FLAG A Family planning and reproductive health services in Bihar and Odisha – a total market approach Business Case July 2012 1 Contents Pages Acronyms Intervention Summary 4-5 1. Strategic Case 6-13 2. Appraisal Case 14-27 3. Commercial case 28-30 4. Financial Case 31-33 5. Management Case 34-35 6. Annexes FLAG B: Logical Framework FLAG C: TOR for implementing agency FLAG D: Annex 5: Climate and Environment assurance note FLAG E: Replies to earlier HoO comments ACKNOWLEDGEMENTS Section Intervention summary Writers Rashmi Kukreja, Health Adviser Strategic case Rashmi Mamta Kohli, Social Development Adviser Shantanu Das, Economist Rashmi, Shantanu, Renu Deshpande, Governance Adviser Mamta Ritu Bhardwaj, Environment Adviser Shantanu Appraisal case Economic Appraisal Commercial case Financial case Management case Benazir Patil, Programme Manager Benazir Renu Rashmi Quality Assurers Billy Stewart, Senior Health Adviser Emma Spicer, MDG Team Leader Billy Emma Billy Emma Roli Asthana Rashmi Emma Rashmi Emma Emma 2 Acronyms ASHA ANMs BCR CHC CPR CYP DFID DALY DANIDA DoHFW DLHS 3 DMPAA FP GDP IUD KPI MBBS MDGs M&E MMR MSI MTP MWRA NFHS 3 NRHM Ob/Gyn OCP PHC PCPNDT PIP PPP RMNHFfR RHSFA SF SM SMART SRS STI TFR ToR UNFPA VfM WHP Accredited Social health Activist Auxiliary Nurse Midwives Benefit to Cost Ratio Community Health Center Contraceptive Prevalence Rate Couple Year of Protection UK’s Department for International Development Disability-Adjusted Life Year Danish International Development Agency Department of Health and Family Welfare District Level Health Survey 3 Depo Medroxy Progesterone Acetate Family Planning Gross Domestic Product Intra-Uterine Device Key Performance Indicators Bachelor of Medicine and Bachelor of Surgery Millennium Development Goals Monitoring and Evaluation Maternal Mortality Ratio Marie Stopes International Medical Termination of Pregnancy Married Women of Reproductive Active National Family Health Survey 3 National Rural Health Mission Obstetrics and Gynaecology Oral Contraceptive Pill Primary Health Center Pre- conceptual and prenatal diagnostic tests act Project Implementation Plan Public Private Partnership Reproductive Maternal and Newborn Health Framework for Results Reproductive Health Services Framework Agreement Social Franchising Social Marketing Specific Measurable Attainable Realistic Timely Sample Registration System Sexually Transmitted Infections Total Fertility Rate Terms of Reference United Nations Population Fund Value for Money World Health Partners 3 Intervention Summary Family planning and reproductive health services in Bihar and Odisha What support will the UK provide? £18 million over 3 years (2012-2015) to catalyse the private sector to scale up the choice of good quality, affordable family planning and reproductive health services for poor women in Bihar and Odisha. Why is UK support required? What need is the intervention trying to address? Less than half of married women in India use modern contraception. 50% of Indian women get married before the age of 18 and have frequent, poorly spaced births. One fifth of all pregnancies are unwanted. More than 6 million induced abortions take place annually1 and about half of these are unsafe – performed in unhygienic conditions by untrained providers2. In two states where DFID works – Bihar and Odisha – rates of mother and infant deaths are alarmingly high. Better access to family planning could avert 40% of maternal and 10% of infant deaths. It would also meet women’s desire for smaller families and address unmet need. The estimated rate of contraceptive prevalence is only 32% in Bihar and 38% in Odisha3. The main family planning method in India is female sterilisation, accounting for 71% and 88% of contraceptive users in Odisha and Bihar. Young people and poor rural women find it hard to obtain a choice of modern family planning; and the quality of reproductive health care is very variable. Private health care providers can play a key role in addressing this gap. At the same time, India’s female sex ratio has been declining rapidly. More stringent regulation is required to ensure that ultrasound technology is not used illegally for sex selective abortion. New opportunities to expand and enhance family planning are emerging. A broader mix of modern family planning methods is available in India; and women are increasingly choosing family planning from the private sector, especially birth spacing methods. The Government of India has brought in a new family planning ‘service guarantee’, for a wide range of FP spacing methods through public and private channels including: social marketing through over 800,000 community volunteers (ASHAs) and reimbursing costs for sterilisations and IUDs through accredited private clinics. What will DFID do to tackle this problem? The private sector market for family planning is growing. DFID wants to make sure that as many poor people as possible benefit from the opportunity to choose the family planning services that suit them. We will use our funds to expand five-fold the number of accredited private clinics and social marketing outlets that serve neglected populations and under-served areas. We will aim to ensure that far more poor, young and newly married women have the opportunity to choose the number and timing of their children. 1 National Commission on Population 2002 Duggal R, Ramachandran V. The Abortion Assessment Project-India; Key Findings and Recommendations. Reproductive Health Matters, Volume 12, Issue 24, 2004. 122-129 3 Projected CPR from DLHS 2008 assuming the past trajectory continues 2 4 How will it be done? DFID will mobilise private providers to join a network of social marketing outlets and social franchising clinics offering good quality family planning (FP) and reproductive health services. The project will expand services in areas with the highest unmet need for contraception, train providers and monitoring the quality of private clinics. It will also promote community outreach and demand for family planning services. The project will expand the choice of birth spacing methods on offer and reach adolescent girls and the poorest women. It will work with community health workers to raise awareness among men and families about family planning and provide accurate information to dispel myths and misconceptions. The franchisee clinic network will offer family planning counselling, referrals and cashless services to poor clients through government subsidy. Linking the private clinic network with the public sector is an opportunity to drive improvements in the skills of around 10% of existing frontline govt health providers and strengthen the quality of care on a large scale. What are the expected results? We estimate that this project will reach about 780,000 new family planning users over a three year period. This would be roughly 25% of the additional new users, if the contraceptive prevalence rate (CPR) of both states increases by 10 percentage points during the project period. It will seek to scale up the coverage of franchisee network clinics almost five times. The impact: Reduce maternal death from unwanted pregnancy and reduce fertility rates. By 2015, this project will help to increase: the contraceptive prevalence rates in Bihar from 32% in 2011 to 42% in 2015. the contraceptive prevalence rates in Orissa from 38% in 2011 to 48% in 2015. The outcome is to increase use of family planning methods, reduce the unmet need for family planning and prevent unsafe abortion. Outcome and output level indicators4 : Number of new contraceptive users: 780,000 No. of CYPs (couple years of protection): about 3.5 million 300,000 women provided safe reproductive health services 280 fully functional social franchisee outlets providing reproductive health services 18,000 social marketing outlets providing family planning products and advice on healthy behaviours About 700,000 unintended pregnancies averted About 1,700 maternal deaths averted in the programme period and beyond About 37,000 infant deaths averted in the project period and beyond 4 Outcomes are modelled using the MSI Impact Estimator 5 1. Strategic Case A. Context and need for a DFID intervention Set the scene and provide the overarching context for why DFID is doing this. 1. Less than half (48.5%)5 of currently married women in India use any modern form of contraception. The Government of India estimates that up to 40% of maternal deaths, and 10% of infant deaths, could be averted by allowing women access to information, skills and technologies to delay motherhood, space births, avoid unintended pregnancies and unsafe abortions, and stop childbearing when they have reached their desired family size. 2. Data from India’s latest National Family Health Survey shows that 21% of all pregnancies (about 5.6 million per year) are unintended6 and that 13% of currently married women – 30 million women - have an unmet contraceptive need. The same survey shows a growing desire for smaller families: nearly 70% of women consider two or fewer children to be the ideal number, and only 9% of women desire more than three children. 3. With 27 million births each year, India’s population is forecast to grow by 371 million in the first quarter of this century (2001-2026). Half of this growth will be seen in 7 poor states, which include DFID’s priority states of Bihar, Orissa and Madhya Pradesh. India’s total fertility rate (TFR) has declined from 3 in 2003 to 2.6 in 2008 and 14 affluent states have reached replacement fertility levels. But it likely to take several decades for India’s population to stabilize, mainly because half the population is in the reproductive age group (15-49 years). 4. Bihar and Odisha are two of India’s poorest states. Odisha has a GDP per head of £577 and 37% of Oriyas live below the poverty line. In Bihar GDP per head is £163 and 60 million live in poverty (60%). Health indicators in both the states are alarming: maternal mortality - 305 deaths per 100,000 births in Bihar and 275 deaths per 100,000 births in Odisha - are much higher than the Indian average and comparable to many low-income African nations7. At 3.9, Bihar’s fertility rate is the highest in India, while Odisha’s TFR of 2.4 remains well below above that of southern Indian states8. The rate of contraceptive prevalence (CPR) is 32% in Bihar and in 38% in Odisha9, which is 10 percentage points lower than neighbouring Bangladesh. Access to a choice of family planning methods in these states could improve maternal and child health outcomes significantly. 5 6 NFHS 3, 2005/2006 10 percent were wanted later and 11 percent were not wanted at all 7 WHO, UNICEF, UNFPA, and World Bank, ‘Trends in Maternal Mortality 1990-2010’, puts countries with a maternal mortality ratio of over 300 into the higher MMR bracket, including most sub-Saharan African countries. 8 9 For example, the TFR in Tamilnadu and Kerala was 1.7; 1.9 in AP, and 2.0 in Karnataka in 2009. The CPR in Bangladesh is 48 (2006-2010), UNFPA Annual Report 2011 6 Situation analysis: challenges and opportunities in family planning and reproductive health 5. India’s family planning situation is characterised by a predominance of permanent methods (i.e. female sterilisation), negligible use of spacing and male dependent methods, substantial levels of discontinuation and a high burden of maternal mortality (8%) due to unsafe abortion. There is an urgent need to expand the contraceptive method mix. Reducing reliance on sterilisation would have the biggest benefit for the 50% of Indian women who get married before 18 and have frequent, poorly spaced child births. A typical Indian woman's first contact with FP services is after she’s given birth; and, if she’s had several births, mainly to be offered a permanent FP method. Until recently, the public sector has paid less attention to methods to delay and space births, but now more priority is being given to promote spacing methods. Social and cultural factors have meant that young people, especially young, newly married, low parity women but also young men, have not sought family planning services from the public sector. 6. These characteristics are exacerbated in India’s poorer states. In Bihar and Odisha unmet need for birth control among non-users is substantial - about one quarter in both states. 88% and 71% of contraceptive users in Bihar and Odisha respectively report sterilisation as the method. Unmet need is greatest in 15-19 year olds, in the less educated and in the poorest households, largely due to a significant gap in services, supplies and counselling. Pervasive discrimination against women is an underlying factor, as women are often unable to exercise reproductive choice. A strong son preference in the majority of communities also leads to large number of unwanted births often until a male child is born. 7. Opportunities to expand and enhance family planning are emerging in India and globally. Contraceptive uptake has doubled worldwide in the last two decades. Evidence suggests that the countries which have achieved most progress have expanded the choice of contraceptives but also scaled up a diverse network of private and public sector clinics and community outreach channels. Over the last 20 years, new contraceptive users through social marketing – which uses traditional commercial marketing to make contraceptives widely available in commercial retail outlets10 and promotes awareness of socially beneficial behaviours through mass media11 - have increased nine-fold. Social franchising (SF), a way of contracting private providers to join a branded franchised chain, is being taken up in many developing countries, leading to improvements in service quality, usage rates and client perceptions12. In exchange, the franchising agent offers demand generation activities such as communication and mass media; training; and product supply. 10 Rothschild ML 2010. Using Social Marketing to manage population health performance. Pre Chronic Disease (7) 5 A96 11 Levine R, Langer A, Birdsall N et al. Contraception. In : Jamison DT et al. Disease Control Priorities in Developing Countries. 2nd ed. World Bank, Oxford University Press. 2006. 12 Montagu D. Franchising of health services in low-income countries. Health Policy and Planning. 2002; 17: 121–30. 7 8. In India care-seeking in the private sector is substantial13, as for Asia as a whole. Evidence shows that when people first seek FP advice they often visit a private pharmacist, drug seller or clinic. One quarter of Indian women are already seeking RH services from the private sector (private clinic, hospital or pharmacy) indicating that there is some ability to pay. Increasing urbanisation and high unmet demand continue to increase preference for private sector services. In Bihar and Odisha 46% and 23%14 of women respectively are seek family planning services from the private sector. What is important to note is that spacing-method users are overwhelmingly seeking private sector services (about 50% to 80%)15. 9. It is well known that Government of India and the state governments are investing huge resources under National Rural Health Mission (NRHM) to expand FP coverage and to promote spacing methods. However the need is enormous and it not possible for government alone to address the diverse requirements of the vast rural and peri-urban poor population. Unmet need can be feasibly addressed through complementary efforts of the private sector and diverse service channels. Recent policy developments demonstrate the Government of India’s commitment to provide a wider range FP spacing methods. A new ‘service guarantee’ – announced by Government of India at the 2012 Family Planning Summit - is in design that includes social marketing of oral pills, condoms and emergency contraceptives through community volunteers; training nurse midwives to insert IUDs; and reimbursing the cost of sterilisations and IUDs insertion through social franchisee channels. Under the ‘Universal Health Coverage scheme’16, there is a strong focus on private sector provision of services through accreditation and regulation. At the same time, the number of social marketing outlets and social franchising clinics ready to offer a basket of choice, good quality of care and to work with the public sector is growing. Janani, a registered society in Bihar and affiliate of the donor agency DKT is one such example. Janani and other social marketing agencies such as Population Services International, Abt Associates, and Marie Stopes International, combine a market-based approach with a community-based distribution system that is increasingly able to provide quality family planning services at an affordable price in rural areas (Gopalakrishnan et al. 2002). 10. India faces particular challenges of unsafe abortion and sex selection, which need to be recognised and addressed. An estimated 6.7 million induced abortions take place ever year in India17.Half of these (around 3.5 million) are performed in unhygienic conditions by untrained providers18. Unsafe abortion is a major cause of maternal mortality globally, leading to some 7% of maternal deaths. In India an estimated 8% of 68,000 maternal deaths annually are attributed to 13 Madhaven S et al. Engaging the private sector in maternal and neonatal health in low and middle income countries. FHS Working Paper 12; 2010. 14 NFHS 3 15 NFHS3 12th Plan 2012 – Planning Commission 16 17 National Commission on Population 2002 Duggal R, Ramachandran V. The Abortion Assessment Project-India; Key Findings and Recommendations. Reproductive Health Matters, Volume 12, Issue 24, 2004. 122-129 18 8 unsafe abortion19. More than 80% women in India do not know that safe abortion is legal or available20. While there are 11,000 government-approved facilities providing legal abortion, these clinics are overwhelmingly distributed in richer states and in urban areas 21. In poorer states, the majority of private clinics remain uncertified for conducting legal safe abortions2223. The vast majority of women - particularly poor rural women in Bihar and Orissa – have no access to safe abortion24 and continue to have recourse to illegal, backstreet providers. The World Health Organisation recommends that safe abortion services – emergency contraception, medical abortion, abortion counselling and comprehensive abortion care - should be made available as part of a package of comprehensive reproductive health services which promote choice and informed consent. DFID also believes that family planning is a key intervention to reduce unintended pregnancy; that abortion should be rare and safe; and that women should be able to choose abortion within the laws of the country concerned. 11. India’s sex ratio has declined to the alarming level of 917 girls for every 1,000 boys25. There is no current evidence to show that increased access to safe abortion has a negative impact on gender ratios. However, what is known is that the provision of abortions in the second trimester of pregnancy after a sex determination test by unscrupulous providers (reportedly, mainly private providers) is widespread, and increasing in many parts of the country. India has strong laws that outlaw prenatal sex-selection – notably the PCPNDT 26Act – but the implementation of the law is weaened by severe restrictions in certifying and monitoring private facilities. This has the dual effect of making safe abortion harder to access, and also driving more abortion providers out of a regulated system which could better monitor inappropriate use of sex selection technologies. Most experts conclude that better access to safe abortion services and more stringent implementation of PCPNDT act are both required. Present evidence that clearly justifies the need for the intervention 12. Benefits for health: India contributes one fifth of global maternal and child deaths, and remains off track for MDGs 4 and 5. Promoting family planning in could 19 SRS data 2004 20 Banerjee et al. 2009. Knowledge and Care seeking behavior in four selected districts of Bihar and Jharkhand. India. Presented at Population Association of America (PAA). April-May 2009. Available online at paa2009.princeton.edu/sessionViewer.aspx?SessionId=153 21 Barge S. Situation analysis of medical termination of pregnancy in Gujarat, Maharashtra, Tamil Nadu and Uttar Pradesh. Paper presented at MTP workshop, Ford Foundation, 20 May 1997. In: Bandewar S, Ramani R, Asharaf A, editors. Health Panorama No.2. Mumbai7 CEHAT, 2001. p.25–34.As cited in: Hirve S. Abortion Law, Policy and Services in India: A Critical Review. Reproductive Health Matters. 2004; 12 (24 Suppl): 114-121. 22 IPAS report situation analysis on MTPs in Bihar 2011 23 Paramita Guha, 2004. Abortion assessment project - India: State level dissemination meeting, Uttar Pradesh. Lucknow, India: Kriti Resource Centre. 24 Paramita Guha, 2004. Abortion assessment project - India: State level dissemination meeting, Uttar Pradesh. Lucknow, India: Kriti Resource Centre. 25 Census 2011 shows that the numbers of girls in the 0-6 years age group has further declined from 927 in 2001 to 917. 26 PCPNDT Act: Pre- conceptual and prenatal diagnostic tests act 9 avert 40% of maternal deaths and nearly 10% of childhood deaths27. Recent analysis of DHS data from 68 countries estimates that the drop in total fertility rates from 1990 to 2005 resulted in 1.2 million fewer maternal deaths – 15% fewer than would have occurred with no fertility decline28. Birth spacing saves infant lives: babies born less than two years after their next oldest sibling are twice as likely to die in the first year as those born after an interval of three years29. 13. Benefits for women and girls: There is wide consensus that women’s ability to regulate their own fertility is fundamental to autonomy and choice in other areas of their lives30. Reductions in family size are associated with significant household economic benefit. When a family has fewer children, they are able to invest in the children’s nutrition, health and education, which then lead to higher incomes31. Fertility declines are also associated with increases in women’s paid labour force participation. Unwanted pregnancy can cause girls to drop out of school, and push women and their families into poverty. 14. Economic benefits A recent DANIDA paper estimates that ‘for each percentage point of fertility reduction in developing countries, per capita GDP growth will likely increase by 0.25%32. The prevention of unintended pregnancies can also generate large savings to the health and education sectors, and wider development investments. A 2008 study33 estimates: for every US dollar spent on family planning can save governments US$31 on health care, water, education, and housing: a return of investment of more than 3000%. Similarly Speigal et al34 estimates large returns on investments from family planning spending. The economic case for action on unsafe abortion is also strong. About five million women are hospitalised each year in developing countries due to complications from unsafe abortion, with poor women more likely to experience abortion complications than non-poor women35, costing an estimated $375 and $838 million a year to health systems.36 Is intervention feasible? 15. Intervention is readily feasible for three reasons: First, richer Indian states such Andhra Pradesh, Punjab, Maharashtra, Karnataka and Tamilnadu have reached replacement level fertility, with low TFR, high contraceptive use rates, and 27 The Lancet : John Cleland, Stan Bernstein,Alex Ezeh, Anibal Faundes, Anna Glasier, Jolene Innis. Family planning: the unfinished agenda. The Lancet Sexual and Reproductive Health Series, October 2006. 28 Stover J, Ross J. How contraceptive use has reduced maternal mortality. Matern Child Health J. 2009;14:687-695 29 Macro International Inc., Demographic and Health Surveys, various years. In Smith R et al, Family Planning Saves Lives: 4tth Edition. Population Reference Bureau: 2009. 30 Naila Kabeer et al. Gender Equality and the MDGs. DFID/IDS 2010 31 Bongaarts J, Sinding SW. Family planning as an economic investment: a comment. Unpublished mimeograph. 2010. 32 Dalgaard C J, Hansen H. Evaluating Aid effectiveness in the aggregate, a critical assessment of the evidence. DANIDA; January 2010. 33 Guttmachers Institute, UNFPA, Contraception: An investment in lives, health and development, 2008 series. 34 Speidel JJ, Sinding S, Gillespie D, Maguire E, Neuse M. Making the case for US international family planning assistance.. Washington, DC: United States Agency for International Development, 2009. 35 36 Singh S et al, (2009), op.cit. The Global Burden of Disease, 2004 Update – WHO Geneva 2008, p.60 Table A2. 10 good access to private sector with wider family planning choices available. Neighbouring countries like Bangladesh and Sri Lanka are also showing good results, where provision of wider contraceptive method choice (especially injectables, IUD and implants) has resulted in better use rates and reduced fertility. There is no reason to believe that poor states of India cannot follow suit. 16. Secondly, technology is available - There are now at least half a dozen modern contraceptive technologies available which are safe, effective and reliable and approved by the Drug Controller of India. Several temporary and permanent methods (such as injectables, implants, intrauterine devices and voluntary sterilisation) are effective and they require little action by the client. However there is limited distribution and access for younger low parity37 women, particularly within the public sector. This ismainly because the government providers reach woman only during pregnancy or when they have completed their families, to provide sterilisations. 17. Thirdly, successful private sector models exist in India, both of scaling up spacing methods through social marketing as well as provision of clinical family planning and reproductive health services through social franchising. DKT’s Janani network in Bihar reaches about half the districts in the state, and other strong socal franchising agencies (World Health Partners, Population Services International, Marie Stopes International) are active in other parts of India. State why DFID intervention is justified 18. DFID has limited discretionary funding for health remaining under this country plan and has prioritised an investment in family planning for four main reasons: Meeting strategy and policy commitments: DFID India’s Operational Plan (20012015) highlights a set of inter-connected outcomes that can break the cycle of intergenerational poverty for women and girls in India’s poorest states: increasing the age of first pregnancy, secondary schooling, improved nutrition and improving choice for family planning. This intervention will also support DFID’s Reproductive Maternal and Newborn Health Framework for Results (RMNH FfR)38, which commits to promoting reproductive choice for women by 2015. It will also support the Indian Government’s new ‘Service Guarantee’ which they presented at the Global Family Planning Summit in July 2012. Making markets work for the poor people: This is an opportunity for DFID to catalyse private sector engagement in preventive health care in India’s poorer states, expanding services for the growing number of women opting for private FP 37 Parity refers to the number of children borne by a woman. Woman with one or two children are called low parity. 38 Choices for Women: planned pregnancies, safe births and health newborns; The UK’s Framework for Results for improving reproductive, maternal and newborn health in the developing world. DFID, Dec, 2010 11 services. A private sector response is appropriate since the public sector’s offer on spacing methods needs to be supplemented to tackle vast and diverse needs. Younger and vulnerable women who are most at risk of death and disease due to frequent, poorly spaced childbirths can be effectively reached through private sector providers. Transformational impacts: Intervening is an opportunity for DFID to encourage four transformational shifts in family planning services: towards spacing methods and away from sterilisation; towards younger women; towards quality of care, improved counselling and informed choice; and towards more efficient and effective joint working between the public and private sectors to improve health outcomes. Maximising VFM with other DFID programmes. DFID India is supporting maternal health through state health programmes in the high-need states of Bihar, Orissa and Madhya Pradesh. Complementing this support with family planning investments through private sector providers can maximise value for money and achieve higher impact, especially where DFID is positioned to strengthen linkage between public and private sectors, and test and strengthen new collaborative PPP approaches. Tackling difficult issues: DFID’s £18 million intervention can make a small but critical contribution to safe choices for women who would otherwise only have recourse to unsafe abortion or have unintended births. By supporting the expansion of quality-assured clinics that provide comprehensive abortion service DFID can play a small part in better implementation of the PCPNDT act, ensuring its providers operate under stringent monitoring and quality assurance and reducing the space for sex selective abortion. 