JUNIOR RECREATION COUNSELOR IN TRAINING PROGRAM Sabrina Marie Salow- Bernardo B.A., California State University, Sacramento, 2006 PROJECT Submitted in partial satisfaction of the requirements for the degree of MASTER OF SCIENCE in RECREATION ADMINISTRATION at CALIFORNIA STATE UNIVERSITY, SACRAMENTO FALL 2010 JUNIOR RECREATION COUNSELOR IN TRAINING PROGRAM A Project by Sabrina Marie Salow- Bernardo Approved by: __________________________________, Committee Chair Katherine Pinch, Ph.D. __________________________________, Second Reader Greg C. Shaw, Ph.D. Date ii Student: Sabrina Marie Salow- Bernardo I certify that this student has met the requirements for format contained in the University format manual, and that this project is suitable for shelving in the Library and credit is to be awarded for the project. , Graduate Coordinator Greg C. Shaw, Ph.D. Date Department of Recreation, Parks and Tourism Administration iii Abstract of JUNIOR RECREATION COUNSELOR IN TRAINING PROGRAM by Sabrina Marie Salow- Bernardo Statement of Problem In a time when work experience is pivotal in order to gain even an entry level position, Cosumnes Community Services District (CSD, 2010a) offers minimal work experience programs for youth, 14 to 15 years of age. The creation of such a program was imperative to allow Cosumnes CSD the opportunity to exploit their already stable programs, Kid Central and Youth Services, to incorporate a work experience program for youth. Sources of Data Many sources of literature were used for the creation of the Junior Recreation Counselor in Training Program such as scholarly articles, similar programs elsewhere in the United States, web sites, and recommendations from Recreation Coordinators at Cosumnes CSD. A large portion of the Director’s Handbook and Participant’s Workbook were constantly edited until the end program was completed. Conclusions Reached Research indicates it is positively beneficial for Cosumnes Community Services District to offer such a program as “Junior Recreation Counselors in Training” to the iv youth they serve for a multitude of reasons (Carter & Kotrilik 2008; Ferrari & McNeely 2007; Forsythe et al., 2004; Garst & Johnson, 2005). The compiled information concludes the final product. __________________________________, Committee Chair Katherine Pinch, Ph.D. ____________________________ Date v ACKNOWLEDGMENTS I would like to acknowledge and extend my heartfelt gratitude to the following persons who have made the completion of this Project possible: My husband, Adam, for his vital encouragement, support, love, and countless hours dedicated to helping me finish. My parents, Joseph and April, for their financial and verbal support to make this project a reality. vi TABLE OF CONTENTS Page Acknowledgments.............................................................................................................. vi Chapter 1. INTRODUCTION ...........................................................................................................1 Need for the Project .................................................................................................3 Purpose of the Project ..............................................................................................4 Project Content.........................................................................................................4 Definition of Key Terms ..........................................................................................5 Limitations ...............................................................................................................6 Delimitations ............................................................................................................6 2. LITERATURE REVIEW ................................................................................................8 CSD Youth Program Offerings ................................................................................8 CITs and Life Skill Development ..........................................................................11 Benefits of Camp on Paid Staff and Campers .......................................................15 CIT Curriculum ......................................................................................................18 3. BACKGROUND ...........................................................................................................21 Timeline/Goals .......................................................................................................21 Meetings .................................................................................................................22 Compilation of Curriculum ....................................................................................23 Compilation of Workbook .....................................................................................23 vii Compilation of On-site Exercises ..........................................................................23 Revisions to Program .............................................................................................23 4. JUNIOR RECREATION COUNSELOR IN TRAINING PROGRAM .......................25 5. RECOMMENDATIONS AND FUTURE IMPLICATIONS .......................................26 Recommendations ..................................................................................................26 Future Implications ................................................................................................26 Appendix A. Director’s Handbook ....................................................................................28 Appendix B. Participant Workbook ...................................................................................70 Appendix C. Director’s Handbook Appendix .................................................................125 References ........................................................................................................................168 viii 1 Chapter 1 INTRODUCTION According to the American Camp Association (2010) there is an estimated 12,000 camps in the U.S with over eleven million children and adults attending camp each year. Of those 12,000 camps, 70% report “that over half of their camper population was comprised of returning campers” (American Camp Association [ACA], 2010, ¶ 4). Not only do camps house a hefty number of campers, they employ more than 1,200,000 adults to work as counselors, program/activity leaders, unit and program directors/ supervisors, and in support services roles such as maintenance, administration, food service, and health care. 48% of camps report a staff return of 50% or more. (ACA, 2010, ¶ 4-5) This is no fluke because attending or working at camp is positively beneficial and is the reason participants and employees come back year after year. Camps offer something for everyone. Today, there are camps to meet every interest, price range, and schedule (ACA, 2010). Name it, and there is a camp for it. Camps typically fall under four categories: resident, day, specialty, and special needs camps with multiple subcategories such as: academics, equestrian, grief/ bereavement, sports, visual and performing arts, weight loss, wilderness, Jewish tradition, Christianity, gifted and talented, autism, and diabetes, just to name a few. One can be certain to have a memorable experience no matter which camp he/she chooses. 2 More than offering a fun experience, camps are teaching unique life and work skill development. Multiple studies have examined the effects camps have on all who attend, either as participant or staff, and concluded that camps allow for significant life and work skill development in areas of leadership, teamwork, communication, and responsibility (Brandt & Arnold, 2006; Carter & Kotrilik, 2008; Ferrari & Digby, 2007; Ferrari & McNeely, 2007; Forsythed, Matysik, & Nelson, 2004; Garst & Johnson, 2005; Thurber, Scanlin, Scheuler, & Henderson, 2007). One district that provides such beneficial opportunities to participants is Cosumnes Community Services District (CSD). “CSD is a regional leader dedicated to providing superior fire, emergency medical, and parks and recreation services that enrich the community and save lives” (CSD, 2010g, ¶ 1). Located in Elk Grove, CA and serving nearly 169,100 residents. CSD is made up of three departments, fire, parks, and recreation. The recreation department houses many separate divisions: aquatics, special events, kid central, the grove teen center, and leisure classes for all ages. Specific to this project is Kid Central and Youth Services. “Kid Central is a recreation enrichment program for children ages 5-12 that includes Kid Central Stations (a before- and afterschool program) and Kid Central Headquarters (a year-round day camp)” (CSD, 2010b, ¶ 1). At both Kid Central stations and headquarters staff provide different activities such as, arts and crafts, games, science, drama, music, sports, small and large group games, and indoor and outside free time. Youth Services caters to teens 12-18 years of age through 3 the Grove Teen Center, summer adventure camp, teen leadership and teen action committees. Of the multiple studies examining the benefits of camp, campers and paid staff, a separate demographic that plays a crucial role in the make up of the camp rarely gets the attention it deserves. Counselors in training, frequently abbreviated as CITs and otherwise known as “Leaders in Training, Leaders in Development, or Counselor Assistants,” (Cronin, 2005, p. 42) are youth who are “no longer campers and yet not old enough to be paid staff” (Cronin, 2005, p. 42). Need for the Project Currently, Kid Central programs do not utilize counselors in training nor does Youth Services offer work experience classes or programs for youth nearing the age in which they enter the workforce. While CSD does an exceptional job offering services and programs to multiple demographics in specific areas of interest, one area is lacking; helping the community’s teens gain valuable life and work experience. Unfortunately, at this time in our economy when a staggering 12.4% of Californians are unemployed (U.S. Bureau of Labor Statistics, 2010), it is more difficult than ever for youth to find employment. Many entry-level positions now require experience, causing a catch twenty-two. Teens cannot get the job because they have no experience, but they cannot get any experience because they can’t get a job. The counselor in training program would help fill this gap and enable the teens to gain the valuable work experience they need. 4 Purpose of the Project The purpose of this project is to develop a Junior Recreation Counselor in Training program for Cosumnes Community Services District in collaboration with the Cosumnes Community Services District’s Youth Services and Kid Central programs for teens aged 14-15 years. The program is comprised of a training curriculum, entitled Director’s Handbook, a Participant Workbook, and On-site Exercises. The program trains youth in leadership, teamwork, communication, and safety as well as provide hands on experience working with children 5-12 years old. Lastly, a portion of the program will be dedicated to ensuring the teens are prepared to apply for a position at CSD or elsewhere in the future, with trainings geared towards resume building, interviewing, and the application process. Project Content The Junior Recreation Counselor in Training program is made up of three sections: Director’s Handbook, Participant Workbook including training fill in the blanks, on- site exercises, and daily journals, and lastly, the Appendices. Director’s Handbook – Training curriculum that outlines the entire Junior Recreation program, to be followed by CIT’s director or staff designated to run the Junior Recreation program. Participant’s Workbook – Allows participants to follow along with the training, filling in blanks and answering questions pertaining to each day of training. 