McDowell’s Vintage Premium Malt Whisky Integrating the Marketing Mix XMBA 206.1 Summer 2008 Ganesh Iyer 1 Iyer’s Framework for Marketing Analysis Perceptual mapping Company Analysis Marketing Myopia First mover advantages Customer Analysis Competitor Analysis Positioning Segmentation Marketing Strategy Pricing process (ODI) Pricing and innovation Non Traditional advertising and promotions BMW Z3 Direct marketing Calyx and Corolla Product Marketing Orientation Branding Intel Inside Price Promotion Place Traditional Advertising Planning Process Going to market Goodyear Market Ganesh Iyer 2 1. Consumer Analysis Demographic Profile India’s GDP per-capita was < $1500 p.a. in 1996…($3300 in 2005, $4182 in 2006). » Approximately 5 mn. upper-upper class, many of then “nouveau riche” with per capita of > $100,000 p.a. » Adopting the life styles of the old money group is an aspiration for the nouveau riche. A growing middle class - 200MM ($4000 p.a. in 1996), but in 2006 about 300MM with over $6000 p.a. Adoption of Western lifestyles is an established trend among the middle and upper-middle classes, particularly in big cities such as Mumbai and Delhi. Ganesh Iyer 3 Demographic Profile (cont..) Automobile ownership in 1996: confined to less than 5% of the population (the upper-upper class). » Actual ownership may be less than 2%. » An automobile is a luxury product. Changing trends…$2500 car » Tata_Nano » Nano_IHT » Tata_Jaguar Membership in 1) gymkhana clubs 2) racing associations etc. » prestigious institutions which exist from the colonial era. » Membership connotes “old money,” westernization and social elitism. » part of the social life of the establishment and is aspirational for the nouveau riche Ganesh Iyer 4 Consumer Behavior & Segmentation Cultural Dimensions of Serving Scotch Two Segments A small group of “old money” and establishment types, with Western lifestyles and with Scotch as the preferred drink. » Why scotch?...a carry-over from British colonial days. Scotch is therefore a status symbol and an aspirational product for the nouveau riche. » This group serves and consumes Scotch in a conspicuous, public manner to make a statement: – you have arrived, you have class – you can afford it Ganesh Iyer 5 Social Constraints Despite the allure of Scotch, Indian society as a whole is still quite conservative and there are many social and religious barriers to consuming alcohol. Consequently: » drinking alcohol has a “forbidden pleasure” element to it for many middle-class families. » Barriers rapidly dissolving during the past decade. Ganesh Iyer 6 Marketing Environment Availability of Scotch At the time of this case, import of Scotch was tightly regulated. » Permit based system. » Primary recipients were government organizations, five star hotels, and exclusive clubs (e.g., gymkhana clubs). This promoted an active market for “bootleg” Scotch which was readily available, but whose quality was highly variable. Ganesh Iyer 7 Legal Constraints on Marketing Mass media advertising of alcoholic beverages is prohibited by law. Distillers have devised many ingenious ways to circumvent this law: » setting up companies or using distributors to sell “proxy” products (decanters, salt and pepper shakers) which mimic the brand name and other brand properties of a particular brand e.g., Diplomat Mens Accessories, McDowells Club Soda. » Event marketing e.g., the No. 1 McDowell’s Derby, » http://www.clubmcdowell.com/org/events.html » http://www.clubmcdowell.com/brands/mc_main.htm » http://www.theubgroup.com/events.html Ganesh Iyer 8 Premium Whisky Market in India Locally manufactured Premium Indian Whisky (PIW) is an alternative to Scotch. It is a blend of 5% -10% imported Scotch and good quality ethyl alcohol. Appropriate blending, flavoring and color are used to give it the appearance, taste and flavor of Scotch whisky Sales are as follows: » Scotch Whisky (permits + bootleg) - 200,000 cases per year » Premium Indian Whisky - 200,000 cases per year. Ganesh Iyer 9 Interaction between PIW and Scotch None of the Premium Whiskies are able to make a dent in the Scotch market due to » Lack of consistent blend quality » The aura and the image of Scotch Thus PIW cannot satisfy the aspirational needs which the serving and consumption of Scotch fulfills. Ganesh Iyer 10 The New Product A premium whisky containing > 15% Scotch blended with high proof ethyl alcohol and flavoring and color to approximate the taste and flavor of an imported Scotch. Manufacturing Cost (Including packaging and overheads): Rs. 25/- per bottle as opposed to Rs. 15/- for a Premium Indian whisky. Proposed name: McDowell’s Vintage Premium Malt Whisky Ganesh Iyer 11 Iyer’s Framework for Marketing Analysis Perceptual mapping 2. Company Analysis Marketing Myopia First mover advantages 1. Customer Analysis 3. Competitor Analysis Positioning Segmentation Marketing Strategy Pricing process (ODI) Pricing and innovation Non Traditional advertising and promotions BMW Z3 Direct marketing Product Marketing Orientation Branding Price Promotion Place Traditional Advertising Going to market Goodyear Market Ganesh Iyer 12 2. Competitive Analysis Brand Pricing Information Scotch Price ($ equiv) Chivas Regal Johnny Walker Red Cutty Sark Vat 69 Rs. 820/- ($23) Rs. 740/- ($21) Rs. 640/- ($18) Rs. 640/- ($18) Indian Premium Peter Scot Royal Challenge McDowells Premium Rs. 430/- ($12) Ganesh Iyer 13 Competitive Positioning Analysis Positioning Decision Position as a superior PIW, or as an alternative to Scotch? At what price Premium Indian Whisky Scotch Rs 750 Rs 400 ?? ?? Ganesh Iyer 14 What did they do? Ganesh Iyer 15