VIDEO MEASUREMENT: RESULTS UNVEILED Copyright ©2014 The Nielsen Company. Confidential and proprietary. PRESENTATION SPEAKERS Cheryl Idell Kris Magel Adam Gerber Eric Solomon EVP, Client Solutions, Nielsen Chief Investment Officer, Initiative VP, Sales Development and Marketing, ABC Television Network SVP, Global Product Leadership, Nielsen 3 Copyright ©2014 The Nielsen Company. Confidential and proprietary. AGENDA Time Topic Presenter 11:00 am Evolution of Video and Measurement Cheryl Idell 11:05 am Agency Perspective Kris Magel 11:20 am Media Perspective Adam Gerber 11:35 am Nielsen Roadmap Eric Solomon 11:45 am Roundtable discussions: 1. How will the video business evolve (3-5 yrs)? 2. If you were Nielsen CEO, what investments would YOU make (2-3 years)? 12:15 pm Open group dialogue 4 Copyright ©2014 The Nielsen Company. Confidential and proprietary. C360 2013 INTRODUCTION Third wave of TV innovation—place shifting—is upon us Consumers are primed and ready The Big Bang Distributors and programmers are going big in 2013 and 2014 Measurement is a critical enabler and must be in place 5 Copyright ©2014 The Nielsen Company. Confidential and proprietary. CONSUMERS ARE DRIVING RAPID CHANGE Accelerating change in our future 2006– Present 1990s– 2005 1970s & 1980s Digital & Internet Revolution Rise of More AdvertiserCable TV Supported Networks VCR DVD Video Games DVR Smartphones HDTV Tablets Over-the-top Distribution Smart TV with Social Capabilities App-Driven Digital World VOD 1950s & 1960s First Satellite Broadcast Black & White TV 6 Copyright ©2014 The Nielsen Company. Confidential and proprietary. MEDIA COMPANIES ARE RAPIDLY MAKING CONTENT AVAILABLE ON MOBILE DEVICES 104 118 April 2013 February 2014 Most programmers have announced a substantial expansion of ad-supported simulcasts and VOD with a DAI adload until c3 is measureable—and then both models will be in the market. OPERATING SYSTEMS CONTENT TYPE 43% | 24% 57% | 76% 62% | 35% 15% | 36% 23% | 28% iOS only iOS and Android Short Form Live Streaming Full Episode Vod AD MODELS 45% | 50% Digital+Pre-Roll 3% | 10% DAI 7% | 11% Linear 44% | 29% No Advertising/Banner Only 7 Copyright ©2014 The Nielsen Company. Confidential and proprietary. NIELSEN IS CONDUCTING RESEARCH TO FUEL MOBILE MEASUREMENT • Electronic Mobile Measurement Panel = 16,000 • National Probability Survey = 4,000 8 Copyright ©2014 The Nielsen Company. Confidential and proprietary. TABLET SHARING Almost half of respondents share their tablet with a household member. Household members aged 2–12 are most likely to use the respondent’s tablet. Yes 48% 34% 35% 51% 51% 47% 66% 49% 59% 68% 51% 50% 61% 66% 81% 66% 65% 49% 52% 49% 33% 53% 51% 41% 32% 49% 50% 39% 34% 19% No Weighted data; among tablet users (N=2,024) and among persons living with tablet users (N=3,892). 9 Copyright ©2014 The Nielsen Company. Confidential and proprietary. CO-VIEWING BY GENRE User-generated content is the genre most likely to be co-viewed, and it is co-viewed almost as much on tablets as it is on smartphones. 56% 53% 36% 33% 26% 31% 30% 28% 27% 19% 14% 14% 13% 18% 16% Tablet 13% 8% 4% Weighted data; among all viewers (1,590 tablet; 2,370 smartphone). Smartphone 10 Copyright ©2014 The Nielsen Company. Confidential and proprietary. THE INDUSTRY NEEDS RESOLUTION AROUND SEVERAL BUSINESS ISSUES Privacy Digital Rights Business Models Metrics 11 ADVERTISING PERSPECTIVE Copyright ©2014 The Nielsen Company. Confidential and proprietary. HOW NEW CHANNELS, DATA AND TECHNOLOGY CAN MAKE TV ADVERTISING EVEN MORE POWERFUL 13 Copyright ©2014 The Nielsen Company. Confidential and proprietary. CHANGING LANDSCAPE HAVE YOU WORRIED? • TV Fragmenting, usage levels falling, prices climbing • DVRs enabling commercial avoidance in half of US homes • Consumption across screens exploding • Younger audiences favor portable screens, gaming, online and mobile video, hate traditional ads • Multi-screen usage is distracting viewers, making TV advertising less effective 14 Copyright ©2014 The Nielsen