5 On-site Exercises – Exercises and activities participant complete daily in order to give participant’s the opportunity to observe, critique, and implement what they are learning in training. Journals – Allows CIT’s time to reflect on the day’s occurrences. Director’s Handbook Appendix – Handouts, worksheets, and activities that are too lengthy to include in the Director’s Handbook. Definition of Key Terms The preceding terms are used throughout the entirety of this project. The definitions of these terms are specific to this project and may not be the definition others may choose for everyday use; therefore, it is important to become familiar with the specified definitions for complete comprehension of the project that follows. Counselor in Training (CIT) –Teenagers, 14-15 years of age, whom are “no longer campers and yet not old enough to be paid staff” (Cronin, 2005, p. 42). Cosumnes Community Services District (CSD) –“The Cosumnes CSD is a regional leader dedicated to providing superior fire, emergency medical, and parks and recreation services that enrich the community and save lives” (CSD, 2010g, ¶ 1). Located in Elk Grove, CA and serving nearly 169,100 residents. CSD is made up by three departments: fire, parks, and recreation. The Grove –The Grove is Elk Grove's largest teen recreational facility, offering unmatched leisure amenities for students enrolled in grades 7-12. “This 2,100 square foot 6 teen center offers a safe location for meeting and making friends as well as the opportunity to participate in fun programmed activities” (CSD, 2010d, ¶ 2). Junior Recreation Program – Program that allows CITs the opportunity to develop job and life skills necessary to succeed in the workplace. Kid Central – “Kid Central is a recreation enrichment program for children ages 5-12 that includes Kid Central Stations (a before and after school program) and Kid Central Headquarters (a year-round day camp)” (CSD, 2010b, ¶ 1). Youth Services – Encompass teen services such as: The Grove Teen Center, Summer Adventure Camp, Teen Action Committee, and Teen Leadership Committee. Limitations A limitation to this project is the lack of scholarly research in the aspect of Counselor in Training. Also, it is important to note, the Junior Recreation Program was primarily modeled after residential and/ or overnight camps that offer Counselor in Training programs, which may have an effect on this particular program, as it is a day camp. Delimitations Delimitations that were applied to this project were: The Junior Recreation Counselor in Training program was designed for use at Cosumnes Community Services District, specifically in conjunction with the Kid Central and Youth Services programs. Therefore, the director’s handbook and participant’s workbook may need to be altered in order for other agencies to utilize the program. The handbook and workbook were 7 designed with youth ages 14-15 in mind. If CSD later decides to take younger or older applicants, modifications may need to be made. 8 Chapter 2 LITERATURE REVIEW Before developing a Counselor in training program for CSD, it was imperative to take a comprehensive look into many aspects that would make up the Junior Recreation program. Aspects to be explored included the following: (1) what CSD is currently doing for youth, developmentally and professionally, (2) past research to support a CIT program, and how camps and recreation districts have implemented similar programs, (3) elements to be included in the curriculum. This literature review is set up into three sections. Section one examines the role CSD has taken in regards to programs they currently offer youth. Section two examines the effects a CIT program will have on the program participant as well as the benefits camp provide to campers and paid staff. Section three discusses how other camps and recreation districts are currently training teen camp counselors and implementing a CIT program and what researchers deem as necessary components of a CIT curriculum/ training. CSD Youth Program Offerings Currently, CSD offers minimal job readiness programs for youth in the community. The only program offered is through the Aquatics section of CSD, Junior Guard- Basic Training. This program gives teens a combination of “rescue skills, emergency response, aquatic safety, leadership, teamwork, and a foundation for skill 9 development” (CSD, 2010e, p. 11). While this is a great opportunity, Junior Guards may be too narrowly focused for the general population of teens looking for work experience. While CSD offers minimal job readiness programs they do offer many other recreational and skill based programs and classes either through the district or through private contractors. Youth Services, run by CSD, offers a variety of programs including an after school drop in program entitled The Grove Teen Center, Summer Adventure Camp, Teen Action Committee, and Teen Leadership Committee that youth may access for free or a marginal fee. The after-school drop in program is designed for youth grades 7-12. Currently, the drop in program serves youth from five middle schools and two high schools in the Elk Grove school district. During the program “youth can enjoy daily activities that include healthy cooking classes, active outdoor activities, and art classes” (CSD, 2010d, ¶ 3). Summer Adventure Camp is offered during the summer, and is specifically geared towards students entering seventh, eighth, and ninth grade. “Campers can experience a variety of recreational activities that include team building games, arts and crafts, sports, daily swimming at the Wackford Complex pool, CSD Skate Park usage, and a weekly field trip” (CSD, 2010f, ¶ 1). Teen Action Committee (TAC) is a small group of high school students that want to make a difference, tackling issues pertaining to their age group. Committee members have the important duty of advising the CSD Parks and Recreation Department staff as to the concerns and interests of youth and teens in the Elk Grove community. Past projects 10 completed by TAC have included the following: strengthening ties within the Elk Grove community, stress reduction workshops, service learning workshops, pay it forward week, and participating in community projects including the Elk Grove Giant Pumpkin Festival and other CSD special events (CSD, 2010f). Teen Leadership Committee (TLC) is a small group of middle school students that meet bi-weekly as a task force to discuss and address issues pertaining to their age group. The TLC offers committee members leadership training that will prepare them as they become more involved in the community. Past projects have been strengthening ties within the Elk Grove community, shoe customizing and donation, fundraising, pay it forward week and participating in community projects including the Elk Grove Giant Pumpkin Festival and other CSD special events (CSD, 2010f). Contracted Classes offered for youth through CSD are forever changing but currently run under four categories: Health, Fitness and Education, Life Skills, Drivers Education, and Performing Arts. Health, Fitness, and Education classes include skateboarding clinics, cross country training, fencing, karate, and tennis. Life skills encompass CPR/AED and first aid and certified babysitting classes. Drivers education allows students to take class online or in person. Lastly, under performing arts, youth may take modeling, vocal techniques, zumba, guitar, piano, and drum lessons. 11 CITs and Life Skill Development An abundance of counselor in training programs are present in the recreation field. Many of ACA’s (2010) accredited overnight camps, such as 4-H, offer a youth counselor position for youth 12-17 years of age. May it be for training future generations of paid staff or for finding an additional way in which to bring in revenue, or both, counselor in training programs are fairly typical and are regarded as positive and beneficial programs for both participant and program. While counselor in training programs have become standard, scientific research is slightly lacking to determine the effects a CIT, or similar program, has on the teens serving as camp counselors. 4-H camping programs have conducted the most prevalent research and have documented the value of working or volunteering as a youth counselor and have determined if these experiences effect development of life skills on the participant (Carter & Kotrilik 2008; Ferrari & McNeely 2007; Forsythe et al., 2004; Garst & Johnson, 2005). Results concluded teens that participated as 4-H youth camp counselors have higher gained rates of personal and interpersonal skills, resulting in significant leadership and life skill development (Ferrari & McNeely, 2007; Forsythe et al., 2004). “Counselors reported significant life skill development as a result of their 4-H counseling experience” (Forsythe et al., 2004, p. 9) throughout the state of Wisconsin. Leadership, people skills and working with youth, communication, patience and tolerance, responsibility, teamwork, problem solving, and planning and organizing were 12 skills indicated as being developed by camp counselors (Forsythe et al., 2004). Of the skills indicated, 27% of counselors identified working with children as a skill they will most likely use in a leadership role in their community (Forsythe et al., 2004), 96% “of the respondents identified at least one skill they learned that will help them in future jobs” (Forsythe et al., 2004, p. 9) and many counselors expressed their sincere appreciation and gratitude. One counselor stated, “A lot of what I learned is hard to put into words. This experience has helped me improve many of my life skills in general. All of the knowledge and experience I’ve obtained, I will continue to use” (Forsythe et al., 2004, p. 8). A similar study in the state of Ohio “reported a high level of teamwork and social skills, initiative, identity, and interpersonal relationships” (Ferrari & McNeely, 2007, p. 1). Using the Youth Experience Survey (YES) that incorporated a four point response scale, ranging from 1 (Not at all) to 4 (Yes, definitely) researchers reported a mean score of 3.46 in the area of teamwork and social skills, including group process skills, feedback, leadership and responsibility (Ferrari & McNeely, 2007). Researchers also reported a mean score of 3.36 in the area of initiative, including goal setting, effort, problem solving, and time management (Ferrari & McNeely, 2007). Another study examined the camping experience for teens that serve as youth counselors across the state of Virginia. Results indicated that camp participation positively affected teen counselors by helping them develop leadership- related knowledge, skills, and behaviors (Garst & Johnson, 2005). Participants indicated being a 13 teen counselor at camp helped them to understand, respect, and effectively communicate with children, building a mentoring type relationship (Garst & Johnson, 2005). Researchers also found teens learned more about themselves as the teen counselor program helped them to “become more responsible for themselves and youth under their supervision, overcome shyness and become more confident talking in front of large groups, communicate effectively to campers and adults, and how to manage and problem solve stressful situations” (Garst & Johnson, 2005, p. 4). In possibly the most recent study regarding CITs, Carter and Kotrlik (2008) investigated “the developmental experiences of high school aged 4-H youth volunteering as counselors at Louisiana 4-H summer camps” (p. 50). The investigation examined five different objectives. One in particular, Objective 3: Youth Experiences, is most prevalent to the subject matter at hand. Objective 3 used the YES 2.0 survey, following the grand means score of 1.00-1.49= Not at all, 1.5-2.49= A little, 2.50-3.49= Quite a bit, and 3.504.00= Yes, definitely, to measure both positive and negative youth development experiences of the counselors (Carter & Kotrlik, 2008). Similar to the other studies, this investigation found all but one scale, negative experiences, had grand mean scores between 2.63-3.27 equating to the counselors having quite a bit of experiences in these specific areas, identity, initiative, basic skills, adult networks and social capital, team work, and social skills (Carter & Kotrlik, 2008). “Negative experiences had the lowest means of 1.91 which indicated that counselors perceived they had a little experience in 14 the situations described by the items in the scale” (Carter & Kotrlik, 2008, p. 54), such as: stress, negative feelings, and inappropriate language and gestures. As the previous research has indicated, the positive effects and skill development derived from being a youth camp counselor is plentiful. However, the question some researchers were left wondering is if this positive experience at a younger age has impact later in life (Brandt & Arnold, 2006; Ferrari & Digby, 2007). Research examined the lasting effects of such opportunities as youth counselors in training have grown older and moved on toward more lucrative careers and building families. Transferable skills such as leadership, communication, teamwork, organization, interpersonal interactions, time management, flexibility and adaptability, and responsibility learned as a camp counselor, are most evident through the minimal research that has examined the long-term effects (Brandt & Arnold, 2006; Ferrari & Digby, 2007). Brandt and Arnold’s (2006) research found participants now aged 24 and older, developed life skills as a 4-H camp counselor between 3.90 and 4.64 on a scale from one to five, with one indicating being a camp counselor did not at all help develop life skills and a five indicating being a camp counselor really helped to develop life skills. Leadership, teamwork, contribution to a group effort, conflict resolution, citizenship, decision making, communication, problem solving, character, nurturing relationships, self esteem, and empathy for others all rounded out with mean scores in the fours. Similarly, four focus groups with alumni camp counselors “believed they developed 15 skills in leadership, decision making, planning and organizing, communication, interpersonal interactions, and teamwork” (Ferrari & Digby, 2007, p. 1). The aforementioned studies reaffirm the positive effects of working as a CIT. Benefits of Camp on Paid Staff and Campers While minimal research has been conducted specifically in the CIT genre (Carter & Kotrlik, 2008; Ferrari & McNeely, 2007; Forsythe et al., 2004), research is slightly more accessible in two similar fields: camper’s and paid staff’s experiences at camps. While CIT’s are technically “no longer campers and yet not old enough to be paid staff,” (Cronin, 2005, p. 42) benefits associated with both, may “pertain to camp counselors, because they also experience the camp environment” (Ferrari & McNeely, 2007, p. 2) as well as “play the role of counselors assuming significant responsibilities for planning and conducting programs for younger campers” (Ferrari & McNeely, 2007, p. 2). In an unprecedented study, the American Camp Association and Philliber Research Associates (2005) launched the “first large- scale, longitudinal, national research on the value of camp for children” (Thurber et al., 2006, p. 242), paving the way for additional studies, follow ups, and articles on youth development outcomes of the camp experience. “The results from this landmark study provide scientific evidence that camp- a unique educational institution- is a positive force in youth development (American Camp Association & Philliber Research Associates, 2005, p. 19). 