Martin Bos Class: MM2C Commercial Economics 1 Table of contents Article 1 3 Article 2 5 Article 3 7 Article 4 9 Article 5 11 Assignment 1 – Job Vacancy Assignment 2 – Letter of application 15 16 – Improved letter of application 18 Assignment 3 – Letter of application Mesolaplaza 20 Assignment 4 – Letter of application BP 22 2 Distribution channels open up in China By Phil Davis With economic growth of more than 10 per cent a year for the past four decades, few investors need convincing of the long-term potential of Chinese assets. The rapidly rising number of dedicated China funds is testament to this. These funds received a further boost in April when the China Securities Regulatory Commission (CSRC) announced that international fund managers would be allowed to invest a combined $80bn in China’s capital markets, up from the previous limit of $30bn. Less noticed, however, are the CSRC’s moves to encourage foreign managers to distribute to Chinese investors. Last year, in response to US protestations about the dominance of the big state-owned banks in the Chinese mutual fund market, the CSRC allowed the creation of new sales channels, including independent advisers. Beijing is also believed to be considering the creation of a pension fund system that mirrors the US’s 401k defined contribution plans. So distribution prospects are improving. Given that from 2012 to 2050 China’s cities will grow by 348m people, according to Credit Suisse, the overall proposition for fund managers is promising. Institutional fund managers have been aware of the opportunity for some time: the growing wealth of the country has encouraged Beijing to seek to diversify state-owned assets. Allianz Global Investors (AGI), for one, sells its international funds directly to CIC, the Chinese sovereign wealth fund, and to the National Council of Social Security fund. “A number of state-owned institutions have been set up to invest in overseas assets,” says Douglas Eu, chief executive Asia-Pacific at AGI. “The process is similar to institutional mandates anywhere.” Insurers, in particular, are seeking savings and retirement products, according to HSBC Jintrust, a joint venture. “Insurance company premiums are growing by double digits every year, so it’s natural they need investment solutions,” says Steve Lee, chief executive of HSBC Jintrust. The joint venture targets specific institutional channels and has dedicated sales teams for each. There are no direct channels for the retail market, however, and distribution can be complicated and time-consuming. The prize, though, with 1.35bn Chinese investors potentially up for grabs, is alluring. The first challenge for foreign groups looking to sell funds to retail investors is to set up a joint venture. Apart from the difficulties of cultural fit, participants also report ever higher prices to take stakes in local firms, according to Cerulli Associates, a research firm. But once the foreign JV is set up, there appears to be a level playing field with the larger domestic JVs. “In general, we can do everything that domestic players can do,” says Mr Lee. Nevertheless, the list of the top 10 fund groups is dominated by domestic JVs because of their links with the big state-owned banks and their distribution reach. Despite the CSRC’s moves to liberalise the domestic market, there is currently little alternative but to distribute through the four largest state-owned banks, which control 60 per cent of all mutual fund sales in China. So even though AGI’s joint venture was forged with one of the three biggest brokers in China, Guotai Junan Securities, it still needs to play ball with the banking behemoths. It even bought a stake in ICBC bank when it listed in 2006 to help secure its distribution channels. There is little hope for new entrants to independently develop a country-wide brand and challenge the incumbents given the geographical challenges. “The top 10 cities and regions in China only account for half of the assets in mutual funds,” sadifys Mr Lee. “This is the challenge of distribution in China compared with, say, Hong Kong and Japan.” This oligopoly means that fund management firms have no choice but to pay, typically, half of all their fees to the banks. Marketing brings its own challenges. “You need to know the culture,” says Mr Lee. “Marketing slogans in the north of China won’t work in the south; you have different cultures and dialects.” But marketing is a critical differentiator because of the regulatory limits on the types of assets that can be offered to retail investors. As a rule, JVs can only offer funds investing in Chinese shares, fixed income and money market funds. 