Improving the Sponsored
Student Progress Report Process
Chameleon Programme 2011/12
Business Improvement Project
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Project Outline
• SSPR: a cross-institutional process contributing to
a valuable area of university income and
operating sub-optimally at present
• Project buy-in from the International Office
• Present situation identified using the Current
State Mapping process with a cross-section of
stakeholders
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Future State Map (i)
•Single Business Warehouse
student/sponsor report
•Key requirements identified
through CSM process
•Initial meeting with BW team
Next steps..
Report development request
to be submitted to ISS by July
2012
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Future State Map (ii)
•Multiple forms for
completion
•‘High zone tolerance’
•Generic NU form created
(Pareto analysis)
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Pareto Analysis
120%
100%
78% 81%
80%
60%
%
40%
Cumulative %
20%
0%
Information requested on forms
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Future State Map (ii)
•Duplication of workflow
•E-portfolio as a potential
pre-population system
Next steps..
Scoping request to be
submitted to e-portfolio
development team
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Future State Map (iii)
•Streamlined process without
duplication of effort
•System ‘tied’ to that of normal
student progression
•Traffic light system in place to
identify completion of steps
Next steps..
NU Sponsored Student
Progress Reports Charter to be
created and publicised
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Future State Map (iv)
•Automatic download & archive of
supervisor reports
•NU saving circa £200,000
•Stakeholder comment:
“If you can make all this work –
brilliant!”
Next steps..
Gather feedback from sponsors &
review KPIs for evidence of
improved submission rates.
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Summary of Future Actions
Next steps..
•Report development request to be submitted to ISS by July 2012
•Scoping request submitted to e-portfolio development team
•NU Sponsored Student Progress Reports Charter to be created and
publicised
•Gather feedback from sponsors and review KPIs for evidence of
improved submission rates etc.
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
Long Legged Lizards’ Learning
NU
Skills required for
day-to-day NU
role
Jo
Liz
Skills used to
support each
other during
Chameleon
Programme
workshops
Michelle
Kate
Skills used
during
crossover as
part of day-today NU role
Skills employed as
part of a crossuniversity team on
a focused project
HE Sector
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston
The Long Legged Lizards
Would like to thank….
• SDU team and the external facilitators for their time and effort in
organising the Chameleon Programme
• International Office (Gillian Thomson & Amy Morecroft) for their input and
enthusiasm for the project)
• Simon Cotterill (e-portfolio team) and Chris Pickard (BW) for their ‘can-do’
attitude and advice to the project
• John Hogan for his support for the project going forward
• Our fellow chameleons for their warmth, peer-advice and good humour
throughout the programme
Questions?
Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston