Diploma in IHTM: An Introduction Ioannis Evagelou, 18 August 2015 Validated by Manchester Metropolitan University, UK. Programme Objective The objective of the Diploma Programme is to develop students' professional understanding of how hospitality and tourism organisations integrate business functions and focuses on specific departmental responsibilities (housekeeping and facilities management) management skills as well (accounting, as cross-functional financial marketing and sales, and the uses of e-commerce). management, Teaching Term Dates • Term C Week 0 – Monday 17th August 2015 • Term C Exam Week – Monday 26th – Wednesday 28th October 2015 • Term D Week 0 - Monday 9th November 2015 • Christmas Break - Saturday 19th until Sunday 27th December 2015 • Term D Exam Week - Monday 25th – Wednesday 27th January 2015 Your Programme Units per Academic Term Diploma in International Hotel and Tourism Management Academic Term Personal & Professional Development (PPD) 1(10) C Hotel Facilities and Operations (20) C Marketing and Consumer Behaviour (10) C Food Service Concepts (15) C&D Food Production (15) C&D Restaurant Management & Control (20) D Hospitality Accounting 1 (20) D The Business of Tourism 10) D Who is teaching what? Diploma in International Hotel and Tourism Management Unit Lecturer Personal & Professional Development (PPD) 1(10) Arnaud Frapin Hotel Facilities and Operations (20) Dominique Stamm Marketing and Consumer Behaviour (10) Ioannis Evagelou Food Service Concepts (15) Ariane Haglage Food Production (15) Anthony Caine Restaurant Management & Control (20) Anthimos Georgiou Hospitality Accounting 1 (20) Matthias Pfeiffer The Business of Tourism 10) Arnaud Frapin Undergraduate Programme Leader & Deputy Dean: Mr Gareth Currie How to calculate and predict your Final Mark Diploma in IHTM Final Mark Predictor Undergraduate Unit Mark Bands & Grades DESCRIPTOR GRADE MARK BAND Excellent A 70%+ Good Pass B 60%-69% Clear Pass C 50%-59% Pass D 40%-49% Fail F Weighting Final Mark Weighted Final Mark Units Credits Personal and Professional Development 1 Hotel Facilities and Operations Marketing and Consumer Behaviour Food Service Concepts Food Production 10 20 10 15 15 1 2 1 1.5 1.5 65 70 60 70 62 65 140 60 105 93 Restaurant Management & Control Hospitality Accounting The Business of Tourism 20 20 10 2 2 1 64 58 54 128 116 54 Total 120 12 761 Less than 40% Predicted Overall Academic Average 63.416667 1st Class Honours Degree 70%+ Second Class Uper Division (2:1) 60% - 69% Second Class Lower Division (2:2) 50% - 59% Third Class 40% - 49% Fail <40% % Unit handouts • Class content • Pre-class reading • Reading list • Unit learning outcomes • Lecturer and contact • Assessment, submission and weighting • Credits and marks (merit and distinction) Time management • Plan your time proactively • Prepare properly for class • Pre-class reading Core Textbooks • Core textbooks for all units are provided • You will be notified to visit the library so as to get your textbooks • From 2015C, core textbooks are given to you on a loan basis and need to be returned when the term ends • You have the option to buy any core textbooks you want to keep after your studies • Since around 80% of IMI students throw away their textbooks after the end of their studies, we are now heavily investing on library resources, electronic journals, learning materials and a new electronic library system. • We also do charity and donate textbooks to Indonesia! Marketing and Consumer Behaviour: Brief Summary The unit introduces the students to basic marketing concepts. It develops into consumer behaviour to enable the students to understand key processes in hospitality decision-making. Marketing and Consumer Behaviour: Learning Outcomes On successful completion of this unit you will be able to: 1. Explain marketing concepts in the context of consumer behaviour; 2. Assess the impacts of new technologies on consumer purchasing decisions; Marketing and Consumer Behaviour: Assessment Element Type Weighting 1 Individual essay 100% Learning outcomes assessed 1 and 2 Assessment: Essay (100%) 2000 words An individual essay that will require students to demonstrate understanding of consumer behaviour as impacted upon by marketing and new technologies (Assessing Learning Outcomes 1 and 2). Formative assessment will require students to give a presentation in groups that demonstrates the impact of a new technology on consumer purchasing behaviour within the hospitality industry. The unit leader and peers will provide verbal comments on the presentation. Core academic skills • Document on Moodle • Contact your lecturer if you have questions • Library • Plagiarism • Read the feedback from lecturers and apply to future submission Basic Guide to Core Academic Skills 2015 Essential information on how to: • Write effectively in your own words • Write an essay • Write a report • Avoid plagiarism • Submit assessment, get feedback and how your work is being assessed • Reference appropriately • Work in groups • Make oral presentations WHERE CAN I FIND IT? ON MOODLE: ACADEMIC INFORMATION, TOPIC 2 Finally, do not forget that…