Company. Confidential and proprietary. YES, IT’S TRUE… Traditional TV usage has begun to fall among younger viewers 0% -3% -2% 4Q10 -3% -6% 4Q11 -5% 4Q12 4Q13 W18-24 M18-24 W18-34 -2% -4% W25-54 M18-34 W18-49 M18-49 -1% -3% -1% -6% -5% M25-54 Source: Nielsen Media View, TV Usage 4Q10–4Q13 W35-64 M35-64 W50+ M50+ T12-17 15 Copyright ©2014 The Nielsen Company. Confidential and proprietary. CONSUMPTION BY PLATFORM IS DIVERSIFYING % Viewing by Platform, Hulu 4% 14% 11% 15% 28% 40% 61% Source: Hulu internal data Connected TV PC 82% 1Q12 Mobile/Tablet 1Q13 45% 4Q13 16 Copyright ©2014 The Nielsen Company. Confidential and proprietary. FUELED BY GROWTH IN TECHNOLOGY +60% 250 200 2012 150 +71% +88% 2017 +25% 100 +26% +76% +20% 50 +222% 0 DVR Source: MAGNAGlobal Projections VOD OTT Broadband Smartphone Contracts Tablets Connected TV's Connected Consoles 17 Copyright ©2014 The Nielsen Company. Confidential and proprietary. ON-DEMAND VIEWING IS ON THE RISE Hours Per Week—On Demand Viewing VOD, DVR, PC, Mobile Video 5.7 5.2 4.8 4.7 4.3 3.9 3.3 3.1 1.9 2.1 C2-11 2.4 2.2 2.3 2.5 4.5 4.6 4.4 2.6 1Q11 1Q12 1Q13 T12-17 A18-24 A25-34 A35-49 Source: Nielsen Cross Platform Report; On-demand viewing includes DVR playback, PC streaming, and video on mobile phones. A50-64 18 Copyright ©2014 The Nielsen Company. Confidential and proprietary. LARGELY OFFSETTING DECREASES IN LIVE TV VIEWING Persons 2+ Live vs On-Demand 36.50 3.08 36.56 35.81 3.49 +63 min 4.13 On Demand 33.42 32.32 1Q11 1Q12 -59 min Source: Nielsen Cross Platform Report; On-demand viewing includes DVR playback, PC streaming, and video on mobile phones. 32.43 Live TV 1Q13 19 Copyright ©2014 The Nielsen Company. Confidential and proprietary. TV STILL REPRESENTS THE VAST MAJORITY OF VIDEO USAGE, EVEN AMONG YOUNGER AUDIENCES Hours Per Month w/Video 4.5% 250 7.3% 7.5% 10.5% 200 15.1% 3.5% 11.4% C2-11 T12-17 % Online/ Mobile Video 150 100 50 0 A18-24 Live TV Source: Nielsen Cross Platform Report, 1Q13 Time-Shifted TV A25-34 Online Streaming A35-49 A50-64 P2+ Mobile Video 20 Copyright ©2014 The Nielsen Company. Confidential and proprietary. TODAY’S VIDEO ECOSYSTEM OFFERS OPPORTUNITY TO COMPLEMENT TELEVISION IN WAYS NEVER BEFORE POSSIBLE 21 Copyright ©2014 The Nielsen Company. Confidential and proprietary. VIDEO IN 2014 REQUIRES A HOLISTIC APPROACH • Demand for traditional TV is sufficient to continue to result in CPM inflation • Traditional TV is not reaching some of your best customers • Alternative sources of video reach lighter TV viewers • Data can help us discover untapped ways of reaching customers through traditional TV 22 Copyright ©2014 The Nielsen Company. Confidential and proprietary. TV HAS NEVER BEEN PERFECT ON ITS OWN Heaviest Viewers % U.S. % TV Viewing Source: Nielsen, 12/13 TV Season Average Average Viewers Lightest Viewers 20% 40% 40% 74% 15% 11% 23 Copyright ©2014 The Nielsen Company. Confidential and proprietary. ON-DEMAND HELPS US BALANCE OUT LIGHT TV VIEWERS % Share of Media Usage 11% 15% 35% Heavy TV Users 74% 37% Avg. TV Users Light TV Users 25% TV Total Day Hulu.com Source: Nielsen 12/13 TV Season Average; Hulu.com internal data; Note: 3% of Hulu.com visitors did not watch TV for 6+ minutes in Dec. 2012. 24 Copyright ©2014 The Nielsen Company. Confidential and proprietary. THE BEST PLACE TO FIND LIGHT TV VIEWERS IS OUTSIDE THE HOME Viewed last 30 days by A18–49 Light TV Viewers 152 134 130 126 126 125 124 120 115 Source: 2013 Spring GfKMRI. A18–49 Q IV & QV TV viewing quintiles and DPb Media. 