3 Volatility in the Chinese stock market has added to the challenges. Many local investors are nursing huge losses as the market languishes at half its late 2007 peak. Mr Lee says: “Chinese investors are unique. They are either extreme risk takers or they are extremely risk-averse.” The risk-takers’ instincts have worked against them and assets under management have shrunk alarmingly in the past four years. Cerulli says plain-vanilla equities funds are being shunned in favour of bond and guaranteed funds. As a result, according to Cerulli, the fund industry’s margins in China have declined, from a net revenue yield of 108.6 basis points in 2008 to 42.3 basis points in the first half of 2011. And the majority of companies operating in China expect foreign departures from the industry, according to a recent PwC report. This will reduce tough competition among the foreign JVs, but will do little to help the survivors compete with the powerful domestic JVs. This is the first article in a series on emerging markets distribution Testament Regulatory commission Mutual Diversify Sovereign Mandates Retirement Joint Venture Alluring Domestic To liberalise Brokers Behemoths Secureits Incumbents Oligopoly Fund management differentiator Volatility nursing Languishes Shunned Testament _ Wederzijds Diversiefieren Soeverein Mandaten Pensioen Gezamelijk Ondernemen Aanlokkelijk Binnelands Om te liberaliseren Makelaars Kolossen _ Gevestigde oligopolie Vermogensbeheer differentiator volatiliteit Vepleging Kwijnt Gesmeden 4 United we spend By Osman Ahmed Cyber Monday, the largest online shopping day of the year, goes global and no longer has much to do with Thanksgiving In two days the US is due to experience the single largest online shopping day of the year. Cyber Monday is the virtual cousin of Black Friday, the day after Thanksgiving and traditionally the US’s biggest shopping day of the year. It will see more than $1bn spent in less than 24 hours – that’s almost $695,000 a minute, according to digital research company comScore. It is, however, no longer a US-only event, and it no longer has much to do with Thanksgiving. According to Andrea Panconesi, owner and chief executive of the Florence-based luxury retail website LuisaViaRoma.com, the international market for Cyber Monday will soon begin to overtake American demand. “Cyber Monday will become the first true online ‘transnational’ phenomenon,” he says. Sarah Curran, founder and chief executive of my-wardrobe.com, the UK-based luxury e-tailer which last year experienced a 184 per cent increase in sales on Cyber Monday, agrees. “For us, it’s not just a US phenomenon; we see it in the UK and even in Portugal,” she says. “It’s becoming a global phenomenon that starts on Monday and grows in momentum all the way up to midDecember.” Matthew Cheng is founder of eCoupons.com, a global marketing website that carried out a survey of Cyber Monday intentions earlier this year in conjunction with Ipsos, a market research company. Cheung says that Cyber Monday is set to become even more global this year, as China is expected to overtake every other nation with almost 65 per cent of the population planning to go online and buy during the Cyber Monday period. This compares to 45 per cent of the US. The globalisation of Cyber Monday is largely due to international marketing by Shop.org, part of the US trading association National Retail Federation, and the unofficial organisers and founders of the event, as well as widespread special promotions and discounts. Cyber Monday is, confusingly, growing from a day-long phenomenon that started in the early 2000s into a whole week, usually spanning seven days beginning the Monday after Thanksgiving. Christoph Botschen, chief executive of the Munich-based luxury online boutique mytheresa.com, points out that different countries hold Cyber Monday on different dates because of a variation in national paydays. Some online retailers are also beginning to capitalise on the more traditional bricks-and-mortar consumer-fest known as Black Friday. Gilt Groupe, popular with luxury-obsessed bargain hunters, began its Cyber Monday promotions early this year following a global expansion to more than 90 countries, including the UK. Boticca.com, a London-based online accessories marketplace founded in 2010 for independent designers, will also be doing everything possible to maximise sales during Cyber Monday week by using social media. “We will be using a Facebook application that will enable designers, who each sell directly to customers, to easily set up a store on their fan page,” says co-founder Avid Larizadeh. “Given that most of our designers do not have transactional websites, this will allow them to make the most out of Cyber Monday, and cut through the noise of traditional online retail.” Another person looking forward to Cyber Monday is Alison Loehnis, vice-president of sales and marketing at London-based luxury fashion website Net-a-Porter. “Cyber Monday often falls into our sale period, which is a great transaction driver,” she says. “Last year it was our biggest day in terms of sales, and we see it increase every year. While the majority of sales on the day come from the US, we have started to see an increase in the international market. Cyber Monday has become the kick-off to the Christmas season for the entire online world.” On your iPads, get set ... shop. 5 Black Friday Chief executive Transnational Luxury E-tailer Phenomenon Momentum Conjuction Cyber Monday Globalisation Due Spanning Paydays Zwarte Vrijdag Directeur Transnationale Luxe E-verkoop Fenomeen Stuwkracht - Globalisering Verschuldigd Spanning Betaaldagen Bakstenen en Bricks and mortar mortel Accessories Accesoires Independent Onafhankelijk Co Founder Mede oprichter Online retail Online verkoop Transaction Driver Transactie driver Majority Meerderheid Kick off Start 6 Red Bull: Where marketing goes into overdrive By Ed Hammond Visitors to Red Bull’s Austrian headquarters are liable to get lost. The verges of the narrow road winding into the hills east of Salzburg bear no signposts. Miles of unbroken meadow