16 Results from over 5,000 families and 80 ACA accredited camps indicated “growth in ten constructs that [were] conceptualized as fitting into four developmental domains: Positive Identity, Social Skills, Physical and Thinking Skills, and Positive Values and Spirituality” (American Camp Association & Philliber Research Associates, 2005, p. 5). Much of the growth was indicated as continuous or maintained six months after camp had ended (Thurber et al., 2006). Children and Parents indicated the following: 75% of children and 69% of parents agreed “a lot” with the statement “camp helped [me/my child] make new friends;” 69% of children and 58% of parents agreed “a lot” with the statement “Camp helped [me/ my child] get to know kids who are different than [me/ him/ her];” and 65% of children and 73% of parents agreed “a lot” with the statement “The people at camp helped [me/ my child] feel good about [myself/him/ herself].” Some 76% of children indicated that they learned something new at camp; 71% indicated that they improved their skill in some area while they were at camp. Some 70% of parents reported that after camp their children were noticeably more confident and had more self-esteem; 18% said their children had better social skills. (Thurber et al., 2006) This statistical information is in line with other research indicating campers leave camp with increase benefits in overall development such as leadership, teamwork, communication, responsibility, and increased understanding of self and children (Brandt 17 & Arnold, 2006; Carter & Kotrilik, 2008; Ferrari & Digby, 2007; Ferrari & McNeely, 2007; Forsythed, Matysik, & Nelson, 2004; Garst & Johnson, 2005; Thurber et al., 2007). Teen counselors also “take on a pseudo- adult role and experience many of the rights and responsibilities of being an adult” (Brandt & Arnold, 2006, p. 2). Benefits gained by working as a camp counselor were revealed in DeGraff and Glover’s (2003) study examining the impacts and benefits gained by previous camp counselors 5-15 plus years ago and how the experience was and still is affecting their lives. Regardless of the amount of time away from camp, participants of the study revealed their lives had been impacted in a variety of ways, including but not limited to: increase in self confidence, appreciation of nature, spiritual growth, development of life skills, relationships built, role models the camp experience offered for dealing with relationships and family, and professional impacts later on in life (DeGraff & Glover, 2003). One woman tells a story of how, after years of being a counselor, while on a camping trip with her family she was able to start a fire despite her husband’s doubts. A man describes how he currently uses the camp philosophy that was once instilled in him of finding a reason to say yes instead of no to children in the daily life with his two children (DeGraff & Glover, 2003). Professionally, half of those surveyed entered the profession of teaching and one third of those have “changed their career goal to education as a result of their experience at camp” (DeGraff & Glover, 2003, p. 11). 18 With a simple Google search, reasons to be a camp counselor are plentiful and continue along the trend of why camps are great for children, counselors in training, and those employed at the camp. Top reasons on multiple websites include: hands on teaching experience, working with children, building resume, leadership development, learning patience and flexibility, making friends, getting paid to play. CIT Curriculum “Successful CIT programs don’t just happen. In fact, this can be the most challenging program a camp delivers” (Thompson, 2000, p. 32) and potentially hazardous if not done properly. A complex and multifaceted program such as counselor in training is difficult to pull off for two main reasons: the teens are no longer campers, nor are they staff (Cronin, 2005). Instead, teens are transitioning between being children and being productive adult members of society (Thompson, 2000). The potentially hazardous part of a CIT program, which is how camp allows and assists teens to become productive members of society, is that teens are given “a great deal of responsibility for campers and their care” (Forsythe et al., 2004, p. 9). Therefore, for CIT programs to be both successful for both camp and participant alike, “CIT programs must deliberately focus on supporting teens through their developmental changes and provide opportunities for them to practice activity skills and life skills in a safe, controlled environment” (Thompson, 2000, p. 1). If done properly, the CIT program will significantly impact the camp as CITs inherit the role as counselors “assuming significant responsibility for planning and conducting programs for younger 19 campers” (Ferrari & McNeely, 2007, p. 2), freeing up paid staff to take on more responsibilities. The extra set of hands, eyes, and ears is exceptionally helpful when working on an art project, teaching a new game, or blasting off rockets. The age of the CITs could also be helpful in relating to the younger children, allowing them to develop a mentoring type of relationship with them (Garst & Johnson, 2005). By offering such a valuable program, CSD is investing directly in their future as well as ensuring that “each link on the staff development chain will be represented” (Cronin, 2005, p. 43). The ultimate goal is that these CITs will eventually become paid staff. “Traditionally, camps could rely on their former campers wanting to work as counselors all through their college years” (Leiken, 2004, p. 46). The same idea is applied to this program. Having staff that were once CITs would be beneficial because they would already have an understanding of camp policies and procedures resulting in less time needing to be spent on the logistics of camp, and allowing additional training time for more important matters, like making camp bigger and better. Imagine if a new tradition was made and campers went on to become CITs who went on to be paid staff! Research has found program curriculum should include the following intangibles: understanding of camp program and philosophy, job description, caring and mentoring adults who are able to communicate effectively with teens, opportunity to practice the meaningful roles they are given in a safe controlled environment without fear of failure, feedback and evaluation by adult staff through an evaluation tool, opportunity to express and verbalize their opinions and feelings of the job they are doing and the program itself, 20 and recognition of CITs and the valuable affects they had on the camp program (Cronin, 2005; Ferrari & McNeeely, 2007; Forsythe et al., 2004; Garst & Johnson, 2005; Leiken, 2004; Thompson, 2000). Intangibles aside, curriculum should include tangible training in order to give teens an introduction to different aspects of camp counseling and an opportunity to practice effective methods before implementing them on the campers. Research suggests these trainings should include: first aid, camper characteristics, dealing with problems and behaviors and situations, team building, leadership, safety and emergency procedures, and job readiness skills such as resume writing, interviewing skills, and how to filling out a job application. “There is no guarantee in this culture that, left to their own devices, teenagers will learn the values and skills they’ll need to become responsible adults- or even camp counselors” (Leiken, 2004, p. 46). That is why it is of utmost importance to give CITs a concrete foundation to develop their skills as well as themselves. “In the four short years between the ages of fourteen and eighteen, teens must complete the evolution from being children to being independent, productive adult members of society” (Thompson, 2000, p. 32). The CIT program will undoubtedly provide the participants with the tools they need to become productive members of society, and future camp counselors. 21 Chapter 3 BACKGROUND Many steps were taken in order to complete this project. The project began with initial contact with Sarah Bautista and Josh Myer, Kid Central and Youth Services Recreation Coordinators, with the intent that the program would be implemented in the summer of 2010. Timeline/Goals The following was the tentative goals and timeline for completing the program: Create a Junior Recreation program for participants 14-15 years old. Maintain an open line of communication throughout the entire 15 weeks of the fall 2009 semester with supervisors from CSD, Kid Central, and Youth Services programs in order to maintain accuracy of the Junior Recreation program. Brainstorm and research what a Junior Recreation program could and should include within two weeks. Speak with other agencies that currently have Junior Recreation or similar programs within the community within three weeks to determine possible opportunities and limitations of the Junior Recreation program. Create a Director’s Handbook for trainers use in the Junior Recreation program. Brainstorm and research training materials for curriculum of Junior Recreation program within five weeks. 22 Compile training material into a comprehensive curriculum within eight weeks. Present curriculum to CSD; add and make changes as necessary. Compile a Participant’s workbook to correlate Director’s Handbook. Compile a neat and organized workbook within 10 weeks. Present curriculum to CSD; add and make changes as necessary. Produce on-site exercises to give CITs hands-on and reflective experiences within 12 weeks. Organize and present entire program to Recreation Coordinators, Sarah Bautista and Josh Myer of Kid Central and Teen Services program, and make necessary changes within 13 weeks. Present entire program to Supervisors, Kathy Katurchuk and Patrick Larkin of Kid Central and Teen Services program. Meetings Since this program impacts two separate programs, Kid Central and Youth Services, it was important to get coordinators from both programs on board as it would be their general wants and needs that would impact the construction of the program. Meetings were held monthly for the duration of the 15 weeks with the Kid Central and the Youth Services recreation coordinators until the initial completion of the project. Meetings were reestablished and work began a second time after the CSD Board elected to go forward and implement the program in the summer of 2010. The intent of the 23 meetings was to touch base with the two programs on progress made and to receive additional feedback from the coordinators. Compilation of Curriculum Many aspects of literature were used in order to compile the curriculum. Scholarly articles, web sites, and other agencies offering similar CIT programs were used to gain insight on what aspects of training should be used. Compilation of Workbook After curriculum was completed, a training workbook was compiled for participants to use as hands-on workbook. This is essential as it allows the participants the ability to follow along and complete and take home what they learned for future use. Compilation of On-site Exercises On-site exercises give participants the ability to practice what they learned in trainings or to gain knowledge and understanding of how to become a successful camp counselor by modeling and critiquing employed camp counselors. Revisions to Program Small modifications to the program were necessary as the scheduling and layout of the program was changed. Originally, the program was three weeks in length. First week, four hours a day, was off-site trainings. The following two weeks were on site at Kid Central hands on working with the children. Due to time and budget constraints, the schedule and layout was modified to a two-week program. The first day was dedicated to 24 training, while the duration of the time was on-site, with the last hour of each day reserved for additional training, feedback, and discussion. 