112 108 25 Copyright ©2014 The Nielsen Company. Confidential and proprietary. EMERGENCE OF AUDIENCE-BUYING IN TV AND VIDEO Complementary reach, frequency and purity against key target segments Environment-focused approach: Content-driven, multi-screen, sponsorship Audience-focused approach: Data and technology to target customers, not age/sex demos 26 Copyright ©2014 The Nielsen Company. Confidential and proprietary. A HOLISTIC VIDEO APPROACH WILL COMPLEMENT TV, NOT REPLACE IT ENVIRONMENT AUDIENCE AMPLIFICATION – On-Demand – Leverage data and technology – Social TV amplification – Across all screens TV, VOD, online, mobile, tablets – Web-endemic original programming – Cinema, place-based – Multi-cultural – Extend reach and core target composition – Target customers, not age/sex demographics – Target exposed/unexposed TV viewers – Custom content – Multi-screen experiences – Gamification Total market approach 27 Copyright ©2014 The Nielsen Company. Confidential and proprietary. IN THE LONG RUN, A HOLISTIC APPROACH EXPANDS THE MARKET AND IS GOOD FOR MARKETERS One video budget across all screens More competitive landscape Greater use of data and technology Long-term view Traditional TV, on-demand across all screens, cinema and place-based Adding high quality impressions at efficient prices to the TV marketplace To deliver efficient, incremental reach of customers and more attention to every ad Influx of high quality original programming, distributed across more players and platforms, will ultimately result in more choice and greater efficiency for advertisers 28 MEDIA PERSPECTIVE Copyright ©2014 The Nielsen Company. Confidential and proprietary. THE CHALLENGE Video is everywhere Technology and data have complicated how and what we transact Scaled marketplaces require efficiency, transparency, and units of trade (i.e. liquidity) We need a go forward “measurement model” 30 Copyright ©2014 The Nielsen Company. Confidential and proprietary. SOME TRUTHS (MAYBE)… • We “measure” for various reasons (pre, during, post) • How we “transact” and how we “value” can differ • It’s not about Digital and TV…its about supply and demand • We have multiple video marketplaces 31 Copyright ©2014 The Nielsen Company. Confidential and proprietary. TODAY’S “AUDIENCE” LANDSCAPE 1 3 7 35 Day Live TV/DVR VOD C3 Ratings Limited measurement/no monetization No demos for ads/limited monetization 2+, OCR/VCE & proprietary measurement, DAI Online (web browser) Mobile (app) 2+ & proprietary measurement, DAI Connected TV (app) 2+ & proprietary measurement, DAI Unit ad model No ad model Mixed ad model Impression ad model 32 Copyright ©2014 The Nielsen Company. Confidential and proprietary. AUDIENCES Unit Anchored to Show C3 Ratings “Ad Pods” Constrained Impression Anchored to User Census “Campaigns” Infinite 33 1 3 7 ? ? 35 Day VOD C3 Ratings Online (web browser) Mobile (app) Connected TV (app) C? ? ? DAI Model Live TV/DVR Unit Model Copyright ©2014 The Nielsen Company. Confidential and proprietary. TWO AUDIENCE MARKETPLACES EVOLVE DAI with Varying Measurement DAI Model Unit ad model No ad model Impression ad model 34 Copyright ©2014 The Nielsen Company. Confidential and proprietary. ULTIMATELY, IT’S ABOUT IMPRESSIONS Unit of trade Ability to price Seller Buyer Impressions Value Demographics Reach/Immediacy User Characteristics Engagement Conversion/CPA Value Lifetime Value Supply/Demand Content Cost Environment Etc. 35 MOBILE MEASUREMENT UPDATE Copyright ©2014 The Nielsen Company. Confidential and proprietary. THE 2014 PLAN Digital Launch Digital Program Ratings (DPR) Linear Add mobile impressions to OCR/DPR Credit mobile viewing to linear TV ratings Delivered in 2014 37 Copyright ©2014 The Nielsen Company. Confidential and proprietary. WE ARE ALMOST THERE DIGITAL PROGRAM RATINGS MOBILE OCR MOBILE CREDIT TO TV RATINGS Design Design Design Develop Develop Develop Test Test Test Launch R1 Launch R2 Launch Internal Preview Industry Preview Launch On schedule—July On schedule—August Preview/Launch announcement coming in July! 38 Copyright ©2014 The Nielsen Company. Confidential and proprietary. WHAT’S NEXT? Roadmap items for 2015 PC/Mac crediting via census/SDK OTT and game console crediting to Linear and Digital TV ratings Cross-platform Program Ratings (XPR) 39 Copyright ©2014 The Nielsen Company. Confidential and proprietary. YOUR OPPORTUNITY TO SHARE AND CONNECT! Table Talk time The Questions What will the video business model be in the next 5 years? How would you invest the next $100 at Nielsen? 40