and yellowing thickets pass without a hint of the silver and blue insignia that wraps itself round the company’s eponymous energy drinks. Even when I arrive at the volcanoshaped building that houses Red Bull’s 350 head office staff, there are no obvious indicators to back up the satnav’s monotone insistence that we have “reached our destination”. Until I walk in and see a Formula One racing car parked in the atrium, it is hard to be certain I’m at the right place. For a brand that has flourished on having a highly visible marketing strategy, this seems odd. Not so, says the lady showing me round the headquarters. She says the absence of signposts is deliberate, so that when people think about Red Bull it is about the athletes and the events, not the offices. This accords with the philosophy woven into Red Bull by Dietrich Mateschitz, who co-founded it in 1984 and remains its largest shareholder. “Our media philosophy is as simple as it is correct: the onus is on the media to create content, not on us to provide it. If our results, achievements and activities are worth reporting, you will read about them,” he says. “We disagree with the philosophy of many others who abuse the media for personal gain. Imagine if you removed everything from the papers that was announced but never came to fruition or took place or that later proved to be inaccurate.” For the most part, the group has done well at providing the media with activities to report on. So much so, in fact, that when people say Red Bull, it is hard to know if they are referring to the drink, the world championship-winning F1 team, the company’s spectacularly dangerous-looking air-racing series, or the rash of other extreme sports events to which it lends its name. In spite of the energy invested in its marketing campaign, Mr Mateschitz says the quality of the drink is still the most important factor in Red Bull’s success. “The best marketing strategy and the highest marketing budget in the world cannot win back a disappointed consumer. Long-term success is based on product quality and repurchase rate,” he explains. The inspiration to launch the company came to Mr Mateschitz during his tenure as international marketing director for Blendax, a toothpaste maker now owned by Procter & Gamble. Travelling in Thailand, he quickly saw a gap in the European market for a modified version of energy drinks widely consumed in the country. In the 27 years since then, Red Bull’s association with adrenalin-fuelled sports has created a wave of brand goodwill that has helped it become the world’s most consumed energy drink, selling more than 4bn cans last year, and one of Austria’s biggest corporate success stories. This global reach also means it has, so far at least, weathered the fall in consumer spending in western economies. During 2010, the privately held company saw sales in Brazil grow by 32 per cent, while Turkish and Japanese consumers increased their intake by more than 80 per cent. Overall, the group posted sales last year of €3.78bn ($5.17bn), compared with €3.26bn a year earlier. In spite of its size, however, the group is still steeped in the sort of folklore and philosophical quackery that most large multinationals eschew in favour of efficiency of production. In one example of the group’s unusual approach to mass production, the caps on its bottled mineral water can be sealed only on nights when the moon is full in the sky. This is the kind of behaviour that could infuriate shareholders of a publicly listed company. Mr Mateschitz is unambiguous about the likelihood of Red Bull appearing on the stock market in the future, however. 7 “Never. Thanks to our financial philosophy, we are not and never have been in need of capital, nor does anybody want to cash in. If we were to go public, the company would lose all of its benefits and in turn we would be left with numerous disadvantages,” he says. Overdrive Liable Verges Unbroken Meadow Insignia Insistence Atrium Flourished Deliberate Onus Fruition Rash Rash Adrenalin Fuelled Intake Folklore Quackery Infuriate anambiguous Numerous Afbeulen Aansprakelijk Grens/berm Ongebroken weide? insigne Aandringen Atium Bloeide Opzettelijk Bewijslast Vervulling Uitslag Uitslag Accesoires Inname Folklore Kwakzalverij Woede Meerderheid Vele 8 Formula for corporate success By Ross Tieman Improving collaboration between academics and industry is a mantra of French higher education reform. Yet the success of executive education programmes at ESC Toulouse management school is ample evidence that French business schools, thanks to their relative freedom, are already potential cornerstones of regional competitiveness. In the past decade, Groupe ESC Toulouse has tailored programmes for companies as diverse as Motorola, the US telecoms equipment specialist, aircraft maker Airbus and Pierre Fabre, a private pharmaceuticals and cosmetics group. The link between these companies is not merely that they have large activities in the Toulouse region but also they are all international businesses that face challenges in their participation in international markets. Parttime programmes from a local but international management school help them upgrade staff skills while minimising time away from the workplace. It is a formula that benefits the business school too. "It's a virtuous circle," says Sylviane Fontana, director of Capitolis, the executive