25 Chapter 4 JUNIOR RECREATION COUNSELOR IN TRAINING PROGRAM The Junior Recreation Counselor in Training program is made up of three sections: Director’s Handbook, Participant Workbook, and Director’s Handbook Appendix. Director’s Handbook is the training curriculum that outlines the entire Junior Recreation Counselor in Training program, to be followed by CIT’s director or staff designated to run the Junior Recreation program. Participant Workbook allows participants to follow along with the training, filling in blanks and answering questions pertaining to each day of training as well as encompassing On- site Exercises, exercises and activities participants complete daily in order to give them the opportunity to observe, critique, and implement what they are learning in training, and Daily Journal Entries allowing CIT’s time to reflect on the day’s occurrences. Directors’ Handbook Appendix includes handouts, worksheets, and activities that are too lengthy to include in the Director’s Handbook. Part 1: Director’s Handbook (Appendix A) Part 2: Participant Workbook (Appendix B) Part 3: Director’s Handbook Appendix (Appendix C) 26 Chapter 5 RECOMMENDATIONS AND FUTURE IMPLICATIONS Research has justified the need for CIT programs based on the positive affects it has on all those involved (Carter & Kotrilik 2008; Ferrari & McNeely 2007; Forsythe et al., 2004; Garst & Johnson, 2005). End results have participants leaving the program with a very unique skill set, both personally and professionally, which they can later use in life. Recommendations While the project has everything needed to run the program and has been designed in order for any person to pick up and lead, it is my recommendation that a thorough read through and planning time be allotted to become familiarized with the program. I would also recommend refreshing oneself with subjects that seem to quickly be brushed over but are of highest importance, such as conflict management, leadership, and communication. Future Implications As for future recommendations, once the program has been piloted and feedback has been received from participants and staff from the included program evaluation tool, necessary changes to the program will need to be made to make this program even more successful. After changes to the program, I recommend adding to the research in the area of counselors in training. As previously discussed, little scholarly research has been 27 conducted in the area of CITs. Other aspects that could be explored are: (I) determine if the same is true about counselors in training that do not attend over night camps but work in day camps like the one at Kid Central, (II) examine the financial impact a CIT program has on the agency, and (III) determine the subsequent affects the program has on the agency at hand. 28 APPENDIX A Director’s Handbook 29 Junior Recreation Counselor in Training Program Director’s Handbook 2010 30 Training Day One 31 Assembly CITs will begin their first training by watching the morning Kid Central assembly. Welcome Welcome participants to the Junior Recreation program. Games & Ice Breakers People Bingo (see appendix) Pass out a People Bingo Sheet to each person. Mingle and ask others if they fit into any of the boxes; if so have them sign their name. Depending of the number of players, they may need to sign more than one box. Treasure Map Pass out a blank piece of paper to each participant. Explain to CITs they are to make a treasure map of his/her life, starting from the beginning and ending where they are now (marked with an “X”). In map, include any significant parts of their lives, i.e.; graduation, sports, academics, family, awards, life events. Have each participant share their map with the group. Workbooks Pass out and review with participants. The participant’s workbooks encompass three separate sections: training worksheets, on-site exercises, and journals all used to assist participants in critically thinking and analyzing their role as counselors in training. 32 Trainings Worksheets Used in conjunction with daily trainings with the Counselor in Training Site Director between the times of 12-1pm. On-site Exercises Exercises to be completed during camp, 9am-12pm. Journals Daily journal entries to reflect upon the day’s events. Energizer Pictionary Supplies: Paper, Pens Directions: Give one person a word in which he/she will draw. The remaining participants will guess the word. A point is awarded to each correct answer. Switch so every person has become the drawer at least twice. Most points win! Pictionary words: children, camp, park, playground, summer, popsicle, swimming, tag, duck, duck goose, capture the flag, counselor, field trip, etc. Program Overview Junior Recreation Program is a comprehensive counselor in training program for teens 13-14 years of age and is a collaborative effort between Cosumnes Community Services 33 District’s The Grove Teen Center and Kid Central programs. The program itself is designed to give young adults educational experience to succeed in the workplace as well as to aid in the development of the whole person. The Junior Recreation program will assist teens in acquiring leadership, team building, communication, conflict resolution skills, experience programming and implementing activities for children 5-8 years of age. The program will also touch on employment skills and the possibility of future job opportunities at CSD. Program Days/Hours The program is two weeks in length, Monday – Friday 9am-1pm. Between the hours of 9am-12pm participants will gain experience programming and implementing activities for children 5-8 years of age. During the hour of 12pm1pm CITs will be in training sessions. During training, participants will cover topics such as leadership, team building, communication, conflict resolution skills, and employment skills. Counselor in Training (CIT) A Counselor in Training (CIT) is a young adult who is too old to participate in day camp as a camper but too young to be employed as a counselor. Roles/Responsibilities/ Expectations of CITs Roles 34 Model positive and enthusiastic camp behavior Model leadership skills Help campers feel a sense of belonging to their group Enforce camp rules Engage campers and insure their positive experience Responsibilities Camper engagement Assist with camp logistics Assist counselor Take initiative Complete Handbook/ Daily Journals Expectations Uphold camp rules/ policies/ procedures Be a team player Keep an open mind Energy and enthusiasm Positive attitude Involvement Confidentiality 35 Why do we have a Junior Recreation Program? To give young adults educational experience to succeed in the workplace as well as to aid in the development of the whole person. Also, to give young adults an idea of what to expect as a paid counselor. Program & Personnel Policies & Procedures Review and have participants sign the acknowledgment form and return. (see appendix) CIT Guidelines Review and have participants sign the acknowledgement form and return. (see appendix) Energizer Giants, Wizards, Elves Equipment: Cones (to set boundaries and lines) Directions: Discuss the characters involved with this activity, and how they are represented or acted out. Giants - formed by raising high on tiptoes, stretching arms high, curling fingers and growling. Wizards - formed by crouching very slightly, pointing and wiggling all fingers, as if casting a spell and saying: Bbzzz as if electricity is coming from fingers, kazaam, abracadabra or whatever magic word you choose. Elves - squat down, cupped hands (fingers up) beside ears to represent elf ears and make shrill high-pitched noises or words of your choice (as long as all players know the words). 36 Divide the class into two equal teams. Each team will huddle at their own safety zone (opposite end of the playing area, designated by a line or some boundary). In the huddle, teams will agree on a character to portray during the acting phase. The teams will now face each other about 5 feet apart at the center of the playing area (half-court). On the signal, teams will act out the character on which their team agreed. The winning team will now chase and attempt to tag the players from the losing team. The losing team will attempt to make it back home to their safety area without getting tagged. Players, who get tagged, must join with the other team. After the chase, the process starts again with each team meeting to decide the character to portray. Remember all players from the team must portray the same character. If both teams pick the same character, nothing happens and each team returns to pick another character. The game ends when all players are on the same team. Following are which characters win against other characters: Giants beat Elves as they can squish the elves. Elves beat Wizards - as they are very wise and immune to magic. Wizards beat Giants - as giants are neither wise nor immune to magic. Kid Central Overview Kid Central is a recreational enrichment program for children ages 5-12 that includes Kid Central Station (a before and after school program) and Kid Central Headquarters (a year-round day camp). Children must be currently enrolled in Kindergarten – 6th grade. Each day the staff provides different activities such as arts and crafts, games, science, 37 drama, music, or cooking projects as choices for the children. In addition to these activities the children have indoor and outdoor free time, and watch a movie once a week. Weekly field trips are offered periodically and may require a separate fee and registration. Problem Solving/ Conflict Management Children have a limited repertoire of responses when involved in a conflict; the first solution that comes to mind is often acted upon. This is one reason why young children often react aggressively, hitting or pushing the other child, when faced with a conflict. Adults, in comparison, have the ability to consider various responses and weigh the consequences of each. Successful interpersonal problem solving results in win-win solutions where all parties involved in a conflict are satisfied with the resolution. Each positive resolution to a conflict is a learning experience that lays a foundation for mature and insightful problem solving in the future. Steps in Problem Solving Refrain from action: Children often act impulsively before accurately assessing the entire situation 38 Assess the situation: Attempt to determine how the other person is feeling by looking at his/her facial expression and body language. Since this is only a guess, you should also ask simple questions, such as "How are you feeling? Or “What happened? Determine each party’s goal: Determine what each camper desires as an outcome. What resolution would best satisfy him or her? Brainstorm solutions: Have each camper think of as many ways to reach the desired goal as possible. The more ideas, the more possibilities for resolution. Even if some of the ideas are completely untenable, they are still accepted as possible solutions. Brainstorming requires uncritical initial acceptance of all ideas; the ones that are outlandish can be disposed of during the next step. Select a course of action: Each of the brainstormed responses has possible repercussions if acted upon. What are the pros and cons of each idea? One choice may only increase the severity of the conflict or result in smoldering bad feelings for one or all parties in the conflict. Another idea may have a more equitable and positive outcome. The major objective in this step is to determine what effect(s) the chosen plan of action will have on the other person in the conflict. Carry Out the plan: Act upon the plan that will accomplish the desired major goal and, at the same time, result in minimal stress or further 39 conflict in the relationship. If you are unable to reach a win-win solution, then repeat step three until a resolution is found. Program Rules for KC Participants 1. Follow directions of leaders 2. Keep your hands, feet, and other objects to yourself 3. Treat others the way you want to be treated 4. Eat your own food 5. Quiet during carpet time 6. Remain visible to leaders 7. Walk please 8. Stay out of office, supply room, and hallway 9. Use appropriate language Typical Kid Central Problems/ Behaviors Give overview of Kid Central problems/ behaviors CITs may face on an everyday basis. Inappropriate language Not listening to leaders Physical contact between campers Wandering 40 Not wanting to participate Arguing Attitude Rough housing Talking and interrupting leaders when giving directions Cheating or poor sportsmanship Updates/ Reports Discuss the various documentation Kid Central uses when dealing with behaviors and problems. Remind the CIT’s they will NOT write these, counselors will. Behavior Update: Used as a warning for less serious problems and behaviors. Signed by parent. Behavior Reports 1-5: Used for recurring or more severe problems or behaviors. Behavior report’s 1-3 are signed by parent. Parent signs behavior report 4 as well as must meet with recreation coordinator and site director. Behavior report 5 suspends child from program. Incident Report: Used for incidents or severe behavior. Examples include: Vicious animal, irate parent or general public, suspicious marks on child, suspicious public, 911 calls, etc. 41 Accident Report: Used for all injuries of campers (cuts, scraps, bruises, head bumps). Activity: Problem Solving Role Play (see appendix) Pass out and discuss Time Tested Strategies for Dealing with Challenging Behavior Handout (see appendix). 