ONLINE MOBILE MANAGEMENT Abstract AIM: This project is aimed to automate the operations of Mobile Service Providers. Customers/Company representatives logging in may also access/search any information of mobile related service. This ambitious service uses state-of-the-art technology to attain global excellence and leadership in business. Our entry into this sector has brought mobile service at an affordable cost to the common man. All serving a single objective, to provide better communication to millions across India. This Customer service leads to have a good response for services and it can make users enroll as customers within months of launch this service. Purposed System: The Proposed system is a browser which is completely related to internet browsing. The web enabled information management system designed to automate the entire operations of a modern technology. Mobile Service Provider and Operational Portal allow multi-divisional, multi-department system handling that includes various Services. Services: News & Updates Call Management Services Astrology Entertainment Sports Travel Existing System: The Existing system is a computerized system contains all the details of the mobile services providers are maintained in the individual databases. If customer wants the information they must keep a request to the admin authority and get the information. It’s a time delay process. And maintaining all the records in Excel sheets and paradox, clipper. If they want any record they have to search all the records. The whole process is now manually controlled. This requires maintaining the records of the queries coming from the corporate in the paper. Modules: 1.Prepaid 2. Postpaid 3. Roaming and Cards 4. Services 1. Prepaid: It Has some layers as follows: a. Required Details:Here a new External user can register and have view the tariff plans provided by the company. b. Mobile Offers:Here the External user can view the different Mobile offers provided by the company. c. Tariff Offers:Here the External user can view the different tariff offers provided by the company. d. Recharge Offers:Here the External user can view the different Recharge offers provided by the company. e. Stores:Here the External user can view the different Mobile stores of the company in different Locations. 2. Postpaid: It Has some layers as follows: a. Required Details Here a new External user can register and have view the tariff plans provided by the company. b. Mobile Offers:Here the External user can view the different Mobile offers provided by the company. c. Talk Plan Offers:Here the External user can view the different Talk plan offers provided by the company. d. Store Locations:Here the External user can view the different Store Locations of the company. 3.Roaming and cards:Here the External user can view the different Roaming /card offers provided by the company. It includes the Layers like: a. Roaming Details b. Card Details 4. Services: It includes the services to the general users may be the external customers those are not even the service taken of the Company. It has the facilities like: a. News b. Call Management c. Astrology d. Entertainment e. Sport Part II Modules of the Customers: 1. 2. 3. 4. 5. Billing Payment Account Profile Bill Plan Complaint and Request Description: 1. Billing: It show the customer about the Billing of his account no. The customer here can view the billing part and get a receipt. 2. Payment: Shows the payment type means by credit or by check the customer is going to pay the Company. 3. Bill Plan: Shows the bill plan means the customer is using which type of plan of the company. What is his charged amount and what is the price he is using both for same mobile and for other mobiles. 4. Here the customer can make a complaint to the company directly if he/she feel any updation or any issue he is having. Software Requirements Operating System : Windows XP/2003 or Linux/Solaris User Interface : HTML, CSS Client-side Scripting : JavaScript Programming Language : Java Web Applications : JDBC, JNDI, Servlets, JSP IDE/Workbench : Eclipse with MyEclipse Plug-in Database : Oracle/Access Server Deployment : JBoss Hardware Requirements Processor : Pentium IV Hard Disk : 40GB RAM : 256MB