist with contact to
bare skin and should be
connected to a grounded
object such as a rack or
cabinet.
15
Router install
To install the router, follow the steps below:

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Unpack router from box, verifying contents
Attach mounting brackets
Mount in rack or cabinet
Ground the chassis
Plug in power
Insert cards
Insert optics
Connect cables
16
Router install – Unpack router
While wearing the grounded ESD wrist strap, unpack the
router and verify the contents, it should contain:




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Router
Mounting brackets
Mounting bracket screws
Power cable(s)
If replacing router, package old router wrapped in plastic
bag, power cable(s), brackets and screws in sturdy
cardboard box with proper packaging materials (bubble
wrap, packing paper, packing peanuts).
17
Familiarization with Cisco 2921 Front
Front:
Power Supply 0
Power Supply 1
Note: No ports to connect to on the front, only the power
supplies.
18
Familiarization with Cisco 2921 Back
Back:
HWIC Slots
Console Port
DMZ Port
Uplink Port
Management Ethernet Port
Grounding Point
19
Familiarization with Juniper MX5 Front
Front:
Power
MIC Slot 0
DMZ Port
Uplink Port
Console Port
Management Ethernet Port
MIC Slot1
20
Familiarization with Juniper MX5 Back
Back:
MIC Slot 0
Clock Port
Sync Port
Grounding Point
Note: only the grounding port should be utilized on the
back of the Juniper MX5, MX10.
21
Router install – Cisco mounting brackets
Once unpacked and familiarized with the Cisco router,
attach the mounting brackets to the router:

Attach either the 19” or 23” mounting brackets as
necessary on the appropriate side (front or back mount)
and location (flush mount or center mount):
22
Router install – Juniper mounting brackets
Once unpacked and familiarized with the Juniper router,
attach the mounting brackets to the router:

Attach either the 19” or 23” mounting brackets as
necessary on the appropriate side (front or back mount)
and location (flush mount or center mount):
23
Router install – Mount in rack
Once the mounting brackets are installed, mount in the
rack or cabinet:

Depending on mounting constraints, either flush mount
or center mount the router to the cabinet or rack
(respectively) utilizing screws appropriate for enclosure:
24
Router install – Ground the router
Once the router is mounted securely in the enclosure,
ground the chassis:

Utilizing green AWG 6 cable and the supplied lugs attach
a grounding cable to the router chassis in appropriate
location:
Juniper
Cisco
25
Router install – Ground the router cont'd
Once the router has it's grounding connection established,
attach to grounded source. The enclosure where the
router is mounted should have a grounding bar or a nearby
earth ground noted. Verify with site contact where this is.
26
Router install – Power install
Once the router is mounted inside the enclosure and is
properly grounded, plug the supplied power cable into the
router power supply 0 and turn on:
Cisco
Power Supply 0
Power Supply 1 (if applicable)
Juniper
Power Supply 0
Power Supply 1 (if applicable)
27
Router install – Card install
While wearing the grounded ESD wrist strap, unpack the
card and verify the contents:

If a card installation or swap is required, the K-20
Engineer will ship the required card to the Edge
Technician in advance of the site appointment.