42 Team Building There is no “I” in team. In order for Kid Central as well as other work environments and relationships to operate effectively everyone must work together as a team. Activity: Magic Carpet Ask the group to stand on an 8'x8' "magic carpet" (tarp, blanket, or paper). The entire group must be completely on the tarp. Once everyone is settled, advise the group that they are going on a magic carpet ride. Tell them that they have rose 100 feet in the air and are ready to go. Unfortunately, the instructions on how to steer and land the carpet are on the other side of the carpet. So, they must flip the carpet over while standing on it. Only rule to flipping the carpet over is- NO player may step off the carpet, not even one foot! Discussion What leadership and teamwork skills were used? What leadership and teamwork skills were missing? What could have been done to make it better? Why is teamwork so important in Kid Central, relationships, and work environments? 43 Activity: Characteristics of a Good Team Using a large sheet of paper, brainstorm characteristics used during the magic carpet ride activity and or other characteristics that make up a good team. Example characteristics list may include: Open communication Active listening Understanding goals and tasks All team members have input Respect diversity in talents and skills Trust Mutual respect Everyone has an important role Support each other Celebrate success Tour Participants will be led on a tour of the facilities and park. 44 Training Day Two 45 Icebreaker Lazer Eyes Directions: Make a circle. Choose one person to be the caller. Everyone else puts down his or her head. After caller counts to three everyone lifts their heads and chooses one person in the circle to stare at. Players must look at someone and may not change whom they are staring at until the round is over. If two players are looking at each other they are out. Play until only two remain. Review On- Site Exercise: Introductions Understanding the Campers Understanding characteristics and traits of your campers are important for many reasons. Age of camper will dictate how you will communicate with them, what you will expect from them, and what games are ideal for the age group. Activity- Build a Camper (see appendix) Discussion How important do you think it is for counselors to have knowledge about specific age groups of campers? Why? Was it easy or difficult to complete your age group puzzle? How will your knowledge about the characteristics of the different age groups impact the activities that are planned for camp? 46 Pass out Developmental Traits of Children Handouts (see appendix) Journals 47 Training Day Three 48 Ice Breaker Human Knot Directions: Have each group standing, facing towards each other, in a circle. Each person should be standing shoulder to shoulder. First, instruct everyone to lift their left hand and reach across to take the hand of someone standing across the circle. Next, have everyone lift their right and reach across to take the hand of another person standing across the circle. Make sure that no one is holding hands with someone standing directly beside the person. To play, the groups must communicate and figure out how to untangle the knot (forming a circle of people) without ever letting go of any hands. If you wish, this icebreaker can be played competitively, in which the facilitator says “Ready… Set.…Go!” and has all the groups race to become the first group to finish. If any group member lets go of a hand (breaks the chain), then the group must start from the beginning, or you could impose a penalty/punishment for that person (e.g. wear a blindfold). Review On- Site Exercise: Get to Know your Campers 49 Personality Profiling Activity- DISC (Found in Training Workbook) Start with empty circle, draw horizontal line thought the center, ask CITs to place a mark in the top if they consider themselves outgoing and in the bottom of they consider themselves reserved. Draw a line vertically through the center of the circle, ask CITs to place a mark in the right if they are more concerned with people or in the left if they are more concerned with tasks and getting things done. Label the quadrants D I S C as below and explain that everyone has a dominant quadrant. D: Dominant, Driving, Demanding, Determined, Decisive, Do-er, Discipline… 50 I: Inspirational, Influencing, Inductive, Impressive, Interactive, Interesting, Inviting, Inclusive, Imaginative, Interdependent… S: Supportive, Submissive, Stable, Steady, Sentimental, Shy, Status-quo, Specialist, Sensitive… C: Cautious, Competent, Calculating, Concerned, Careful, Contemplating, Centered, Concise, Conservative, Consumed… Discussion Journals What is your dominant quadrant? How will being aware of your dominant quadrant assist you? How will being aware of others dominant quadrants be beneficial? 51 Training Day Four 52 Ice Breaker Cooperation Squares (see appendix) Review On-Site Exercise: Counselor Engagement Communication Communication Methods According to research, in a conversation WORDS are 7% effective, TONE OF VOICE is 38% effective, and NON VERBAL CLUES are 55% effective. In other words, WHAT you say is not nearly as important as HOW you say it! Non-verbal clues include: Body language (e.g., arms crossed, standing, sitting, relaxed, tense), Emotion of the sender and receiver (e.g., yelling, speaking provocatively, enthusiastic) Other connections between the people (e.g., friends, enemies, professional similarities or differences, personal similarities or differences, age similarities or differences, philosophical similarities or differences, attitudes, expectations). Listening Skills 53 Listening is not the same as hearing. HEARING is using the ears to acknowledge the sound of something. LISTENING means understanding from the perspective of the speaker. Activity: Listening Skills (see appendix) By practicing your listening skills, you will also develop better speaking skills. If you listen to where people misinterpret what you say, you will find ways to make it clearer. Your frustration at being misunderstood will disappear and you will assume less about what you hear because you have confirmed it with the speaker. Discussion How do communication methods differ between teenagers and adults? Teenagers and younger children? How will you effectively communicate with the children at Kid Central? Activity- Listening Skills Drawing Have CIT’s pair up. Give each set up partners a marker and piece of paper. Have pair decide who will be person “A” and who will be person “B”. Give person “A” the piece of paper and marker. Whisper in person 54 “B’s” ear an object to draw (Sun, dog, stick figure person). On go, person “B” must describe what to draw without saying what the object is and without saying objects to draw (circle, star, square). First team to have it drawn wins. Switch roles, play again. Discussion Why was this exercise difficult? What ways did you communicate to get the exercise done? How do communication methods differ between teenagers and adults? Teenagers and younger children? How will you effectively communicate with the children at Kid Central? Pass out Talking to Children handout (see appendix) Journals 55 Training Day Five 56 Review On-site Exercise: Counselor Problem Solving and Conflict Management Leadership Style Activity: Leadership Style Test (see appendix) Discussion Why is it important to know our leadership styles? In which ways is it important to know others leadership styles? In which ways would you use the different leadership styles? How will this assist you with working with children at Kid Central? Review of First Week Discuss the first week of the CIT program. Ask participants how they think they are doing and what they think they should focus on the following week. Give feedback on what you are noticing as a director. Use any extra time for catch up. Journals 57 Training Day Six 58 Review On-site Exercise: Camper’s Behavior Leading Activities Steps for a successful game leading process: 1. Get Organized Know the game and all of the rules Have all the supplies needed for the game ready Know where you are going to play and the boundaries 2. Get the attention of the kids. Do not attempt to start explaining a game if you do not have the full attention of the children. Ask the kid’s questions & allow kid’s to ask questions Talk loud and in a vocabulary that the kids will understand Don’t use big words Use clear instruction 3. Show an example of what you expect If the kids need to act like tentacles on an octopus, show them what you mean. 4. Be sure everyone understands how to play before beginning 5. Clean up after Helpful Hints 59 Choose games that include everybody Choose games geared toward all athletic abilities Participate in the game to show the kids that it is fun Know what age group you are working with Give kids choices Activity: Planning and Facilitation (Found in Training Workbook) Journals 60 Training Day Seven 61 Review On-Site Exercise: Facilitation Evaluation Safety S- stands for sense… The kind of safety-sense you must exercise at all times on your job or everyday life in order to stay alive. A- stands for aptitude… Your safety aptitude. Make sure you are familiar with all safety rules and regulations on the job. Be safe, know it all. F- stands for first… Safety first. DO NOT take chances you will regret later. E- stands for example… The safe example you should set for your campers. T- stands for think… Think always. It only takes a second for an accident to occur. Y- Stands for you… Your safety is in your hands. Obey all safety rules. Follow safe procedures, dress for the job, and avoid dangerous horseplay. Make sure you are doing the safest job possible. Emergency Response Plan Review Emergency Response plan (see appendix). Emphasis should be on missing child and fire procedures. Journals 62 Training Day Eight 63 Review On- Site Exercise: Kid Central Site Observation Employment 101 At the completion of this program you will be able to use your experience here as experience towards employment. You will be able to specifically use this experience as part of your resume. Resume A resume is an easy and organized way to present yourself to an employer. It tells the employer how to contact you, what prior jobs you have had, what special skills you have, volunteer and work experiences you’ve had and about your education. Why have a resume? To look professional! A tool for you! When you are filling out applications for jobs, often you will need to have the full title of your former jobs, dates of employments, and names of former supervisors. If you bring a resume when you are searching for a job, it will make it much easier to fill out an application. A resume is helpful to give to people when you ask them to write a 64 recommendation so that they can include accurate details about your experiences. Pass out Resume Guidelines Handout (see appendix) Review sections of Resume Guidelines and allow CIT’s time to fill out the Resume worksheet in their workbook. At home, CIT’s should complete a resume and bring in the following day. Journals 65 Training Day Nine 66 Review On- Site Exercise: How are we Doing Evaluation Interview Once you have completed your application and turned in your resume typically the next step of landing a job is the interview! The interview will give the employer and YOU the opportunity to gain insight about each other and the positions in order to determine if the position is right for the both of you. Pass out and review Interview Tips (see appendix) Review sections of Interview Tips and allow CIT’s time to fill out the prep Interview Questions in their workbook. Activity: Interview Role Play Hold a mock interview and ask the CIT’s the following questions: 1. Please describe your education, training, and experience as it relates to the Kid Central Site Leader position. 2. Explain a time you had to discipline a child. 3. Please tell us about a time you had a disagreement with a co-worker, team member, or acquaintance, how did you handle this situation? 4. What is your number one strength? 5. How would you make sure our program, Kid Central, is represented well? 67 Journals 68 Training Day Ten 69 Evaluations Site Director Performance Evaluation (see appendix) Use the same evaluation form the CIT’s used to complete self-evaluations. Meet with each CIT individually to go over On-site exercise: Self Evaluation and discuss their strengths and areas for improvements. Program Evaluation (see appendix) Using the Program Evaluation form have each child evaluate the program. Encourage participants to be honest and expand on what they liked/ disliked. Wrap Up Congratulate each participant on a successful week of training. Finish with affirmations and certificates. Journals 70 APPENDIX B Participant Workbook 71 Junior Recreation Counselor in Training Program Participant Workbook 2010 72 Day One 73 Training Junior Recreation Program What is a Junior Recreation Program? What is a C.I.T.? Roles: Responsibilities: Expectation: Why do we offer such a program? Kid Central What type of program is Kid Central? 74 What age children does Kid Central serve? What type of activities does Kid Central staff provide for Kid Central participants? Problem Solving/ Conflict Management Steps in Problem Solving 1. 2. 3. 4. 5. 6. Describe the various types of documentation used at Kid Central Behavior Update: Behavior Report: 75 Incident Report: Accident Report: Team Building What characteristics make up a good team? 76 Day Two 77 On-site Exercise Introductions Introduce yourself to each Kid Central staff. Choose two to ask the following questions: Staff #1 Name: Length of employment: Position: Why did you choose to work at Kid Central? What is the most difficult and most rewarding part of working at Kid Central? What are some typical behaviors I will encounter during my time at Kid Central? What advice can you give me regarding working with children? 