Learning:
Re-Imagined
SkillSoft Product Update
Jeff Bond
Vice President, Product Marketing
Major Takeaways from Last Year
Shorter
Business
Courses
Leveraging
Granular
Content
Collaboration
Technologies
Unified
Reporting
Mobile Content
Delivery
2009 Content Build Plan
Continued Strong Investment in Core Content
Collections
203
IT & Desktop
Business &
Comp.
Localized
Courses
Leadership
Channel
Books24x7
105
145
200
3000
Business & Compliance
Courseware Currently in Development
IIBA CBAP
Update
BABOK 2.0
PRINCE2: 2009
Foundations
Update
Compliance
•10-15 new
subjects
& key updates
Industry
Overview
Updates
*starting soon
New 1-hour Business Courses
• Redevelop from scratch with 2009 content perspective
• ~64 courses this year
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Leadership Essentials
Participating in Teams
Email Essentials
Business Grammar
Business Writing
Telephone Essentials
Creativity & Innovation
Leading Teams
Leading Virtual Teams
Remote/ Telecommuting Employee
Work/Life Balance
Managing Your Career
Workplace Diversity
Administrative Professional Skills
• Managing Change
• Time Management
• Interpersonal Communication
• Workplace Conflict
Business & Compliance
Courseware Currently in Development
IIBA CBAP
Update
BABOK 2.0
PRINCE2: 2009
Foundations
Update
Compliance
•10-15 new
subjects
& key updates
Industry
Overview
Updates
*starting soon
New 1-hour Business Courses
• Redevelop from scratch with 2009 content perspective
• ~64 courses this year
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Leadership Essentials
Participating in Teams
Email Essentials
Business Grammar
Business Writing
Telephone Essentials
Creativity & Innovation
Leading Teams
Leading Virtual Teams
Remote/ Telecommuting Employee
Work/Life Balance
Managing Your Career
Workplace Diversity
Administrative Professional Skills
• Managing Change
• Time Management
• Interpersonal Communication
• Workplace Conflict
Multi-Language Localization
• 9 of our first 1-hour courses
• leadership, teaming, and email
• French
• Spanish
• German
• Mandarin
• Portuguese
….Japanese later
Annual Customer Content Survey
• Our principal way of prioritizing our course build plan
each year
• This year’s survey went out in mid-August and
completed last week
• 700+ customer responses
• Live Learning Content Survey to go out in October
Business Subject Voting
Likely to Fit Into 2010 Plan
Coaching
Communicating Globally
Dealing with Conflict*
Talent Management
Time Management*
Technical Writing
Managing Change*
PMI Program Management Certification
Problem-Solving & Decision-Making
Industry Overview Updates
Working with Difficult People
Interpersonal Communication*
Negotiation
Persuading & Influencing
Customer Service Essentials
Finance for Nonfinancial Professionals
Establishing & Leveraging Trust
Additional Vote Getters
(Beyond our likely capacity)
18.Managing Experts
19.GPHR – Global Professional HR
(HRCI)
20.PMI Risk Management
21.Change Management for
Merger/Acq.
22.Accounting Fundamentals (update)
23.Understanding Financial Statements
24.PMI Portfolio Management
25.Certified Admin Professional (IIAP)
IT & Desktop
Courseware Currently in Development
Microsoft Technical
Windows 7 Configuration
Windows 7 Enterprise
Support
CompTIA
A+ 2009 Essentials
A+ 2009 Practical Application
SQL Server 2008 Business
Intelligence
SAP Technical
Microsoft End User
SAP Overview for Project
Teams
•Live Meeting
•Outlook Web Access
•Windows 7 End User
•Internet Explorer 8
VMWare
IT Security
VMWare Overview
Countering IT Security
Threats: Ethical Hacking
VMWare Workstation
Secure Wireless LANS
Web Design
Linux Professional Institute
Website Design Principles
•LPIC-1 Exam 102
JavaScript
IT End User Subject Voting
Likely to Fit Into 2010 Plan
Additional Vote Getters
(Beyond our likely capacity)
Microsoft Office 2010
Social Networking Technologies
Microsoft Office Live Meeting
Microsoft Windows 7*
Lotus Notes 9
SAP Business Suite 7
7. IT Foundations
8. Podcasting Technologies
9. SAP 6.0 Fundamentals
10.Microsoft Office Communicator
2007
11.RSS Technologies
12.Adobe Photoshop CS4 for Mac
13.SAP Crystal Reports 2008
14.PeopleSoft Enterprise Version 9.0
15.R12 Oracle E-Business Suite
16.Adobe Dreamweaver CS4 for Mac
17.Microsoft Office Outlook Web Mail
18.Adobe Flash CS4 for Mac
19.Microsoft OneNote 2010
20.Microsoft Security Essentials
21.Microsoft Excel 2008 for Mac
22.Microsoft Word 2008 for Mac
23.Microsoft PowerPoint 2008 for Mac
24.Microsoft Entourage 2008 for Mac
IT Professional Subject Voting
Likely to Fit Into 2010 Plan
Web Site Design Principles*
VMware Overview*
Microsoft Windows Server 2008 R2
AJAX for Microsoft ASP .NET 3.5
Cisco CCNA Update (2 exams)
ISACA CISM Security Certification
Microsoft Visual Studio 2010
Agile Software Development
Microsoft Exchange Server 2010
Cisco CCNP Update (4 exams)
VMware Server 1.0
BlackBerry Enterprise Server
SAP BusinessObjects
Microsoft Windows 7 Enterprise*
Cisco CCDA Update
Additional Vote Getters
(Beyond our likely capacity)
