Université de Lausanne Ecole des Hautes Etudes Commerciales (HEC) Table of content Introduction Jaap Gordijn Panel > Bled e-Commerce Conference > June 2004 • What is an Ontology • Ontologies in Research Yao-Hua Tan • Example: Bill of Lading Conceptual Business Models and Ontologies to improve the design and interoperability of the networked enterprise Harry Bouwman • Business Model Design Discussion Alex Osterwalder, University of Lausanne http://www.hec.unil.ch/aosterwa BFSH1 - 1015 Lausanne - Switzerland - Tel. +41 21 692.3420 – alexander.osterwalder@hec.unil.ch - http://www.hec.unil.ch/aosterwa Université de Lausanne home | agenda | fin Agenda • Alexander Osterwalder, University of Lausanne – Introduction: Goal of the Panel – Business/IT Alignment • Jaap Gordijn, Free University – What is an Ontology – Role of Ontologies in Research • Yao-Hua Tan, Free University – Example: Bill of Lading • Harry Bouwman, Technical University Delft – Business Model Design – Ontologies & Requirements • Discussion © 2004 Pigneur 2 Université de Lausanne Goal of the Panel home | agenda | fin Conceptual Business Models and Ontologies to improve the design and interoperability of the networked enterprise For whom are trying to achieve better solutions? Who are our clients? What is the problem domain we are looking at and for which we are looking for solutions WHAT? Improved design & interoperability WHO? HOW? Appropriate Models Networked Enterprise Complexity Conceptual Business Models Ontologies Time/Cost Integration/Cooperation Quality HOW MUCH? How can we address the problem domain and achieve an improvement? © 2004 Pigneur How much can we improve by applying the proposed methods? 3 Université de Lausanne home | agenda | fin What is a (Conceptual) Business Model? • It’s a model of the business of a company – … so it’s not a process model… • It’s a common understanding of the business idea – … this means a collection of concepts that allow to describe and express the idea Value Proposition Distribution Channels Business Model Concept … Business Model A © 2004 Pigneur Business Model B Concepts that are to be found in every business model in order to capture its business logic/idea eBay Amazon Auction model??? Web Retailer model??? Instances of the concepts 4 Université de Lausanne home | agenda | fin activity define & classify business models outcomes definitions & taxonomies "shopping list" of components components as building blocks reference models & ontologies authors Business Model Research Rappa 2001 Timmers 1998 Linder & Cantrell 2000 Magretta 2002 Afuah & Tucci 2001 Hamel 2000 Weill & Vitale 2001 Gordijn 2002 Osterwalder & Pigneur 2002 list business model components describe business model elements model business model elements apply business model concept applications & conceptual tools Modelling Rigour (towards a business model ontology) © 2004 Pigneur 5 Université de Lausanne home | agenda | fin BUSINESS/IT ALIGNMENT Business scope Distinctive competencies business governance Technology scope System competencies IT governance BUSINESS Strategic fit IT BUSINESS strategy IT strategy ORGANIZATION infrastructure IS infrastructure strategy infrastructure Function integration Administrative structure Business processes Skills Architecture Processes Skills [Henderson and Venkatraman, 1993] © 2004 Pigneur 6 Université de Lausanne home | agenda | fin IS model Viewpoint: SOFTWARE ENGINEERING BUSINESS IT BUSINESS strategy IT strategy ORGANIZATION infrastructure IS infrastructure MODEL strategy 1 © 2004 Pigneur infrastructure Information OBJECT Application User (interface) 7 Université de Lausanne home | agenda | fin Enterprise model Viewpoint: BUSINESS PROCESS (RE-) ENGINEERING BUSINESS DOMAIN knowledge: IT BUSINESS strategy IT strategy ORGANIZATION ENTERPRISE infrastructure MODEL IS infrastructure model strategy infrastructure Function integration Organization GOAL Process Team (coordination) 2 1 Information OBJECT Application User (interface) > State of the art in requirement engineering > Strategic fit weakly addressed © 2004 Pigneur 8 Université de Lausanne home | agenda | fin BUSINESS MODEL Viewpoint: e-BUSINESS DEVELOPMENT 3 © RE VALUE proposition Value configuration Customer (relationship) [Gordijn et al., 2003] e3value BUSINESS Strategic fit IT BUSINESS strategy MODEL IT strategy ORGANIZATION Enterprise infrastructure model IS infrastructure model strategy infrastructure Function integration Organization GOAL Process Team (coordination) 2 1 Information OBJECT Application User (interface) > Modeling business models and “contextualizing goals” … © 2004 Pigneur 9 Université de Lausanne home | agenda | fin Vertical Interoperability Design & Interoperability (vertical & horizontal) goals compatible? Strategy Strategy Business Model Enterprise Model Systems Model Business logic aligned? Processes coordinated? Systems integrated? Business Model Enterprise Model Systems Model Horizontal Interoperability © 2004 Pigneur 10 Université de Lausanne home | agenda | fin Discussion • • • • • Are business models and ontologies appropriate tools for the given problem domain? Can we apply software-based tools in this domain or will managers reject these tools? Can we apply these tools directly or do we need mediators? How can we evaluate the models we propose? How can we capture the dynamics of business models (business models are not static, they are evolving) © 2004 Pigneur 11