education arm of Groupe ESC Toulouse. "It also helps us because it keeps professors in touch with the reality of the corporate world." It is a far cry from the technologies prevalent in 1903 when the local chamber of commerce founded ESC in a town of fewer than 150,000 inhabitants. But the development of Capitolis reflects that of the new industries that have bolstered the population of Toulouse to 1.1m, making it France's fourth largest metropolitan area. The historic role of the city's Ecole Supérieur de Commerce, like that of peers across France, was to teach a two-year diploma that built on two years of post-Baccalaureate "preparation" to deliver the equivalent of a general masters in management to fee-paying students. But a change in the legal framework in 1971 opened the door for business schools to broaden their role and sell their talents to the private sector. Today, Capitolis and the school's executive MBA programme account for 15 per cent of Groupe ESC Toulouse's €35m ($46m) annual revenues. In practice, Capitolis has four activities. Part of its work is to qualify programmes for ESC Toulouse and other schools. The second strand is a pair of courses for directors of small businesses. These are designed as a tools and strategy boost for entrepreneurs, who use their own businesses as case studies under academic guidance. The third element is a series of standard short courses available to bosses who want to upgrade their skills. But it is in the tailor-made programmes for larger companies that Capitolis is making its mark. The school's first big collaborative executive education programme, launched in 1998, was for mutual banking group Caisses d'Epargne. French bosses at Motorola, a US group with extensive Toulouse operations, sought help to deal with the differences between US and French management styles. Ms Fontana and her team drew from the skills of more than 60 faculty at the business school to design a course that addressed culture and communication issues but focused on how to achieve quick collaborative decisions. Capitolis has also designed and run three programmes for Airbus, including a programme for new managers that provides the communication and core management skills to make a success of promotion. Perhaps the most striking development has been its collaboration with Pierre Fabre, a group founded by a local pharmacist that has grown into a €1.7bn-a-year business. Mr Fabre, the chairman, wanted a tailored programme capable of turning promising young managers and doctors into product marketing chiefs. The company uses the wing of an historic abbey as its training school. Participants begin a programme developed with Capitolis that includes three months of full-time study and six months on the job. Although the programme draws on many Fabre company practices, it is sufficiently general to qualify graduates for the ESC Toulouse masters degree in health management. Toulouse is also home to Aerospace Valley and the Cancer-opôle, two state-sponsored public-private organisations designed to promote clustering of aerospace and cancer treatment technologies. Through Capitolis, ESC Toulouse is helping develop not just its own competitiveness but that of the Toulouse region and its most promising industries. 9 Mantra Executive Tailored Pharmaceuticals Minimizing Merely Prevalent Bolstered Metropolitan Peers postBaccalaureate Entrepeneurs Guidance Extensive Striking Abbey Suffienctly Clustering Mantra Uitvoerend Op maat Farmaceutische Het minimaliseren Slechts Gesterkt Stedelijk Ondernemers Leiding uitgebrand Opvallend Abdij Efficient Clusteren 10 11 Sony: Channels to choose By Andrew Edgecliffe-Johnson and Jonathan Soble As the Japanese group’s quest for a return to Walkman-era glory continues, Sir Howard Stringer’s successor looks set to persist with the departing chief’s cultural and structural shake-up As he celebrated Sony’s sweep of Grammy awards at a star-draped after-party in West Hollywood on February 12, Sir Howard Stringer looked like a man relieved. Adele, the Sony-signed British singer, had won six trophies, capping a year of music successes for the Japanese group and its Welsh-American chief executive, who had lured industry veteran Doug Morris to run his record labels, and pulled off a bid for EMI Music Publishing without committing much capital. Yet he had bigger reasons to look cheerful. The buzz and back-slapping at Cecconi’s – the low-lit restaurant where a barefoot Adele mingled with Sony executives – offered a welcome diversion after a gruelling year at the company’s Tokyo headquarters. The 70-year-old’s hopes of going into retirement with the group restored to annual profits of $3bn had been shattered in 2011 by a succession of crises. Japan’s earthquake, cyber-hacking attacks, supply-disrupting floods in Thailand, London riots that destroyed a DVD warehouse and the yen’s relentless, export-squeezing rise all took a toll. Even his victories had been hard won. Days before the Grammys, Sony’s board had accepted his recommendation that Kazuo Hirai – a calm, bilingual Japanese 51-year-old who had risen through the music and PlayStation video games divisions – take over in April as chief executive, while Sir Howard stayed on as chairman. The warm body language between the two at Cecconi’s made the move look like the seamless conclusion of a succession plan that began in 2009, when Sir