19. If DFID does not intervene, government FP programmes in Bihar and Odisha will continue to make marginal improvements in access and quality and CPR will increase by about 5% points by 2016, compared to 10% in our estimated preferred intervention scenario. About 780,000 couples will miss out on FP services and the demographic transition of Bihar and Odisha will be further delayed. The public sector’s ability to delivery spacing methods to younger women is likely to develop only slowly. DFID will forego the opportunity to leverage and grow the private sector, where currently almost a quarter of women are already seeking services. Without investment of the scale recommended, we can assume that the impact and costs of unwanted pregnancy in the Evidence section will continue. B. Impact and Outcome that we expect to achieve 20. Regular services, supplies, and counselling for informed choice are all needed to increase contraceptive users, reduce unintended pregnancies and unsafe abortions and, contribute to a reduction in maternal mortality. The proposed investment will support rapid scale-up of family planning and reproductive health services for under-served areas and populations through private sector providers. 12 Geographically focussed in Bihar and Orissa, the project will ensure that poor, young and low parity women are able to prevent unwanted pregnancy. B2. Impact and outcome 21. The impact: Reduce maternal death from unwanted pregnancy and reduce fertility rates. The outcome is to increase use of family planning methods, improve birth spacing practices, and prevent unsafe abortion. This project will help to increase the contraceptive prevalence rates in: Bihar from 32% in 2011 to 42% in 2015 Orissa from 38% in 2011 to 48% in 2015 22. Outcome and output level indicators39 attributable to DFID support: No. of CYPs (couple year protection): about 3.5 million No. of women provided safe reproductive health services: 300,000 Number of new contraceptive users: 780,000 About 700,000 unintended pregnancies averted No. of functional social franchisee outlets for RH services: 280 No. of functional Social marketing outlets: 18,000 About 1,700 maternal deaths averted in the programme period and beyond About 37,000 infant deaths averted in the programme period and beyond. 23. The service package will be delivered through clinics and community based channels and includes provision of: IUDs, Injectables, OCPs, Condoms, tubectomy, vasectomy: reproductive health services like pregnancy detection, emergency contraception, medical abortion, Post abortion care and Comprehensive abortion services: with counselling, referrals, quality monitoring, myth busting and reduce discontinuation. This Table shows the service package delivered through various channels: Clinic based services (at Govt hospitals and Community/Village based services (Govt private Social Franchisee clinics) ASHAs/ANMs, and Social Marketing outlets) Pregnancy detection Limiting methods Sterilisations Pregnancy detection like Male and Female Nil Spacing methods like IUD, Injectable, Oral Pills, Spacing methods like Oral Pills, Condoms and Condoms and Emergency contraception Emergency contraception. IUD 39 and Injectables are not provided Outcomes are modelled using the MSI Impact Estimator 13 at community levels Safe abortion services include: Nil Medical abortion (with Mifepristone and Misoprostol) Manual Vacuum aspiration Post abortion care and Comprehensive abortion services Note: Injectables are not provided at public health facilities, but only provided at private clinics. Evidence from DLHS/NFHS shows that 90% of limiting methods are provided at Public facilities and 90% of spacing methods are provided at private clinics and private pharmacies/chemist/village grocers etc. Sustainability 24. Project funds are needed to achieve greater reach and coverage of rural remote areas and for demand generation. The expenses include a) mobility costs for setting up franchisee and SM outlets, b) costs for distribution and replenishment of contraceptives, c) training and quality assurance and c) cost of demand generation. There will be some revenue accruing to franchise clinics and SM outlets; however it will not be able to cover costs. Over time, the increasing scale, use rates and volumes will drive down the costs, and therefore the need for subsidy. In addition the govt of India and the state govts are also setting up systems for reimbursing costs for free and subsidized delivery of Family planning services and products. At the Family Planning Summit in July 2012 India committed to provision of services free at the point of use to all reproductive age couples, and adolescents. Planning and delivery of this project will consider sustainable strategies, so that the benefits continue after withdrawal of DFID resources. 14 2. Appraisal Case A. What are the feasible options that address the need set out in the Strategic case? 25. Use of contraception is increasing in Bihar and Odisha and is projected to grow 4-5 percentage points in the next three years without DFID intervention. Feasible options that address the needs described in the Strategic Case would: accelerate this trend by expanding the number of suppliers to reach the untapped market for modern, good quality family planning choices; provide a full package40 of safe, quality assured family planning and reproductive services, products and counselling, including pregnancy detection, emergency contraception and comprehensive abortion care (CAC) services; target services to younger women and men especially in under-served rural areas and urban slums; increase uptake of long-term reversible methods (IUDs, injectable, male sterilisations), thereby reducing over-dependence on permanent methods; address social and gender barriers to accessing family planning services; Develop sustainable local capacity for service delivery, in anticipation of DFID’s exit. Evidence indicates that a stand-alone public sector option, reliant on permanent methods and limited reach for young women would not deliver all six success criteria and so we did not appraise this funding route. Our appraisal instead compares two private provider-led options, which are assessed against a counterfactual/do nothing scenario. Option 1: A network of private sector social franchising (SF) clinics and social marketing outlets delivering services independently of government. Option 2: A total market approach in which the same network of private social franchising clinics and social marketing outlets deliver services ‘standalone’ and through a range of PPP approaches with government involving contracting in, contracting out, referral and voucher schemes. In both options DFID project funds are not used long-term to provide services directly but instead to: mobilise private providers to join franchising networks; train, accredit and set and monitor quality of care standards at providers; create awareness and demand for family planning including community outreach campaigns; and to monitor and evaluate project performance. In other words to facilitate private provisioning rather than pay the recurring costs associated with it. 40 Package includes provision of both spacing and permanent family planning methods eg. IUDs, Injectables, OCPs, Condoms, No scalpel vasectomy, tubectomy, vasectomy: provision of reproductive health services like pregnancy detection, emergency contraception, medical abortion, Post abortion care and Comprehensive abortion services: and focus on counselling, referrals, quality monitoring, myth busting and reduce discontinuation rates. 15 Option 1: An independent network of private sector social franchising (SF) clinics and social marketing (SM) outlets, with direct outreach and communication campaigns and no referrals from the public sector. 26. Social marketing and social franchising generates funds for services and products, however DFID funds are needed to achieve greater reach and coverage of rural remote areas and for demand generation. These expenses include i) mobility costs for setting up franchisee and SM outlets, ii) costs for distribution and replenishment of contraceptives, iii) training and quality assurance and iv) cost of demand generation. Over time, the increasing scale, use-rates and volumes will drive down the costs, and therefore the amount of subsidy. In addition the government of India and the state governments are setting up systems for reimbursing costs for free/subsidised delivery of family planning services and products. These schemes will eventually make the social provision sustainable without DFID support. 27. In this option, private sector implementing partner would provide FP/RH services by expanding networks of private clinics and social marketing outlets, with no referrals from the public sector. We estimate that a network of 280 Social franchisee (SF) clinics and 18000 Social Marketing (SM) could be set up during the project period, serving mainly rural and underserved areas and urban slums. This means almost a five-fold increase in franchisee clinics from current 48 to 280. 28. Social marketing would take place through pharmacies and non-conventional retail outlets and concentrate on condoms, pills and injectables. Social franchising of private clinics would be scaled up to provide family planning methods that require a trained provider and a clinic setting (i.e. IUDs, injectable; male and female sterilisations; safe, legal abortion). A systematic plan would be followed for training and quality assurance for all SM/SF providers. All project participants would receive intensive training on the standard operating procedure and quality assurance for all FP / RH services. Community based health workers attached to NGOs and/or franchised clinics would provide short-term FP products such as oral pills and condoms, counselling for informed choice, create demand for services and make referrals to facilities for longer-term and clinical methods. Demand generation through communication and social mobilisation campaigns would be used to expand demand for services. Channels Private clinics Social marketing outlets: Chemists, Pharmacies, non-traditional, Grocer shops, Pan shops, Barbar Community based workers and outreach Services IUD, Injectables, Sterilisations, OCP, Condoms, Medical and Surgical abortions OCPs, Condoms, Emergency contraceptives OCPs, Condoms, demand generation counselling and 16 Figure 1: Theory of change for Option 1 Impact Long-term outcomes Intermediate outcomes Outputs DFID investment of £18 million Risk: sustainability beyond project period is doubtful due to lack of partnership with government Wider Impact Healthy well nourished children Reduced Health expenses Reduced Poverty Enhanced economic opportunities for women Due to bias towards limiting methods and inequity, huge unmet need remains unaddressed 600,000 new users - Method mix in favour of spacing methods Health care costs reduced by £39 million Market gets partially reshaped with better choices to poor and under-served people Associated DALY and economic benefits 280 Franchisee Clinics Outreach Teams 0.3 million DALY at low cost Economic benefit £138 million from gained DALYs Inputs 2 million CYP generated 1268 Maternal deaths averted, 27066 infant deaths averted, 0.5 million births averted, 0.05 million unsafe abortions averted, 0.4 million unintended pregnancies averted Substantial health outcomes achieved for public clients 18000 Social Marketing Outlets Quality Assurance Demand driving linkages established in rural areas Demand Generation Quality assurance mechanism established Training + Supervision SF / SM providers receive extensive training Public sector initiatives continue parallely without linkage effect Increased utilization of limiting method due to NRHM initiatives . How would it work? Assessing the theory of change for Option 1 29. Option 1 will help private providers penetrate the huge untapped market for FP / RH services and open up an accessible and affordable assortment of FP choices to underserved groups. This option will substantially scale up the existing SF and SM network, which is already delivering about a quarter of FP services; hence the unit costs of providing services could be reduced by tapping economies of scale. The capacity of local private providers would be strengthened resulting in a more responsible and quality-assured delivery system. Initiatives to generate demand through effective communication are expected to trigger the uptake of spacing methods (especially IUDs and injectables) and safe, legal abortion care. 30. The implementing agency would introduce an economically viable price structure based on market segmentation, which would offer low-end brands to the poor at a low cost. At the same time, it will make expensive brands available for high-end and less poor consumers to maintain viability of the business model. So far, the on-going interventions in Bihar have a well-planned pricing policy based on market segmentation41. This discriminatory pricing policy to some extent helps bring 41 The products and services offered by Janani come with a broad price range; the low end condoms, targeted primarily to poor users, are sold at as low as Rs. 0.33 (or, £0.004) while the high-end brands are sold at a competitive commercial price at Rs. 5 (£0.06). MTPs (in first trimester) are often conducted free for poor clients, with govt reimbursement, but, for less poor, the price may converge to the commercial price (Rs. 2000 or £23). 17 equity as well as viability of the business model, through cross subsidy. Quality standards for the contraceptives used for each market segment will be the same but packaging will differ. 