If replacing card, package old card wrapped in plastic bag
in a sturdy cardboard box with proper packaging
materials (bubble wrap, packing paper, packing peanuts).
28
Router install – Card install, identify slot
Verify the slot you will be using for the installation or swap
with the K-20 Engineer you are working with. Below is a
listing of slots.
Cisco
HWIC 3
HWIC 2
HWIC 1
HWIC 0
Juniper
MIC 0
MIC 1
29
Router install – Card install, remove card
Once the slot to be used has been verified, remove the
existing card.
Cisco
Uses phillips and torx screws in different models.
Determine appropriate type then remove screws
and utilize appropriate type for installation
of card.
Juniper
Uses a pull tab mechanism for disengaging the
Card. Pull the tab above the slot to disengage
the card then insert the new card and ensure
the pull tab reengages.
30
Router install – Optic install
The K-20 routers may need to have fiber optic transceivers
installed to operate correctly. These may be any of the
following types:
SFP/SFP+
SFP/SFP+ BiDi
XFP
SFPs are 1GbE
SFP+ are 10GbE, usually
backward compatible
LC Connector
Same speed as
SFP/SFP+ but only uses
one fiber optic cable
LC Connector
10GbE, older form
factor not used as
often
LC Connector
*Always clean transceivers after installation*
31
Router install – Optic install
Insert the appropriate optic transceiver into the indicated
slot on the device or card. Ensure that the module is
plugged in firmly and has a good connection to the
backplane:
Cisco
The SFP will be inserted into the port
that is a combo port for either a SFP
or copper connection
Juniper
The SFP/SFP+/XFP will be inserted into
the port on the card in either MIC0 or
MIC1
32
Router install – Fiber optic cleaning
It may be necessary to clean the fiber optic cable and/or
the transceiver to resolve an issue, in order to do so:
 Clean the inside of the SFP/SFP+/XFP
by inserting the single-fiber port
cleaner into the port and pumping the cleaner once.
 Clean the outside of the connector/single fiber by
attaching the adapter and inserting the fiber cable into
the adapter and pumping once.
33
Router install – Fiber optic handling tips
From time to time issues may arise that involve handling
the fiber optic cables. Please keep the following in mind
when dealing with fiber cables:

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When inserting fiber cables, make sure the connector
“clicks” to ensure a tight fit
Do not bend the fiber optic cable, this will cause it to
break and not effectively transmit light
Always clean the fiber optic connections when working
with them
Do not look into the laser, it can burn your cornea, this
can occur from the transceiver as well as from the cable
Always cap fiber optic transceivers when not in use
34
Cable installation

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For the Cisco router, insert the RJ45
connector into the GE 0/0 port until the
latch is securely in place, connect the other
end of cable to test laptop.
Modem DB25 cable connects to console
port.
The telco circuit connects to GE 0/1
For the Juniper router remove the rubber
safety plug from the cable connector. Insert
connector into 1/MIC 0, port 1/0/0 this
connects to the DMZ and fiber is left dangling.
Port 1/1/0 connects to vendor switch.
Modem DB25 connects to the console port.
Test laptop needs a mini convertor switch. Ask
site to use theirs for testing.
35
Modem install
Once the router is mounted securely in the enclosure and
grounded, install the modem. Below is the typical modem
supplied by K-20. It will need to be connected to the site
supplied POTS (Plain Old Telephone Service) phone line.
36
Modem install – Unpack modem
While wearing the grounded ESD wrist strap, unpack the
modem and verify the contents. It should contain:





Modem
Power cable
DB25 to RJ45 Console Cable
Telephone line cable
If replacing modem, package old modem wrapped in
plastic bag, console cable and power cable(s) in a sturdy
cardboard box with proper packaging materials (bubble
wrap, packing paper, packing peanuts).
37
Familiarization with Modem front
Front:
Power Button
38
Familiarization with Modem back
Back:
Reset Button
Power outlet
POTS Line
Serial Port
39
Modem install – Connect power and line
Connect the modem to power and to the POTS line. The
power should be plugged into the UPS, if available, or site
power. The POTS line should be plugged into the line port
on the modem.
40
Modem installation – Connect console
Connect the modem to the console port of router. In
order to do so you will need to have the modem and the
DB25 to RJ45 cable that came with the modem:

Connect DB25 end of cable to Serial port of modem

Connect RJ45 to Console port of router
41
Console Connection
It may be necessary to connect the laptop to the console
port of router. In order to do so you will need to have the
laptop, the USB Serial cable and the DB9 to RJ45 cable:


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Connect USB Serial cable to computer. Verify which
COM port it is connected to.
COM Settings should be:

Baud: 9600

Parity: N

Data bits: 8

Stop bits: 1

Flow control: None
Connect DB9 to RJ45 cable to SUB Serial cable and
console port on router.
42
Testing