16. Cisco CCSP Update
17. Oracle Database 11g: Change Mgmt.
18. Web Services (W3C)
19. AJAX for Java Developers
20. Java EE 5
21. VBScript
22. CompTIA Server+ 2009
23. CompTIA Linux+ 2009
24. Cisco CCNA Security Update
25. Microsoft Visual C++ 2008
26. R12 Oracle E-Business Suite Essentials
27. LPIC Advanced Level Linux Professional
28. Cisco CCIP
29. Cisco CCIE
30. ISC(2) SSCP
31. Java - Programming for Mobile Devices
32. Cisco CCNA Wireless Update
33. Service-Oriented Architecture
34. Sun Solaris 10 Administration
SkillSoft Leadership Advantage™
Provide current leaders and
high-potential future leaders
with a focused resource:
• Concise learning tracks
addressing key leadership
competencies
• Targeting a two-hour “must
know” experience
• Easy access from the LMS, a
leadership portal, or standalone
• Customizable
SkillSoft Leadership Advantage™
Each learning track
includes:
Engaging combination
of content types:
• QuickTalks
• ExecSummaries
• ExecBlueprints
• Business Exploration
Series
• Learning Sparks
• Key Concepts
• Self Assessments
and Tools.
John Kotter
Vijay
Govindarajan
Tom Peters
Compelling content
from key thought
leaders.
Combines foremost theory
with real-world application
SkillSoft Leadership Advantage™
Welcome Screen provides
a high-level overview of
the content of each
learning track as well as:
• Left-hand navigation to
the different sections of
the track
• A positioning Quick Talk
• Objectives
• Bios of Faculty and
Contributors
SkillSoft Leadership Advantage™
Each section includes a
variety of assets organized
in a logical narrative:
• Interactive Learning
Sparks introduce Case
Studies for practice and
review
• Key Concepts highlight
essential info
• Quick Talks and
excerpts from Executive
Blueprints and
ExecSummaries
provide real-world
insights
• Business Impacts
• Self-assessments and
Tools provide tools to
bring new skills into the
workplace
SkillSoft Leadership Advantage™
Summary complements
the information provided in
the Welcome overview
and frames the overall
learning
Final Challenge provides a
capstone event for
learners to review key
learning points through an
interactive business
challenge
SkillSoft Leadership Advantage™
Downloadable resources
allow learners to access
content “on the go”:
• Audio and video
downloads of Quick
Talks
• PDFs and audio
versions of full
ExecBlueprints and
ExecSummaries
• Word®-versions of
Tools and Self
Assessments
Target Learning Tracks December 2009
Leading Organizations
Talent Management
Analytical Skills
•
•
•
•
•
•
•
•
•
•
•
Leading vs. Managing
Leading through Motivation
Leading Business Execution
Leading Change
Leading Innovation
Building & Leading Teams
Strategic Agility
•
•
•
•
Strategic Thinking
Globalization
Competitive Strategy
Risk Management
Managing
•
•
•
•
•
•
•
•
•
•
Managing Performance
Developing People
Moving into Management
Delegating
Coaching
Managing a Crisis
Goal Setting
Managing Remote Employees
Managing Managers
Hiring & Interviewing
Leading Diversity
Recruiting Talent
Retaining Talent
Succession Planning
Working with Others
•
•
•
•
•
•
•
•
•
•
Emotional Intelligence
Managing Conflict
Giving & Receiving
Feedback
Influencing & Persuading
Managing Upward
Relationships
Assertiveness
Business Writing
Communicating Bad News
Negotiating
Presenting
Process Management
•
•
•
•
Project Management
Business Process
Improvement
Quality Essentials
Outsourcing
Problem-Solving &
Decision-Making
Self-Management
•
•
•
•
•
•
•
•
•
•
•
Ethics, Integrity & Trust
Accountability
Priority Setting
Time Management
Creative Thinking
Career Management
Continue Self
Improvement
Adapting to Change
Persevering &
Overcoming Adversity
Stress Management
Work/Life Balance
Business Acumen
•
•
•
•
•
•
Finance Essentials
Business Case
Development
Budgeting Essentials
Business Plan
Development
Marketing Essentials
Customer Focus
Target Learning Tracks January 2010
Leading Organizations
Talent Management
Analytical Skills
•
•
•
•
•
•
•
•
•
•
•
Leading vs. Managing
Leading through Motivation
Leading Business Execution
Leading Change
Leading Innovation
Building & Leading Teams
Strategic Agility
