Innovations in Justice:
Information Sharing Strategies and Best Practices
Kristie L. Manzi
Senior Management Analyst Supervisor
Florida Department of Law Enforcement
Office of Statewide Intelligence
Financial Crime Analysis Center kristiemanzi@fdle.state.fl.us
June 2007

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Knowledge Management comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness and learning.
Source: Wikipedia.org

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Programs are typically tied to organizational objectives and are intended to achieve specific outcomes, such as
 shared intelligence
 improved performance
 competitive advantage
 higher levels of innovation
Source: Wikipedia.org

Knowledge Management &
Intelligence Analysis
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How does this affect intelligence analysis?
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How is knowledge being transferred?
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Are we asking the right questions?
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Do we have
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The right information?
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Are we producing
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The right thing?

Knowledge Management &
Intelligence Analysis
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Do we understand the data?
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Business rules
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Limitations
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How do we get there?

Knowledge Management &
Intelligence Analysis
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Training/Development
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Progression from basic to advanced
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Intelligence analysis
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Analytical techniques
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Computer programs/software
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Basic law enforcement intelligence
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On-the-job
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Specialized

Knowledge Management &
Intelligence Analysis
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Training/Development
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Mentoring
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Senior analysts
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Rotation
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Professional development
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Retention
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Career progression
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Continuing education

Knowledge Management &
Intelligence Analysis
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Training/Development
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Critical product review
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Feedback
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Peer review
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Procedures manuals
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Sample products
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Process documentation

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Absolutely!
To augment the intelligence cycle
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Collection
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Collation
Analysis
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Dissemination
Issues/Challenges
Validation/Evaluation
Critical thinking
Motivation

Intelligence Cycle
Re-evaluation
Dissemination
Analysis Collation

The Financial Crime Analysis Center and Technology
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Tactical support to law enforcement and prosecutors
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Financial Crimes Enforcement Network (FinCEN)
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FDLE Financial Transaction Database
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Spreadsheets and pivot table reports
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Pattern discovery and visualization tools
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Secure, on-line assistance request form

Knowledge Management &
Intelligence Analysis
Challenges
Fails to meet customer’s needs
The wrong data
Afraid to ask
Don’t understand the data
No analysis, “dressed-up information”

Knowledge Management &
Intelligence Analysis
The intelligence process (cycle)
Right data
Validated
Processed
Information + Analysis = Intelligence

The Financial Crime Analysis Center and Technology
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Proactive analysis using various on-line financial resources
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Develop cases meeting the FDLE investigative strategy
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Use pattern discovery and visualization tools
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Trend/pattern analysis
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Link and/or event flow analysis and visualization
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Spreadsheets & pivot table reports