31. Theory of change: As a result of expanding service sites (280 clinics and 18000 SM outlets) and demand generation activities, an estimated 600,000 additional clients will access FP/RH services. The theory of change is underpinned by three assumptions. First, the current method mix will change in favour of spacing methods for the additional users; and the current high share of limiting methods (89% in Bihar and 71% in Orissa) would reduce. Among spacing methods, the share of IUD and injectables would increase most compared to other methods, especially amongst new users. This assumption is based on evidence from Bangladesh, Pakistan and several other developing countries. Second, is also assumed that the government would continue to perform at the same pace with respect to delivering permanent FP methods, allowing DFID’s franchisees to concentrate on spacing methods. This is a reasonable assumption given global evidence that franchisees have been able to generate substantial CYPs primarily by focusing on new spacing technologies targeted to low income people42. Instead of crowding in the public sector domain, the implementing private partners would therefore target new lowincome private clients with DFID support. Third, a corollary of the above is that there will be change both in provider and method mix. The private share will decrease in the limiting methods but will increase for spacing methods. This assumption is borne out by the trend in both Odisha and Bihar that reflects substantial potential demand for spacing methods which publicly-funded programmes are failing to translate into actual demand. We expect that with concentrated attention to demand generation, the private sector can generate considerable demand for spacing contraceptives. 32. The weaker evidential links in the theory of change relate to the ability of poor clients to pay and be comfortable entering private facilities, and to sustainability. The SF clinics are likely to largely attract clients who have some capacity to pay and therefore exclude the poorest two quintiles from the private sector net, unless costs are reimbursed by the government or donors. The sustainable elements of SF/SM models largely relate to payment made against the cost of products and services, which may be paid either by the clients or the donor or the government. More difficult to sustain elements are demand generation, outreach, communication expenses. The sustainability of FP programmes without donor support is difficult when they fail to tap internal public sector resources. For example, the DKT/Janani programme in Bihar still depends heavily on donor support and has reduced donor dependence only 10 percentage points (from 74% to 64%) in last eight years. However, it is expected that over longer term with social and economic development demand should increase with its own momentum, and that government will increasingly take on even these elements of donor funded 42 See Schlein K et al (2011). Clinical Social Franchising Compendium: An Annual Survey of Programs, 2011. San Francisco: The Global Health Group, Global Health Sciences, University of California, San Francisco. 18 operations (such as behaviour change communications) as their own health budgets grow. Summary results’ projection for Option 1: 33. DFID funds will help increase franchisee clinics from current 48 to 280: set up additional 18,000 social marketing outlets; and support communication and demand generation campaigns. Based on past trends from similar projects and service provisioning capacity, conservative estimates were calculated for number of clients serviced per clinic/outlet annually. An estimated 600,000 new contraceptive users and about 300,000 safe abortion services will be provided under option 1. Among the 600,000 new contraceptive users, about 520,000 will be using spacing methods and about 80000 will be for sterilisation, generating 2.02 million CYPs. Table 1.1: Projected achievement of Option 1 Number of Franchisee clinics 280 Number of additional Social marketing outlets 18,000 Number of new contraceptive users 600,000 Number of safe abortion services provided 300,000 Total CYPs generated: 2.02 million 19 Option 2: Total market approach: This option would require the implementing agency to set up a network of 280 SF clinics and 18000 SM outlets, as for Option 1. In addition, it would test and scale-up hybrid models of social franchising by situating private doctors and counsellors in government health facilities, thus allowing network operators to access public sector clients, especially those in the two lowest income quintiles and draw on the human, physical, and financial resources of the public sector and make a contribution to improved skills of public sector FP providers. Figure 2: Theory of change for Option 2 Impact Long-term outcomes Intermediate outcomes Outputs Inputs DFID investment of £18 million Risk: Sustainability risk is reduced subject to effective partnership with government Wider Impact Healthy well nourished children Reduced Health expenses Reduced Poverty Enhanced economic opportunities for women 780,000 new users - Method mix in favour of spacing methods Health care costs reduced by £55 million Outreach Teams 0.4 million DALY at low cost Economic benefit £207 million from gained DALYs Market reshaped through total market approach 280 Franchisee Clinics 3.6 million CYP generated 1775 Maternal deaths averted, 37817 infant deaths averted, 0.8 million births averted, 0.09 million unsafe abortions averted, 0.8 million unintended pregnancies averted 18000 Social Marketing Outlets Quality Assurance Demand driving linkages established in rural areas Demand Generation Quality assurance mechanism established Training + Supervision SF / SM providers receive extensive training Public private partnerships to reimburse cost of sterilisation and IUD, counsellors in PHCs, train ANMs on IUDs Voucher scheme used for financing The bias towards limiting methods and inequity is counterbalanced by private initiatives Associated DALY and economic benefits Substantial health outcomes achieved for public clients Increased utilization of limiting method due to NRHM initiatives . Parallel Public sector initiatives especially in limiting methods 34. In this Option, public sector resources deployed/shared by the implementing agency would be: Physical space in sub district public health facilities used for counselling and promoting referrals. Assuming a conservative target, the project will cover 2025% of govt sub district hospitals for counselling, or roughly 0.4 million of institutional births per year. Assuming a success rate of 5% (i.e., 5% of women adopt IUD after counselling), there will be about 20,000 IUD insertions per year (or, about additional 0.1 million CYP) through this process. Training infrastructure and materials shared between state and non-state agencies to expand capacity building initiatives. For instance, we estimate that 50% of SF units could be trained jointly with the public sector workers. Frontline staff – the implementing agency would train public sector auxilliary nurse midwives (ANMs) in IUD insertions. It is estimated that about 1000 ANMs (i.e. 1,000 out of 15,000) could be covered through this training, who will then promote IUD within the community, generating an estimated 25,000 new IUD users. Other frontline workers in the public health care system such as 20 Accredited Social Health Assistants (ASHAs) would be linked for demand generation and establishing referral linkages. Social mobilization campaigns jointly organized to promote economies of scope43. Financial – increased uptake of government voucher schemes (subsidy) that reimburse sterilisation and IUD service costs. We expect 0.1 million IUDs and 0.12 million sterilizations (the expected users in SF clinics) to be reimbursed by the public sector in the DFID supported SF clinics. How would it work? Assessing the theory of change for Option 2 35. The theory of change for Option 2 relies on the same basic principles and assumptions as Option 1 in terms of projected change in method and provider mix. The key difference is the extent to which existing use of public sector facilities is used as a platform to engage new users of spacing methods. This assumption is based on clinical evidence that 80% of women in Bihar and Odisha deliver in government clinics and that post-partum counselling is a key opportunity to influence future reproductive health behaviours. It is also based on documented international evidence that well tested private models stewarded by the public sector are a cost effective way to improve maternal and child health outcomes and make markets work better for the poor. 36. Adopting a ‘total market’ approach will require project implementers to plan their service delivery strategy in collaboration with the government health departments. Quality indicators will be incorporated in monitoring to ensure that all franchisee clinics – whether stand-alone or situated in public facilities – are meeting quality standards (provide a full method mix to poorer clients and younger woman; monitor discontinuation and switching rates). Emerging competition between public and private providers may possibly drive up quality and informed choice. Through careful planning between implementing partners and the public sector, greater programme coverage will be achieved. A total market approach therefore has the potential to maximise the overall impact of DFID’s investments. 37. We see five main outcomes resulting from collaboration between public and private sector. First, increase use of spacing methods in both public sector and private facilities due to counsellors placed in sub-district hospitals and increased capacity of frontline workers for IUD insertions. NRHM guidelines place new emphasis on spacing methods: and we estimate that this option will bring about the proposed change in method mix at a faster rate than Option 1. Secondly, a drive towards improved quality of services and informed choice can be managed more effectively through a ‘total market’ approach. This is because 43 Economies of scope is gained when it becomes cheaper to provide different services / products jointly by a number of organizations than providing them independently. 21 product differentiation in SF/SM channels and better quality services for poor and under-served couples is expected to exert competitive pressure on the frontline public sector workers. A portion of publicly-provided FP services in less accessible areas can be handed to SF clinics to run. This provides opportunities to improve counselling and use of post-partum contraceptive by poor clients, who tend to use public services. In addition, the clients, especially the poorest two quintiles would also find it easier to redeem vouchers for free private FP services, which government will offer on a reimbursement basis. 38. Thirdly, cost savings. We envisage that the unit costs of providing private services would decline because project clinics would not require a subsidy from DFID/other donors to provide free services to the poorest groups. Similarly, the investment required by Option 1 for communication and training would be partially saved if frontline workers and resource persons in the public system are used. Discussions with the key government officials and the present collaboration with Janani in Bihar suggest that the resource sharing is quite feasible. However training monitoring and cost of community outreach will be continued to maintain quality. 39. Fourthly, partnership with public sector has a significant implication on the sustainability of project benefits. For example, there is a strong possibility that project clinics (franchisee) can be empanelled and accredited during the project period and will continue to receive voucher-based reimbursements from the government for sterilization and IUDs when DFID funding ends. At a minimum, the additional coverage of sterilization and IUDs will extend to 2017, the end of the current five year plan for Government of India, and two years beyond the project period. The costs for demand generation and communication expenses can also be sustained if the government increasingly funds elements of behaviour change communications. In conjunction with DFID health sector budget support projects, systematic efforts will be made to earmark DFID Financial aid for communications and demand generation activities. This will help influence the use of public health budgets to softer non-tangible elements of demand generation and communications. The influencing agenda will also include continued engagement with the Franchiser agency to manage public private partnerships beyond DFID funding. 40. However the potential benefits in increased efficiency described are contingent on government openness to effective private sector partnerships and willingness to share their resources with the market players. At present voucher financing faces several bottlenecks, most due to poor contract enforcement. Many of the current accredited private clinics do not receive voucher reimbursements in time. Clearly, a new system of partnerships with more effective contracting is required to enable the implementation of this option. While the implementing agency would help build government’s capacity to manage and monitor private partnerships, in terms of quality, coverage and payment mechanism, the risk of poorly functioning PPPs is a major limitation of this Option. This is also an issue, which DFID’s sector support programmes can help address. 41. Summary results projection for Option 2: As in option 1, DFID funds will help increase franchisee clinics from current 48 to 280 and set up 18,000 social 22 marketing outlets and carry out communication and demand generation activities. In addition, under option 2 the implementing agency will catalyse government support for reimbursements, counselling provision within public facilities and other training and communications inputs. As a result, we estimate about 780,000 new users resulting in about 3.6 million additional protected couple years (CYP), of which 75% are due to spacing methods. The additional CYP gains of Option 2 over Option 1 are largely due to additional sterilisations and IUDs to poor clients in DFID supported private clinics whose costs will be met by the government. Also referrals to DFID clinics will take place from counsellors at public clinics and ASHAs and ANMs supported by DFID inputs44. The results projections are conservative estimates and are limited to only the three year project funding period. The benefits are likely to go beyond the three years as the franchisee clinics will continue to service clients and possibly the govt will continue to reimburse services in the private clinics beyond DFID funding. With growing demand and desire for small family size, new private sector market will emerge and sustain the momentum. Table 1.2: Projected achievement of Option 2 Number of Franchisee clinics 280 Number of additional Social marketing outlets 18,000 Number of new contraceptive users 780,000 Number of safe abortion services provided 300,000 Total CYPs generated: 3.6 million Option 3: Do nothing 42. Both Bihar and Orissa are amongst the poorest states in India. Without this intervention these states’ trajectory for achieving MDG 4 and 5 is likely to remain substantially off track. Evidence shows that promoting family planning in countries with high birth rates has the potential avert 32% of all maternal deaths and nearly 10% of childhood deaths45 and avert poverty and hunger. Doing nothing would further delay the demographic transition of Bihar and Odisha. 