Job Evaluation Form Before completing this form, please ensure that you have read the JE process flowchart, to check if you need to complete the full Job Evaluation Form. The information in this Form is used to determine the grade of the role and should be completed with reference to the “JOB EVALUATION SCHEME & LOCAL GUIDANCE” document. When completed, please send this form to: your Faculty Office (Proposed regrade for existing member of staff), or the “HERA Grade Evaluations” email address (Jobs to be advertised) 1. 2. Is this: A) a vacant job to be advertised B) a proposal for a regrade for an existing member of staff YES/NO YES/NO Is this : A) a completely new job with no comparable jobs at the university? B) a revised job comparable to an existing job at the University? YES/NO YES/NO Please state job title and department of comparable job Name of employee (if this is a case to regrade an existing employee: Proposed Grade: Current Grade: 6 (if applicable) Department: Post Title: PG/UG Studies Administrator Responsible to: Director of PG/UG studies (job title) Responsible for: (job titles, grade and number eg 3 x Grade 4 Admin Assistants) 1 x grade 5, 1 x grade 4 administrators Date of last Performance & Development Review (PDR): (required for regrade to existing staff member) Name of reviewer: Purpose of the role: (if not obvious from job title) 1 HERA Analysis Please answer the questions and provide examples of role requirements. 1 In their interaction with PG students, the post-holder will need to explain a wide range of topics that require careful and clear explanation, for example: - examination regulations and assessment of courses; - coursework submission and extension requirements; - disciplinary procedures etc: - confidential issues relating to students: - funding (studentships, bursaries etc.). a) Communication - oral What is communicated to whom? Explain a wide range of topics that require careful and clear explanation, for example: - degrees available: - application procedures: - entry requirements and other aspects of eligibility: - funding (studentships, bursaries etc.): - open days procedures etc. 1 b) Communication – written & electronic What is communicated to whom? 2 Teamwork and motivation In which teams is the role-holder involved? What is their expected contribution to the team? As one of the senior administrators in the department, the post-holder will be a primary point of contact for a very wide range of queries relating to PG studies from all staff, and will need to be able to provide clear, authoritative answers, either directly or through consultation with others. The post-holder will be the primary contact with External Examiners and will be required to provide clear details of examination procedures, both departmental and University, course details and information on individual students. The post-holder’s role will also be a key interface between academic managers and the administrative team and the ability to communicate clearly both ways will be essential. The post-holder may be required to provide oral reports at staff meetings on PG issues. Meet regularly with the Associate Director of Postgraduate Studies to discuss a range of management issues, including feasibility of new programmes, results of statistical analysis, items for discussion at the Learning and Teaching Committee, annual report etc. The same range of enquiries described under ‘Oral’ will also be dealt with by e-mail and letter. The post-holder will be involved in co-ordinating the production of information for current and potential students, either published or on-line (e.g. Masters Handbook admission brochure and information sheets). The post-holder will also be required to communicate with a number of External Examiners via email and letter and ensuring they have all the required information and explain complex procedures. In liason with academic staff the post holder will oversee and facilitate communicate with Alumni to maintain good connections to contribute to marketing and development. Collect and co-ordinate statistical data from a variety of sources and present details of findings in a variety of reports and summaries. Responsible to the Associate Director for Postgraduate Studies and the Departmental Administrator for managing the administration of all areas of all postgraduate programmes (both taught and research). Manage 2 administrative staff (grades 4 & 5). Also a member of the Senior Administrative Group, the department Learning and Teaching Committee, Staff Student Committees, Admissions team, and Postgraduate Studies Committee (Faculty) and understand and manage the inter-relationship between the different LEC teams. 2 3 Liaison and networking What are the role’s liaison contacts (outside of the above teams) and for what purpose? What internal and external network groups is the role involved in and for what purpose? Include Committees and working groups. 4 Service delivery In what way does the role need to be proactive or explore customer needs? How does the role contribute to setting standards or levels of service? 