Howard promoted Mr Hirai and three other young “musketeers” to rejuvenate Sony’s management. What few present knew, however, was that a month earlier Mr Hirai’s accession looked like it might be derailed by an old guard that Sir Howard’s supporters say has undermined his efforts to shake up the group since he took the top job in 2005. Four people familiar with the events say that, as it became clear the company would lose Y220bn ($2.7bn) in the year to March, a group of retired Sony electronics managers approached directors to try to block the appointment. Their attempted coup provides an insight into how fortunes turn in technology, the pain still felt at a company that was the Apple of the 1980s, the still unsettled nature of Sony’s strategy and the cultural rifts between Japanese and western management styles that have survived decades of globalisation. The retired executives had run Sony as it wowed the world with devices such as the Walkman, the Trinitron television and the Handycam video recorder, and still commanded respect and loyalty. But they had watched in dismay as the group that embodied Japan’s postwar manufacturing prowess lost out to cheaper, nimbler Asian electronics producers, including South Korea’s Samsung and HTC of Taiwan. Now, they were suspicious of Mr Hirai and hostile to the cultural and cost changes he and Sir Howard say are needed to revive its competitiveness. They suggested several alternative CEO candidates with electronics backgrounds, including Ken Kutaragi, the PlayStation creator. “It was basically an attempt to turn back the clock,” says one senior manager familiar with the “conspiracy”. In the end, however, the board approved Mr Hirai’s appointment unanimously. So if Sir Howard looked relieved that night in Los Angeles, it was because he had fended off the latest challenge to his authority, protecting his chosen successor and seeing off a backlash that might have reversed the course he has set for the company. “I know there are some who want to look back, to go back to the old way of doing things,” he said when announcing Mr Hirai’s appointment, warning that his “tough-minded” protégé would resist this “wrong approach”. Film and music 12 In reviewing Sir Howard’s record, important numbers suggest the right verdict is a thumbs down. The group’s market capitalisation has shrunk by 70 per cent since his promotion from running its US entertainment business. Seven years ago, Sony’s market cap was two-thirds that of Apple, but today the iPad-maker is 20 times Sony’s size, and has usurped its reputation for innovation in electronics. In the four years to this March, Sony will have suffered nearly Y620bn in net losses. Its televisions business has never made money on Sir Howard’s watch, defying repeated predictions of a turnround. Was his strategy wrong? Had Sony become so ossified and outmanoeuvred that no CEO could restore it to its Walkman-era glory? Or do all Apple’s competitors look like failures in the iPhone age? Sir Howard faced high expectations, nurtured in Japan by the record of another foreigner: Nissan’s Carlos Ghosn steered the carmaker quickly from near bankruptcy to profit in the early 2000s. “A lot of people hoped Stringer would be another Ghosn, and would come in and make big, fundamental changes in a hurry, but that never happened,” says Osamu Katayama, author of books on Sony. “Sony and Nissan are different cases, though I do think Stringer could have been more aggressive.” One former colleague says Sir Howard was worn down by Sony’s slow-moving culture in Tokyo, but should have stopped worrying about negative headlines and pushed harder. However, Sir Howard’s defenders argue that he has made as much of an almost impossible hand as anyone could have done. Sony’s performance, they say, cannot be seen in isolation from the woes of Japan’s other big electronics companies. All have suffered from the strong yen and natural disasters, and some have been even slower to adapt and cut costs. Both Panasonic and Sharp are forecasting multibilliondollar losses this year. “His performance might look like a C plus, but adjusted for difficulty it’s an A,” another colleague says. An adviser to Sony adds: “If it wasn’t for Howard, they might be bankrupt by now. He’s come up with the right strategy but he’s a mere mortal.” Sir Howard himself defended his record this month, saying: “If we hadn’t reformed Sony as we did, can you imagine where we’d be today?” ... If Sony’s troubles arouse more passion than those of other Japanese technology groups, it is because it had been best positioned for the shift to the networked hardware and digital distribution model Apple has exploited. Sony made the devices – the music players, mobile phones and computers – and its movie studios and music companies produced the entertainment content. “But instead of working together, the managers of the different businesses fought to keep their independence,” Mr Katayama says. Early attempts to integrate products and create digital content stores to rival iTunes flopped, while Apple – a niche computer-maker with no entertainment assets – swept the field. Sir Howard’s appointment was supposed to change that. After he took over Sony’s US entertainment business in 1997, the former CBS president earned a reputation for pushing through cost cuts and cultural change with the charm of a former journalist and the toughness