Next Generation Front Office Business Case

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link to this presentation
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email
forms
IT help
expense reports
contracts
address books
documents
calendars
events
HR questions
time off
customers
competitive information
procedures
announcements
projects
events
payments
purchases
policies
Industry news
communications
tasks
benefits
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Direct Cost
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Servers
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Data integration
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Annual
Cost
Server SW
IT Maint
VPN/Remote
App Subscript /
Support
Indirect Cost
Multiple sign-ins
User Training
Employee
Frustration
Annual
Cost
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Departments
Service Requests
Department
Documents Portal
Department
Department
Forms Portal
Divisions or Groups
Communities
Employee
Organization
Intranet Home
Intranet
Portal
Employee
Self Service
Dept Portal
Template
HR
Forms
IT
Facilities
Notifications
Projects
Customer
Service
Actions
Office 365 / SharePoint
CRM
Data
Training
Office Integration
Board Portal
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Reduce Budgets
• Reduce IT Software/Hardware costs
• Consolidate technology and platforms
Better Communication / Collaboration
• Single portal for News, Communication, Sharing, Events
• Central place for documents, policies, and forms
Workplace Satisfaction / Productivity
• Deliver self-service and consistency of procedures
• Central help desk, processes, approvals, internal services
Organizational Agility and Collaboration
• Break down silos between departments
• Flexibility to change while integrating with legacy systems
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Office 365 Phase I
Email
Documents
Calendars
Tasks
Office 365 Phase II Intranet
Intranet
Doc Portal
Self-Service
2 Department Portals
Meetings/Chat
Office 365 Phase III
Projects
Forms Portal
X Department Portals
Board
Costs
5 yr TCO
Costs
5 yr TCO
Eliminated Applications Renewals
Office 365 additional costs
Eliminated Hardware/Platforms
SP Business Suite
VPN Network savings
Customization Services
5000
IT maintenance services
Training
1000
Total
Total
Productivity Time Savings
21000
27000
Savings
Searching for Documents, Forms
xx minutes/emp/month
Direct Access (through internet)
xx minutes/emp/month
Requests for Service (help)
xx minutes/emp/month
Business Processes
xx minutes/emp/month
Total
0
The Internet is ultimately about innovation and
integration, but you don't get the innovation unless
you integrate Web technology into the processes by
which you run your business.
Louis V. Gerstner, Jr.
The Internet is the Viagra of big business.
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