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If the site visit is a prescheduled testing appointment, the Edge
Technician will call the K-20 NOC @ 888-934-5551, 30
minutes before arriving at site to allow the NOC to set up for
testing.
Once all connections are made, call the K-20 NOC and advise
site is ready for testing.
The K-20 NOC will then test to see if they can reach the
equipment at the site to perform remote testing.
The Edge Technician must remain onsite until the K-20 NOC
has confirmed they have connectivity and can proceed with
testing.
Once connectivity is confirmed, the K-20 NOC will advise the
Edge Technician they are cleared to leave the site.
43
Testing
44
Transition
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After K-20 NOC has completed testing the transition will
occur.
At the time of Transition the Edge Technician will return
to the K-20 site and remove the testing equipment and
connect the K-20 equipment.
The Edge Technician will work with K-20 Provisioning
(Core) during the transition.
The Edge Technician will move cable connections from
the test equipment to the K-20 router and modem.
The Edge Technician will remove the test router and the
test laptop from the site.
45
Transition
46
Quick Installation Sheet

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Verify work to be completed.
Prep site for installation.
Verify all equipment is correct and available.
Locate customer demarc.
47
Quick Installation Sheet, cont’d
For new site installation or equipment/port upgrade (K20 router will be connected to telco vendor equipment and K20 modem at the time of Transition):
 Unpack router.
 Attach mounting brackets.
 Install router into rack.
 Attach green grounding wire.
 Connect power cord.
 Install any required cards.
 Install any required SFP/XFP’s.
48
Quick Installation Sheet, cont’d
Connect test equipment:
 Connect cables from telco vendor equipment to test router.
 Connect test router to modem.
 Connect modem to UPS if applicable.
 Connect test laptop.
 Contact K-20 NOC for testing or to notify that site is ready
for remote testing. 888-934-5551
 Wait until K-20 NOC verifies they can access the equipment
remotely to test and clear Edge Technician to leave the site.
 Sign out and return access badges to site if applicable.
49
Quick Installation Sheet, cont’d
At Transition:
 Disconnect the test laptop.
 Move cable connection between test router and telco vendor
jack/port to the K-20 router port.
 Move cable connection between test router and K-20 modem
to the K-20 router port.
 Remove test laptop and test router from site.
 Sign out and return access badges to site if applicable.
 Document work done at site on Evaluating/Documenting
Vendor Installations at End Sites form and return form to K-20
Provisioning at prov@wa-k20.net
50
Coordination
If in doubt of who to contact for coordination efforts,
contact the K-20 Provisioning department:

K-20 Provisioning
 prov@wa-k20.net
For issues relating to performance and testing, contact the
K-20 NOC:

K-20 NOC
 +1 (888) 934-5551
 noc@wa-k20.net
51
Day of Installation Questions
Installation Questions?
52
Evaluation
53
Evaluating/Documenting Vendor Install
After installation, testing and transition are complete, K-20
Network Provisioning asks that the following be documented:
 Verify UPS is installed.
 Verify cabling installation. The path of the cable should not
obstructing anything, at risk of being caught on anything or
being crushed. Insure cabling is properly tied back. Is cabling
installed correctly?
 Is vendor cable terminated correctly?
 Was the vendor equipment installed into a rack?
 If no, what is the location of the vendor equipment?
 Is the modem on top of the router?
 If no, what is the location of the modem?
54
Evaluating/Documenting Vendor Install
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If possible, please verify modem line phone number and
document it.
Document demarc and location of the equipment: RM or
/Suite number, location in the room (back wall, etc.), in rack or
alternate location, and port number. Examples: (Seattle K12,
Main building, telco closet, floor 1, vendor equipment pos 2, K20 equip mounted in top position of rack, port 1, modem
placed on top of router) or (Seattle K12, Main building,
attendance office, back left corner of room on shelf, vendor
equip on bottom shelf, K-20 Equip port 1, modem on top of
router).
Please take a photo of the installed equipment.
Email photo and demarc information K-20 Network
Provisioning office at prov@wa-k20.net.
55
Conclusion and Questions

This concludes the K-20 Edge Router Installation Training.

At this time we will take questions that were not
addressed or answered during the training modules.
56