of a man drafted to fight in the Vietnam war six weeks after landing in the US. He was appointed CEO two years after the company’s misreading of changing TV technology led to the “Sony shock” of tumbling electronics earnings in 2003. Then, he talked of the urgent need to break down divisional “silos”, overhaul the scatter-gun approach to product development and respond faster to changing consumer behaviour. Some of those comments sound similar to his successor’s analysis of the task faced now. “I have an acute sense of crisis,” Mr Hirai said on his appointment, urging the company to step up innovation. ... Japan’s consensus culture posed a far greater challenge for Sir Howard than Hollywood or record labels. Still, he cut Y200bn from Sony’s costs and 12,000 people from the payroll by 2008 to produce operating profit margins in electronics of 5 per cent. After what he calls the “Lehman shock” sent financial markets crashing that year, he cut again, reducing costs by another Y250bn and headcount by another 16,000 to 168,000. The rewards were supposed to show through in 2011, before the seismic shock of March 11 destroyed several factories and warehouses at a cost of Y150bn. Such setbacks tested his resilience and, coupled with internal resistance, left him frustrated. But, he told the FT last week, “Sony keeps bouncing back and I’m confident the stage is set for a new era of growth.” 13 Sir Howard can point to strategic wins. Sony’s Blu-Ray won the DVD format wars against the Toshibabacked HD DVD standard in 2008. It has done as well as anybody from 3D film and television, making everything from cinema projectors to TV sets for the format. In the past year, the growth of the Sony Entertainment Network, uniting games, music and videos, suggests his efforts to improve collaboration and software development are having an impact. He also bought Swedish telecoms group Ericsson and German media company Bertelsmann out of tense joint ventures; and extricated Sony from a costly liquid crystal display screens venture with arch-rival Samsung. Reviews of new products – from the Sony S tablet to Xperia smartphones and the PlayStation Vita portable games player – have been positive. But none has taken off like an iPhone, iPad or iPod, and too many still come out late. “While they plan, others go and do,” one consultant says. While Apple concentrates on a few devices at a time Sony juggles scores of lines, from medical imaging equipment to 3D binoculars. It leads in image sensors (supplying those for the cameras in the latest iPhone) and professional movie cameras. “That doesn’t mean anybody’s going to stop whining about the Walkman,” one senior Sony figure remarked last year. Mr Hirai says his priorities will be to grow faster in digital imaging, smartphones and video gaming; turn around the TV business; and expand in networked services. “We are not shifting direction. We are shifting gear,” Sir Howard said this month, implying that investors will see a Japanese executive accelerating the strategy of the Welsh-American outsider. But as Mr Hirai takes the reins, the question of what success Sony’s next leader can realistically aspire to remains. Investors would welcome stability and improving margins – average analyst estimates are for smallish net profits of Y70bn and Y120bn in the next two years – but until Sony finds another Walkman-like hit, he too may struggle to quieten the group’s vocal old guard. Persist Lured Buzz and Back Mingled Relentless Bilingual Accession Derailed Fortunes wowed Dismay Embodied conspiracy Backlash Protege Verdict Usurped Defying Nurtured Arouse Drafted Divisional Resilience Collaboration extricated Juggles Aanhouden gelokt Buzz en terug Vermengd Meedogenloos Tweetalig Toetreding Ontspoord Vervulling Ontzetting Belichaamd Samenzwering Speling uitspraak Toegeëgend Gevoed Wekken Opgesteld Veerkracht Samenwerking Jongleer 14 Job vacancy President, VP, Executive Location : Dallas, TX Base Pay : $90,000 - $300,000 /Year Employee Type : Full-Time Industry : Government - Civil Service Manages Others : Yes Job Type : ManagementGeneral Business ExecutiveExperience : At least 8 year(s) Division : Huntsville Executives Post Date : 10/7/2012 Contact Information Jessi Ref ID : PVPE-HUN President / VP / Executive Requirements: Our clients gain a vital and broad perspective of their capabilities and a particular confidence to pursue opportunities they might otherwise not see or seek. Our strategies will give you a distinct advantage over others when competing for open positions as well as help you find opportunities that others fail to discover. We will provide you the insight you need to better understand what you have to offer and need to present yourself to prospective hiring decision-makers, the tools to create awareness and interest, the strategies to help you get in front of employers and make a strong impression, and the ongoing advice that you would expect from seasoned top-level executives. Our very high client success rate testifies to the effectiveness of our concepts, practices, tools, and strategies. The time invested to learn more about how you can advance faster, internally or externally, can open doors to opportunity and net a solid return on your investment. We view our relationship with clients as a partnership because our success is based on your success Please forward your resume if you currently reside in the Huntsville Alabama area or are serious about relocation here. We can assist with an out-of-state job search, depending on the circumstance. We are looking for qualified candidates, apply for Confidential interview attn: Jessi Requirements*Able to Manage Multiple Units, Regions, Districts. *Profit & Loss Responsibilities *Ability To Drive Business/Sales *Must have a Successful Track Record *Strong Customer Relations Skills *Minimum 8 years Experience Degrees preferred, advance degrees and certifications desired, exception experience may substitute education. Alabama residents are encouraged to apply or you are planning on relocating here. We can assist with out-of state job searches depending on the situation. http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?