78 Staff #2 Name: Length of employment: Position: Why did you choose to work at Kid Central? What is the most difficult and most rewarding part of working at Kid Central? What are some typical behaviors I will encounter during my time at Kid Central? What advice can you give me regarding working with children? 79 Training Understanding Campers After activity, Build a Camper, list 4 developmental traits and/or characteristics for each age group. 5- 7 years 1. 2. 3. 4. 7- 10 years 1. 2. 3. 4. 10-12 years 1. 80 2. 3. 4. Journal 81 Day Three 82 On- Site Exercise Get to know your Campers Get to know the children in your group. After, write their first name and one adjective that best describes that child. Additionally, answer the questions that follow. Name Adjective 1. _________________________________ 2. _________________________________ 3. _________________________________ 4. _________________________________ 5. _________________________________ 6. _________________________________ 7. _________________________________ 8. _________________________________ 9. _________________________________ 10. _________________________________ What is one adjective that describes this entire group of children? Do you believe this group gets along collectively? Why or why not? 83 How have you or how will you help create cohesion? Training Personality Profiling D: I: 84 S: C: What is your dominant quadrant? How will knowing your dominant quadrant assist you? How will knowing others dominant quadrant assist the group? 85 Journal 86 Day Four 87 On-Site Exercise Counselor Engagement Observe two counselors’ engagement with the children. Then critique them on their engagement with the children. What did they do well? Not so well? What did you learn from this exercise? Staff # 1 Critique Staff # 2 Critique 88 Training Communication and Listening According to research, in a conversation… …WORDS are …TONE OF VOICE is …NON-VERBAL CLUES are % effective. % effective. % effective. 89 Non-verbal clues include Listening is not the same as hearing… Hearing is Listening is How will communication come into play while working with the children at Kid Central? 90 Journal 91 Day Five 92 On-site Exercise Counselor Problem Solving and Conflict Management Observe two counselors problem solving and conflict management techniques. After, critique them answering the following questions. What was the problem, behavior, or situation? How was it handled? Did the staff take the proper problem solving/ conflict management steps? What did they do well? Not so well? What did you learn from this exercise? What would you have done differently? Staff # 1 Critique Staff # 2 Critique 93 Training Leadership Style After taking the leadership styles test answer the following questions. I possess traits of a (an) leader. Some characteristics of this leadership style are: Why is it important to know our leadership styles and in which ways is it important to know others leadership styles? 94 How will knowing your leadership style assist you in working with children at Kid Central? Journal 95 Day Six 96 On-site Exercise Camper’s Behavior Choose one child who seems to be having problems in the group and spend the day with him/her. After, write a couple of paragraphs answering the following questions; Initially, what was this child’s behavioral issue? Do you have a better understanding of this child and his/ her behavior? Did behavior seem to change with the attention and or engagement you were giving him/her? 97 Training Leading Activities List the steps of a successful game leading process. 1. 2. 3. 4. 5. 6. Activity Planning and Facilitation Research and find an activity online or in a book and fill in the following planning guide. Be prepared to facilitate the activity tomorrow in program. Activity Objective Materials needed Type of Activity (active, cooperation) 98 Space needed Instructions How could this activity be changed for an older audience? For a younger audience, child with a disability? 99 Journal 100 Day Seven 101 On-site Exercise Facilitation Evaluation After you have facilitated the activity you outlined yesterday. Answer the following questions. Did the activity go as planned? Why? Why Not? Did you need to change your approach once you began? How did the children react to your facilitation? 102 Do you feel as if you did a sufficient job facilitating this activity? Why? Why not? What would you do differently next time? Training Safety S stands for A stands for F stands for E stands for T stands for Y stands for Emergency Response 103 In case of an emergency or disaster situation dial… Or ( ) In case of fire execute the following 9 steps… 1. a. b. c. 2. 3. 4. 5. 6. 7. 8. 9. - from a cell phone. 104 Journal 105 Day Eight 106 On-site Exercise Kid Central High Site Observation Using a “Kid Central High 5” form evaluate the staff, facilities, and overall program. After, answer the following questions that follow. 107 108 In what areas was staff doing well? In what areas could staff or facility be approved on? 109 Training Resume Writing What is a resume? Why have a resume? Resume Worksheet Using Resume Guidelines handout as reference, fill in the following resume worksheet. After completion of this worksheet, transfer information into a resume, many word programs have resume templates. Header (Personal Information) Name: Address: Home and Cell Phone: Email: 110 Objective Position applying for: Education School: Location: Years attended: Area of study: Degree earned: Acquired Skills Awards and Certificates Work Experience Employer: Job Title: Location: Phone Number: 111 Dates of employment: Responsibilities: Employer: Job Title: Location: Phone Number: Dates of employment: Responsibilities: Employer: Job Title: Location: Phone Number: Dates of employment: Responsibilities: 112 Journal 113 Day Nine 114 On-site Exercise How are we doing? Using a “How are we Doing” evaluation distribute to children in your group. After reviewing evaluations answer the following questions. How are we Doing? Fill in your answer below: Game I like the most this week was: Craft I like the most this week was: Activity I liked the most this week was: This week was AWESOME FUN OK BORING NO FUN AWESOME FUN OK BORING NO FUN My leader was… What were the most liked games? 115 What were the most liked crafts? What were the most liked activities? What was the average rating for how much children liked staff? Why do you think children gave this rating? What was the average rating for how much children like this week? 116 Why do you think children gave this rating? Training Interview Prep Questions Answer the following to prepare yourself for the oral part of the interview process. 1. Please describe your education, training and experience as it relates to the Kid Central Site Leader I position. 2. What would your past/present employer say about you and why? 3. What did you do to prepare for this interview? 117 4. Do you consider yourself a self-starter, leader or get-it-done kind of person? Please give us an example. 5. Explain a time you had to discipline a child? 118 6. You are assisting a child when, a father comes into the building and is very upset. He starts yelling at you because another child supposedly kicked his child the previous day. How do you handle this situation? 7. You are on site and see your co- worker rough housing with the children, which is unacceptable, what do you do? 8. Please tell about time you had a disagreement with a co-worker, team member, or acquaintance and how you handled the situation. 119 9. Johnny, a six year old, fell and scraped his knee? How would you handle this situation? 10. Do you have any conflicts that would interfere with your ability to meet the requirements of this position - either daily work hours or length of assignment? Journal 120 Day Ten 121 On-site Exercise Self Evaluation Using a Cosumnes Community Services District Department of Parks and Recreation Performance Evaluation evaluate yourself on your performance as a Counselor in Training. When finished answer the questions that follow. 122 123 In what areas did you determine you met as above average or satisfactory? Why? In what areas did you determine was unsatisfactory or needs improvement? Why? 124 Journal 125 APPENDIX C Director’s Handbook Appendix 126 People Bingo Has been to Summer Camp Likes science Has a dog Was born outside of California Is a senior in high school Has a shoe size 10 or larger Wants to go to college Is an only child Knows how to snowboard Has their driver’s license Has been out of the country Likes country music Attends Teen Center Has broken more then 3 bones Likes Hot Cheeto’s Owns a Jonas Brother’s CD FREE SPACE Has 20/20 vision Likes American Idol Likes coffee Has never been camping Plays baseball/ softball Has been to Owns an Adam a Sandler movie professional football game Has worked as a babysitter 127 Parent Participation Handbook Counselor in Training (CIT) The Counselor in Training program is a comprehensive program for teens between the age of 14-15. The program is designed to give teen’s educational experience to succeed in the workplace as well as to aid in the development of the whole person. The CIT program will assist teens in acquiring leadership skills, team building, communication, conflict resolution skills, and experience programming and implementing activities for children 5-12 years of age. The program will also touch on employment skills and the possibility of future job opportunities at CSD. As a CIT you have voluntarily decided to participate in the CIT Program and do not receive any compensation. Training sessions and on-site experience at the Kid Central program is merely a learning experience that may assist you in the future. CIT Program Schedule The CIT Program is 2 weeks long and meets Monday - Friday between the time of 9am and 1pm. 9am-12pm CIT will be in group with children and a Kid Central staff. 12pm1pm CIT will be in training with the other CIT’s and CIT Director. Location CIT program meets at Kid Central headquarters. Youth Center: 9922 Elk Grove-Florin Rd. Expected Behavior All CIT’s are required to act in a professional manner while training at the Kid Central. CIT’s are required to abide by all Kid Central Rules and Teen Programs expectations and they will be held to an even higher standard seeing that they are being looked at as role models to all Kid Central participants. All CIT’s will be evaluated throughout their session on their work ethic, helpfulness, professionalism and even including having a positive attitude. The CIT director will be working with each CIT throughout their session to help them improve upon these aspects. If there is a CIT that becomes disruptive to Kid Central a parent conference will be called between the recreation coordinator, CIT Director, and parent to discuss the CIT’s behavior and their standing in the CIT program. If the CIT continues to be a disruption to Kid Central that CIT will be removed from the CIT program and a refund will not be granted. In addition, the following behaviors warrant an automatic suspension from the CIT program: acting out physically towards another individual, the use of profanity or derogatory remarks towards another individual or in front of a Kid Central participant, stealing, vandalism, and refusal to follow program instructions or rules. Cosumnes CSD has a zero tolerance policy to any kind of physical action taken with another individual. 128 Attire All CIT’s are required to wear their CIT shirt everyday to Kid Central. Shirts must be kept clean and in good repair. CIT’s must wear comfortable clothing and closed-toe shoes. Flip flops and sandals are not permitted, since participants have a hard time playing active games in them, and for safety reasons. Pants must fit properly and be in good repair. Sweatpants and cut-offs and are not allowed. No holes may be visible in pants, shirts or other attire. Shorts may be worn, but MAY NOT be higher than midthigh. Skirts are not allowed. Baseball hats may be worn with the bill flipped down in the front. Any slogans on the hat must be appropriate for children. Jewelry must be minimal and simple for safety purposes. CIT’s may not alter CIT apparel in any way. The CIT Director reserves the right of approval for CIT attire and may deem attire inappropriate if necessary. What to bring It is recommended that RA’s bring a snack and water bottle everyday as food is not provided. Eating While on Duty CIT’s are welcome to bring a snack from home to eat at the same time the children may be eating. CIT’s are not allowed to eat in front of the children at any other time other than snack time or lunchtime. CIT’s may not share their food with the children. CIT’s are not allowed to use the kitchen, accept for the microwave, at a facility to prepare a meal. Valuables Cosumnes CSD is not responsible for any lost or stolen items while attending the CIT Program. Electronic items such as cell phones, iPods, and mp3 players are not allowed at the CIT program. If a CIT must bring a cell phone to camp in order to reach their parents they may do so, but must keep it off and in their bag during the CIT program. No exceptions. Medication Policy No medication (prescription or non-prescription) will be dispensed to any participant without the appropriate form being completed and on file at the Cosumnes CSD Parks and Recreation Administration Office. If necessary, please complete the “Administration of Medication by Cosumnes CSD Personnel” form. This form must be completed by the parent and physician and is available at the Parks and Recreation Administration Office, and online at www.yourcsd.com. The Authorization for Administration of Medication form must be submitted no later than 72 hours prior to the start of a teen program. 