44 It is also projected, that because of additional counselling inputs in public clinics, training of ANMs and ASHAs, there will be more uptake of both spacing and limiting methods at public facilities: these benefits have not been quantified. For the porpose of calculations, only the clients served by DFID supported private clinics have been considered 45 The Lancet : John Cleland, Stan Bernstein,Alex Ezeh, Anibal Faundes, Anna Glasier, Jolene Innis. Family planning: the unfinished agenda. The Lancet Sexual and Reproductive Health Series, October 2006. 23 43. DFID’s present health sector support to these two states will continue but no support will reach the private providers directly for the FP/RH services. The CPR will increase by about 4-5% points, as against and estimated 8-10% points in the preferred intervention scenario. 44. Failing to link to a significant latent market will be a missed opportunity: currently almost a quarter of women seek private sector services. It is likely that the two state governments will upscale their FP/RH based on the centrally-funded NRHM programme, without further developing PPP approaches. Because it is difficult for the public sector to provide recurrent, on-going service as compared to one time service, government provides more of sterilisation and limiting methods. There will be limited progress in access for young newly married women and spacing method use. 45. Without DFID investment on the scale recommended, we can assume that the impact and costs of unwanted pregnancy will continue in terms of high fertility, maternal and infant mortality, as outlined in the strategic case. 46. Based on our evidence based theory of change, we assess that Option 2 has several important advantages over Option 1, which will lead to higher results. Option 2 is superior on the grounds of reach to poor women, potential to effective a transformation in the quality of services offered through the public sector, and sustainability. However the additional cost of option 2 will be in the transaction costs of support to state health departments for designing, managing and monitoring private sector partnerships. There is a risk of slow change and inefficiency of mobilising the public sector. It is likely that in the worst case scenario, public private partnerships will not be mobilised. Under this scenario, the project will implement option 1 by default. The economic rates of returns for option 1 are also good in comparison with similar global models and would still warrant DFID intervention. Table 2: Option 2 has several advantages over Option1 Advantages of Option 1 over the do nothing scenario Advantages of Option 2 over and above option 1 Increased access and larger number of service points. However, cost may be a barrier for the poorest Poorest of the poor and lower two quintiles can use both public and private services, because the cost of services at private clinics will be reimbursed by the Government Increased choice of FP methods – more of spacing methods uptake at private clinics Existing Government hospitals (PHCs and CHCs) which are understaffed will have FP counselling corners, where more spacing methods can be provided. 24 Younger women and men access services for delaying and spacing births Training infrastructure and materials can be shared between state and non-state agencies to expand capacity building initiatives to benefit both public and private sectors. The vast network of frontline workers of the public health care system (e.g., ASHA workers) will be linked to the project for demand generation and establishing referral linkages. Penetration of services in underserved rural and urban areas Potentially transformative effect on the public sector: better capacity to manage PPP; informed choice and quality improvements for sterilisation services; shift in spacing method use in public sector clinics. Risks and opportunities in implementing different options Political Risks and Opportunities Option 1: implement the FP/RH services through standalone private sector approaches like social marketing, social franchising, direct outreach and communication campaigns. Option 2: to deliver services through public private partnership and test hybrid models to support public sector to ‘contract out’ or ‘contract in’ private sector, or use voucher schemes or help public sector expand social marketing initiatives. Risks Risks Risks Limited political ownership Perception that the public resources are being used for private sector support Limited improvement of maternal and child health indicators and high unmet FP need leading to political dissatisfaction Potential opposition to safe abortion service through a nonstate providers due to fear of misuse of sex determination techniques Opportunities Expanding access and rapid scale up of services can be used for political gain Potential political fallout and reputational risk due to inappropriate quality of services in private sector such as failed sterilisations. Opportunities Positive Public perception and image of the government for addressing the unmet need and greater client satisfaction. Option 3: Do nothing Lack of political will to scale up and collaborate with private sector Opportunities Institutional Risks and Opportunities Option 1: implement the FP/RH services through standalone private sector approaches like social marketing, social franchising, direct outreach and communication campaigns. Option 2: to deliver services through public private partnership and test hybrid models where the implementing agency will support public sector to ‘contract out’ or ‘contract in’ private sector, or use voucher schemes or help public Option 3: Do nothing 25 sector expand initiatives. social marketing Risks Risks Risks Existing government resources (eg. FP commodities and infrastructure) not optimally used Limited interest within government to work with private partners Slow progress on MDG goals 4 and 5 Inadequate govt capacity for contract management and delayed payments Difficult to scale up govt collaborations with non-state agencies Public sector unable to expand spacing methods High transaction costs, slowness and inefficiency in project delivery, because of complex govt systems Lack of sustainability Inadequate capacity of the private partners Opportunities Vested Interest to push clients to private clinics even where govt clinics are well functioning. Opportunities Rapid scale up to meet the unmet demand Conflict of interest, bias and selective preference of a few private clinics over others Establishing protocols and standardisation of services leading to better services and satisfaction to the population Opportunities Leverage and optimum use of governments existing infrastructure and resources Strengthen existing private sector to deliver services Using total market approach leading to enhanced private and public capacity to deliver FP services Better probability of sustainable project benefits beyond the project Opportunity to include PPPs as part of SBS reform plan and earmark DFID Funds for this support Strengthening overall capacity of the government for procurement of private services and managing PPPs Better implementing PCPNDT Act and MTP Act Social Risks and Opportunities Option 1: implement the FP/RH services through standalone private sector approaches like social marketing, social franchising, direct outreach and communication campaigns. Risks: limited reach to women and young people in rural areas; Profit orientation may exclude Option 2: to deliver services through public private partnership and test hybrid models where the implementing agency will support public sector to ‘contract out’ or ‘contract in’ private sector, or use voucher schemes or help public sector expand social marketing initiatives. Risks: skewed focus on service delivery with little focus on: Spacing methods; Option 3: Do nothing Risk: Limited awareness and access to services by poor women. 26 several poor women; Weak implementation of the PCPNDT Act. Service delivery not geared to respond to demand generation. Opportunities: a more improved basket of choice with less focus on terminal methods. Deepen the private providers network in rural and underserved areas; 360 degrees communication campaign can be catalytic in questioning norms and behaviours. young couples involving men and boys; quality of services Opportunities: Opportunities With govt reimbursement of FP services at SF clinics, the poorest quintile benefits. Service delivery in place to respond to demand generation; Improve the implementation of the PCPNDT Act through improved record keeping and greater scrutiny on quality of safe abortion services. Improved quality, client focus, and better adherence to informed consent in public services. 27 B. Assessing the strength of the evidence base for each feasible option Results Pathway Confidence in Evidence Base Evidence for method bias in public provision Strong. The evidence for traditional over-emphasis on permanent FP method – more specifically on female sterilization. Very low utilization of the spacing methods is seen in several surveys (e.g., NFHS 3 200506, and DLHS 2007-08)). About 88% of FP users in Bihar and 68% in Orissa reported female sterilization as their method of modern contraception as compared to about 20 to 30 % in developed countries. Evidence inequity: for Strong. The inequity in the use or access to FP / RH services is quite significant; for example, in Bihar, only 21%of eligible women in the poorest quintile adopted any modern method of contraception, compared to about 52 % in the richest quintile (DLHS 3). There is also a sharp rural-urban disparity – only 27% and 36% of women used contraception among rural populations respectively in Bihar and Orissa, compared to 41% and 49% among their urban counterparts. Evidence for unmet need Strong. National surveys indicate that about a quarter of the eligible couples have an unmet FP need. .This may be an underestimation since the need remains unfelt for many women due to weakinformation campaigns. Unmet need is heavily concentrated among young, poor, and rural women. For example, the unmet need in Bihar is almost double among the poorest quintile (42%) than that among their richest counterparts (21.6%) (DLHS 3). Evidence for scaling up social marketing Strong. Comprehensive evidence reviews indicate that the non-state sector can increase access to FP services in developing countries. The private sector care is particularly significant in Asia46, where as much as 79% of all health care in South Asia is provided through non-state Madhaven S et al. Engaging the private sector in maternal and neonatal health in low and middle income countries. FHS Working Paper 12; 2010. 46 28 and social franchising through the private sector providers.47 India’s non-state providers (NGO facilities as well as private pharmacies and doctors) deliver services to about 25% of the family planning clients48. Social marketing and social franchising has increased significantly over recent years and made sizeable contributions to global health49. Between 1985 and 2005, CYPs from social marketing increased ninefold, whereas overall CYPs globally only doubled50. A comprehensive review of global evidence commissioned by DFID in 2010 also makes the case that non-state providers have a key part to play in improving the access and quality in most RH areas, particularly FP51. Recent studies in Pakistan have also indicated that franchised facilities provide better quality of care than non-franchised private clinics52. Several agencies which are now providing FP / RH services in several Indian states. In Bihar, non-state providers in family planning services is quite visible primarily due to the presence of Janani, an organization affiliated to DKT International, since 1996. Despite being a smaller market player (compared to the government), the impact of the organization is notable; it has generated about 2 million protected couple years (CYP) in Bihar in the last 5 years (2007-11)53. The presence of private actors in Orissa is less visible although the evidence from other comparable states (e.g., UP) indicate that market penetration is quite feasible for private agencies. Studies commissioned by DFID indicate that health interventions through non-state providers are generally good value for money, in particular social marketing of family planning products, which often cost 47 Madhavan, S. and Bishal, D., Private Sector Engagement in Sexual and Reproductive Health and Maternal and Neonatal Health: A Review of the Evidence, 2010 48 NFHS 3 2006 49 Madhavan, S. and Bishal, D., Private Sector Engagement in Sexual and Reproductive Health and Maternal and Neonatal Health: A Review of the Evidence, 2010 50 Harvey, P.D. Social Marketing: No Longer a Sideshow, 2008, Shah, N., Wang, W., Bishai, D. Measuring Multiple Impacts of Social Franchised vs. Private Clinics in Pakistan and Ethiopia, 2009 51 Ibid. 52 Shah, N., Wang, W., Bishai, D. Measuring Multiple Impacts of Social Franchised vs. Private Clinics in Pakistan and Ethiopia, 2009 53 Source: Data received from Janani 29 less than $100 per DALY gained. When compared with the cost effectiveness of public sector services, the non-state sector is in most cases as cost effective, with lower unit cost and better quality of care54. Recent reviews suggest that equity can be achieved through non-state providers where it is explicitly built into programming objectives, although the evidence on this is not conclusive55. It is clear, however, that to effectively reach the poor, programme will often incur additional costs5657. Subsidised vouchers that target the poor and enable them to receive free or heavily subsidised services from private providers can to lead to a higher overall usage FP58, especially among the poor due to costs. A DFID systematic review of 29 social marketing programmes concluded that there was strong evidence of a positive impact from social marketing to increase access to FP products but limited evidence on access by poor people. We will build stronger evaluation of uptake by the poorest into the monitoring and evaluation framework for this project. Evidence for Feasibility and sustainability of private public partnership Medium on feasibility; low on proven models In Bihar, under the government-sponsored and National Rural Health Mission (NRHM), voucher financing is going to SF units, accredited by Janani at a small scale. In Orissa, the recent action plan of the Department of Health and Family Welfare has included a budget item for the same purpose. Consultations with the key government officials and UNFPA in both the states indicate a positive and open intention to expand the private partnerships for FP / RH services. However there is weak evidence to show success of such models. National surveys indicate that nearly 80% of woman deliver in public hospitals as a result of the government’s cash incentives scheme. This is one of the very few contacts they have with the formal health systems, and there is an important opportunity to use this opportunity to deliver FP counselling and services. 54 Walford, V., Value for Money in Working with the Non-State Sector in Health – What do we know from DFID Experience?, 2010 55 Ibid. 56 Meadley, J., Pollard, R. and Wheeler, M. Review of DFID Approach to Social Marketing, 2003 57 The Impact of Vouchers on the Use and Quality of Health Goods and Services in Developing Countries: A Systematic Review. Venture Strategies for Health and Development, 2010. 58 Madhavan, S. and Bishal, D., Private Sector Engagement in Sexual and Reproductive Health and Maternal and Neonatal Health: A Review of the Evidence, 2010 30 Medium on sustainability: The sustainable elements of SF/SM models largely relate to cost of products and services, which may be paid either by the clients or the donor or the government. Therefore sustainability of donor supported projects will improve if govt subsidies are utilised.59 The non-sustainable elements are demand generation, outreach, communication expenses. The sustainability of FP programmes without donor support is difficult when they fail to tap internal public sector resources. For example, the DKT/Janani programme in Bihar still depends heavily on donor support and has reduced donor dependence only 10 percentage points (from 74% to 64%) in last eight years. While there is weak evidence that the non-sustainable elements continue after donor support, it is expected that over the longer term with social and economic development demand should increase with its own momentum. Climate change: What is the likely impact (positive and negative) on climate change and environment for each feasible option? 47. According to the United Nations medium variant projection, the world population will have increased from today's seven billion to over nine billion by 2050, surpassing ten billion by the end of the century60. The majority of this growth is projected to take place in developing countries: the countries that have contributed the least to climate change, but are the most vulnerable to its impacts. With 27 million births each year, India will see a forecast additional population of 371 million between 2001 and 2026. Half of this growth will be seen in 7 poorest states, (including Bihar, Orissa and MP). While struggling to adapt to climate change the poorest states face the additional burden of feeding and providing for their growing populations. 48. Thirty-seven (37) of the forty-one (41) national plans for climate change adaptation submitted by Least Developed Countries to the United Nations Framework Convention on Climate Change recognise rapid population growth as a factor that either exacerbates the impacts of climate change or impedes their ability to adapt61, 62. Climatic impacts identified as being exacerbated by population growth include soil degradation, freshwater scarcity, migration, deforestation and loss of biodiversity63.Research has shown that availability of choice of FP can improve the health and well-being of women and families, increasing resilience 59 The Impact of Vouchers on the Use and Quality of Health Goods and Services in Developing Countries: A Systematic Review. Venture Strategies for Health and Development, 2010. 60 United Nations Population Division World Population Prospects: The 2010 Revision (United Nations, 2011) Mutunga C, Hardee, K. Population and Reproductive Health in National Adaptation Programmes of Action (NAPAs) for Climate Change, Working Paper WP 09‐ 04. Population Action International 2009 61 62 IPCC Climate Change 2007: Impacts, Adaptation and Vulnerability (eds Parry, M. L., Canziani, O. F., Palutikof, K. P., van der Linden, P. J. & Hanson, C. E.) (Cambridge Univ. Press, 2007) 63 Bryant, L., Carver, C. & Anage, A. B. World Health Organisation, 87, 852–857 (2009) 31 in the face of climate change and slowing population growth, which is associated with rising greenhouse-gas emissions64. 49. As stated in the strategic case, in India, about 5 million pregnancies are unintended, and an estimated 30 million women have an unmet need for contraception. Access to family planning products will help to prevent unplanned pregnancies and space births according to choice. Addressing the need for family planning that respects and protect women’s and men’s rights offers a cost-effective strategy for supporting climate change adaptation65, 66. Analysis by climate change experts at the Centre for Global Development has identified family planning a cost-effective intervention to reduce carbon emissions67. 50. Family planning commodities, such as condoms, hypodermic syringes, needles, hormonal preparations, expired medicines, and sanitary towels pose potential risks to people and the environment. These risks include infections with HIV, hepatitis, sexually transmitted infections (STIs), and other diseases transmitted via body fluids or environmental pollution. According to a World Health Organization Situation Analysis Regarding Health-Care Waste, such risks are greatest among health care workers, waste handlers, scavengers retrieving items from dumpsites, people receiving injections with previously used needles or syringes, and children who may come into contact with contaminates by playing in areas without restricted access to waste disposal sites. The programme would ensure adherence to appropriate waste disposal by effective communication and management through contracted providers, and this would be built into the quality indicators used to monitor the service providers. 51. In the table --, the likely risk-impact on climate change and environment are presented.. These categorises as A, high potential risks / opportunity; B, medium / manageable potential risk / opportunity; C, low / no risk / opportunity; or D, core contribution to a multilateral organisation. Table--: Likely impacts on climate change and the environment Option 1 2 3 Climate change and environment and impacts, Categories (A, B, C, D) C C C risks Climate change and environment opportunities, Categories (A, B, C, D) B B C Population Action International, by Mogelgaard, K. at bonn-climate-change-is-sexist . 64 http://www.grist.org/article/2009-06-01- 65 Stephenson, J., Newman., K. & Mayhew, S. J. Public Health 32, 150–156 (2010) 66 Costello, A. et al. Lancet 373, 1693–1733 (2009) See Wheeler D and Hammer D The Economics of Population Policy for Carbon Emissions Reduction in Developing Countries. Centre for Global Development Working Paper 22. 9 November 2010 67 32 C. Economic Appraisal 52. The economic appraisal evaluates the benefits and feasibility of both the Options. Option 1: A network of private sector social franchising clinics and social marketing outlets delivering services independently of government. Option 2: A total market approach in which the same network of private social franchising clinics and social marketing outlets deliver services ‘standalone’ and through a range of PPP approaches with government involving contracting in, contracting out, referral and voucher schemes. 53. The main difference between the options is that in Option 2, in addition to setting up of 280 SF clinics and 1800 SM outlets, as in Option1, it will also test and scale up hybrid models of social franchising by situating doctors and counsellers in government facilities. This will allow network operators to access public sector clients, especially those in the two lowest income quintiles and draw on the human, physical, and financial resources of the public sector. It is expected to make a contribution to improved skills of public sector FP providers. 54. This would result in reaching additional number of people and thereby higher CYPs, CPR and DALY gains, as seen in the table below. Also Option 2 will lead to a reduction in costs due to sharing of resources with Government facilities. Option 1 Option 2 Total cost (PV)in £m 18.2 17.7 Benefit (PV) in £m 138.3 206.7 Benefit to Cost Ratio in £ 7.59 11.66 Economic Cost Per CYP in £ 9.01 4.98 Economic Cost Per DALY gained £ 65.33 43.85 2 3.5 CYPs attributable to the Project (adjusted) in million 33 Unintended pregnanies averted 437112 768,878 Births averted 542361 760,466 1268 1,775 Infant deaths averted 27066 37,817 Unsafe abortion averted 48568 85,431 Maternal deaths averted What are the benefits and costs of each feasible option? 55. The benefits arising from the intervention areDemographic and health Impacts: Pregnancies and birth averted Maternal deaths saved Abortions and unsafe abortions averted DALYs Saved Economic Impacts: 56. Cost savings to families and health care systems £s saved per pound invested For the economic appraisal, we have estimated and compared the incremental benefits arising from both the demographic and health impacts and economic impacts under Options 1 and 2. 57. Assumptions behind calculation of impacts/benefits: The impacts and benefits have been calculated based on past trends and a field level scoping study to estimate the number of service channels and their service provision capacity. Literature evidence and field level experiences shows that there is huge unmet need and limited capacity of public sector alone to meet the increasing demand for FP services especially for spacing methods and younger woman. 58. The intervention will increase supply and demand and thus lead to change in method mix (from sterilisation to modern spacing methods). The current method mix will change in favour of spacing methods for the additional users. It is expected that 34 the current high share of limiting methods will reduce due to a balancing emphasis on spacing methods within the DFID supported programmes. Governments will continue performing at the same pace in regards to permanent method and the project will encourage the private players (franchisees) focus more on spacing methods. This is a reasonable assumption since the recent global evidences show that most of the franchisees have been able to generate substantial CYPs primarily by focusing on new spacing technologies targeted to low income people. The logical corollary to above assumption is that there will be some change in the provider mix. The private share will decrease in the limiting methods but will increase in the spacing method. Among spacing methods, the share of IUD and others (injectables) will increase more compared to other methods. 59. Based on available data of use rates, method mix, trends from other state/ country and local capacity of social franchises/marketing channels it is estimated that DFID support would reach about 600,000 new users under Option 1 and 780,000 new users under option 2. This would be roughly 25% of the additional new users, if the CPR of both the states increases by 10 percentage points during the project period.68 Quantification of Benefits: 60. Based on the above assumptions, CYPs have been calculated for both the options. The difference between the options is in-terms of calculating the benefits accruing due to project’s success in penetrating the private market. It has been assumed that under Option 2, because of the public –private partnership approach, the service channels (i.e., the franchise clinics, marketing outlets, outreach teams, etc.) would be able to serve more poor people because of leveraging resources and support from the Government’s NRHM scheme. Therefore, Option 2 would result in higher CYPs and DALYs gained as seen in the table below. (Details of estimation are in Annexe and excel sheet) 68 Excel sheets and detailed economic appraisal available on request 35 Estimated CYPs, DALYs under different Options69 DALYs DALYs Adjusted gained gained Total Total total due to Total due to Daly Discounted CYP CYPs FP CAC CAC Gained Daly (10%) 1 2236098 2023669 289385 300000 85800 375185 279019 2 3933284 3559622 509026 300000 85800 594826 404442 Option 61. Based on the above CYPs, the incremental demographic and health benefits for both the options have been calculated based on standard MSI Impact estimator. Estimated health outcome (including CAC) under different options Option 1 Option2 Unintended pregnancies averted 437112 768878 Births averted 542361 760466 1268 1775 Infant deaths averted 27066 37817 Unsafe abortion averted 48568 85431 279019 404442 Maternal deaths averted DALY gained (discounted) 62. Apart from estimating the health benefits we have estimated the economic benefits arising from the FP interventions. Economic benefits were estimated from two different angles: 69 Calculated based on MSI Impact estimator1.2; Adjusted CYPs calculated factoring in discontinuation rate and switching rate as per DLHS data; Total CYPs for each option were obtained by adding the CYP accrued in each year 36 savings in health care costs the income or productivity gains due to DALYs gained because of interventions 63. The economic benefits under different options are70- Estimated economic benefits under different Options (£m) Option 1 Option 2 Income loss averted 99.3 151.6 Health Cost saving 39.0 55.2 138.3 206.8 Total benefits Costs: 64. It has been assumed both the options will provide FP / RH services primarily through five channels: (1) Own clinic (cum Training Centre), (2) Franchisee clinic run by general practitioners (MBBS doctor), (3) Franchisee clinics run by specialists (Ob/Gyn), (4) Outreach team consisting of technical experts and field workers, and (5) Social marketing outlets (pharmacies, etc.). 