5 Key Decisions What individual decisions are taken? Individual PG students requiring information concerning their studies on issues such as timetables, module options, etc., especially queries that can not be dealt with by more junior members of the PG administration team. Individual applicants, teachers, and parents requiring information on the postgraduate programmes and research degrees on issues such as application procedures, grades required, open days etc., especially queries that cannot be dealt with by more junior members of the PG administration team. Note that while the above are “one-off” in terms of individuals, the generic interaction with students and applicants is regular, and central to the post. Daily contact with department academic staff on matters relating to PG teaching Regular, but probably not frequent, interactions with other senior support staff in the department to ensure co-ordinated support across all activities including faculty Finance office regarding student payments, bursaries and fee waivers; Research Office regarding links between PhD students and supervisors; EBP regarding student placements and Research Councils’ studentships. Regular contact with the Faculty Office and Central administration (exchange of information). PG Administrators in other faculties to discuss the administration of joint degrees. Student Registry to discuss issues concerning courses, examinations, student records, disciplinary procedures etc. External examiners on examination procedures, arrangements for exam boards etc. Research funders (e.g. NERC, BBSRC etc) on matters relating to Masters and PhD studentships. The post-holder needs to proactively initiate procedures to ensure that all information is up-to-date and accurate and meets the needs of current and prospective students and meets all University and QA procedures. The post-holder will oversee the collation and monitoring of information about course reviews and student feedback. Reviews and monitors procedures and initiates changes to systems and procedures when necessary to provide a more efficient service and meet future needs. Management of the PG administration team, its systems and procedures to ensure tasks are completed on a weekly, termly and annual basis, leave entitlement and working arrangements for staff. Decide on the optimum method of gathering information from staff and decide on how to present this to students in an appropriate format. Decide on the optimum routes for managing the interface with current and prospective students. Manage the arrangement of open days. Make decision on the organisation and management of examination boards. What decisions are taken jointly with others? With the Associate Director of Postgraduate Studies and other academic staff make decision on course availability, PQR arrangements, external examiners, etc. Administration staff appointments as part of a recruitment panel. Assist the Associate Director in making decision on the feasibility and development of new postgraduate programmes and determining a marketing strategy. What advice is given & to whom? Advice to staff at all levels relating to the administration of PG teaching and research. Contribute to the Staff Student Committees, the LEC Learning and Teaching Committee and the Faculty PG Studies Committee. Provide advice to administration staff on professional and personal development course 3 needs and availability. Make recommendations to external examiners on individual student cases. Advice current and prospective students on any issues relating to degree scheme and module choices, welfare issues, etc. 4 6 7 Planning and organising resources Does the role-holder plan/prioritise their own work? If so how? The post-holder will plan their own workload on a day-to-day, weekly, termly and annual basis taking into account the University calendar and the annual cycle of postgraduate activities. What planning or co-ordination of others’ work is undertaken? The post-holder will have overall responsibility for planning the work of their team in fulfilling the range of responsibilities defined above. This is likely normally to be planning on a timescale of days-weeks, with individual team members managing their immediate workload. Longer term (weeks-months) planning of the team’s activities in relation to holidays or other periods of absence. What event or project planning is there? The post-holder is responsible for organising the Introduction Week, including welcoming students, providing support to the students in signing up to modules. Staff-student consultative committees; DoS meetings; PhD student meetings all of which are normally once term. The post-holder is responsible for collation of material on postgraduate matters for LEC TLC and meetings above. Initiative and problem solving What typical problems are faced by the role-holder? What is the most complex type of problem? 8 9 Analysis and research What checking, investigating, analysis of data or information and research is required of the role? Sensory and physical demands What equipment is used that requires use of the senses? What physical effort is required? 