129 Mandated Reporting of Child Abuse CIT’s who suspect a child is being abused or neglected must call the RA Director or Recreation Coordinator immediately. The RA Director or Recreation Coordinator will give you specific instructions to guide you through the situation. Duty to Report: Section 11166(a) of the Penal Code requires any mandated reporter of child abuse who has knowledge of or observes a child in his or her professional capacity or within the scope of his or her employment whom he or she knows or reasonably suspects has been the victim of child abuse or neglect to report the known or suspected instance of child abuse or neglect to any police department, sheriffs department, county probation department if designated by the county to receive mandated reports, or the county welfare department immediately or as soon as practically possible by telephone and to prepare and send a written report thereof within 36 hours of receiving the information concerning the incident. Child Abuse or Neglect Defined: “Child abuse” means a physical injury that is inflicted by other than accidental means on a child by another person. The term “child abuse or neglect” includes sexual abuse; “neglect” means the negligent treatment or the maltreatment of a child by a person responsible for the child’s welfare under circumstances indicating harm or threatened harm to the child’s health or welfare. The term includes both acts and omissions on the part of the responsible person. “Willful cruelty” or “unjustifiable punishment” is defined as a situation where any person willfully causes or permits any child to suffer, or inflicts thereon, unjustifiable physical pain or mental suffering, or having the care or custody of any child, willfully causes or permits the person or health of the child to be placed in a situation such that his or her person or health is endangered. Important Phone Numbers Recreation Coordinator/ RA Director Sabrina Bernardo 405-5624 Teen Services Coordinator Josh Myer 405-5655 Recreation Coordinator, Kid Central Sarah Bautista 405-5308 Kid Central Stations Elk Grove Youth Center 685-1084 Registration Locations 130 Wackford Community Aquatic Complex Laguna Town Hall Cosumnes CSD Main Office 405-5600 684-7550 405-5300 131 Counselor in Training Guidelines 2010 1. Maintain the safety of the children at all times. 2. Do not violate the site rules you are enforcing with the children. a. b. c. d. e. f. g. h. i. Follow directions of leaders Keep your hands, feet, and other objects to yourself. Treat others the way you want to be treated. Eat your own food. Quiet during carpet time. Remain visible to leaders. Walk please. Stay out of office, supply room, and hallways. Use appropriate language. 3. Report ready and prepared to the CIT program in proper attire and with a positive attitude. 4. Respect and follow the direction of your Kid Central staff. 5. Follow all guideline and policies set forth in Parent & Participant Handbook. I understand and agree to adhere to these guidelines and understand that failure to comply with these guidelines may result in my loss of privileges or permanent expulsion from the Counselor in Training program. CIT Name (please print): CIT Signature: Date: 132 Problem Solving/ Conflict Resolution Role Playing Pair up participants, giving them each a scenario. Person 1 role-plays the problem. Person 2 role-plays the counselor. Johnny has cheated, again, and other children are beginning to become upset he is not getting out. Madeline is crying because someone called her “stupid.” Jacob is yelling at Katie for not catching the ball when it was kicked in the air, causing the other team to score two runs. Shannon is talking while you are explaining rules to the next game. Kelli just shoved Jenny. The foosball table is getting out of control, children are yelling at each other and becoming upset. Kent is repeatedly telling on other children. Mike does not want to participate in the arts and crafts. Nick is running inside. 133 Time- Tested Strategies for Dealing with Challenging Behavior Be the kind of person you want the kids to be. Get to know the kids, learn things about them, and build relationships. “One pat on the back is worth two slaps in the face.” Praise good qualities and actions as they occur. Use your sense of humor as often as possible. Don’t take misbehavior personally. It is a choice a child is making. Try t understand a child’s perspective of a situation. Distract, distract, distract! One of the best methods to control behavior is to keep the kids busy! Being physically close when you notice a potential problem can keep it from actually occurring. Enlist other kids to be role- models and leaders. Use group/ class meetings to discuss and solve problems. 134 Build a Camper Set the Stage Ask the counselors to brainstorm what they already know about the children in their assigned age range. Be sure to have them keep in mind that while there are general characteristics, children develop at their own pace. Learning Activity Distribute sets of characteristic slips to each small group. You may want to add different characteristics. Tell counselors that each of the slips contains information about children in certain age ranges (5-7/ 7-10/ 10-12). Their task is to take 10 minutes to place the characteristics under the correct age category. At the end of the time frame, give them the answer keys, “Developmental Traits of Children” handout, and have them compare their answers. With the “Developmental Traits of Children” handouts have each small group draw a picture of a typical camper for an assigned group. Ask them to include words or pictures that describe/show the type of activities and actions counselors should consider when planning camp for children in that age group. Have each small group teach the rest of the counselors about their age group. Have them focus on what counselors need to consider in order to meet the needs of that group of campers. Characteristics Strips (5-12 years old) Cut out the following developmental traits for Build a Camper Activity Strong attachment to home and family Short attention span An awareness mainly of themselves and their own desires 135 A preference for imaginative, make believe play Curiosity, a desire to explore their expanding world A desire for repetition of enjoyable experiences Being easily upset by changes in routine or environment Boys and girls play together readily Depending on adults to meet physical and emotional needs A need for patient understanding and close supervision Are ready for a live-away experience Have a longer attention span Are aware of others and are willing to share Desire acceptance from their peers 136 Need close friendship with playmate Are able to express themselves freely in art forms and play Desire better skills performance Are interested in group games and activities Want everyone to obey stated rules and regulations Strong identity with own sex and age group Have a strong desire for a live-away experience Want to be together in groups and teams Have the patience to work toward short-term goals Form cliques and friendships with own sex and age group 137 Seek status through excellence in skills and knowledge of grown-up things Are fairly competitive in teams and individual activities Have a growing concern with their physical size and appearance Boys and girls can work and socialize in programs where they share planning responsibilities Like to make, do, and collect things Enjoy being mischievous and daring 138 A few typical: Developmental Traits of Children 5 to 7 years Strong attachment to home and family Short attention span An awareness mainly of themselves and their own desires A preference for imaginative, make believe play Curiosity, a desire to explore their expanding world A desire for repetition of enjoyable experiences Being easily upset by changes in routine or environment Boys and girls play together readily Depending on adults to meet physical and emotional needs A need for patient understanding and close supervision 139 A few typical: Developmental Traits of Children 7 to 10 years Are ready for a live-away experience Have a longer attention span Are aware of others and are willing to share Desire acceptance from their peers Need close friendship with playmate Are able to express themselves freely in art forms and play Desire better skills performance Are interested in group games and activities Want everyone to obey stated rules and regulations Strong identity with own sex and age group 140 A few typical: Developmental Traits of Children 10 to 12 years Have a strong desire for a live-away experience Want to be together in groups and teams Have the patience to work toward short term goals Form cliques and friendships with own sex and age group Seek status through excellence in skills and knowledge of grownup things Are fairly competitive in teams and individual activities Have a growing concern with their physical size and appearance Boys and girls can work and socialize in programs where they share planning responsibilities Like to make, do, and collect things Enjoy being mischievous and daring Cooperation Squares 141 142 143 144 145 146 147 148 149 Listening Exercise Objective: To become aware of our listening skills. Directions: 1. Pair up participants. Decide who will be person 1 and who will be person 2. 2. Person 1- Start talking about any subject for 4 or 5 sentences 3. Person 2- When the first person stops talking, repeat back to them what you thought you heard, starting with phrases like: “I want to be sure I understand what you are saying. It sounds like … “Is part of what you are saying...?” “What I hear you saying, if I understand you correctly is … “I want to make sure I am hearing what you are saying … “What I heard was … 4. Then, reverse the roles and the second person speaks for 4 or 5 sentences, then the first person asks perception-checking questions. By practicing such techniques, you are giving respect to the person speaking and showing that you understand what they are saying. If you misunderstand what they are trying to say, you can both work to clarify the message. 150 Talking to Children It is very easy to fall into the habit of saying “don’t” to children. But the word “don’t is very limiting. Children are learning about the world and how to make the world work for them. Changing a “don’t” sentence into a “do” sentence helps children learn what is appropriate. “Do” focuses on positive behavior. Don’t Don’t run Don’t hit him/her Don’t be dumb Don’t cry Don’t yell Do Walk Be Gentle Think about that It’s OKAY to be upset You’re angry, can I help? Children need us to help them give them names for their feelings, and know that it is OK for them to feel their feelings. We also want to be encouraging in the language that we use with them. Discouraging You’re too young Let me do it for you Let me show you the right way I know you can’t do it Look at how well another child can do it You could have done better I’ve told you a thousand times Using language of encouragement to help children is a slow process, which happens over time. It requires patience and persistence. It recognizes improvement, not perfection. It recognizes the good parts of an activity, even when the whole was not successful. It conveys trust, belief, and respect. Encouraging words Knowing you, I’m sure you’ll do fine I have faith in you You’re improving in… It looks like you worked really hard on that I like the way you did that You do a good job of… Thanks, that helped a lot I appreciate what you did 151 Leadership Style Test 152 153 Emergency Response Plan In case of emergency or disaster situations initiate the following guidelines. Abduction/ Attempted Abduction Get the following information: o Name of victim o Physical description and age of victim o Time of abduction/attempt o Location of abduction/attempt o Vehicle description of abductor o Physical features of abductor Call 9-1-1 (714-5111 from a cell phone) Bring participants/staff indoors Notify supervisor or ERT member Wait for directions from ERT 154 Bomb Threat/ Suspicious Package Evacuate participants and take: o sign in/out sheet o class roster o emergency form binder Participants/Staff take backpacks, purses with them Pull fire alarm Call 9-1-1 (714-5111 from a cell phone) DO NOT USE ANY ELECTRICAL SIGNAL TRANSMISSION DEVICE. (i.e cellular phones, cordless phones, radios or walkie-talkies.) Notify supervisor Take attendance Remain in evacuation mode until otherwise instructed by the ERT Earthquake Duck and cover Assess for injuries when safe to do so Assess immediate area. Evacuate to safe area and/or shelter in place with injured participants/staff Call 9-1-1 (714-5111 from a cell phone) Apply first aide as necessary 155 Notify