PRIORITY FAMILIES: Community Support – Rugby Pilot Update on Progress (October 2013): Project Brief: To look into the potential of developing a sustainable model of on-going community based intervention to families requiring low level / light touch support – either as an early intervention or as a step down from high intensity support. Update on Progress: Meetings to date: Sarah Barnes – Solihull Partnerships Project Manager, Solihull Metropolitan Borough Council Bill Basra – Localities and Partnerships Manager, Central Team, WCC Liz Young – Southern Area Team, WDC Lorraine Jaegers – Senior Parenting Practitioner, WCC John Coleman – Safeguarding, Social Care (Rugby), WCC Melissa White / Lynn Pallet – Relate Warwickshire Phyllis Collins – Early Intervention (CAF Officer), WCC Pat Tate – Schools Early Intervention Officer, WCC Mel Pinks – PLC Manager, Rugby Central Schools Rugby Parenting Practitioner Network Wendy Rawbone – Ops Manager, Family and Parenting Support, WCC Rachel Mellors – Local Manager, Family Intervention Alison Orr – Locality Manager, WCAVA Rugby Priority Families Local Coordinating Group Meetings / conversations still to have: Vicki Barnes – Practice Leader (Mental Health Parenting and Substance Misuse) Louison Ricketts – Children and Family First Team, Coventry City Council Celebrating Parenting Day Katie Sibley / Sue Aspinall – CAF Family Support Workers (TBC) Hayley Norman – School Nurse Team (TBC) IDS (TBC) Mothers Union (TBC) Once targeted area agreed, need to meet: Children Centre Schools Local practitioners (inc. FSWs / Health Visitors etc) Local Community Association Local Cllr(s) Police’s SNT Update on Progress: From the meetings above, there appears to be general agreement that there is a gap in provision for low level support. Where needed (and appropriate), light touch intervention is often provided by workers or organisations already supporting the families (eg. Family Support Workers). This might include: offering support with household chores (eg. cleaning, tidying, shopping etc); low level parenting support (eg. checking that children are up a, dressed and fed in time for school; buddying for appointments, meetings or group support (eg. visits to doctors, CAB, coffee mornings etc). The provision of community based (volunteer) might help Priority Family: Rugby Pilot Progress Report October 2013 alleviate some of the pressure on these practitioners and offer a more sustainable long term support network. Furthermore, there is potential to develop the scheme to provide longer term tracking of a family’s progress against agreed actions (eg. monitoring whether families are maintaining the changes agreed as part of the Family Plan). By offering low level intervention, the volunteers may be able to identify warning signs within a family that issues are starting to rise and can either refer back to practitioners (CAF / PF / FIP) for further intervention – or (where appropriate) address the issue themself. This would directly support the Priority Family Programme in terms of long term impact assessment. I am also working with Bill Basra in terms of linking this scheme with the wider county work looking at the wider social and economic determinants in an area – and ways to tackle these at a more local level. Tackling some of the wider issues within a community (unemployment, low educational attainment, health inequality etc) will hopefully have a longer term positive impact on the families living in these areas. It is also apparent that any project that is developed should be part of a wider package of support as a “one size fits all approach” might not work. This could include: 1:1 peer support (led by volunteers); group support sessions; signposting to other services or groups etc. Next Steps - Agree targeted neighbourhood (or locality) – and make contact with locally based organisations and services (eg. Resident/Community Associations and key voluntary groups, eg. churches). - Draw up an options paper to agree framework for project based on the feedback from meetings with local practitioners and other schemes already running (eg. Solihull / Coventry / IDS). These will need to consider whether the project should: o focus on Early intervention or a step down from high intensity support (or both) o remain informal and targeted within a small neighbourhood o consider external funding (if needed) to support a more formal management arrangement with paid worker(s) to coordinate the volunteers o recruit volunteers from within the Priority Families Programme or the wider community. In either case “community champions” will need to be identified to take this project forward. - Look at potential for developing locally based “Family Support Networks” comprising local practitioners – to share intelligence and support the volunteers Look at potential for changing the role of existing Locality Planning Groups to refocus on key local priorities which might include Priority Families (eg. a mini “LCG” – based on the model being piloted in Camp Hill). Potential Barriers / Challenges - Volunteers – need to consider: o Training requirements - lone working / personal safety / safeguarding / Triple P etc o Coordination / management / support o If volunteers are recruited from the Priorities Families programme – need to consider the suitability of these individuals to be placed with vulnerable families 2 Priority Family: Rugby Pilot Progress Report October 2013 - Funding – need to consider: o Costs of a project that may need a paid Volunteer Coordinator (and associated costs) o Project on-costs in terms of volunteer expenses / room hire etc - Project delivery - need to consider: o How we can develop a scheme that is robust with the necessary safeguarding arrangements in place but that does not become over bureaucratic and formal thereby putting people off from engaging with it (perhaps seen as another statutory service) 3