•
•
•
•
Strategic Thinking
Globalization
Competitive Strategy
Risk Management
Managing
•
•
•
•
•
•
•
•
•
•
Managing Performance
Developing People
Moving into Management
Delegating
Coaching
Managing a Crisis
Goal Setting
Managing Remote Employees
Managing Managers
Hiring & Interviewing
Leading Diversity
Recruiting Talent
Retaining Talent
Succession Planning
Working with Others
•
•
•
•
•
•
•
•
•
•
Emotional Intelligence
Managing Conflict
Giving & Receiving
Feedback
Influencing & Persuading
Managing Upward
Relationships
Assertiveness
Business Writing
Communicating Bad News
Negotiating
Presenting
Process Management
•
•
•
•
Project Management
Business Process
Improvement
Quality Essentials
Outsourcing
Problem-Solving &
Decision-Making
Self-Management
•
•
•
•
•
•
•
•
•
•
•
Ethics, Integrity & Trust
Accountability
Priority Setting
Time Management
Creative Thinking
Career Management
Continue Self
Improvement
Adapting to Change
Persevering &
Overcoming Adversity
Stress Management
Work/Life Balance
Business Acumen
•
•
•
•
•
•
Finance Essentials
Business Case
Development
Budgeting Essentials
Business Plan
Development
Marketing Essentials
Customer Focus
Target Learning Tracks February 2010
Leading Organizations
Talent Management
Analytical Skills
•
•
•
•
•
•
•
•
•
•
•
Leading vs. Managing
Leading through Motivation
Leading Business Execution
Leading Change
Leading Innovation
Building & Leading Teams
Strategic Agility
•
•
•
•
Strategic Thinking
Globalization
Competitive Strategy
Risk Management
Managing
•
•
•
•
•
•
•
•
•
•
Managing Performance
Developing People
Moving into Management
Delegating
Coaching
Managing a Crisis
Goal Setting
Managing Remote Employees
Managing Managers
Hiring & Interviewing
Leading Diversity
Recruiting Talent
Retaining Talent
Succession Planning
Working with Others
•
•
•
•
•
•
•
•
•
•
Emotional Intelligence
Managing Conflict
Giving & Receiving
Feedback
Influencing & Persuading
Managing Upward
Relationships
Assertiveness
Business Writing
Communicating Bad News
Negotiating
Presenting
Process Management
•
•
•
•
Project Management
Business Process
Improvement
Quality Essentials
Outsourcing
Problem-Solving &
Decision-Making
Self-Management
•
•
•
•
•
•
•
•
•
•
•
Ethics, Integrity & Trust
Accountability
Priority Setting
Time Management
Creative Thinking
Career Management
Continue Self
Improvement
Adapting to Change
Persevering &
Overcoming Adversity
Stress Management
Work/Life Balance
Business Acumen
•
•
•
•
•
•
Finance Essentials
Business Case
Development
Budgeting Essentials
Business Plan
Development
Marketing Essentials
Customer Focus
Target Learning Tracks May 2010
Leading Organizations
Talent Management
Analytical Skills
•
•
•
•
•
•
•
•
•
•
•
Leading vs. Managing
Leading through Motivation
Leading Business Execution
Leading Change
Leading Innovation
Building & Leading Teams
Strategic Agility
•
•
•
•
Strategic Thinking
Globalization
Competitive Strategy
Risk Management
Managing
•
•
•
•
•
•
•
•
•
•
Managing Performance
Developing People
Moving into Management
Delegating
Coaching
Managing a Crisis
Goal Setting
Managing Remote Employees
Managing Managers
Hiring & Interviewing
Leading Diversity
Recruiting Talent
Retaining Talent
Succession Planning
Working with Others
•
•
•
•
•
•
•
•
•
•
Emotional Intelligence
Managing Conflict
Giving & Receiving
Feedback
Influencing & Persuading
Managing Upward
Relationships
Assertiveness
Business Writing
Communicating Bad News
Negotiating
Presenting
Process Management
•
•
•
•
Project Management
Business Process
Improvement
Quality Essentials
Outsourcing
Problem-Solving &
Decision-Making
Self-Management
•
•
•
•
•
•
•
•
•
•
•
Ethics, Integrity & Trust
Accountability
Priority Setting
Time Management
Creative Thinking
Career Management
Continue Self
Improvement
Adapting to Change
Persevering &
Overcoming Adversity
Stress Management
Work/Life Balance
Business Acumen
•
•
•
•
•
•
Finance Essentials
Business Case
Development
Budgeting Essentials
Business Plan
Development
Marketing Essentials
Customer Focus
Full Product Build Out – 2010 and Beyond
Leading Organizations
Talent Management