supervisor of ERT Take attendance Pull the medical emergency forms of injured participants/staff Tune radio to KFBK- 1530 AM Wait for further instructions from the ERT Explosion- Indoor Evacuate participants and take: o sign in-out sheet o class roster o emergency form binder. Pull the fire alarm Assess for injuries Call 9-1-1 (714-5111 from a cell phone) Apply first aide as necessary Notify supervisor of ERT Take attendance Pull medical emergency forms of injured staff/participants Remain in evacuation mode until otherwise instructed by the ERT 156 Explosion- Out of Room Duck and cover away from windows Stay away from windows Call 9-1-1 (714-5111 from a cell phone) Shelter in place Notify supervisor Wait for further instructions from ERT Fire Evacuate participants and take: o sign in-out sheet o class roster o emergency form binder. Pull fire alarm Assess for injuries Call 9-1-1 (714-5111 from a cell phone) Apply first aide as necessary Notify supervisor of ERT Take attendance Pull medical emergency forms of injured staff/participants Remain in evacuation mode until otherwise instructed by the ERT 157 Gas Leak/ Suspicious Odor Evacuate participants and take: o sign in-out sheet o class roster o emergency form binder. Pull fire alarm Assess for injuries Call 9-1-1 (714-5111 from a cell phone) Apply first aide as necessary Notify supervisor of ERT Take attendance Pull medical emergency forms of injured staff/participants Remain in evacuation mode until otherwise instructed by the ERT Gunfire/ Violent Event- Indoor Duck and cover If able to exit the facility SAFELY, call 9-1-1 (714-5111 from a cell phone) If unable to exit the facility, lockdown in nearby room/ closet. Call 9-1-1 if safe to do. Notify supervisor or ERT. 158 If unable to exit the room where the captor is, dial 9-1-1 ONLY IF SAFE TO DO SO. If law enforcement attempts a rescue, duck and cover. Follow instructions from law enforcement Gunfire/ Violent Event- Outdoor Duck and cover Call 9-1-1 (714-5111 from a cell phone) Assess for injuries when safe to do so Apply first aide as necessary Notify supervisor or ERT Pull medical emergency forms of injured staff/participants Wait for further instructions from the ERT Hazardous Material Spill Shelter in place. Bring participants indoors. Close doors and windows. Turn off air conditioners and heaters. Assess participants/staff for illness Call 9-1-1 (714-5111 from a cell phone) Notify supervisor or ERT Tune radio to KFBK – 1530 AM 159 Pull the medical emergency forms of the ill participants/staff Remain in shelter in place mode until otherwise instructed by the ERT Missing Child- Program Participant Enlist other staff in search Notify supervisor/main office If the child is not found on site, the supervisor will notify the parents If the parents do not know where their child is, the supervisor will call 9-1-1 (7145111 from a cell phone) Pull child’s emergency form and photo (if available). Get description of what the child was wearing. Missing Child- Accompanied by an Adult Get details from parent/adult accompanying child; description of child, clothes wearing, where last seen, and how long missing Enlist staff in search Notify supervisor Provide parent/adult access to a phone if needed. 160 Severe Storms Bring participants indoors. Close doors and windows. (tornadoes – windows should be open a crack) Tune to KFBK 1530 AM Assess safety of room. Evacuate to safer room if necessary Direct activities to area away from windows Use flashlights and lantern lights in disaster kits Wait for further instructions from ERT Threatening Individual with Weapon Inform other leaders/staff. Bring all participants indoors Lock doors and close drapes/window blinds Call 9-1-1 (714-5111 from cell phone) Remain in lockdown mode until otherwise instructed by the ERT Utilities- Power, Heat, and AC Outages Tune radio to KFBK 1530 AM Notify supervisor. (Cordless phones will not work if the power is out) Use battery operated lantern lights and flashlights in disaster kits Wait for further instructions from supervisor 161 Utilities- Contaminated Water/ Water Shut-off Check restrooms/rooms to see if water is off throughout entire facility Notify supervisor Use baby wipes in disaster kit for hand washing Use water in disaster kit for drinking If water in a facility is contaminated, do not use water for any reason and cover water accesses Vicious- Rabid Animal Inform other leaders/staff. Bring all participants indoors Lock doors and close drapes/window blinds Call 9-1-1 (714-5111 from cell phone) Remain in lockdown mode until otherwise instructed by ERT 162 Resume Guidelines The following are guidelines, basics, and action words that will assist you in preparing your resume. Guidelines: The following are guidelines that must be followed when preparing your resume: 1. Use the computer - A computer word processing program will allow you to store your resume on disc and easily make changes to it as necessary! 2. Update frequently- Continually update your resume while the dates/ information is fresh in your mind. 3. It must be one page only- A prospective employer should be able to easily scan it in 20 seconds. 4. Spelling, punctuation, and grammar must be perfect- Errors would must likely result in your resume being thrown away. Basics: The following are the most basic parts of the resume.. 1. Heading- Name, address, home and cell phone numbers, and email address (Your message on your voice mail and email should be professional). 2. Objective- Clearly state the position you are seeking. Be specific and brief. Update this portion of your resume for each position you are applying for. 3. Education- List schools in reverse chronological order. Include name of institution, city & state, years attended, area of study, and any degrees earned. 4. Acquired skills- List all skills that enhance your ability to do your job, ie; word, power point, excel 5. Awards and Certificates- Include school or job related certificates, registrations, licenses, and awards. 163 6. Experience- List in reverse chronological order your experience. Include job title, name of employer, dates of employment, city, state, and phone number. Then list all responsibilities and duties performed in that position. 7. References- At the end of your resume put References available upon request. Action Words: Each job involves using data, interacting with people, or handling money- and some jobs require all three. Use action words to tell prospective employers what you have done (in Work Experience section of resume). When using data I have: Interacting with people I have: Dealing with things I have: administered coordinated adjusted analyzed counseled altered compared directed assembled computed encouraged balanced compiled entertained budgeted coordinated evaluated built designed instructed lifted developed led made figured managed mixed implemented motivated moved 164 When using data I have: Interacting with people I have: Dealing with things I have: organized organized operated planned protected repaired recorded served Set up written trained tested 165 Interview Tips Interviewing Skills: Being prepared and knowing what to expect in an interview can help alleviate any fears you may have. Review the following and be prepared for your interview and come prepared for your mock interview during our last training session. 1. Know yourself and your resume- Know everything that makes you well qualified for the position to which you are applying. Have four or five reasons why you should be the one they choose to hire. 2. Know the position to which you are applying- Find out everything you can about the position- duties, responsibilities, location, history, etc. 3. Know the organization to which you are applying- Find out everything you can about the organization or office you are applying to. Many organizations have websites! 4. Practice your interviewing skills- Practice make perfect. The more you do something the better you get at it. Have your friends, relatives, or classmates practice interviewing with you. Interviewing Rules: To be successful follow these interviewing rules: 1. Come alone to the interview- Do not bring your parents, friends, or significant others. 2. Be friendly to the office staff- be courteous to everyone! The interviewer is not the only one whose opinion will be solicited about you! 3. Arrive on time- Arrive a little early. Do not appear rushed. 4. Bring extra copies of everything 5. Make sure your appearance is appropriate for the position in which you applying. 166 Interview Delivery: Proper technique will assure that you interview correctly and effectively. 1. Project your voice 2. Sit up straight 3. Practice god eye contact 4. use gestures when appropriate 5. use correct grammar Interview Answers: There is no right or wrong answer in an interview. There are, however, better ways than others to deliver these answers. 1. Be formal but friendly- Answer all question in a professional manner. 2. Be direct and specific- Answer all questions directly. Have specific example that relate to the question. 3. Be positive- Answer each question in a positive manner. Even negative information can be phrases positively. 4. See yourself- Make the answer to each question demonstrate your qualifications. Use every opportunity to discuss reasons why you should be hired. 5. Never lie. 6. Discuss only issues that relate to the job- Do not talk about your family, friends, problems, or anything else that does not relate specifically to the job. 167 Junior Recreation Counselor in Training Program Evaluation Please honestly critique the program you have currently been enrolled in for the last two weeks. CSD will use your input to make necessary changes. Name: Age: Session Week Enrolled: (Circle one): Session 1 Session 2 Session 3 Session 4 Session 5 1. Why did you choose to participate in the Junior Recreation Counselor in Training Program? 2. What skills will you take with you that you learned by participating in such a program? 3. Has this program prepared you for your future employment wise? In what ways? Why not? 4. What would you change/ recommend for this program? 5. Was the workbook and on site exercises helpful? Why or why not? 168 REFERENCES American Camp Association (ACA). (2010). Home page. Retrieved from http://www.acacamps.org/ American Camp Association & Philliber Research Associates. (2005). Youth development outcomes of the camp experience. Martinsville, IN: Authors. Brandt, J., & Arnold, M. E. (2006). Looking back, the impact of the 4-H camp counselor experience on youth development: A survey of counselor alumni. Journal of Extension, 44(6), 1-8. Carter, D. N., & Kotrlik, J. W. (2008). Factor related to the developmental experiences of youth serving as 4-H camp counselors. Journal of Agricultural Education, 49(2), 50-63. Cosumnes Community Services District. (2010a). Home page. Retrieved from http://www.yourcsd.com/ Cosumnes Community Services District. (2010b). Kids central. Retrieved from http://www.yourcsd.com/rec/kidcentral.asp#station Cosumnes Community Services District. (2010c). The Grove summer adventure camp. Retrieved from http://www.yourcsd.com/rec/teen_camp.asp Cosumnes Community Services District. (2010d). The Grove teen center. Retrieved from http://www.yourcsd.com/rec/teen_center.asp Cosumnes Community Services District. (2010e, Summer). Junior guards-basic training. CSD Parks and Recreation Summer 2010 Activity Guide, 1-54. 169 Cosumnes Community Services District. (2010f). Teen action committee. Retrieved from http://www.yourcsd.com/rec/teens_committee.asp Cosumnes Community Services District. (2010g). Vision and mission. Retrieved from http://www.yourcsd.com/about/who.asp Cronin, G. (2005, March 1). Are CIT programs worth the risk? How can they meet your expectations? Camping Magazine, 78(2), 42-46. DeGraaf, D., & Glover, J. (2003). Long-term impacts of working at and organized Camp for seasonal staff. Journal of Parks and Recreation, 21(1), 1-20. Ferrari, T. M., & Digby, J. K. (2007, November). The value of working at camp on the lives of young camp staff. Camping Magazine, 1-4. Ferrari, T. M., & McNeely, N. N. (2007). Positive youth development: What's camp counseling got to do with it? Findings from a study of Ohio 4-H camp counselors. Journal of Extension, 45(2), 1-10. Forsythe, K., Matysik, R., & Nelson, K. (2004). Impact of the 4-H camp counselor experience. Madison: University of Wisconsin, Department of Youth Development. Garst, B., & Johnson, J. (2005). Adolescents’ leadership skill development through residential 4-H camp counseling. Journal of Extension, 43(5), 1-6. Henderson, K. A., Bialeschki, D. M., Scanlin, M. M., & Thurber, C., Whitaker, L. S., & Marsh, P. E. (2006-2007). Components of camp experiences for positive youth development. Journal of Youth Adolescent, 1(3), 1-11. 170 Leiken, J. (2004, March 1). Transitioning teens into responsible young adults. Camping Magazine, 77(2), 46-50. Thompson, V. (2000, July 1). CIT's are campers in transition: Building a successful CIT program. Camping Magazine, 73(4), 32-34. Thurber, C. A., Scanlin, M. M., Scheuler, L., & Henderson, K. A. (2007). Youth development outcomes of the camp experience: Evidence of multidimensional growth. Journal of Youth Adolescent, 36, 241-254. U.S. Bureau of Labor Statistics. (2010). Local area of labor statistics. Retrieved from http://www.bls.gov/lau/