&Job_DID=JB78906YV49FCKFF36M&ipath=HPRJ 15 Letter of Application Martin Bos Bernhardus Bumastraat 55 8933 EJ Leeuwarden 06-509 559 26 Martin-17@live.nl Dallas Inc. Jackson Road 162 27727 Dallas Dear Mr. Jessi I am writing to apply for the excecutive position advertised on careerbuilder.com. As requested, I am enclosing my certifacation, a complete job application, my resume, my certifications and a number of references. This job offer advertised is very interesting, and I strongly believe that my expanded knowledge of civil services and my education will make me an ambitious canditate for this executive position.I have studied Commercial Economics at the NHL High School, which is located in Leeuwarden, The Netherlands. During my last year internship, I got offered a management position at Stopaq bv. Stopaq is a world-renowned factory that produces oil platforms. This inspired me greatly and I still work there after 15 years. However, the time has come for something more challenging, which I think Dallas Inc. can offer me. The key strengths that I possess for success in this position include: I have successfully managed a team of 25 employees I strive for continued excellence I have designed several high-ranking costumjer service programs With a BS degree in Marketing Management, I have a full understanding of managing a company. I also have experience in learning and developing new Technologies and plas, if desired. Please see my resume for additional information on my experience. Sincerely, Martin Bos 16 Curriculum Vitae Personalia: Name: Martin Bos Adress: Bernhardus Bumastraat 55 Postal code: 8933 EJ Woonplaats: Leeuwarden Phone number: 06-509 559 26 Date of birth: 30-10-1992 Place of birth: Stadskanaal Nationality: Nederlandse Education: 2004-2009 Havo, Culture and Society attending Ubbo Emmius College located in Stadskanaal 2009-2010 Bachelor of Nursery attending HanzeHogeschool located in Groningen (Unfinished) 2011-2015 Bachelor of Marketing Management attending NHL located in Leeuwarden Experience: December 2010 – Juli 2014: Manager of C1000 Westermarke located in Stadskanaal. Juli 2014 – Present: Manager Costumer Services at Stopaq located in Stadskanaal Personal traits Ambitious, careful, positive, managing qualities, teamplayer, assertive References: Stopaq Beun Haas Landweg 4 9501 GH Stadskanaal C1000 Westermarke Tanja Hulshof/Fijka Hulsing Beneluxlaan 6 9501 CT, Stadskanaal 0599-696060 17 Improved letter of Application Martin Bos Bernhardus Bumastraat 55 8933 EJ Leeuwarden 06-509 559 26 Martin-17@live.nl 17th October, 2012 Dallas Inc. Jackson Road 162 27727 Dallas Dear Mr. Jessi I am writing to apply for the excecutive position advertised on careerbuilder.com. As requested, I am enclosing my certification, a complete job application, my resume, my certifications and a number of references. This job offer advertised is very interesting, and I strongly believe that my broad knowledge of civil services and my education will make me an ambitious candidate for this executive position.I have studied Commercial Economics at the NHL High School, which is located in Leeuwarden, The Netherlands. During my last year internship, I was offered a management position at Stopaq bv. Stopaq is a world-renowned factory that produces oil platforms. This inspired me greatly because of the different aspects of the working field, and I still work there after 15 years. However, the time has come for something more challenging, which I think Dallas Inc. can offer me. The key strengths that I possess for success in this position include: I have successfully managed a team of 25 employees I strive for continued excellence I have designed several high-ranking costumer service programs With a BS degree in Marketing Management, I have a full understanding of managing a company. I also have experience in learning and developing new technologies and plans, if desired. Please see my resume for additional information on my experience. Yours sincerely, Martin Bos 18 Curriculum Vitae Personalia: Name: Martin Bos Adress: Bernhardus Bumastraat 55 Postal code: 8933 EJ Residence: Leeuwarden Phone number: 06-509 559 26 Date of birth: 30-10-1992 Place of birth: Stadskanaal Nationality: Dutch Education: 2004-2009 Havo, Culture and Society attending Ubbo Emmius College located in Stadskanaal 2009-2010 Bachelor of Nursery attending HanzeHogeschool located in Groningen (Unfinished) 2011-2015 Bachelor of Marketing Management attending NHL located in Leeuwarden Experience: December 2010 – July 2014: Manager of C1000 Westermarke located in Stadskanaal. July 2014 – Present: Manager Costumer Services at Stopaq located in Stadskanaal Personal traits Ambitious , positive, managing qualities, teamplayer, assertive References: Stopaq Beun Haas Landweg 4 9501 GH Stadskanaal C1000 Westermarke Tanja Hulshof/Fijka Hulsing Beneluxlaan 6 9501 CT, Stadskanaal 0599-696060 19 Letter of application Mesolaplaza Martin Bos Bernhardus Bumastraat 55 8933 EJ Leeuwarden 06-509 559 26 Martin-17@live.nl Mesolaplaza Eikenlaan 72a 8471KE Wolvega 31st of October, 2012 Dear Mrs. Bakker I am writing to apply for the international business development manager vacancy advertised on careerbuilder.com. As requested, I am enclosing my certification, a complete job application, my resume, my certifications and a number of references. This job offer advertised is very interesting, and I strongly believe that my broad knowledge of social media and my education will make me an ambitious candidate for this managing position. I have studied Commercial Economics at the NHL High School, which is located in Leeuwarden, The Netherlands. During my last year internship, I was offered a management position at Stopaq bv. Stopaq is a world-renowned factory that produces oil platforms. This inspired me greatly because of the different aspects of the working field, and I still work there after 5 years. However, the time has come for something more challenging, which I think MesolaPlaza can offer me. The key strengths that I possess for success in this position include: I have successfully managed a team of 25 employees I strive for continued excellence I have designed several high-ranking costumer service programs I have completed several international Minors and managed international contacts for Stopaq. With a BS degree in Marketing Management, I have a full understanding of managing a company. I also have experience in learning and developing new technologies and plans, if desired. Please see my Curriculum Vitae for additional information on my experience. Yours sincerely, Martin Bos 20 Curriculum Vitae Personalia: Name: Martin Bos Adress: Bernhardus Bumastraat 55 Postal code: 8933 EJ Residence: Leeuwarden Phone number: 06-509 559 26 Date of birth: 30-10-1992 Place of birth: Stadskanaal Nationality: Dutch Education: 2004-2009 Havo, Culture and Society attending Ubbo Emmius College located in Stadskanaal 2009-2010 Bachelor of Nursery attending HanzeHogeschool located in Groningen (Unfinished) 2011-2015 Bachelor of Marketing Management, attending NHL located in Leeuwarden Experience: December 2010 – July 2014: Manager of C1000 Westermarke located in Stadskanaal. Julyi 2014 – Present: Manager Costumer Services at Stopaq located in Stadskanaal Personal traits Ambitious, assertive, positive, managing qualities, teamplayer, References: Stopaq Beun Haas Landweg 4 9501 GH Stadskanaal 0599-436238 C1000 Westermarke Tanja Hulshof/Fijka Hulsing Beneluxlaan 6 9501 CT, Stadskanaal 0599-696060 21 Letter of application BP Martin Bos Bernhardus Bumastraat 55 8933 EJ Leeuwarden 06-509 559 26 Martin-17@live.nl BP. Jackson Road 162 27727 London 31st of October, 2012 Dear Mr. Bransson I am writing to apply for the online web 2.0 manager vacancy advertised on careerbuilder.com. As requested, I am enclosing my certification, a complete job application, my resume, my certifications and a number of references. This job offer advertised is very interesting, and I strongly believe that my broad knowledge of social media and my education will make me an ambitious candidate for this managingposition. I have studied Commercial Economics at the NHL High School, which is located in Leeuwarden, The Netherlands. During my last year internship, I was offered a management position at Stopaq bv. Stopaq is a world-renowned factory that produces oil platforms. This inspired me greatly because of the different aspects of the working field, and I still work there after 5 years. However, the time has come for something more challenging, which I think BP. can offer me. The key strengths that I possess for success in this position include: I have successfully managed a team of 25 employees I strive for continued excellence I have designed several high-ranking costumer service programs With a BS degree in Marketing Management, I have a full understanding of managing a company. I also have experience in learning and developing new technologies and plans, if desired. Please see my Curriculum Vitae for additional information on my experience. Yours sincerely, Martin Bos 22 Curriculum Vitae Personalia: Name: Martin Bos Adress: Bernhardus Bumastraat 55 Postal code: 8933 EJ Residence: Leeuwarden Phone number: 06-509 559 26 Date of birth: 30-10-1992 Place of birth: Stadskanaal Nationality: Dutch Education: 2004-2009 Havo, Culture and Society attending Ubbo Emmius College located in Stadskanaal 2009-2010 Bachelor of Nursery attending HanzeHogeschool located in Groningen (Unfinished) 2011-2015 Bachelor of Marketing Management, attending NHL located in Leeuwarden Experience: December 2010 – July 2014: Manager of C1000 Westermarke located in Stadskanaal. July 2014 – Present: Manager Costumer Services at Stopaq located in Stadskanaal Personal traits Ambitious, assertive, positive, managing qualities, teamplayer, References: Stopaq Beun Haas Landweg 4 9501 GH Stadskanaal 0599-436238 C1000 Westermarke Tanja Hulshof/Fijka Hulsing Beneluxlaan 6 9501 CT, Stadskanaal 0599-696060 23 24