Analytical Skills
•
•
•
•
•
•
•
•
•
•
•
Leading vs. Managing
Leading through Motivation
Leading Business Execution
Leading Change
Leading Innovation
Building & Leading Teams
Strategic Agility
•
•
•
•
Strategic Thinking
Globalization
Competitive Strategy
Risk Management
Managing
•
•
•
•
•
•
•
•
•
•
Managing Performance
Developing People
Moving into Management
Delegating
Coaching
Managing a Crisis
Goal Setting
Managing Remote Employees
Managing Managers
Hiring & Interviewing
Leading Diversity
Recruiting Talent
Retaining Talent
Succession Planning
Working with Others
•
•
•
•
•
•
•
•
•
•
Emotional Intelligence
Managing Conflict
Giving & Receiving
Feedback
Influencing & Persuading
Managing Upward
Relationships
Assertiveness
Business Writing
Communicating Bad News
Negotiating
Presenting
Process Management
•
•
•
•
Project Management
Business Process
Improvement
Quality Essentials
Outsourcing
Problem-Solving &
Decision-Making
Self-Management
•
•
•
•
•
•
•
•
•
•
•
Ethics, Integrity & Trust
Accountability
Priority Setting
Time Management
Creative Thinking
Career Management
Continue Self
Improvement
Adapting to Change
Persevering &
Overcoming Adversity
Stress Management
Work/Life Balance
Business Acumen
•
•
•
•
•
•
Finance Essentials
Business Case
Development
Budgeting Essentials
Business Plan
Development
Marketing Essentials
Customer Focus
SkillPort
SaaS Learning Management Platform
# of Customers
using SkillPort
2000
1500
1000
500
0
'2000 '2001 '2002 '2003 '2004 '2005 '2006 2007 2008 2009
•
Over customer sites, utilized by
over 65% of our customers
•
Has allowed SkillSoft to explore
& innovate key synergies
between learning content and
LMS:
– Download/Offline course
management
– Mentoring infrastructure
– Multi-modal search at granular
content levels
– Certification View
– Blended Learning Program
structures
– KnowledgeCenter portals
SkillPort 7.0 - March 2009 “Controlled”
Enhancement Roadmap for 2009

Redesign of Learner UI (except
for My Progress)
– Compare asset descriptions in
Catalog
– Drag and drop assets to MyPlan
– View detail in Search without
navigating away
– View in Catalog capability
– MyPlan contains all assets –
includes sort/filter capabilities



First wave of Admin UI redesign
Overall More Streamlined
Navigation
Approximately 200 Clients
SkillPort 7.0 SR1 – Sept 2009 – “General”
Enhancement Roadmap for 2009
 Learner UI 100%
redesigned
 Admin UI 80%-to-90%
redesigned
 Admin UI internationalized
to support future language
versions
SkillPort – Beyond 7.0
Enhancement Considerations for 2010
Major Reporting Initiative *
– Enhanced scalability for our
largest customers
• eliminate need for separate
SARM product
– Consistency across SkillPort and
Books24x7
– Allow centralization of reporting
from SkillPort
• Eliminate need to navigate to
B24, ILT, etc. to get certain
reports
– Additional analytics & graphical
reporting
InGenius Integration
Search-and-Learn
Extend Use of More
Granular Content
Objects
– Assignment of course topics
and book chapters to
MyPlan
– Course topics and book
chapters in Learning
Programs
Phased Releases
– First release in late 2009 or
early 2010
– Follow-on releases in 2010
Integration Strategy
OLSA
– Continues to be used extensively by customers
– New products are supported with OLSA
– Breakout later today with Gary Hartman
Portlets
– SharePoint support released in 2009
– Working with customers to grow adoption
– Breakout later today with Stephanie Pyle
KnowledgeCenters
Targeted Learning Portals
Targeted to 20 defined audiences
Courses
Books
Business Exploration titles
Customizable with KC Editor
300+ SkillSoft customers now
using KCs
Recent and Near Term
Enhancements
-Learning Sparks
-Expanded Search
-Expanded Tracking & Reporting
-KC Editor enhancements
Next-Generation Simulations
SkillSoft Efforts To-Date
SkillSim
Simulations
Challenge
Series
Feedback we will be
watching for
What would you
most want to see in
our next generation
of simulations?
Is an enhanced
simulation a
“game”?
If not, what’s
missing?
Innovation Lab
Gaming Prototype
(CAFÉ 2008)
How serious, fun or
funny should a
learning simulation
be?