MGTO 231
Human Resources Management
Introduction
Kin Fai Ellick Wong Ph.D.
Department of Management of Organizations
Hong Kong University of Science & Technology
Outline
Class 1: Introduction
Frequently Asked Question
Contents of
“Human resources management”
Outline
Class 1: Introduction
Frequently Asked Question
Contents of
“Human resources management”
FAQ I
• What will I get from this course?
– Basic and fundamental knowledge of HRM
– Overall picture of how HRM works in organizational
contexts
– How HR functions can improve firm performance
FAQ II
• What should I do in this course?
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Enjoy the course
To be broad, no need to be too specific
Mid-term Exam (20%)
Final Exam (30%)
Group Project and Report (30%)
Participation (15%)
WSC Assignment (5%)
FAQ III
• What elements should I have before taking this
course?
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Normal IQ
Normal reading ability
Hoping to have enough credits for graduation
Basic knowledge of OB
FAQ IV
• What else can I learn apart from Human
Resources Management?
– Interpersonal skills (group project)
– Critical thinking (written assignment and group project)
– What did Newton learn after he observed a dropping
apple?
FAQ V
• Where can I obtain the course materials?
– http://teaching.ust.hk/~mgto231/ewong/
– PowerPoint files will be updated regularly and you can
obtain them from the website
– Textbook is on reserve in library
– Important news will be posted on the website
• Please check the website regularly
FAQ VI
• Background about the instructor
• Name: Dr. Kin Fai Ellick WONG (黃健輝)
• Education: B.S.Sc, M.Phil., Ph. D. in psychology (CUHK)
• Research interest: Managerial decision making; Human
judgment and decision processes; Human attention and
memory; Language processing
• Age? Hm… hm..
• Hobby: TV games, snooker, pop music (e.g., Jay, Chet,
Sandy, YeeChing,Tat-Ming), watching soccer, NBA
• More about me, please visit this site
FAQ VI
• Teaching Assistant for this course
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Name: Ann Fok
Office: Room 2374 (Lifts 13-15)
Tel: 2358-6296
Email: annfok@ust.hk
FAQ VII
What should I do in the group project?
– Form group; I expect there will be 8 groups per class; group size
will be varied according to the class size
– I reserve the right to change your combination
– Choose a topic, execute your ideas, give presentation, and write
report
– See outline for details; you are welcome to ask me more about the
project
FAQ VIII
• What is the requirement of participation?
– Two components: contribution in class and assignment
– Contribution – assessed by my observation during the
class
– Assignment Quality – Satisfactory or not.
– Attendance?
• No, I won’t take attendance. It’s your freedom to use your
time in a wise way.
– Come if you find it useful
– Do other things else if you find they are more useful
FAQ IX
• Academic Integrity
– What constitute violation of academic integrity?
• Any forms of cheating are not acceptable
– Cheating in examination -- 重: 出貓 x
– Plagiarism & copying assignments --中: 抄功課 x
– Lying (e.g. I could not come because I was sick) -- 輕: 虛構遲到理由 x
– HKUST does not tolerate student conduct that would be
a shame and embarrassment to the university and
society as a whole
FAQ IX
• “Copy and Paste” is easy
• “Copy and Paste” is easy for you to complete an
assignment
• “Copy and Paste” is easy for me to bring you to
see Prof. Paul Chu
FAQ X
• HRM =
– Human Resource Management, or
– Human Resources Management ?
• Both are acceptable!!!!
FAQ XI
• Any textbooks or supplementary textbook?
– Textbook
• Gomez-Mejia, Balkin, & Cardy (2004). Managing Human
Resources (4th ed.). Upper Saddle River, NJ: Prentice Hall.
Outline
Class 1: Introduction
Frequently Asked Question
Contents of
“Human resources management”
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
Understanding the job and duty
• Organizational structure
– The structure of a firm
• Work Flow
– The processes through which a product or a service is
produced
• Job analysis
– The process that defines the details of a job
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
Pursuing human resources
• Staffing
– Recruitment
• Getting a pool of qualified candidates
– Personnel selection
• Select the specific one to hire
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
Evaluating human resources
• Performance appraisals
– Identify the performance
– Measure and assess the performance
– Feedback for future improvement
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
Retaining human resources
• Compensation
– How much shall I pay for an employee?
– Why I shall pay this amount?
• Benefits
– Indirect compensation
– Providing a more attractive feeling of working
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
Strengthening human resources
• Pay for performance
• Training
– Special or general skills
• Development
– Promotion
– Career development
An HRM Framework
Understanding the jobs
Pursuing human resources
Evaluating human resources
Retaining (useful) human resources
Strengthening human resources
Separating human resources
Separating human resources
• Separations
– Layoffs, voluntary retirement
– Reengineering, downsizing
An HRM Framework
Understanding the jobs (了解自己)
Pursuing human resources (猛烈追求)
Evaluating human resources(定期檢討)
Retaining human resources(留住我吧)
Strengthening human resources(更進一步)
Separating human resources(好心分手)
General issues
• International HRM
• Equal opportunity and law