65. It is expected that the proposed DFID support will be used primarily to enable the environment for the process of scaling up of non-state operations. More specifically, the larger part of the support will go to build training capacity, communication and establishing rural referral linkages, managerial and qualityassurance support structure, and frontline field operations. The cost items were delineated accordingly and corresponding unit costs for all items were estimated based on the field cost data collected from Janani and MSI as well as through consultations with experienced program leaders of these organizations. 70 The health cost savings were estimated using the conversion rates (India) from MSI Impact estimator. The income gained were estimated in the following way: First, the current Net State Domestic Product (NSDP) (in 2004-05 prices) for each of the two states were used as the base. The future NSDPs for next 15 years (17 years for Option 2) were calculated by using a 6% real growth rate. In the next step, the weighted average of NSDPs of two sates in each year was calculated by using the state’s share of CYP in the proposed DFID project. Finally, the total gain per year was obtained by multiplying discounted DALYs with the discounted NSDPs in each year- 37 66. Based on the unit cost, total costs were calculated. Assuming that the project would reach its peak from the second year, the total cost has been distributed in 20:40:40 proportion over the project period. Finally, the costs were discounted by 10% rate. 70. The distinguishing feature between Option 1 & 2 is the possibility drawing on government resources under Option 2. The three areas where the support is expected from Government are (i) in service delivery: leveraging existing voucher schemes for the clients in own centres; (assuming 50% of support) (ii) training: using physical and human resources of government facilities for training; ( 25% of support)and (iii) establishing rural linkage and access: using government facilities and frontline workers. (25% of support) 71 All these support from Government would lead to substantial savings of DFID resources leading to reduced net cost for Option 2 as shown in the table below. (Details in Annexe and excel sheet). However, costs identified for some service channels (e.g., outreach services) under Option 2 will be higher than that under Option 1 due to more number/volumes, but lower unit costs. There will also be higher transaction costs of setting up and managing the partnership, PPP processes,, contract management, slowness and inefficient decision making, which have not been quantified. Estimated total discounted costs ( £m) Total Discounted costs Option 1 Option 2 18.2 17.7 What measures can be used to assess Value for Money for the intervention? 38 72. 73. Value for money of the proposed intervention has been calculated based on – Benefit cost ratios Economic costs per CYP Economic costs per DALY gained Our analysis shows that the Option 2 i.e. delivering FP/RH services through public –private partnership is most cost effective delivering most CYPs ( (3.6m) and return of about £12 per £1 invested, as seen in the table below. Summary results Option Option1 2 Total Discounted costs £18.2m £17.7m Total discounted Benefits £138.3 £206.7 Benefit to Cost ratio 7.59 11.66 Economic Cost per CYP 9.01 4.98 £65.33 £43.85 2.02 3.55m Economic Cost per DALY gained CYP attributable 74. The cost- effectiveness of the intervention has also been assessed from other angles. WHO’s benchmark for xost effectiveness is that if an intervention saves a DALY for less than per capita GDP it is deemed to very cost effective. This analysis shows Option 2 ( and even Option 1) is very cost effective against this benchmark. 75. In comparison to evidences from other countries, the cost per CYP under Option 2 tends to be in the middle zone; for example, a study on 14 developing countries found that the cost per CYP (for all methods of delivery combined) was lowest in the Middle East which roughly £2.0871. The highest cost was found in Africa - $11.20 or £6.92 per CYP. The proposed DFID intervention comes closer to the lowest range (£4.98). 71 Barberis M and P D Harvey “Costs of family planning programmes in fourteen developing countries by method of service delivery” J. Biosoc. Sci (1997) 29, 219-233. 39 76. The cost-effectiveness measured in terms cost per DALY in the proposed intervention works out roughly to £44 or $ 71 and compares quite favourably with most common health interventions as well as DFID India’s own health portfolio.. Sensitivity Analysis 77. Two alternative scenarios were considered for sensitivity analysis of Option 2: Scenario 1: The assumed cost saving due to sharing financial resources of the governments is nil (i.e., no cost saving from sharing voucher scheme, training, and referral scheme) Scenario 2: The real growth rate of income is half (3% instead of 6%). 78. As the following table shows, the Benefit-Cost ratio is still higher than that of Option 1 even under such extremely unlikely cases implying that the value for money is robust under Option 2 (see details in Annex and Excel Sheet). Sensitivity Analysis Benefit-Cost ratio Scenario 1 Scenario 2 11.14 9.91 Summary value for money statement for the preferred option 79. Both the appraised options show a high benefit-cost ratio. However, the proposed Option 2 indicates better value for money. The benefits have been valued at over 11 times the costs. Sensitivity analysis (two different scenarios) also confirms the robustness of the results. This is consistent with the strong and well documented international evidence that FP / RH interventions led by well-tested private models and in partnership with the public sector is a good investment that is cost effective, has clear benefits for maternal and child health, and makes the total market work for the poor. In the unlikely scenario that Governments are not willing to work with the private sector, the project would shift by default to Option 1 which would remain cost effective and still merit DFID intervention. 40 3. Commercial Case Direct procurement A. Clearly state the procurement/commercial requirements for intervention 80. The implementing partners will be selected through a competitive tender process, which will be limited to 7 pre-qualified providers who are operational in India and have been identified under the DFID’s Global Reproductive Health Services Framework Agreement (RHSFA). There will be a mini-competition under this Agreement, focusing on implementing social marketing/franchising and PPP approach for two states of Bihar and Odisha. 81. Direct procurement will be through a commercial contract with the successful bidder possessing credibility and substantial experience in the field of Family Planning. The successful bidder will be required to work closely with DFID sector support programme in Bihar and Orissa to maximise overall results of this programme as well as close cooperation with state govt and , district health department B. How does the intervention design use competition to drive commercial advantage for DFID? 82. The mini-competition process will attract proposals from 7 pre-qualified providers at best commercial prices. The pre-qualified providers have existing experience in delivering RH and FP programmes at scale. Competitive bidding among pre-qualified providers under the mini-competition is expected to deliver value for money. While quality, technical expertise and innovation will be critical considerations in selection of the service provider, DFID India will give high priority to efficiencies, the ability to deliver FP Commodities at the lowest cost, and Competitiveness of fee rates in relation to the market. 40 % weightage will be given for financial capacities of the provider so as to ensure good value for money. 83. DFID will use output based terms of reference such that the responses from applying agencies have clearly stated methodologies and delivery focussed solutions. One of the key expectations from the implementing partners will be to have commercial capacity/capability in order to ensure smooth operations and delivery of the programme. 41 84. DFID’s expectations of the contracts are set out in the expected results to be delivered by the project (see the Logical Framework - Flag A) which gives the overall results for the project and the draft Terms of Reference for the implementing partner (see Flags B ). C. How do we expect the market place will respond to this opportunity? 85. Seven potential bidders (multi-stakeholder consortia) have been prequalified at global level by DFID’s Procurement Group. There are a number of well qualified potential bidders with significant India experience and in-country presence within this group, giving us a good potential filed for competitive bidding, ensuring good value for money and quality of execution. Prequalified suppliers have extensive global experience which could bring innovative approaches to this programme. Most have expressed interest in working in India through their global framework tender documentation. D. What are the key cost elements that affect overall price? How is value added and how will we measure and improve this? 86. The main cost drivers under the contracts are: personnel; communications, marketing and promotion; training; monitoring and Quality assurance. 87. Outreach services are labour intensive and personnel costs reflect the staff required to deliver services. Outreach service costs also reflect the cost of vehicles, fuel and per diems for staff and the distances required to reach rural communities. Long-term methods (like IUDs, Injectables and sterilisations) are more expensive than short-term methods of family planning to deliver as they require a clinical setting (although they are longer lasting in their effects). 88. Costs will be minimised through competitive tendering and ensuring VFM of key inputs. DFID will: Review the budget annually to monitor efficiency and identify cost savings. Ensure that the contractor has an efficiency savings plan for year on year cost savings. Review the implementing partner’s procurement processes to ensure VFM. Conduct formal annual reviews to monitor progress, efficiency and VFM. 42 E. What is the intended Procurement Process to support contract award? 89. DFID India will procure the services through a mini competitive tender process, which will be limited to pre-qualified providers identified under the global DFID Reproductive Health Framework Agreement. Terms of Reference and selection criteria are attached as Flags B and C. 90. The procurement capacity and procedures of the prequalified bidders has been evaluated during their selection under DFID Reproductive Health Services Framework Agreement. Procurement practice, efficiency and value for money achieved by the implementing partners will be continually assessed as part of the contract and programme monitoring. F. How will contract & supplier performance be managed through the life of the intervention? 91. Results-oriented ToRs that include SMART deliverables and outputs, key performance indicators and clear delineation of responsibilities will be used as the basis for a contract with the provider. A clear log-frame and milestone chart will be included in the contract in order to ensure anticipated results. 92. The contract with the service provider will set out Key Performance Indicators (KPI), linked to annual programme work plans and the indicators, milestones and targets in the logical framework. DFID will: Conduct an annual review of the programme focusing on performance against targets Track programme performance and budget execution through quarterly narrative and financial reports and quarterly update meetings with the implementing partners. Negotiate management charges as part of programme budget to ensure these charges are set at an appropriate level to deliver programmes in the India context. Agree and monitor a risk strategy, which sets out specific responsibilities of DFID and the implementing partner for managing and mitigating risk. 93. The contracts will incorporate steps to be taken in the event of poor performance and failure to deliver the expected results and value for money. 43 94. DFID would retain sole right to terminate the contracts should performance be considered inadequate, and an exit clause would enable DFID to withdraw from this phase. These strategies will help in getting best value for money and achievement of results. Indirect procurement A. Why is the proposed funding mechanism/form of arrangement the right one for this intervention, with this development partner? Not applicable B. Value for money through procurement Not applicable 44 4. Financial Case A. What are the costs, how are they profiled and how will you ensure accurate forecasting? 95. £18 million has been allocated to the delivery of RH results through non-state providers in India over 3 years from 2012/13 to 2014/15 to cover all programme costs and programme evaluation. Out of this total amount approximately £ 17 million will be spent through the implementing partner. The remaining £ 1 million will be used for hiring an M&E firm (see Management Case), external audit of the implementing partner and for any urgent TA needs. From experience of similar interventions in India and elsewhere, it is anticipated that this approach will show significant results, and will represent opportunity for scale up and further programming impact. Flexibility will be retained, and as components prove successful and worthy of scale up, should additional funds be available, coverage may be extended and the programme extended beyond 2014/15. 96. Bidders will submit a budget and cost breakdown as part of their commercial proposals during the tendering process. A finalised budget will be negotiated with the contracted implementing partners. Approximate breakdown of costs, 2012/13 to 2014/15 97. 2012/13 2013/14 2014/15 TOTAL £4m £6m £7m £17m A rough estimate of the component-wise breakup of costs for this three year project is presented below. To note, the £17m budget includes: setting up and mobilising franchising networks, social marketing outlets; train, accredit and set and monitor quality of care standards at providers; create awareness and demand for family planning including community outreach campaigns, training related expenditure, management support, frontline field operations, costs for establishing rural linkages and access and technical support. Approximate breakdown of costs by project component: Components Amount (£ mil) Own centres £1.5 Franchise+Outreach+SM £7 Training £2 Management and technical Support £1.5 45 98. Frontline field operations £4 Establishing rural linkage and access £1 TOTAL £17 Monthly review of spending and forecasts will be adhered to. Any significant changes will be tracked early on and remedial measures taken accordingly. Monthly payments will be made in arrears for both the phases. DFID will review and approve contracted agencies annual work plans and budget to ensure that the proposed plans are feasible and the budget estimates as realistic as possible. B. How will it be funded: capital/programme/admin? 