10 Work environment Where does the role-holder normally The post-holder is responsible for the organisation of the Poster Days for Masters and PhD students which is part of the assessment of the students including advertising and information about the event and liaison with the academic panel assessing the posters. To assist the Associate Director of Postgraduate Studies throughout the academic year with development of new Masters courses. The interface between the department and PG students and applicants can be sensitive, and the post-holder will be faced with problems from both students and academics (as described above). The post-holder will need clear understanding of the underlying procedures and policies, and the ability to communicate clearly and in a supportive manner. The post-holder is responsible for producing the timetable ensuring the provision of a range of courses which meet the needs for Masters students throughout the academic year. , avoiding clashes of courses required to be combined by students and taking into account academic staff sabbaticals. The post-holder will also be responsible for the administration of examination boards ensuring all the information is brought together including marks, boarder line cases and particular student issues to be aware of. The post-holder will assist the Associate Director of PG study in investigating patterns of PG admissions, recruitment to individual modules across the department etc., with a view to planning future teaching strategy. The postholder will be responsible for analysing marks and student feedback. The post-holder will also be responsible for research in relation to obtaining data/information required for PQR and other audit processes is central to the role. PC and associated equipment (including screens), fax machines, photocopiers, digital projectors, digital cameras. The role is office-based largely sedentary, but the post-holder will walk for short periods of the day, and may be required to lift/carry light loads, consistent with a typical office role. The post-holder will work in a standard office environment. 5 work eg office, laboratory? 11 What hazards is the role-holder exposed to? None beyond the base-line that occurs in all office work-environments. The post deals with teaching and admissions and the post-holder may be confronted with angry or distressed students, applicants or parents, and frustrated academic staff but this is assessed as a low risk in terms of the post-holder’s safety. What responsibility is there for the safety of others? The post-holder will have a line-management responsibility for their team, and this will include responsibility for advising on safe working practices. This will be undertaken with the Department’s Safety Office, and all the team are office based with minimum risk/hazard. Formally, members of the post-holders team, but the role is such that students may also see the post-holder as a “friendly ear” to discuss a wide range of issues. Pastoral care and welfare Who approaches role-holder for welfare support? What types of welfare problem is the role-holder expected to resolve or support? 12 Team development What does the role-holder provide to members of their own team by way of induction, training, feedback and Performance & Development Review (PDR)? 13 Teaching and learning support What learning and development of others outside the team (students or staff) does the role-holder provide, how and to whom? Eg explaining procedures, training, giving lectures 14 Knowledge and experience What does the role-holder need to know and need experience of to carry out the role? These problems are diverse and unpredictable, but the post-holder is likely to need to act as a “sounding board” for colleagues or students experiencing problems at home or in the office, perhaps especially students experiencing problems with deadlines, applicants worried about not meeting the required entry grades, etc. Induction will follow department procedures. The post-holder will be responsible for giving training and guidance to their team members to ensure that they are able to deliver the specific tasks that are required of them. The post-holder is responsible for providing feedback to their team members in an appropriate and timely manner. The post-holder is together with other senior administrators, the Departmental Administrator, the Senior Management Group and senior academic staff responsible for PDR for the postgraduate administration team and possibly other administrators. The post-holder will provide general advice to all new academic staff within the department as required to fulfil the activities described above. The post-holder will assess what information needs to be obtained and ensure that it is disseminated in a clear and precise manner, using the most appropriate form of delivery. The post requires a comprehensive knowledge of how departmental admission and teaching (both taught and research) is organised in the and how it connects with the Faculty and central University offices. Also a good working knowledge of systems, processes and information flows is essential. Any other significant activities not included above? Please supply any other relevant information which could have impacted on the role, such as the role-holder being disabled or any other relevant situation. 6 Form completed by………………………………………………………(Print name)…………………………………………………(signature) This person will be contacted by HR if there are any queries Signed: Job holder (if case to regrade existing job holder): …………………………………………………………………….Date:………………………………………….. Head of Department:……………………………………………………………..Date:………………………………………… Attachments required for submissions: New Job Description Old Job Description (for regrading only) Current Organisational Structure Chart HEAD OF DEPARTMENT ADDITIONAL COMMENTS Please provide additional comments in support of the application making particular reference to recent significant changes in role content and any relevant changes to the structure of the department. Please also provide other relevant information to indicate the scale of operation performed by the role and the extent of change to the role. 7