USN: PES INSTITUTE OF TECHNOLOGY – BANGALORE SOUTH CAMPUS Hosur Road (1Km before Electronic City), Bangalore -560100 INTERNAL TEST # 1 INTERNATIONAL MARKETING MANAGEMENT Course: MBA Semester IV Faculty: Mr.Nagabhushana Date: 12/02/2014 Note: 1 (a) – 12MBAMM418 Time Allowed: 90 Minutes Max. Marks: 50 (Fifty Marks) Time: 11.30 AM – 1.00 PM Answer all the Questions. What is the difference between licensing and franchising? Under international licensing, a firm in one country(the licensor) permits a firm in another country(the licensee) to use its intellectual property(such as patents, trademarks, copy rights, technology, technical know-how, marketing skill or some other specific skill). The monetary benefit to the lincensor is the royalty or fees which licensee pays. Franchising is a form of licensing in which a parent company (the franchiser) grants another independent entity (the Franchisee) the right to do business in a prescribed manner. This right can take the form of selling the Franchiser’s products, “using its name, production and marketing techniques, or general business approaches”. One of the common forms of franchising involves the franchisor supplying an important ingredient (part, material etc.,) for the finished product, like Coca Cola supplying the syrup to the bottlers. The major forms of franchising are manufacturer-retailer systems (such as automobile dealership), manufacturer-wholesaler systems (such as soft drink companies), and services firm-retailers systems (such as lodging services and fast food outlets) (3 marks) What are the factors that favour product standardization in international marketing? Reasons for Product Standardization • Economies of scale : Production, R&D, Marketing (b) • Common Consumer needs : Drinking patterns, car sizes • Consumer Mobility: Customer retention & Loyalty American Express, Kodak, ... • Home Country Image:US jeans, French Perfumes... • Impact of technology : (7 marks) B to B Markets What are the criteria for classifying world markets? (c) Major types of segmentation used are discussed below: 1) Geographic Segmentation 2) Demographic Segmentation 3) Country Segmentation on the Basis of Income 4) Segmentation of Indian Market on the basis of household Income 5) Segmentation of Markets on the Basis of Age 6) Psychographic Segmentation 7) Psychographic segmentation of Indian Youth. 8) Segmentation of International Markets on the Basis of core Values 9) Segmentation on the Basis of International Marketing Opportunity 10) Segmentation on the Basis of Market Attractiveness (10 marks) Identifying Foreign Markets 1)Classification on the basis of stages of demand: Keegan has produced threefold classification of world markets Existing markets: Customer needs are known and already being serviced by some products Latent Markets: Have potential but not been served by any companies Incipient Markets: Do not exist need to be created 2) Classification on the basis of stages of development Industrial Economies: Like US., UK., France, Germany More developed developing countries: Brazil, Hong kong, India Raw material Exporting Economies: Gulf, African, and Latin American countries Subsistence Economies: Afghanistan, Sudan What is multiculture research? 2 (a) (b) Multicultural Research involves dealing with countries that have different languages, economies, social structures, behavior, and attitude patterns. When designing multicultural studies, it is essential that these differences be taken into account. An important point to keep in mind when designing research to be applied across cultures is to ensure comparability and equivalency of results. Different methods may have varying reliabilities in different countries. It is essential that these differences be considered in the design of a multicultural survey. Such differences may mean that different research methods should be applied in individual countries. What are the three major components of a product? Discuss their importance in product adaptation. (3 marks) (7 marks) What is a consortia? What are its uses? (c) Consortia: Consortia are similar to joint ventures and could be classified as such except for two unique characteristics: 1) they typically involve a large number of participants, and they frequently operate in a country or market in which none of the participants is currently active. Consortia are developed to pool financial and managerial resources and to lesson risks. Airbus is one such example. Airbus industrie was originally formed when four major Europen aerospace firms agreed to work together to build commercial airlines. (10 marks) (10 marks) 3 Case Study:- Marks: 2*5=10 Assume that you are restaurant chain operating in south India and you want to go global. 1) How are going to select the countries to enter? What kind of segment you are going to target? 2) Bring out marketing strategies to the specific country and segment you are targeting. Key: International market classification, product standardization concepts need to be applied here.