99. The full contribution will be drawn from the DFID India programme resource allocation. 100. Funds for the programme will be drawn from the programme resources budget approved under the DFID India’s operational plan. The year-wise outlay for this programme is provided for within the DFID India Aid framework for 2011 -15. No contingency reserve is required. C. How will funds be paid out? 101. Contracts will be signed between DFID and the selected implementing partner. After the workplan development inception activities, recruitment, team mobilisation, and training, a proportion of the funding will be reimbursed on a quarterly or six-monthly basis, conditional on achieving milestone performance targets. Disbursement will be on reimbursable expenditures plus a performance based element which will be based on achieving Key Performance Indicators drawn from the log frame (subject to contract negotiations): Couple Year Protection (CYPs) delivered and numbers of new users reached Number of new non-state providers/ clinics providing services in target locations. Number of clinics accredited for quality standards against the target. 46 102 The chosen KPIs will ensure that the implementing partners meet both the equity, location, scale and method choice objectives of this programme and will be finalised during contract negotiations stage. 103. The DFID appointed member of the Task Team and the project officer will authorise payments on the basis of certified financial statements accounting for previous disbursements and utilisation. D. What is the assessment of financial risk and fraud? 104. Experience indicates that choice of managing institution is important. The programme will be implemented by a partner selected through a competitive tender process, from the list of pre-qualified providers identified under the DFID’s Global Reproductive Health Services Framework Agreement (RHSFA). The framework agreement indicates that all the prequalified suppliers have robust financial management ,accounting and monitoring procedures and the commercial capacity and the capability to administer the programme. 105. The risk exposure to DFID funds is limited as all payments to the agency will be on reimbursement basis as per agreed milestones/deliverables. The agency will be responsible for establishing operational internal controls associated with establishing eligibility, processing applications, making payments to the contracted private sector partners. The agency and DFID will review the principal controls in place to ensure that they are sufficient to minimise fiduciary risk. To verify that the incentives and services reach the intended beneficiaries periodic third party monitoring will be undertaken. The preliminary Fiduciary Risk related to the TC Fund at this stage is assessed as “Moderate”. 106. Any equipment or asset procured under this programme during both the phases will be treated in accordance with DFID procedures. The agencies will be required to maintain inventory list which will be updated with frequent periodicity. Any assets remaining at the end of the phase will follow an agreed transfer/disposal strategy with DFID. E. How will expenditure be monitored, reported, and accounted for? 107. DFID and the contracted implementing partner will agree an annual work plan, with Key Performance Indicators in line with the finalized log frame, and an annual budget. The implementing partner will submit quarterly financial reports and provide monthly updates of 47 financial forecasts. In line with DFID guidance, they will be required to submit annual financial reports and certified annual audit statement showing funds received and expended. The implementing partners will also maintain assets registers. Financial management costs will be included in the programme budget. 108. DFID and each contracted provider will agree on an implementation roll out plan, annual work plan with Key Performance Indicators from the log frame, and an annual budget. Monitoring and evaluation costs have been included in the project budget, including for third party monitoring of results. 109. DFID will have the right to conduct external audit from a certified chartered accountancy firm. 110. The contract with the implementing partner will incorporate measures in the event of poor performance and failure to deliver the expected results and VFM. 5. Management Case A. What are the Management Arrangements for implementing the intervention? 111. DFID India will be responsible for overall contract management and performance oversight of the selected Implementing partners and all activities planned and executed. 112. The implementing partners will collaborate and coordinate with the two State Governments of Bihar and Odisha. The project activities will be planned to complement the National Rural Health Mission Project implementation plan (PIP) and will help address service gaps in areas not served by public facilities. The state govts will consider options of contracting private services through the existing franchising models as well as use private providers for counselling and provision of contraceptives. Implementing partners will provide progress reports and service delivery results to the relevant district, state and National government and attend any technical and operational coordination meetings. Implementing partners will pay particular attention to links with DFID’s state health sector projects to strengthen coordination of activities across the entire state health programme. 48 113. The reports produced by the implementing partners outlining progress and achievement of targets and measures taken for quality assurance will be presented on quarterly basis to DFID and state govt officials. 114. Performance oversight and technical monitoring for the proposed intervention will be the primary responsibility of the DFID India Task team. Management and monitoring of the intervention, as per the Logical Framework and annual work plan, will be carried out by the Task team through scheduled quarterly meetings and annual verification of results by a third party. Social Development and Governance advisers will also be provide inputs into selected technical components that are concerned with wider social development and Governance issues. Accountability for these inputs will rest with the Bihar- Odisha Programme Manager and inputs will be ensured by having a performance management objective/ success criteria for the task team members. Performance and Annual Review reports of the intervention will be presented to the DFID India Head of the Office for final approval. The results projections given in the draft log frame are rough estimates based on desk review and broad stakeholders analysis. More accurate results projections will be done during the inception phase informed by a rigorous situational analysis, mapping of private clinics and detailed micro-planning. It is also expected that more updated survey data will be available by early 2013, based on which the results forecast will be revised. In case the project approval and roll out gets delayed, and three years of implementation time is not available: the results projection will be scaled down during inception phase. Alternatively, options to extend the project timeline up to two years will be considered, subject to project performance and the existing DFID aid framework. 115. During inception phase, the implementing partners will plan an exit strategy to work towards the sustainability of services beyond the project. Over time, we will seek to ensure shift of responsibility for regulating family planning service delivery through non-state providers over to government. B. What are the risks and how these will be managed? SOCIAL POLITICAL INSTITUTIONAL AND FINANCIAL RISKS Risk Impact Likelihood Risk mitigation Programme fails Medium Medium Intervention will be implemented in locations 49 to reach the where poor people live: underserved rural areas poor and urban slums Will implement pro-poor interventions such as voucher schemes, free services and subsidies across the range of FP products and services Social and Medium Low Community outreach, family based cultural barriers counselling, call centers and helplines will be to demand for used for myth busting. IUD and spacing methods among young newly married couples will be planned young women Special campaigns for adolescent girls and Providers will be trained and incentivised to provide a full basket of choice of FP methods and on myth busting. Quality clinical Medium Medium services are not Minimum standards of services as per international protocols will be established maintained Implementing partners will be required to use quality assurance protocols Strong training and follow up supervisions for frontline providers and close monitoring of client satisfaction to the population Mystery client visits will record any bias, and results will be widely disseminated Regular clinical quality audits will be carried out and the results shared with implementing agency and the govt Opposition to Medium Medium Wide communications and training of Franchisee clinics on provisions of PCPNDT acts private sector and MTP acts delivery of FP/RH due to misuse of sex private clinics with close scrutiny of 2nd trimester determination abortions techniques Regular record keeping and monitoring of Close collaboration with state and district committees for PCPNDT act. Limited interest within government to work with private partners Medium Low Implementing agency will work closely with state government to share evidence of effectiveness of the private sector models Exposure visits and pilots of SF/SM will be demonstrated to govt officials especially in 50 Orissa, where private sector experience is low. Demand generation activities will push the govt officials to expand supply channels. Inadequate govt capacity for contract management and delayed payments Medium High Handholding, training and mentoring support for PPP contract management will be provided In house TA to build capacity for better contract management. Frequent meetings and collaborative interactions between public and private sector to generate mutual trust and problem solving Fraud and mismanagement of funds and Govt resources: Conflict of interest, bias and selective preference of a few private clinics over others Medium Low Independent monitoring of services and funds disbursal Third party annual audits will be carried out Only organisations with strong financial and management controls will be selected to implement the programme C. What conditions apply (for financial aid only)? 116. Not applicable, as the project does not involve financial aid to government. D. How will progress and results be monitored, measured and evaluated? 117. A robust programme monitoring and evaluation (M&E) system will track performance against agreed targets as well as keeping DFID informed on the progress of interventions. The M&E system will be two tiered: programme level monitoring and verification, and third party evaluation. Third party performance monitoring will be used to verify on a sample basis the reported KPI. 118 Programme Level: The contractors will develop and implement a comprehensive M&E plan, based on the indicators, targets and milestones agreed in the Logical Framework. Monitoring systems will be designed to ensure that the programme is capable of measuring age (in particular girls aged between 15 and 19); income quintile; quality of care; types of RH services delivered; users switching methods, and the reasons for switching methods. Special steps will be taken to ensure data quality by integrating a data quality management mechanism as component of the proposed M&E system. 51 119. Data to assess progress on CYPs and other key indicators will be drawn from all levels of the service delivery, collated and analyzed by the implementing partners. Modelling will be used to measure number of maternal deaths averted, unintended pregnancies averted, and unsafe abortions averted. 120. A set of standardized reporting tools will be developed for collecting information on monthly basis which will be consolidated on monthly and quarterly basis for reporting to DFID. The contracted organisations will be required to establish baselines for all the key indicators from the very beginning of the project ensuring consistencies in terms of acceptability and standardization and consistency with DFID’s Framework for Results indicators. 121 Quarterly performance and annual narrative reports to DFID will report on progress against KPI and all other milestones (annually) as identified in the Logical Framework. The implementing partners will also share information with state and district health department. 122. Third Party Monitoring: The programme will contract the services of an organisation on a retainer basis, to validate the monitoring information collected by the implementing partners on biannual basis. 123. This organisation will be responsible for checking data validity through process of data audit of monitoring reports, spot checks, evaluation studies and peer reviews. They will provide periodic guidance to the implementing partners on the gaps identified and the proposed recommendations. They will also validate the baselines established by the contracted organizations, ensuring their triangulation with national figures. Where baselines are not available, they will undertake studies to establish these using standardized techniques and make the figures available to respective organizations. 124. Evaluation DFID will conduct annual reviews of the programme. In addition, an independent and end of programme evaluation in 2015 will be contracted out. Particular attention will be given to identifying lessons learned about the role of non-state provider’s effectiveness in scaling up access to quality RH services for girls and MWRA including effectiveness of strategies to address social and cultural barriers to family planning services, how to increase demand, choices/method mix and uptake of FP services. 52